ESP MERCEDES-BENZ GLC SUV 2021 User Guide

ve
hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Data
storage Data processing in
theve hicle Electronic control units
Electronic control units are
fitted in your vehicle.
Control units process data which, forex ample,
th ey recei vefrom vehicle sensors, generate
th emselves or exch ange between themselves.
Some control units are requ ired forth e safe
operation of your vehicle, some assist you when
driving, such as driver assis tance sy stems, while
ot hers enable con venience or inf otainment func‐
tions.
The following pr ovides you with general informa‐
tion rega rding data processing in theve hicle.
Ad ditional information rega rding exact ly which
da ta inyour vehicle are collected, sa ved and
transmitte dto third parties, and for what pur‐
pose, can be found in the information directly re
lated tothe functional characteristics in ques‐
tion in their respective operating instructions.
This information is also available online and,
depending on theve hicle equipment, digitally.
Pe rsonal data
Every vehicle is identified bya unique vehicle
identification number. Depending on the coun‐
tr y, this vehicle identification number can be
used by,fo rex ample, go vernmental auth orities
to determ ine the identity of theow ner. The reare
ot her possibilities touse data collec ted from the
ve hicle toidentify theow ner or driver, su chas
th e licence plate number.
Therefore, data generated or processed bycon‐
trol units may be attributable toa person or,
under cer tain conditions, become att ributable to
a person. Depending on which vehicle data are
av ailable, it may be possible tomake inferences
about, forex ample, your driving behaviour, your
location, your route or your use pat tern s.
Legal requirements rega rding the disclosure
of data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide gov‐ ernmental entities, upon
request and tothe
ex tent requ ired, data stored bythe manufac‐
turer. Forex ample, this may be the case during
th e in vestigation of a criminal of fence.
Go vernmental entities are themselves, in individ‐
ual cases and within the applicable legal frame‐
wo rk, authorised toread out data from theve hi‐
cle. In the case of an accident, information that
can help with an in vestigation can, therefore, be
ta ke n from the airbag control unit, forex ample.
Operational data in theve hicle
This is data rega rding the operation of theve hi‐
cle, which ha vebeen processed bycontrol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral accelera‐
tion, number of wheel revo lutions or thefa s‐
te ned seat belts displ ay
R ambient conditions, such as temp erature,
ra in sensor or dis tance sensor
General ly,th e use of these data is temp orar y;
th ey will not be stored be yond the period of
operation and will only be processed within the34
General no tes

R
There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limited pr
otection pr ovided byairbags &
WARNING Risk of injury duetomodifi‐
cations tothe co ver of an airbag
If yo u modify the co ver of an airbag or af fix
objects such as sticke rs to it,the airbag may
no longer function cor rectly. #
Never modify the co ver of an airbag and
do not af fix objects toit. The ins
tallation location of an airbag is identified
by the AIRB AGsymbol (/ page44). &
WARNING Risk of injury or death dueto
th e use of unsuitable seat co vers
Due tounsuitable seat co vers,th e airbags
cann otprotect vehicle occupants as inten‐
ded. In addition,
the operation of the automatic
front passenger airbag shutoff could be
re stricted. #
You should on lyuse seat co vers that
ha ve been appr oved forth e cor respond‐
ing seats byMercedes-Benz. &
WARNING Risk of injury duetomalfunc‐
tioning sensors in the door
The function of the airbags can be impaired
due tomodifications or incor rect wo rkper‐
fo rm ed on the doors or door trim, or if the
doors are damaged. #
Never modify the doors or parts of the
doors. #
Alw ays ha vewo rkon the doors or door
trim car ried out at a qualified specialist
wo rkshop. &
WARNING Risk of injury duetodeplo yed
airbag
A deplo yed airbag no longer of fers any pro‐
te ction. #
Have theve hicle towe dto aqu alified
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediately. St
atus of the front passenger front airbag Fu
nction of the automatic front passenger
airbag shu toff
The automatic front passenger airbag shutoff is
able todetect whe ther the front passenger seat
is occupied bya person or a child restra int sys‐
te m. The front passenger airbag is enabled or
disabled accordingly. &
WARNING Risk of injury or death dueto
objects under the co-driver seat
Objects trapped under the co-driver seat can
inter fere with the function of the automatic
co-driver airbag shutoff or damage the sys‐
te m. #
Do not store any objects under the co-
driver seat. Occupant saf
ety47

