keyless MERCEDES-BENZ GLE 2016 User Guide

Problems with the SmartKey Problem
Possible causes/consequences and P Solutions
You can no longer lock or
unlock the vehicle using
the SmartKey. The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 81) and replace it if necessary
( Y
page 81).
If this does not work: X
Unlock ( Y
page 86) or lock ( Y
page 86) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 86) or lock ( Y
page 86) the vehicle using the
mechanical key.
The SmartKey is faulty. X
Unlock ( Y
page 86) or lock ( Y
page 86) the vehicle using the
mechanical key. X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO. KEYLESS-GO was deactivated. X
Reactivate KEYLESS-GO ( Y
page 79).
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 81) and replace it if necessary
( Y
page 81).
If this does not work: X
Unlock ( Y
page 86) or lock ( Y
page 86) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 86) or lock ( Y
page 86) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Unlock ( Y
page 86) or lock ( Y
page 86) the vehicle using the
mechanical key. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop. SmartKey 83
Opening and closing Z

You could therefore be locked out if: R
the vehicle is being pushed. R
the vehicle is being towed. R
the vehicle is on a roller dynamometer.
You can also switch the automatic locking func-
tion on and off using the on-board computer
( Y
page 275).
Power closing Power closing pulls the doors and tailgate into
their locks automatically even if they are not
completely closed. X
To power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed. X
To power close the tailgate: lightly press
the tailgate downwards.
Power closing will pull the tailgate fully
closed.
Unlocking the driver's door (mechan-
ical key) If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key. X
Take the mechanical key out of the SmartKey
( Y
page 80).X
Insert the mechanical key into the lock of the
driver's door as far as it will go.
X
Turn the mechanical key counter-clockwise
to position G .
The door is unlocked. X
Turn the mechanical key back and remove it. X
Insert the mechanical key into the SmartKey
( Y
page 81). If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
( Y
page 77).
Locking the vehicle (mechanical key) If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechanical
key. X
Open the driver's door. X
Close the front-passenger door, the rear
doors and the tailgate. X
Press the locking button ( Y
page 85).X
Check whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press down the locking knobs by
hand, if necessary. X
Close the driver's door. X
Take the mechanical key out of the SmartKey
( Y
page 80). X
Insert the mechanical key into the lock of the
driver's door as far as it will go.
X
Turn the mechanical key clockwise as far as it
will go to position G .X
Turn the mechanical key back and remove it. X
Make sure that the doors and the tailgate are
locked. X
Insert the mechanical key into the SmartKey
( Y
page 81).
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft alarm
system is not armed.86
Doors
Opening and closing

Opening and closing manually from
outside
Opening X
Press the 6 button on the SmartKey.X
Pull handle C .X
Raise the tailgate.
Vehicles with the EASY-PACK tailgate: if you
pull handle C and then release it, the tailgate
opens automatically.
Closing
X
Pull the tailgate down using recess C .X
Allow the tailgate to drop into the lock. X
Lock the vehicle if necessary with the 7
button on the SmartKey or with KEYLESS-GO.
i If a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock. Opening/closing automatically from
outside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate. R
pull the handle on the tailgate
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 441).
i Notes on the automatic reversing feature for
the tailgate ( Y
page 87).88
Cargo compartment
Opening and closing

Opening the tailgate automatically You can open the tailgate automatically with the
SmartKey or the handle in the tailgate. X
Press and hold the T button on the Smart-
Key until the tailgate opens.
or X
When the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or X
With the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically
X
To close: press closing button C in the tail-
gate.
or X
Press and hold the T button on the Smart-
Key until the tailgate closes.
You can release the button as soon as the
tailgate starts to close.
Vehicles with EASY-PACK tailgate and KEYLESS-
GO: you can simultaneously close and lock the
tailgate. X
Press locking button D in the tailgate.
If a KEYLESS-GO key is detected outside the
vehicle, the tailgate closes and locks. All the
doors must be shut and the SmartKey located
in the vicinity of the tailgate.
i The tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in the
ignition.
If the tailgate touches an object while closing,
the closing procedure is interrupted and the
tailgate reopens. i If a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Opening/closing automatically from
inside
Important safety notes
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped: R
press the T button on the SmartKey, or R
pull or press the remote operating switch
on the driver's door or R
press the closing or locking button on the
tailgate or R
pull the handle on the tailgate
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 441).Cargo compartment 89
Opening and closing Z

