MERCEDES-BENZ GLC SUV 2020 Hybrid Owner's Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2020, Model line: GLC SUV, Model: MERCEDES-BENZ GLC SUV 2020Pages: 66, PDF Size: 7.35 MB
Page 1 of 66

É2535848911ÌËÍ
2535 848911
Or der no.P253 111913 Partno. 253 58489 11
Edi tionC-2 020 GL
C Pl
ug -in hybrid Supplemen t
Me rcedes-Benz
Page 2 of 66

Publication
details
Int erne t
Fu rther information aboutMercedes-Ben zve hi‐
cles andabout Daimler AGcan befound onthe
fo llo wing websit es:
htt p:// www .mbusa. com(USAonl y)
htt p:// www .mercedes- benz.ca(Canada only)
Documentation team
© Daiml erAG :no tto be repr int ed, translat edor
ot her wise repr oduced, inwhole orinpar t,wit h‐
out written per mission from Daimler AG.
Ve hicl emanuf acturer
Daiml erAG
Mer cedess trasse 137
7032 7St utt gart
Ger man y
Asat28 .02.20 19
Page 3 of 66

We
lcome tothewo rld of Mer cedes -Ben z
Bef oreyo ufirs tdr ive of f,re ad this Oper ator's
Manual carefull yand famili arize yourself with
yo ur vehicle. Foryo ur ow nsa fety and along er
op erati ng life span oftheve hicle, follo wthe
ins truct ions andwarning notic es inthis Opera ‐
to r's Manua l.Disr egarding them maylead to
damag eto theve hicle orinjur yto people.
Damag eto theve hicle resulting from thedisr e‐
ga rd oftheins truction sis no tco veredby the
Mer cedes-Ben zLimit edWarrant y.
The standar deq uipme ntand produc tdesc ript ion
of your vehicle mayva ry and depen dson thefo l‐
lo wing fact or s:
R Mod el
R Order
R National version
R Availabilit y
Mer cedes-Ben zre ser vesth eright tointroduce
ch ang esinthefo llo wing areas:
R Des ign
R Equipmen t R
Tech nica lfe atur es
The equipme ntinyour vehicle mayth er efor edif‐
fe rfr om that sho wninthedescr iption sand illus‐
tra tion s.
The follo wing docum entsar eint egralpar tsof
th eve hicle:
R Digit alOper ator's Manual
R Print ed Oper ator's Manual
R Maint enance Booklet
R Eq<0058004C00530050004800510057001000470048005300480051004700480051
0057> Supplements
Ke ep these documen tsintheve hicle atall
times. Ifyo usell theve hicle, alwayspass allof
th edocumen tson tothene wow ner .
Mer cedes-Be nzUS A,LLC
Mer cedes-Benz Canada,Inc.
A Daimle rCom pany
2535848911
2535848 911
Page 4 of 66

Symbols
........................................................ 4 Gener
alno tes... ............................................ 5
Oper ator's Manual ......... .................. ............... 5
Pr otect ing theen vironmen t... .........................5
Oper ating safety.............................................5
Qua lified speci alistwo rkshop .........................6
Cor rect useof theve hicle ...............................6
Limit edWarrant y............................................ 6
No teson plug-in hybrid oper ation ...................7
Dis conne ctingthehy brid system man‐
ually ................................................................8
Callin gup theDigit alOper ator's Manual ........ 9 Occupant
safety.... .... ................................. 11
Re stra int system .............................. .............1 1 Clim
atecontr ol........................................... 12
Con trol pan elove rview fordua l-zone
au tomatic climatecontr ol<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 12
Ov ervie wof thecon trol panel for3-zone
au tomatic climatecontr ol<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 12
Pr e-ent ryclimat econtr olvia Smar tKey ........ 13Pr
e-ent ryclimat econtr olat time of
dep artur e<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 14
Ac tivati ng/d eactiv ating immed iate pre-
ent ryclimat econtr ol<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> ........15 Ins
trum ent Disp layand on-b oard
com puter............ ......................... ................17
No teson theIns trument Displayand on-
boar dcom puter.............................. .............. 17
Fu nctio nof thepo we rdisp lay of the
electr icmo tor..... .............................. ............ 17
Fu nctio nof thepo we rme ter..... .................... 18
Dis play ing thepo we rme ter..... .....................1 8 Vo
ice Contr olSy stem ................................ 19
Ov ervie wof vehicle voice com mand s...........1 9 MBUX
multimedia system ......................... 21
Con figur ing settings forplu g-in hybrid
ve hicles ......................................................... 21
Fu nctio nsoftheener gyflow displa y.............2 1
Sho wing theener gyflow displa y...... .............2 1 Dr
ivin gand parking ................................... 23
Dr iving .......................................................... 23
DY NA MIC SELE CTswitc h... .......................... 25
Dr iving anddriving safetysy stems ............... 28
Re gener ative brak esy stem ........................... 28
Chargin gth ehigh-v oltagebatt ery... .............. 30
Re fuel ing...... ................................................ 38 Br
eakdo wnassis tance...... ........................ 40
No teson star tin gassis tance <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 40
Pe rm itted towing methods ........................... 40 Te
ch nical data............................................ 42
Oper ating fluids ............................................ 42
Ve hicle data... ............................................... 42
Tr ailer hitch <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> 43 Di
spl aymes sagesand warning/indi‐
cat orlam ps................................................ 45
Displa ymessag es.........................................4 5
Wa rning and indic ator lam ps........................ 53 2
Contents
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Inde
x................ ........................................... 56 Con
tents 3
Page 6 of 66