&
WARNING Risk of injury or death dueto
a disabled front passenger airbag
The front passenger airbag is disabled when
th ePA SSENGER AIR BAG OFF indicator lamp
is lit.
A person in the front passenger seat could
th en, forex ample, come into con tact with
th eve hicle interior, especially if the person is
sitting too close tothe cockpit.
If th e front passenger seat is occupied,
alw ays ensure that:
R the classification of the person in the
front passenger seat is cor rect and the
front passenger airbag is enabled or disa‐
bled in accordance with the person in the
front passenger seat.
R the front passenger seat has been mo ved
as far back as possible.
R the person is seated cor rectly. #
Both before and during the journe y,
ensure that thest atus of the front
passenger airbag is cor rect. If
th e front passenger seat is occupied, the clas‐
sification of the person or child restra int sy stem
on the front passenger seat take s place af terthe
front passenger airbag shutoff self-test. The
PA SSENGER AIR BAG indicator lamps display the
st atus of the front passenger airbag.
Alw ays obser vethe no tes on the function of the
PA SSENGER AIR BAG indicator lamps
(/ page 49). Fu
nction of thePA SSENGER AIR BAG indica‐
to r lamps Ve
hicles without automatic front passenger air‐
bag shutoff ha vea special sticke r af fixe dto the
side of the cockpit on the front passenger side
(/ page 68). Occupant saf
ety49

not
fit th ere ar wa rd-facing child restra int sy stem
to the front passenger seat.
Ins tead, fit th ere ar wa rd-facing child restra int
sy stem toa suitable rear seat.
Af terfitting a forw ard-facing child restra int
sy stem tothe front passenger seat: depend‐
ing on thech ild restra int sy stem and thest ature
of thech ild, PASSENGER AIR BAG OFF may be lit
continuously or be off. Alw ays obser vethefo l‐
lowing information. &
WARNING Risk of injury or death dueto
incor rect positioning of thefo rw ard-
fa cing child restra int sy stem
If yo u secure a child in a forw ard-facing child
re stra int sy stem on the front passenger seat
th at is positioned too close tothe cockpit, in
th eev ent of an accident, thech ild could:
R come into con tact with th eve hicle inte‐
ri or if thePA SSENGER AIR BAG OFF indi‐
cator lamp is lit, forex ample
R bestru ck bythe airbag if thePA SSENGER
AIR BAG OFF indicator lamp is off. #
Alw ays mo vethe front passenger seat
as far back as possible and fully retract
th e seat cushion length adjustment.
While doing so, alw ays make sure that
th e shoulder belt stra p is cor rectly
ro uted from the seat belt outlet of the
ve hicle tothe shoulder belt guide on
th ech ild restra int sy stem. The shoulder
belt stra p must be routed forw ards and
down wards from the seat belt outlet. If
necessar y,adjust the seat belt outlet
and the front passenger seat accord‐
ingly. #
Alw ays comply with thech ild restra int
sy stem manufacturer's ins tallation
instructions. When
fitting a child restra int sy stem tothe front
passenger seat, obser vetheve hicle-specific
information (/ page 68).
If a person is sitting on the front passenger
seat: PASSENGER AIR BAG OFF may be lit con‐
tinuously or be off, depending on the person's
st ature. A person on
the front passenger seat must
alw ays obser vethefo llowing information:
R Ifth e front passenger seat is occupied byan
adult or a person with a stature cor respond‐
ing tothat of an adult, thePA SSENGER AIR
BA G OFF indicator lamp must be off. This
indicates that the front passenger airbag is
enabled.
If th ePA SSENGER AIR BAG OFF indicator
lamp is lit continuousl y,an adult or person
with a build cor responding tothat of an adult
must not use the front passenger seat.
Ins tead, they should use a rear seat.
R Ifth e front passenger seat is occupied by a
person of smaller stature (e.g. a teenager or
small adult), thePA SSENGER AIR BAG OFF
indicator lamp is either lit continuously or
re mains off, depending on the classification.
- Ifth ePA SSENGER AIR BAG OFF indicator
lamp is off: mo vethe front passenger
seat as far back as possible, or the per‐
son of smaller stature should use a rear
seat. Occupant saf
ety51