X
To open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started. X
To close manually: pull the corresponding
switch and hold it. X
To close fully: pull the switch beyond the
point of resistance and release it.
Automatic operation is started. X
To interrupt automatic operation: press/
pull the corresponding switch again.
If you press the switch beyond the point of
resistance and release, automatic operation is
started in the corresponding direction. You can
stop automatic operation by pressing/pulling
the switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function is available for up to five
minutes or until the driver's or front-passenger
door is opened.
The side windows cannot be operated from the
rear when the override feature for the side win-
dows is activated ( Y
page 65).
Convenience opening
General notes Vehicles with KEYLESS-GO or KEYLESS-GO
start function: you can ventilate the vehicle
before you start driving.
To do this, the SmartKey is used to carry out the
following functions simultaneously: R
unlock the vehicle R
open the side windows R
open the sliding sunroof or the panorama roof
with power tilt/sliding panel and the roller
sunblinds R
switch on the seat ventilation for the driver's
seat
The convenience opening feature can only be
operated using the SmartKey. The SmartKey
must be close to the vehicle. For vehicles with-
out KEYLESS-GO, the SmartKey must be near
the driver's door handle.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked. Convenience opening X
Vehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door. X
Press and hold the 6 button until the side
windows and the sliding sunroof or panorama
roof with power tilt/sliding panel are in the
desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first. X
Press and hold the 6 button again until the
panorama roof with power tilt/sliding panel is
in the desired position. X
To interrupt convenience opening: release
the 6 button.
Convenience closing feature
Important safety notes
G WARNING
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can simultane-
ously: R
close the side windows R
close the sliding sunroof or the panorama roof
with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblinds.
Proceed as follows if someone is trapped: R
Release the 7 button to interrupt the clos-
ing procedure. R
Press and hold the 6 button to open.92
Side windows
Opening and closing

Vehicles with KEYLESS-GO: R
Release the sensor surfaces on the exterior
door handle to interrupt the closing proce-
dure. R
To open, pull the same door handle immedi-
ately and hold it firmly. The door windows and
the sliding sunroof will open for as long as the
door handle is held but the door is not
opened.
Notes on the automatic reversing feature for: R
the side window ( Y
page 91)R
the sliding sunroof ( Y
page 96)R
the panorama roof with power tilt/sliding
panel ( Y
page 96)
Using the SmartKey The SmartKey must be close to the vehicle. For
vehicles without KEYLESS-GO, the SmartKey
must be near the driver's door handle. X
Vehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door. X
Press and hold the 7 button until the side
windows and the sliding sunroof or the pano-
rama roof with power tilt/sliding panel are
fully closed. X
Make sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel: X
Press and hold the 7 button again until the
roller sunblinds of the panorama roof with
power tilt/sliding panel close. X
To interrupt convenience closing: release
the 7 button. Using KEYLESS-GO X
Touch recessed sensor surface C on the
door handle until the side windows and the
sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
i Make sure you only touch recessed sensor
surface C . X
Make sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed. X
Vehicles with a panorama roof with
power tilt/sliding panel: touch recessed
sensor surface C on the door handle again
until the roller sunblinds of the panorama roof
with power tilt/sliding panel close. X
To interrupt convenience closing: release
recessed sensor surface C on the door han-
dle.
Resetting the side windows If a side window can no longer be closed fully,
you must reset it. X
Close all the doors. X
Turn the SmartKey to position 1 or 2 in the
ignition lock. X
Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed ( Y
page 91). X
Hold the switch for an additional second.
If the side window opens again slightly: X
Immediately pull the corresponding switch on
the door control panel until the side window is
completely closed ( Y
page 91).X
Hold the switch for an additional second. X
If the respective side window remains closed
after the button is released, then it has beenSide windows 93
Opening and closing Z

Problems with the steering wheel heating Problem
Possible causes/consequences and P Solutions
The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on. X
Switch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
EASY-ENTRY/EXIT feature
Important safety notes
G WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position but-
tons. This function is only available on vehicles
with memory function.
G WARNING
If children activate the EASY-ENTRY/EXIT fea-
ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier. You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
( Y
page 275).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel swings upwards when you: R
remove the SmartKey from the ignition lock R
open the driver's door with KEYLESS-GO in
position 1 R
open the driver's door and the SmartKey is in
position 0 or 1 in the ignition lock
i The steering wheel only moves upwards if it
has not already reached the upper stop.
Position of the steering wheel for driv-
ing The steering wheel is moved to the last selected
position when: R
the driver's door is closed R
you insert the SmartKey into the ignition lock
or R
you press the Start/Stop button once on vehi-
cles with KEYLESS-GO
When you close the driver's door with the igni-
tion switched on, the steering wheel is also
automatically moved to the previously set posi-
tion.
The last position of the steering column is stored
when you: R
switch the ignition off R
save the setting with the memory function
( Y
page 113).Steering wheel 109
Seats, steering wheel and mirrors Z

Removing the wiper blades X
Remove the SmartKey from the ignition lock. X
Fold the wiper arm away from the windshield.
X
Firmly press release knob C and pull wiper
blade D upwards from the wiper arm in the
direction of the arrow.
Installing the wiper blades
X
Position new wiper blade C in the retainer on
the wiper arm and slide it into place in the
direction of the arrow.
The wiper blade audibly engages. X
Make sure that the wiper blade is seated cor-
rectly. X
Fold the wiper arm back onto the windshield.
Replacing the wiper blades (MAGIC
VISION CONTROL)
Moving the wiper arms to a vertical posi-
tion
On vehicles without KEYLESS-GO: X
Turn the SmartKey to position 0 in the ignition
lock ( Y
page 145).X
Set the windshield wiper to position

