maintenance MERCEDES-BENZ GLE 2016 User Guide

DEF (BlueTE C vehicles only )
General notes To function properly, BlueTE C exhaus t gas after-
treatmen t mus t be operated wit h th e reducing
agen t DEF. Addin g DE F is on e of th e task s per -
formed durin g maintenance . Under normal
operatin g conditions, a tank of DE F last s until
th e next servic e due date.
Whe n th e supply of DE F is almost used up, th e
Check Additive See Operator' s Manual
messag e is shown in th e multifunction display.
If you drive th e vehicle faste r than 10 mph
(16 km/h), th e Check Additive See Opera‐
tor's Manual messag e goe s out after approx -
imately on e minute.
Whe n th e DE F supply drops to a minimum , th e
Remaining Starts : 16 messag e is shown in
th e multifunction display.
If th e Remaining Starts : 16 messag e
appears in th e multifunction display, you can
start th e engin e another 16 times . If DE F is no t
refilled, you will subsequently be unable to
star t th e engine .X
Ad d at leas t 1 gal (3. 8 l) of DEF.X
Switc h on th e ignition fo r at leas t 60 seconds.X
Start th e engine.
i Hav e th e DE F tank refille d at a qualified spe -
cialis t workshop .
Use th e special DE F refill bottl e when addin g
DE F between maintenance intervals. You can
obtain further information from an authorized
Mercedes-Ben z Cente r or , if necessary, contact
Roadside Assistanc e ( Y
page 27).
If th e outsid e temperature is belo w 12 ‡(

energy and stored in the high-voltage battery.
Information on overrun mode ( Y
page 253).
The high-voltage battery can be charged as fol-
lows: R
through energy recuperation while the vehicle
is in motion R
through the combustion engine while driving
in CHARGE operating mode ( Y
page 246)R
with the relevant charging cable at an electri-
cal outlet while the vehicle is stationary R
at a wallbox while the vehicle is stationary R
at a charging station while the vehicle is sta-
tionary
The high-voltage battery can be charged in a
nominal voltage range from 100 V to 240 V.
You can view the condition of charge of the high-
voltage battery in the multifunction display. You
can find information in "PLUG-IN HYBRID oper-
ation", section "Menus and submenus" under
"Energy flow display" ( Y
page 247).
High and low outside temperatures Low outside temperatures
At very low outside temperatures the maximum
power output of the high-voltage battery may be
reduced. The high-voltage battery is then no
longer able to provide the normal electrical
power output.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max-
imum power output of the high-voltage battery
is reduced by the vehicle.
Energy consumption and electrical
range The maximum electrical range is generally
reduced by: R
high and low outside temperatures R
operating the climate control system R
switching on consumers
The battery's physical characteristics are such
that leaving the vehicle parked for long periods
at low outdoor temperatures without charging it
can lead to: R
a reduction in battery performance R
longer charge times Notes on battery care Avoid storing or transporting the vehicle at
excessively high or low temperatures over a long
period.
If you park the vehicle and leave it stationary for
long periods: R
check the condition of charge of the high-
voltage battery more often R
connect the vehicle to a power supply
This prevents self-discharge and damage to the
high-voltage battery.
Terms of use Please note the information on exceptions and
limitations in warranty documentation and in
the Maintenance Booklet.
Handling the charging cable and charg-
ing cable controls Do not leave the charging cable controls
( Y
page 172) hanging loose from an electrical
outlet. Otherwise, this could result in a poor
contact with the electrical outlet and malfunc-
tions when charging the vehicle.
To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following: R
Never lift or carry the controls by the charging
cable connector or the mains plug. R
To transport the charging cable, the charging
cable can be: -
wrapped around the controls or -
secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector Pay attention to the "Important safety notes"
( Y
page 169).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and the charging cable con-
nector will only heat up within the permissible
limiting values, provided that: R
the power supply and the charging cable are
not damaged R
the instructions for handling the charging
cable and controls on the charging cable are
observedCharging the high-voltage battery 171
Driving and parking Z