Ac
tivating and deactivating the child saf ety
lock for the rear side windo ws#
Toactivate/deacti vate:press button 2.
The rear side wind owcan be opened or
closed in thefo llowing cases:
R indicator lamp 1is lit: via the switch on
th e driver's door R
indicator lamp 1is off: via the switch on
th e cor responding rear door or driver's
door Note
s on pets in theve hicle &
WARNING Risk of accident and inju ry
due toanimals left unsecured or unat‐
te nded in theve hicle
If yo u lea veanimals in theve hicle unatten‐
ded or unsecured, they could press buttons
or switches, for ins tance.
An animal may:
R acti vate ve hicle equipment and become
trapped, forex ample
R swit chsystems on or off and endanger
ot her road users
Un secured animals may be throw n about the
ve hicle in theev ent of an accident, or sudden
st eering and braking manoeuvres, and injure
ve hicle occupants. #
Never lea veanimals unat tended in the
ve hicle. #
Alw ays cor rectly secu reanimals while
driving, e.g. using a suitable animal car‐
ri er. 72
Occupant saf ety

Re
moving/inserting the eme rgency key Re
moving the eme rgency key #
Press release button 1.
Emer gency key2 is pushed out slightly. #
Pull out emer gency key2 until it en gage s in
th e intermediate position. #
Press release button 1again and fully
re mo veemer gency key2.
Inserting the emer gency key #
Press release button 1. #
Insert emer gency key2 tothe intermediate
position or fully until it engages. %
You can use the intermediate position of
emer gency key2 toattach theke yto akey
ri ng. Re
placing the key battery &
DANG ER Risk of fata l injuries due to
swallowing batteries
Batteries contain toxic and cor rosive sub‐
st ances. Swallowing bat teries may cause
se vere internal burns tooccur within two
hours.
There is a risk of fata l injur y. #
Keep batteries out of there ach of chil‐
dren. #
Ifth e cap and/or the battery compart‐
ment does not close securel y,do not
use theke y any longe r andkeep it out
of there ach of children. #
If batteries are swallo wed, seek medical
attention immediately. +
ENVIRONMEN
TALNO TEEnvironmental
dama gedue toimproper disposal of bat‐
te ries Batteries conta
in pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified
specialist workshop or toa collection
point for used batteries. Re
quirements:
R Yourequ ire a CR 2032 3 V cell batter y.
Mercedes-Benz recommends that you ha vethe
battery replaced at a qualified specialist work‐
shop. Opening and closing
75

Load compa
rtment Opening the tail
gate &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il‐
gate is open when the engine is running,
especially if theve hicle is in motion. #
Alw ays switch off the engine before
opening theta ilgate. #
Never drive with theta ilgate open. *
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. #
Ifth eta ilgate is unloc ked, press theto p of
th e Mercedes star. #
Vehicles with HANDS-FREE ACCESS: make
a kicking mo vement with your foot below the
bumper (/ page84). #
Pull remo teoperating switch 1forth eta il‐
ga te. #
Press and hold thep button on thekey. #
Ifth eta ilgate is stopped in an intermediate
position, pull it upwards. Release it as soon
as it begins toopen.
If an obs tacle obstructs theta ilgate during the
automatic opening process, bloc kage detection
will stop theta ilgate. The automatic bloc kage
de tection function is only an aid. It is not a sub‐
st itute foryo ur attentiveness. Closing
the tailgate &
WARNING Risk of injury from unsecured
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. Opening and closing
81