In
this Oper ator's Manual, youwill find thefo l‐
lo wing symbols : &
DANG ER Dan gerdue tonotob ser ving
th ewa rning notic es
Wa rning notic es draw your att entio nto haz‐
ar ds that ma yend angeryour healt hor life, or
th ehealt hor life of other s. #
Obser vethewa rning notic es. +
ENV
IRONM ENTALNOTEEnvironme ntal
da ma gedue tofailur eto obser veenvi‐
ro nment alno tes En
vironme ntal no tesinclude information on
en vironment allyresponsible behaviororenvi‐
ro nment ally responsible disposal. #
Obser veenvironmen talno tes. *
NO
TEDama getoproper tydue tofailur e
to obser venoteson mat erial damag e No
teson mat erial damag einf orm youof
ri sk swhic hma ylead toyour vehicle being
damag ed. #
Obser venoteson mat erial damag e. %
Useful instructions orfur ther information
th at coul dbe helpf ulto you.
X In
stru ction
(007B page)Fu
rther information onato pic
Display Inf
ormation onthemultifunc tiondis‐
pla y/media display
+ Highestmenu leve l,whic his to be
select edinthemultimedia system
* Corresponding submenus, whichar e
to be select edinthemultimedia sys‐
te m
*M arks acaus e 4
Symbols
Page 7 of 66

Oper
ator's Manua l
This Supplement prov ides informatio non allthe
im por tant func tions ofyour hybrid vehicle that
ar eeit her notdesc ribed ordifferfr om the
descr iption sin theve hicle Operator's Manual.
This information supplements orreplaces the
cor responding sectionsintheve hicle Operator's
Manual. Under nocircums tances does theSup‐
plement replace theOper ator's Manual.
This Supplement describesallmodels, and
st andar dand optio nal equipme ntforyo ur vehi‐
cle, asavailable atthetime ofgoing topress.
Countr y-specif icdif fere nces arepo ssi ble. Bea r
in mind that your vehicle mayno tfe atur eall
fun ction sdesc ribed here.This isalso thecase
fo rsy stems andfunc tionsre leva nt tosaf ety.
Ther efor e, theeq uipment onyour vehicle may
dif ferfr om that inthedescr iption sand illustra‐
tion s.
The original purchase contract documen tation
fo ryo ur vehicle contains alis tof all ofthesy s‐
te ms inyour vehicle. Should
youha ve anyqu estion scon cerning
eq uipment andoper ation, please consult an
aut hor ized Mercedes- BenzCenter.
The Oper ator's Manual, theSupplement andthe
Maint enance Bookletar eim por tant docum ents
and should be kept intheve hicle. Pr
otecting theen vir onmen t
+ ENV
IRONM ENTALNOTEEnvironme ntal
po lluti on cau sed byirre sponsible dis‐
posal ofthehigh-v oltagebatt ery A
high-v oltagebatt erycon tains mat erials
whic har ehar mful totheen vironmen t. #
Dispose ofdef ective high-v oltagebat‐
te ries ataqu alif ied spec ialistwo rk‐
shop. Oper
ating safety
Hyb rid ve hicles have acom bustioneng ineand
an elec tric mo tor.The ener gysupply foroper at‐ ing
theve hicle electr icallyis prov ided bythe
high-v oltageon-boar delectr icalsystem. &
DANG ER Risk offata linj uryby touc hin g
damag edhigh -volt ageco mp onent s
The vehicle's high-voltageon-boar delectr ical
sy stem isunder highvoltag e. Ifyo umod ify
co mp onent partsintheve hicle's high-volt‐
ag eon-boar delectr icalsystem ortouc hdam‐
ag ed comp onent parts,youma ybe elec tro‐
cut ed.
The comp onent partsintheve hicle's high-
vo ltag eon- boar delect rical system maybe
damag edinan acciden t,alt hough thedam‐
ag eis no tvisible. #
Nevercar ryout chang eson thehigh-
vo ltag eon- boar delect rical system. #
Neverto uc hco mp onent partsinthe
high-v oltageon-boar delectr icalsystem. #
Afteran accide nt,donotto uc han y
high -volt ageco mp onent s. #
Afteran accide nt,have theve hicle
tr anspor tedaw ay. Gene
ralno tes 5
Page 8 of 66

