key MERCEDES-BENZ GLE 2017 Repair Manual

Problems with fuel and the fuel tank Problem
Possible causes/consequences and P Solutions
Fuel is leaking from the
vehicle.
G WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X
Apply the electric parking brake. X
Switch off the engine. X
Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑ GOX
Open the driver's door.
The on-board electronics now have status 0 . This is the same as the
SmartKey having been removed. X
Do not restart the engine under any circumstances. X
Consult a qualified specialist workshop.
The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry. X
Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel. X
Turn the ignition on for approximately ten seconds ( Y
page 132).X
Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start: X
Turn the ignition on again for approximately ten seconds
( Y
page 132). X
Start the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts: X
Consult a qualified specialist workshop.
The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked. X
Unlock the vehicle ( Y
page 74).
The SmartKey battery is discharged or nearly discharged. X
Unlock the vehicle using the mechanical key ( Y
page 76).
The fuel filler flap is unlocked, but the opening mechanism is jammed. X
Consult a qualified specialist workshop.
DEF (BlueTEC vehicles only)
General notes
To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. Adding DEF is one of the tasks per-
formed during maintenance. Under normal operating conditions, a tank of DEF lasts until
the next service due date.
When the supply of DEF is almost used up, the
Check Additive See Operator's Manual
message is shown in the multifunction display.
If you drive the vehicle faster than 10 mph
(16 km/h), the Check Additive See Opera‐150
Refueling
Driving and parking

Opening/closing the DEF filler cap
The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the SmartKey or with KEYLESS-GO. X
To open: switch the ignition off.X
Press the fuel filler flap in the direction of
arrow C .
The fuel filler flap swings up. X
Turn blue DEF fuel filler cap D counter-clock-
wise and remove it.
DEF filler cap D is secured with a plastic
strip. X
To close: place DEF filler cap D on the filler
neck and turn it clockwise. X
To close the fuel filler flap, press it in the
direction of arrow C .X
Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's
Manual message goes out after approx-
imately one minute.
i If the Check Additive See Operator's
Manual message continues to be shown in
the multifunction display, you must add more
DEF.
DEF refill canisters
! Do not screw the disposable hose on too
tight. The disposable hose could otherwise be
damaged and DEF may leak out. X
Unscrew the cap from the opening on top of
DEF refill canister D .X
Place disposable hose C on the opening of
DEF refill canister D and screw it on clock-
wise until hand-tight.
Disposable hose C remains closed until you
fasten disposable hose C to the DEF filler
neck of the vehicle.
X
Place disposable hose C on the filler neck on
the vehicle and screw it on clockwise until
hand-tight. When you feel resistance, dispos-
able hose C is sufficiently secured. X
Lift up and tip DEF refill canister D .
Filling stops when the DEF tank is completely
filled. Do not fill the DEF tank any further. DEF
refill canister D can be removed when it has
been only partially emptied. X
Turn disposable hose C on the filler neck of
the vehicle counter-clockwise and remove it. X
Turn disposable hose C on the opening of
DEF refill canister D counter-clockwise and
remove it. X
Reseal DEF refill canister D with the cap.
DEF refill canisters are available at many gas
stations or at a qualified specialist workshop.
DEF refill canisters are often sold with a filler
hose. A filler hose that does not exactly fit the
vehicle's DEF tank offers no protection against152
Refueling
Driving and parking

