ECU MERCEDES-BENZ GLE-CLASS SUV 2016 Owners Manual

Battery (SmartKey)Checking .......................................... 81
Important safety notes .................... 81
Replacing ......................................... 81
Battery (vehicle)
Charging ........................................ 377
Display message ............................ 296
Important safety notes .................. 374
Jump starting ................................. 379
Overview ........................................ 374
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating ................. 272
Display message ............................ 305
Notes/function .............................. 227
Trailer towing ................................. 229
see Active Blind Spot Assist
BlueTEC
Adding DEF .................................... 167
BlueTEC (DEF) .................................... 436
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 286
Notes ............................................. 438
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Display message ............................ 293
Brake pedal
Pedal resistance/pedal travel .......... 44
Brakes
ABS .................................................. 66
Adaptive Brake Assist ...................... 70
BAS .................................................. 67
BAS PLUS with Cross-Traffic
Assist ............................................... 67
Brake fluid (notes) ......................... 438
Display message ............................ 281
High-performance brake system .... 185
Important safety notes .................. 183
Maintenance .................................. 184
Parking brake ................................ 179
RBS warning lamp .......................... 318
Recuperative Brake System ............. 44
Riding tips ...................................... 183 Warning lamp ................................. 317
Breakdown
Where will I find...? ........................ 369
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting) ................................... 34
C
California
Important notice for retail cus-
tomers and lessees .......................... 26
Calling up a malfunction
see Display messages
Car
see Vehicle
Care
360° camera ................................. 366
Car wash ........................................ 361
Carpets .......................................... 368
Display ........................................... 367
Exhaust pipe .................................. 366
Exterior lights ................................ 365
Gear or selector lever .................... 367
Interior ........................................... 367
Matte finish ................................... 363
Notes ............................................. 361
Paint .............................................. 363
Plastic trim .................................... 367
Power washer ................................ 363
Rear view camera .......................... 365
Roof lining ...................................... 368
Seat belt ........................................ 368
Seat cover ..................................... 367
Sensors ......................................... 365
Side running board ........................ 365
Steering wheel ............................... 367
Trim pieces .................................... 367
Washing by hand ........................... 362
Wheels ........................................... 364
Windows ........................................ 364
Wiper blades .................................. 364
Wooden trim .................................. 367
Cargo compartment cover
Notes/how to use ......................... 334
Cargo compartment enlargement
Important safety notes .................. 332
Index5

Hiding (on-board computer) ........... 280
KEYLESS-GO .................................. 314
Lights ............................................. 292
Safety systems .............................. 281
SmartKey ....................................... 314
Tires ............................................... 309
Vehicle ........................................... 311
Distance recorder
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 327
Distance warning function
Function/notes ................................ 69
Warning lamp ................................. 327
DISTRONIC PLUS
Activating ....................................... 194
Activation conditions ..................... 194
Cruise control lever ....................... 194
Deactivating ................................... 197
Display message ............................ 306
Displays in the multifunction dis-
play ................................................ 198
Driving tips .................................... 198
Function/notes ............................. 193
Important safety notes .................. 193
Setting the specified minimum
distance ......................................... 196
Stopping ........................................ 196
Warning lamp ................................. 327
Doors
Automatic locking (on-board com-
puter) ............................................. 275
Automatic locking (switch) ............... 85
Central locking/unlocking
(SmartKey) ....................................... 78
Control panel ................................... 41
Display message ............................ 313
Emergency locking ........................... 86
Emergency unlocking ....................... 86
Important safety notes .................... 84
Opening (from inside) ...................... 85
Overview .......................................... 84
Power closing .................................. 86
Downhill speed regulation
see DSR (Downhill Speed Regulation)
Drinking and driving ......................... 182
Drive program
Automatic transmission ................. 158 Display (DIRECT SELECT lever) ...... 154
Off-Road program (vehicles with-
out Off-Road Engineering pack-
age) ............................................... 237
Off-road programs (vehicles with
Off-Road Engineering package) ...... 237
SETUP (on-board computer) .......... 277
Driver's door
see Doors
Dri ving ab
road
Mercedes-Benz Service ................. 361
Driving in mountainous terrain
Approach/departure angle ............ 190
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
ABS (Anti-lock Braking System) ....... 66
ADAPTIVE BRAKE ............................. 74
Adaptive Brake Assist ...................... 70
BAS (Brake Assist System) .............. 67
BAS PLUS with Cross-Traffic
Assist ............................................... 67
COLLISION PREVENTION ASSIST
PLUS ................................................ 69
Distance warning function ............... 69
EBD (electronic brake force distri-
bution) ............................................. 74
ESP
®(Electronic Stability Pro-
gram) ............................................... 71
Important safety information ........... 66
Overview .......................................... 66
PRE-SAFE
®Brake ............................. 74
Recuperative Brake System ............. 44
STEER CONTROL ............................. 76
Driving system
AIRMATIC package ........................ 205
Driving systems
360°camera .................................. 221
Active Blind Spot Assist ................. 230
Active Curve System ...................... 207
Active Driving Assistance pack-
age ................................................. 230
Active Lane Keeping Assist ............ 233
Active Parking Assist ..................... 213
ADS ............................................... 206
8Index