Drive sensibly – save fuelObserv e th e followin g tips to sav e fuel:X
The tires should always be inflate d to th e rec -
ommended tire pressure. X
Remov e unnecessary loads.X
Remov e roof carriers when they are no t nee-
ded. X
War m up th e engin e at low engin e speeds .X
Avoid frequent acceleration or braking .X
Hav e all maintenance wor k carrie d out as
indicated by th e servic e intervals in th e Main -
tenance Booklet or by th e servic e interval dis -
play.
Fue l consumption also increase s when drivin g in
cold weather , in stop-start traffic and in hill y ter-
rain .
Drinking an d drivin g
G WARNING
Drinking and drivin g and/o r taking drugs and
drivin g are ver y dangerous combinations.
Even a small amount of alcoho l or drugs can
affec t your reflexes, perception s and judg-
ment.
The possibilit y of a serious or eve n fatal acci-
den t is greatly increase d when you drink or
take drugs and drive.
Do no t drink or take drugs and drive or allow
anyon e to drive who has bee n drinkin g or tak-
in g drugs.
Emission contro l
G WARNING
Combustion engines emi t poisonous exhaus t
gases suc h as carbon monoxide. Inhaling
these exhaus t gases lead s to poisoning. There
is a ris k of fatal injury. Therefor e never leav e
th e engin e running in enclose d spaces with-
out sufficien t ventilation .
Certain engin e systems are designed to keep
th e level of poisonous component s in exhaus t
fumes within lega l limits.
These systems only wor k at peak efficiency if
they are serviced exactly in accordance wit h th e
manufacturer's specifications. Always hav e wor k on th e engin e carrie d out at a qualified
specialis t workshop . Mercedes-Ben z recom -
mends that you use an authorized Mercedes -
Benz Cente r fo r this purpose. In particular, wor k
relevant to safet y or on safety-related systems
mus t be carrie d out at a qualified specialis t
workshop .
The engin e setting s mus t no t be changed under
any circumstances. Furthermore, all specific
servic e wor k mus t be carrie d out at regular
intervals and in accordance wit h th e Mercedes -
Benz servic e requirements . Details can be found
in th e Maintenance Booklet .
ECO display The EC O display shows you how economical
your drivin g style is. The EC O display assist s you
in achievin g th e most economical drivin g style
fo r th e selecte d setting s and prevailin g condi-
tions. Your drivin g style can significantly influ-
ence th e vehicle' s consumption .
C
Acceleration D
Coasting

helps avoid overheating and excessive wear
of the brakes.
When you take advantage of the engine brak-
ing effect, a drive wheel may not turn for some
time, e.g. on a slippery road surface. This
could cause damage to the drive train. This
type of damage is not covered by the
Mercedes-Benz warranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light pres-
sure to the pedal. This results in excessive and
premature wear to the brake pads.
Heavy and light loads
G WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You then have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion. Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance. R
Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so. R
Carefully depress the brake pedal and the
beginning and end of a journey. R
Maintain a greater distance to the vehicle
ahead.
Servicing the brakes
! The brake fluid level may be too low, if: R
if the red brake warning lamp lights up in
the instrument cluster and R
you hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
! A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe-
cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0 or 1 or Start/Stop
button in position 0 or 1 ) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-184
Driving tips
Driving and parking

Useful information
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Please note
that your vehicle may not be equipped with all
features described. This also applies to
safety-related systems and functions.
i Read the information on qualified specialist
workshops ( Y
page 29).
Engine compartment
Hood
Important safety notes
G WARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
G WARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement.
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment: R
switch off the ignition R
never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area R
remove jewelry and watches R
keep items of clothing and hair, for exam-
ple, away from moving parts
G WARNING
The ignition system and the fuel injection sys-
tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition
is switched on.
Opening the hood
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.356
Engine compartment
Maintenance and care

! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield wip-
ers or the hood.
X
Make sure that the windshield wipers are
turned off. X
Pull release lever C on the hood.
The hood is released.
X
Reach into the gap, pull hood catch handle D
up and lift the hood.
If you lift the hood by approximately 15 in
(40 cm), the hood is opened and held open
automatically by the gas-filled strut.
Closing the hood X
Lower the hood and let it fall from a height of
approximately 8 in (20 cm). X
Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force.
Radiator
Vehicles with a diesel engine: do not cover
the radiator, for example with a winter front or bug cover. The readings of the on-board-diag-
nostic system may otherwise be inaccurate.
Some of these readings are required by law and
must be accurate at all times.
Engine oil
General notes Depending on your driving style, the vehicle
consumes up to 0.9 US qt (0.8 liters) of oil per
600 miles (1,000 km). The oil consumption may
be higher than this when the vehicle is new or if
you frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may be
in a different location.
When checking the oil level: R
park the vehicle on a level surface. R
the engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature. R
if the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait about 30 minutes before carrying
out the measurement.
Checking the oil level using the oil dip-
stick
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.Engine compartment 357
Maintenance and care Z

Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
Example: washer fluid reservoir X
To open: pull cap C upwards by the tab.X
Add the premixed washer fluid. X
To close: press cap C onto the filler neck
until it engages.
If the washer fluid level drops below the recom-
mended minimum of 1 liter, a message appears
in the multifunction display prompting you to
add washer fluid ( Y
page 314).
Further information on windshield washer fluid
( Y
page 439).
ASSYST PLUS
Service message The ASSYST PLUS service interval display
informs you of the next service due date.
Information on the type of service and service
intervals (see the separate Maintenance Book-
let).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS service interval display
does not show any information on the engine
oil level. Observe the notes on the engine oil
level ( Y
page 357).
The multifunction display shows a service mes-
sage for several seconds, e.g.: R
Service A in .. Days R
Service A Due R
Service A Exceeded by .. Days Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date is displayed.
The letter A or B , possibly in connection with a
number or another letter, shows the type of ser-
vice. A stands for a minor service and B for a
major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule: X
Note down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or X
After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display.
Hiding a service message X
Press the 8 or v button on the steering
wheel.
Displaying service messages X
Switch on the ignition. X
Press the Y or e button on the steering
wheel to select the Serv. menu.X
Press the c or d button to select the
ASSYST PLUS submenu and confirm by press-
ing the v button.
The service due date appears in the multi-
function display.
Information about Service
Resetting the ASSYST PLUS service
interval display
! If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in
the Maintenance Booklet. This may otherwise360
ASSYST PLUS
Maintenance and care

lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Center, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions or
increased load on the vehicle, maintenance
work must be carried out more frequently, for
example: R
regular city driving with frequent intermediate
stops R
if the vehicle is primarily used to travel short
distances R
use in mountainous terrain or on poor road
surfaces R
if the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be
obtained at a qualified specialist workshop, e.g.
an authorized Mercedes-Benz Center.
Driving abroad An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain
further information from any authorized
Mercedes-Benz Center.
Care
General notes
H Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner. ! For cleaning your vehicle, do not use any of
the following: R
dry, rough or hard cloths R
abrasive cleaning agents R
solvents R
cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after cleaning.
Braking heats the brake discs and the brake
pads/linings, thus drying them. The vehicle
can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
G WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored. Care 361
Maintenance and care Z

! Before driving into an automatic car wash,
make sure that it is suitable for the dimen-
sions of the vehicle. In particular, make sure
that: R
there is enough ground clearance between
the vehicle underbody and the guide rails of
the automatic car wash. R
the clearance width of the automatic car
wash is sufficient, particularly the width of
the guide rails. R
you enter the automatic car wash straight
and in the center of the guide rails in order
to avoid damaging the tires or wheel rims.
Fold in the exterior mirrors before the vehicle
is washed. The exterior mirrors could other-
wise be damaged.
! If DISTRONIC PLUS or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations: R
when towing the vehicle R
in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that: R
the side windows and the sliding sunroof
are fully closed. R
the ventilation/heating is switched off (the
OFF button has been pressed). R
the windshield wiper switch is in position 0 .
Otherwise, the vehicle might be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission is
in transmission position N , otherwise the
vehicle could be damaged. R
Vehicles with a SmartKey:
Do not remove the SmartKey from the igni-
tion lock. Do not open the driver's door or
front-passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P auto-
matically and locks the wheels. You can
prevent this by shifting the automatic trans-
mission to N beforehand.R
Vehicles with KEYLESS-GO: Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P auto-
matically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N :X
Make sure the vehicle is stationary and the
ignition is switched off. X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 145).
Use the SmartKey instead of the Start/ Stop
button on vehicles with KEYLESS-GO. X
Depress and hold the brake pedal. X
Shift the automatic transmission to position
N . X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all countries
concerned. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz. X
Thoroughly hose down the vehicle with a gen-
tle jet of water. X
Do not point the water jet directly towards the
air inlets. X
Use plenty of water and rinse out the sponge
frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the paint-
work.362
Care
Maintenance and care

When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following: R
tires R
door gaps, roof gaps, joints, etc. R
electrical components R
battery R
connectors R
lights R
seals R
trim R
ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
Cleaning the paintwork
! Do not affix: R
stickers R
films R
magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop. X
Remove dirt immediately, where possible,
while avoiding rubbing too hard. X
Soak insect remains with insect remover and
rinse off the treated areas afterwards. X
Soak bird droppings with water and rinse off
the treated areas afterwards. X
Remove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid. X
Use tar remover to remove tar stains. X
Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
If dirt has penetrated the paint surface or if the
paint has become dull, the paint cleaner recom-
mended and approved by Mercedes-Benz
should be used.
Do not use these care products in the sun or on
the hood while the hood is hot. X
Use a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint-
work quickly and provisionally.
Matte finish care
! Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect: R
strong rubbing of the paintwork with
unsuitable materials R
frequent use of automatic car washes R
washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax. These
products are only suitable for high-gloss sur-
faces. Their use on vehicles with matte finish
leads to considerable surface damage (shiny,
mottled areas).
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances. Care 363
Maintenance and care Z