#
Have thehigh-v oltageon- boar delectr i‐
cal system checkedat aqu alif ied spe‐
cialis two rkshop. The
com ponents oftheve hicle's high-voltage
electr icalsystem aremar kedwit hye llo wwa rn‐
ing sticke rs.The cablesof theve hicle's high-volt‐
ag eelectr icalsystem areor ang ein color .
Ve hicles withhy brid systems gener atesigni fi‐
cantly less nois ewhe nstatio naryand when
bein gdr iven than vehicles withcombus tion
engines.
When driving inelectr icmode, theve hicle may
no tbe hear dby other road user sdue tothesig‐
nif icant lyreduced noisegener ated when drivi ng
and when atast ands till.
It is forth is reason that theve hicle iseq uipped
wit hasound gener ator wh ich ser vesas an
acous ticvehicle warning system (AVA S). Qual
ifie d spe ciali st wo rkshop
Alw aysha ve thefo llo wing workcar ried out on
yo ur vehicle ataqu alif ied spec ialistwo rkshop:
R workreleva nt tosaf ety
R service andmaint enance work
R repair work
R modif ications aswellas installation sand
con versions
R workon electr oniccomponent s
R workon thehy brid system Cor
rect use oftheve hicl e
If yo ure mo veanywa rning sticke rs,yo uor other s
could failto recogni zecer tain dang ers. Lea ve
wa rning sticke rs inposit ion.
Obser vethefo llo wing informatio nin par ticular
when drivin gyo ur vehicle:
R thesaf etyno tesin this manual
R tech nica lda ta forth eve hicle
R traf fic ru les and regulations R
laws and safetyst andar dsper tainin gto
mo torve hicles Limit
edWa rranty
* NO
TEDama getotheve hicle arising
fr om violation ofthese oper ating instruc‐
tion s. Damag
eto theve hicle canarise from viola‐
tion ofthese oper ating instruction s.
This damag eis no tco veredeit her bythe
Mer cedes-Ben zim plied warrant yor by the
Ne w‑ orUsed- Vehicle Warrant y. #
Followtheins truction sin these oper at‐
ing instruction son proper operation of
yo ur vehicle aswellas on possible vehi‐
cle damag e. 6
Gener alno tes
Page 9 of 66