#
Press closing button 1ontheta ilgate.
Ve hicles with KEYLESS-GO #
Press locking button 2ontheta ilgate.
If a key is de tected outside theve hicle, the
ta ilgate will close and theve hicle will be
loc ked. #
Press and hold thep button on thekey.
The key must be in the vicinity of theve hicle. Ve
hicles with HANDS-FREE ACCESS #
Make a kicking mo vement with your foot
below the bumper (/ page84).
Au tomatic reve rsing function for the tail gate
The tailgate is equipped with automatic bloc kage
de tection with are ve rsing function. If an obs ta‐
cle obstructs theta ilgate during the automatic
closing process, it will automatically open again
slightl y.Au tomatic bloc kage detection with the
re ve rsing function is only an aid and is not a sub‐
st itute foryo ur attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of becoming trapped
despi tereve rsing function
The reve rsing function will not react:
R tosoft, light and thin objects, e.g. fingers
R towa rdsth e end of the closing procedure
In these situations in particular, there ve rsing
function cannot pr event someone being trap‐
ped. #
Ensu rethat no body parts are in the
closing area.
If someone is trapped, eith er:
R Press thep button on thekey.
R Press or pull there mo teoperating switch
on the driver's door.
R Press the closing or locking button on the
ta ilgate.
R Press theto p of the Mercedes star on the
ta ilgate. Opening and closing
83

Re
quirements:
R The po wer supply or the ignition is switched
on. 1
Closing
2 Opening
The buttons on the driver's door take prece‐
dence. #
Tostart automatic operation: pressthe
W button be yond the point of resis tance
or pull and release it. #
Tointer rupt automatic operation: press or
pull theW button again.
When theve hicle is switched off, you can con‐
tinue tooperate the side windo ws.
This function is available for around four minutes
or until a front door is opened.
Au tomatic reve rsing function of the side win‐
do ws
If an obs tacle impedes a side window du ring the
closing process, the side window will open again
automaticall y.The automatic reve rsing function
is only an aid and is not a substitute foryo ur
attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of becoming trapped
despi tethere being reve rsing pr otection
on the side window
The reve rsing function does not react:
R tosoft, light and thin objects, e.g. fingers.
R during resetting.
The reve rsing function cannot pr event some‐
one from becoming trapped in these situa‐
tions. #
During the closing process, make sure
th at no body parts are in the closing
area. #
If someone becomes trapped, press the
W button toopen the side window
again. Au
tomatic function of the side windo ws In
thefo llowing cases, the side windo wswill be
closed automatically when theve hicle is
switched off:
R if it starts torain Opening and closing
87

#
Check whe ther the sliding sunroof can be
ra ised or opened when a roof luggage rack is
fi tted. #
Tostart automatic operation: pressthe
3 button be yond the point of resis tance
or pull and release it. #
Tointer rupt automatic operation: briefly
press the3 button in any direction.
The opening/closing process will be stop‐
ped.
Au tomatic reve rsing function of the sliding
sunroof
If an obs tacle obstructs the sliding sunroof dur‐
ing the closing process, the sliding sunroof will
open again automaticall y.The automatic reve rs‐
ing function is only an aid and is not a substitute
fo ryo ur attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of becoming trapped
despi tethere ve rsing function being
active
In particular, there ve rsing function does not
re act:
R tosoft, light and thin objects, e.g. fingers.
R towa rdsth e end of the closing procedure.
R during resetting. #
During the closing process, make sure
th at no body parts are in the closing
area. #
Release the button immediately if
somebody becomes trapped.
or #
Brief lypress the button in any direction
during automatic operation.
The closing process will be stopped. Au
tomatic functions of the sliding sun roof The sliding sunroof will be closed automatically
when
theve hicle has been switched off in the
fo llowing situations:
R if it starts torain
Ra in is de tected byara in sensor on the
windscreen.
R inextreme temp eratures
R afte r a cer tain time (depending on the on-
board electrical sy stem voltage)
R ifth ere is a malfunction in the po wer supp ly
The sliding sunroof will rise at there ar in order
to continue ventilating theve hicle interior.
If th e sliding sunroof is obstructed during an
automatic closing procedure, thero of will be
opened again slightly. The automatic function for
th e sliding sunroof and the side windo wswill
th en be deactivated. Opening and closing
91