The ionization of the interior air is odorless and
cannot be perceived directly in the vehicle inte-
rior.
You can switch ionization on and off via the mul-
timedia system (see the separate operating
instructions).
Ionization can only be operated when the auto-
matic climate control is switched on. The side air
vent on the driver's side must be open.
Pre-entry climate control via Smart-
Key
General notes The "Pre-entry climate control via SmartKey"
function is only available in PLUG-IN HYBRID
vehicles.
Before getting in, the vehicle interior can be
briefly warmed or ventilated in advance and the
air from the air vents can be pre-cooled.
The high-voltage battery must be sufficiently
charged before "Pre-entry climate control via
SmartKey" can be activated.
When the vehicle is pre-cooled, the following
functions are activated if required: R
Climate control system R
Blower R
Seat ventilation
When the vehicle is pre-heated, the following
functions are activated if required: R
Climate control system R
Blower R
Seat heating
If you have activated ionization via the multime-
dia system, it is activated together with pre-
entry climate control.
Switch on ionization (see the separate operating
instructions).
Activating or deactivating "Pre-entry
climate control via SmartKey"
Before "Pre-entry climate control via SmartKey"
can be activated, you must activate the function
using the on-board computer. X
To activate pre-entry climate control via
SmartKey: unlock the vehicle with the Smart-
Key or KEYLESS-GO. The climate control functions are activated for
up to 5 minutes for pre-heating and pre-cooling.
To deactivate "Pre-entry climate control via
SmartKey": "Pre-entry climate control via
SmartKey" switches off automatically when the
engine is started.
The following functions remain active after the
engine is started: R
Seat heating (heating) R
Seat ventilation (ventilation) R
Ionization
An activated "Pre-entry climate control via
SmartKey" function can be deactivated via the
button ( Y
page 141).Operating the climate control systems 139
Climate control

KEYLESS- GOGenera l notesVehicles wit h KEYLESS-GO are equipped wit h a
SmartKey featurin g an integrate d KEYLESS-GO
function and a detachable Start/Sto p button.
A chec k whic h periodically establishes a radi o
connection between th e vehicl e and th e Smart -
Key determine s whether a valid SmartKey is in
th e vehicle. This occurs, for example, when
starting th e engine.
Whe n you insert th e Start/Sto p butto n int o th e
ignition lock, th e system needs approximately
two seconds recognition time. You can then use
th e Start/Sto p button.
Pressing th e Start/Sto p butto n several times in
succession corresponds to th e differen t ke y
position s in th e ignition lock. This is only th e
cas e if you are no t depressing th e brak e pedal .
If you depress th e brak e pedal and press th e
Start/Sto p button, th e engin e start s immedi-
ately.
To start th e vehicl e without actively usin g th e
SmartKey: R
th e Start/Sto p butto n mus t be inserted in th e
ignition lock. R
th e SmartKey mus t be in th e vehicle.R
th e vehicl e mus t no t be locke d wit h th e
SmartKey or KEYLESS-GO ( Y
page 79).
Do no t keep th e SmartKey:R
wit h electronic devices, e.g. a mobile phone
or another SmartKey. R
wit h metallic objects , e.g. coins or metal foil.R
inside metallic objects , e.g. a metal case.
This can impair th e functionalit y of th e KEY-
LESS-GO key.
Do no t keep th e KEYLESS-GO ke y in th e tem-
perature-controlled cup holder ( Y
page 340).
Otherwise , th e KEYLESS-GO ke y will no t be rec -
ognized.
If you loc k th e vehicl e wit h th e SmartKey' s
remot e control or wit h KEYLESS-GO , after a
short time: R
you will no t be able to switch on th e ignition
wit h th e Start/Sto p button.R
you will no t be able to start th e engin e wit h th e
Start/Sto p butto n until th e vehicl e is
unlocke d again . If you loc k th e vehicl e centrally usin g th e butto n
on th e fron t door ( Y
page 85) , you can continu e
to start th e engin e wit h th e Start/Sto p button.
The engin e can be switched off while th e vehicl e
is in motion by pressing and holding th e Start /
Stop butto n for three seconds. This function
operate s independentl y of th e ECO start/sto p
automatic engin e switch-off function .
Key positions wit h KEYLESS-G O
C
Start/Sto p butto nD
Ignition loc k
As soo n as th e ignition is switched on , all th e
indicator lamp s in th e instrumen t cluste r ligh t
up. Further information on situation s wher e an
indicator lamp either fail s to go out after starting
th e engin e or lights up while drivin g
( Y
page 317).
If Start/Sto p butto n C has no t yet been
pressed, this corresponds to th e ke y bein g
remove d from th e ignition .X
To switch on th e power supply : press
Start/Sto p butto n C once .
The powe r supply is switched on . You can no w
activat e th e windshield wipers, for example.
The powe r supply is switched off again if: R
th e driver's door is opened and R
you press Start/Sto p butto n C twice when in
this position X
To switch on th e ignition: press Start/Sto p
butto n C twice .
The ignition is switched on .
If you press Start/Sto p butto n C once when
in this position , th e ignition is switched off
again .146
Driving
Driving and parking