overfilling. DEF may leak if overfilled. Mercedes-
Benz offers a special disposable hose with over-
fill protection. You can obtain this from any
authorized Mercedes-Benz Center. DEF is avail-
able in a variety of containers and receptacles.
Only use the disposable hose with the
Mercedes-Benz DEF refill canisters.
DEF refill bottle
! Only screw on the DEF refill bottle hand-
tight. Otherwise, the thread of the DEF refill
bottle could be damaged and DEF could leak
out.
X
Unscrew the protective cap from DEF refill
bottle C .X
Place DEF refill bottle C on the filler neck as
shown and screw it on clockwise until hand-
tight. X
Press DEF refill bottle C towards the filler
neck.
The DEF tank is filled. This may take up to one
minute.
i When DEF refill bottle C is no longer
pressed, filling stops and the bottle may be
taken off again after being only partially emp-
tied. X
Release DEF refill bottle C .X
Turn DEF refill bottle C counter-clockwise
and remove it. X
Screw the protective cap onto DEF refill bot-
tle C again.
DEF refill canisters are available at many gas
stations or at a qualified specialist workshop.
Refill bottles without a threaded cap do not pro-
vide overfill protection. DEF may leak if overfil-
led. Mercedes Benz offers special refill bottles
with a threaded seal. These are available at any
authorized Mercedes-Benz Center. Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P . R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally: R
the electric parking brake must be applied. R
the transmission must be in position P and the
SmartKey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients. R
the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients. R
a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Parking 153
Driving and parking Z

Switching off the engine
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake. X
Apply the electric parking brake. X
Shift the transmission to position P .X
With the SmartKey: turn the SmartKey to
position 0 in the ignition lock and remove it.
The immobilizer is activated. X
With KEYLESS-GO:
Press the Start/Stop button ( Y
page 132)
The engine stops and all the indicator lamps in
the instrument cluster go out.
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
If you then open the driver's or front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system: X
Vehicles with a SmartKey: switch on the
ignition. X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock. X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
All vehicles: depress the brake pedal and
keep it depressed. X
Shift to neutral N .X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
i The engine can be switched off in an emer-
gency while the vehicle is in motion by press-
ing and holding the Start/Stop button for
three seconds. Electric parking brake
General notes
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake. X
If this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away. X
Shift the automatic transmission to position
P .
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
i The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard
while this is occurring are normal.154
Parking
Driving and parking

Applying or releasing ma nuallyX
To engage: push handle C .
When th e electric parking brak e is engaged,
th e I (US A only) or $ (Canada only)
red indicator lamp lights up in th e instrumen t
cluster.
i The electric parking brak e can also be
applie d when th e SmartKey is removed.X
To release: pull handle C .
The red I (US A only) or $ (Canada
only) indicator lamp in th e instrumen t cluste r
goe s out .
i The electric parking brak e can only be
released: R
if th e SmartKey is in position 1 in th e igni-
tion loc k ( Y
page 132) orR
if th e ignition was switched on usin g th e
Start/Sto p butto n
To ensur e that you do no t rol l backwards when
pullin g away on an uphil l slope, engage th e elec -
tric parking brak e ( Y
page 135).
Applying automatically The electric parking brak e is automatically
applie d when th e transmission is in position P
and : R
th e engin e is switched off orR
th e driver is no t wearing a seat belt and th e
driver's door is opened
To preven t th e electric parking brak e from bein g
automatically applied, pull handle C . The electric parking brak e is also engage d auto -
matically if: R
Distanc e Pilo t DISTRONI C bring s th e vehicl e
to a standstill or R
th e HOLD function is keepin g th e vehicl e sta-
tionary R
Parking Pilo t is keepin g th e vehicl e stationary
In addition , at least on e of th e followin g condi-
tion s mus t be fulfilled :R
th e engin e is switched off R
th e driver is no t wearing a seat belt and th e
driver's door is opened R
there is a system malfunction R
th e powe r supply is insufficien tR
th e vehicl e is stationary for a lengthy period
The red I (US A only) or $ (Canada only)
indicator lamp in th e instrumen t cluste r lights
up.
The electric parking brak e is no t automatically
engage d if th e engin e is switched off by th e ECO
start/sto p function .
Releasing automatically The electric parking brak e is release d automat -
ically when all of th e followin g condition s are
fulfilled : R
th e engin e is running. R
th e transmission is in position D or R .R
th e seat belt has been fastened. R
you depress th e accelerato r pedal .
If th e transmission is in position R , th e trunk lid
mus t be closed.
If your seat belt is no t fastened, th e followin g
condition s mus t be fulfilled to automatically
release th e electric parking brake: R
th e driver's door is closed. R
you hav e shifte d out of transmission position
P or you hav e previously driven faste r than
2 mph (3 km/h).
i Ensur e that you do no t depress th e accel-
erator pedal unintentionally. Otherwise th e
parking brak e will be release d and th e vehicl e
will start to move. Parking 155
Driving and parking Z

This helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage
is not covered by the Mercedes-Benz war-
ranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light pres-
sure to the pedal. This results in excessive and
premature wear to the brake pads.
Use the left-hand steering wheel paddle shifter
to shift into a lower gear in good time on long
and steep downhill gradients. This is especially
important if the vehicle is laden.
This also applies if you have activated cruise
control, the speed limiter or Distance Pilot
DISTRONIC.
This will use the braking effect of the engine, so
that less braking will be required to maintain the
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
Heavy and light loads
G WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after the vehicle has
been washed or driven through deep water.
You then have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance. R
Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so. R
Carefully depress the brake pedal and the
beginning and end of a journey. R
Maintain a greater distance to the vehicle
ahead.
Servicing the brakes
! The brake fluid level may be too low, if: R
if the red brake warning lamp lights up in
the instrument cluster and R
you hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
! A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe-
cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0 or 1 or Start/Stop
button in position 0 or 1 ) when the electricDriving tips 159
Driving and parking Z

If you unlock the vehicle or open a door, the
vehicle begins to compensate for load discrep-
ancies while still parked. However, for signifi-
cant level changes, such as after the vehicle has
been stationary for a long period, the engine
must be on. For safety reasons, the vehicle is
only lowered when the doors are closed. Low-
ering is interrupted if a door is opened, and it
continues once the door has been closed.
Vehicles with no trailer coupled: below a
speed of 40 mph (64 km/h), you can choose
between the normal and raised vehicle level.
Select the normal vehicle level for normal road
surfaces and the raised vehicle level for driving
with snow chains or on particularly poor road
surfaces. Your selection remains stored even if
you remove the SmartKey from the ignition lock.
If you try to select raised level at a speed above
40 mph (64 km/h), the Drive More Slowly
message appears in the multifunction display.
Vehicles with a trailer coupled: below a speed
of 19 mph (30 km/h), you can choose between
the normal and raised vehicle level.
Setting the raised vehicle level
X
Start the engine.
If indicator lamp D is not lit:X
Press button C .
Indicator lamp D flashes while the vehicle is
being raised, and lights up continuously as
soon as the vehicle reaches the desired level.
All vehicles (except Mercedes-AMG vehi-
cles): the vehicle is raised by 2.4 in (60 mm)
compared to the normal level.
Mercedes-AMG vehicles: the vehicle is
raised by 2 in (50 mm) compared to the nor-
mal level.
The Vehicle Rising
message appears in the
multifunction display. The message remains until the raised level is
reached.
If you press the 8 or v button on the
multifunction steering wheel, the message will
disappear.
The raised level setting is canceled if you: R
drive at speeds above 50 mph (80 km/h) (all
vehicles except Mercedes-AMG vehicles) R
drive at speeds above 43 mph (70 km/h)
(Mercedes-AMG vehicles) R
drive at speed s between 40 mph (64 km/h)
and 50 mph (80 km/h) for approximately 20
seconds (all vehicles except Mercedes-AMG
vehicles) R
drive at speeds between 40 mph (64 km/h)
and 43 mph (70 km/h) for approximately 20
seconds (Mercedes-AMG vehicles) R
drive at speeds above 19 mph (30 km/h) with
a trailer
The raised vehicle level remains saved when you
are not driving within these speed ranges.
Setting the normal vehicle level
! Make sure that there is enough ground
clearance when the vehicle is being lowered.
It could otherwise hit the ground, damaging
the underbody. X
Start the engine.
If indicator lamp D is lit: X
Press button C .
Indicator lamp D flashes while the vehicle is
being lowered, and goes out as soon as the
desired vehicle level is reached.
Vehicles with no trailer coupled: the vehi-
cle is adjusted to the height of the selected
drive program ( Y
page 139).
Vehicles with a trailer coupled: the vehicle
is adjusted to normal level regardless of the
drive program selected ( Y
page 139). The
vehicle remains at the normal level, even if the
drive program is changed.
During the adjustment, the Lowering mes-
sage appears in the multifunction display.
If you press the 8 or v button on the
multifunction steering wheel, the message will
disappear.Driving systems 183
Driving and parking Z