No
teson plug-in hybrid oper ation &
WARNIN GRisk ofchemical burnsand
poisonin gfrom damag edhigh-v oltage
batt ery
If th ehousing ofthehigh-v oltagebatt eryhas
been damag ed,electr olyt eand gases may
leak out. #
Avoid cont actwithth eskin ,ey es or
clo thing. #
Imm ediat elyrinse electr olytesplashes
of fwit hwa terand seek medica latt en‐
tion stra ight away. &
DANG ER Risk ofexplosion from exces‐
siv eint ernal press ureof thehigh-v oltage
batt ery
In theev ent ofave hicle fire ,th eint ernal
pr essur eof thehigh-v oltagebatt erycould
exc eed acr itical value. Inthis case, flamma‐
ble gasescapes thro ugh ableed valve in the
ve hicle's underbody .
The gascan ignit e. #
Stop thech argin gpr oce ssimm ediat ely
in cas eof unus ualodor s,smo keorbur n
mar ks. #
Lea vethedang erzon eimmediat ely.
Secu rethedang erzon eat asuf ficie nt
di st anc e. #
Call thefire ser vice. The
hybrid system combin esacombus tion
engine withan electr icmo tor.
Charact eristic swhen theve hicle isat ast and‐
st ill:
R The com bustion engin eis ge ner ally switc hed
of f.
R Engine idlingonlyoccur sin cer tain ins tan‐
ces.
Ch aract eristics when star tin gth eve hicle:
R Ifth ehigh-v oltagebatt eryis suf ficie ntly
ch arge d, theve hicle canbestar tedwit hth e
electr icdrive wit hout thecombus tionengine
(noiseless star t).
R Ifth ehigh-v oltagebatt eryfo rth eelectr ical
dr ive is no tsuf ficie ntlych arge dor theoper‐ ating
temp eratur eof thecombus tionengine
has notbeen reac hed, theve hicle canstar t
wit hth ecombus tionengine.
Char acteristics withmoder atepo we routpu t
re qu ests:
R The combus tionengine isswitc hedoffas
of tenas possi ble du ring thejour ney.
R The vehicle can,depending onthedr ive pr o‐
gr am select edand thebatt erych arge leve l,
be acc eler ated elect rical lyup tospeeds of
appr oximat ely87 mph(1 40 km/h) .
Cha racter istics with high powe routpu tre qu ests:
R The electr icmo torsupp orts thecombus tion
engine (boostef fect), e.g. whenpu lling away
or acceler ating.
R The high-v oltagebatt eryis disc hargin g.
Char acteristics when releasing theaccelera tor
pedal during thejour ney:
R The electr icmo toris oper ated asaalt ernat or
when inoverru nmod eand during braki ng.
R The high-v olta ge batt eryis ch argin g. Gene
ralno tes 7
Page 10 of 66

No
teson electr icmode:
R Vehicles withhy brid systems gener atesigni fi‐
cantly less nois ewhe nstatio naryand when
bein gdr iven than vehicles withcombus tion
engines.
R When driving inelectr icmode theve hicle
ma yno tbe hear dby other road user sdue to
th esignif icantlyreduced noisegener ated
wh en drivi ng and when atast ands till.
It is forth is reason that theve hicle iseq uip‐
ped withasound gener ator ,wh ich ser vesas
an acous ticvehicle warning system (AVA S).
No teson theacous ticvehicle warning system:
R The sound gener ator gener ates spe ed-
de pende ntand statio naryve hicle noise emis‐
sions ataspeed ofup toaroun d25 mph
(30 km/ h).
R This helps other road user s,par ticular ly
pe destrians and bikerider s,to hear your
ve hicle better .
R When driving atspeeds above20 mph
(20 km/ h)theve hicle acous ticwarning sys‐
te m gradu ally switc hesoff. Dis
con necting thehy brid system manua lly &
DANG ER Risk offata linj uryby touc hin g
damag edhigh -volt ageco mp onent s
The vehicle's high-voltageon-boar delectr ical
sy stem isunder highvoltag e. Ifyo umod ify
co mp onent partsintheve hicle's high-volt‐
ag eon-boar delectr icalsystem ortouc hdam‐
ag ed comp onent parts,youma ybe elec tro‐
cut ed.
The comp onent partsintheve hicle's high-
vo ltag eon- boar delect rical system maybe
damag edinan acciden t,alt hough thedam‐
ag eis no tvisible. #
Nevercar ryout chang eson thehigh-
vo ltag eon- boar delect rical system. #
Neverto uc hco mp onent partsinthe
high-v oltageon-boar delectr icalsystem. #
Afteran accide nt,donotto uc han y
high -volt ageco mp onent s. #
Afteran accide nt,have theve hicle
tr anspor tedaw ay. #
Have thehigh-v oltageon- boar delectr i‐
cal system checkedat aqu alif ied spe‐
cialis two rkshop. Onl
ydisconnect thehy brid system manually in
th efo llo wing situat ions:
R The 0075 restra int system warning lam p
light sup intheins trument cluster,e.g. afte r
an acc iden t.
R The vehicle isbadly damag ed,e.g. afte ran
accide nt,and there stra int system com po‐
nen tshave notbe en trig ge red. 8
Gener alno tes