Mobile phoneFrequencies ................................... 431
Installation ..................................... 431
Menu (on-board computer) ............ 270
Transmission output (maximum) .... 431
Modifying the programming
(SmartKey) ........................................... 80
MOExtended tires .............................. 370
Mounting wheels
Lowering the vehicle ...................... 412
Mounting a new wheel ................... 411
Preparing the vehicle .....................4 09
Raising the vehicle ......................... 410
Removing a wheel .......................... 411
Securing the vehicle against roll-
ing away ........................................ 409
MP3
Operation ....................................... 269
see separate operating instructions
Multifunction display
Function/notes .............................2 65
Permanent display ......................... 274
Multifunction steering wheel
Operating the on-board computer .. 264
Overview .......................................... 36
Multimedia system
see Separate operating instructions
N
NavigationMenu (on-board computer) ............ 268
see separate operating instructions
Notes on breaking-in a new vehi-
cle ....................................................... 144
O
Occupant Classification System
(OCS)
Conditions ....................................... 52
Faults ............................................... 56
Operation ......................................... 52
System self-test ............................... 54
Occupant safety
Air bags ...........................................4 9
Automatic measures after an acci-
dent ................................................. 59 Children in the vehicle ..................... 60
Important safety notes .................... 44
Introduction to the restraint sys-
tem .................................................. 44
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 45
Pets in the vehicle ........................... 65
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 58
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 59
Restraint system warning lamp ........ 45
OCS
Conditions ....................................... 52
Faults ............................................... 56
Operation ......................................... 52
System self-test ............................... 54
Odometer ........................................... 266
Off-road driving
Approach/departure angle ............ 443
Checklist after driving off-road ...... 188
Checklist before driving off-road .... 188
Fording depth ................................ 442
General information ....................... 187
Important safety notes .................. 186
Maximum gradient climbing abil-
ity .................................................. 444
Traveling uphill ............................... 190
Off-Road program (vehicles with-
out Off-Road Engineering package)
Function/notes ............................. 237
Off-road programs (vehicles with
Off-Road Engineering package)
Function/notes ............................. 237
Off-road drive program .................. 238
Offroad Plus drive program ............ 238
Off-road programs (vehicles with
the Off-Road Engineering package)
Displays in the CO MAND d
isplay ... 241
Off-road system
4MATIC .......................................... 235
DSR ............................................... 236
LOW RANGE off-road gear ............. 239
Off-road 4ETS .................................. 72
Off-road ABS .................................... 67
14Index

Important safety notes .................. 210
Problem (malfunction) ................... 213
Range of the sensors .....................210
Trailer towing ................................. 210
Warning display ............................. 211
PASSENGER AIR BAG
Display message ............................ 290
Indicator lamps ................................ 45
Problem (malfunction) ................... 290
Pets in the vehicle ............................... 65
Plastic trim (cleaning instruc-
tions) .................................................. 367
PLUG-IN HYBRID operating
Electrical energy generated ........... 250
PLUG-IN HYBRID operation
Automatic engine start (ECO
start/stop function) ....................... 253
Automatic engine switch-off (ECO
start/stop function) ....................... 253
Charge level of the high-voltage
battery ........................................... 247
Charging the high-voltage battery .. 248
Displaying the total range and
electric range ................................. 250
Driving tips .................................... 252
DYNAMIC SELECT controller ......... 251
ECO start/stop function ................ 253
Electric motor (power display) ....... 245
Electrical energy generated
(Audio 20) ...................................... 250
Electrical energy generated
(COMAND) ..................................... 250
Energy flow display ........................ 247
Fuel consumption .......................... 250
Fuel consumption (Audio 20) ......... 250
Fuel consumption (COMAND) ........ 250
General notes ................................ 242
High-voltage battery (condition of
charge) .......................................... 247
Hybrid drive system overview ........ 244
HYBRID menu ................................ 273
Important safety notes .................. 242
Instrument cluster (power dis-
play) ............................................... 245
Instrument cluster overview .......... 245
Noiseless start ............................... 250
Operating (on-board computer) ..... 247
Operating mode ............................. 246 Overrun mode ................................ 253
Pa
rking .......................................... 254
P