AMG adaptive sp ort suspension sys-
tem
Gene ra l notes
i The AM G adaptive sport suspension system
is available for Mercedes-AM G vehicles and
for th e Mercedes-AM G GLE 43 4MATIC.
The electronically controlled damping system
works continuously. This improves drivin g
safet y and rid e comfort .
The damping is tuned individually to eac h whee l
and depend s on :R
your drivin g style, e.g. sport yR
th e road surfac e condition , e.g. bump sR
your individual selection of Sport , Sport + or
Comfort
The suspension setting can be adjusted usin g
th e corresponding butto n in th e center console
or th e DYNAMIC SELECT controller
( Y
page 139).
Eac h time you start th e engin e wit h th e ignition
SmartKey or th e Start/Sto p button, Comfort
mod e is activated. Fo r further information about
starting th e engine, see ( Y
page 133).
Sp ort mod e
The firmer setting of th e suspension tuning in
Sport mod e ensures eve n bette r contact wit h
th e road . Selec t this mod e when employin g a
sport y drivin g style, e.g. on windin g country
roads. X
Press butto n C repeatedly until indicator
lamp

The flap closes again when: R
you have finished the maneuvering process R
you switch off the engine R
you open the cargo compartment
Observe the notes on cleaning ( Y
page 323).
For technical reasons, the flap may remain
open briefly after the rear view camera has
been deactivated.
Activating/deactivating the rear view
camera X
To activate: make sure that the SmartKey is
in position 2 in the ignition lock.X
Make sure that the Activation by R gear
function is selected in the multimedia system;
see the Digital Operator's Manual. X
Engage reverse gear.
The rear view camera flap opens. The multi-
media system shows the area behind the vehi-
cle with guide lines.
The image from the rear view camera is avail-
able throughout the maneuvering process.
To deactivate: the rear view camera deacti-
vates if you shift the transmission to P or after
driving forwards a short distance.
Displays in the multimedia system The rear view camera may show a distorted view
of obstacles, show them incorrectly or not at all.
The rear view camera does not show objects in
the following positions: R
very close to the rear bumper R
under the rear bumper R
in the area immediately above the tailgate
handle
! Objects not at ground level may appear to
be further away than they actually are, e.g.: R
the bumper of a parked vehicle R
the drawbar of a trailer R
the ball coupling of a trailer tow hitch R
the rear section of an HGV R
a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline. C
Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle D
White guide line without turning the steering
wheel, vehicle width including the exterior
mirrors (static)

R
if the camera lenses are dirty or covered R
if the vehicle components in which the cam-
eras are installed are damaged. In this event,
have the camera position and setting checked
at a qualified specialist workshop
Do not use the 360° camera in this case. You
can otherwise injure others or cause damage to
objects or the vehicle.
Guide lines are always shown at road level. In
trailer mode, the guide lines are shown at the
level of the trailer coupling.
The field of vision and other functions of the
camera system may be restricted due to addi-
tional accessories on the rear of the vehicle (e.g.
license plate holder, bicycle rack).
On vehicles with height-adjustable chassis,
depending on technical conditions, leaving the
standard height can result in: R
inaccuracies in the guide lines R
inaccuracies in the display of generated
images (top view)
Activation conditions The 360° camera image can be displayed if: R
your vehicle is equipped with a 360° camera R
the SmartKey is in position 2 in the ignition
lock R
the multimedia system is switched on
Switching on the 360° camera X
Press the