ower display (electric motor) ....... 245
Problems with SRS (supplemental
restraint system) ............................ 256
Problems with the combustion
engine ............................................ 255
Problems with the hybrid drive
system ........................................... 256
Problems with the Recuperative
Brake System ................................ 255
Pulling away ................................... 251
READY display ............................... 250
Recuperative Brake System ........... 242
Resetting the values (Audio 20) ..... 250
Resetting the values (COMAND) .... 250
Route-based operating strategy ..... 253
Shifting manually ........................... 251
Starting .......................................... 250
When the vehicle is stationary ....... 252
Power locks ......................................... 86
Power washers .................................. 363
Power windows
see Side windows
Pre-entry climate control (via
SmartKey)
Problems (malfunctions) ................ 140
Pre-entry climate control at depar-
ture time
General notes ................................ 140
Pre-entry climate control at time of
departure
Setting departure time ................... 141
Pre-entry climate control via key
General notes ................................ 139
Pre-entry climate control via
SmartKey
Activating/deactivating ................. 139
PRE-SAFE
®(anticipatory occupant
protection)
Display message ............................ 287
Operation ......................................... 58
PRE-SAFE
®Brake
Activating/deactivating ................. 272
Display message ............................ 287
Function/notes ................................ 74
Important safety notes .................... 74
16Index

Warning lamp ................................. 327
PRE-SAFE®PLUS (anticipatory
occupant protection PLUS)
Display message ............................2 88
Operation ......................................... 59
Protection against theft
ATA (Anti-Theft Alarm system) ......... 77
Immobilizer ...................................... 76
Protection of the environment
General notes .................................. 25
Pulling away
General notes ................................ 148
Trailer ............................................ 149
Pulling away (automatic transmis-
sion) .................................................... 148
Q
QR code
Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 30
Qualified specialist workshop ........... 29
R
RACETIMER (on-board computer) .... 277
Radiator cover ................................... 357
Radio
Selecting a station ......................... 269
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 29
RBS (Recuperative Brake System)
Warning lamp ................................. 318
Reading lamp ..................................... 118
Rear bench seat
Folding forwards/back .................. 333
Rear compartment
Setting the air vents ......................1 42
Setting the temperature ................ 134
Rear fog lamp
Display message ............................ 293
Switching on/off ........................... 115
Rear seats
Adjusting ....................................... 104
Rear view camera
Cleaning instructions ..................... 365 Display in the multimedia system .. 218
Function/notes .............................2
17
Switching on/off ........................... 218
Rear window defroster
Problem (malfunction) ................... 138
Switching on/off ........................... 137
Rear window wiper
Replacing the wiper blade .............. 124
Switching on/off ........................... 122
Rear-view mirror
Anti-glare (manual) ........................ 110
Dipping (automatic) ....................... 111
Recuperative Brake System
Driving safety systems ..................... 44
Important safety notes .................... 44
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 440
Refueling
Fuel gauge ....................................... 34
Important safety notes .................. 162
Refueling process .......................... 163
Refueling process (PLUG-IN
HYBRID vehicles) ........................... 163
see Fuel
Remote control
Garage door opener ....................... 352
Programming (garage door
opener) .......................................... 353
Replacing bulbs
General notes ................................ 119
Important safety notes .................. 119
Overview of bulb types .................. 120
Removing/rep
lacing the cover
(front wheel arch) .......................... 120
Reporting safety defects .................... 30
Rescue card ......................................... 30
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 297
Warning lamp ................................. 325
Residual heat (climate control) ........ 138
Restraint system
Display message ............................ 288
Introduction ..................................... 44
Warning lamp ................................. 324
Warning lamp (function) ................... 45
Index17

Reversing featurePanorama sliding sunroof ................ 96
Roller sunblinds ............................... 97
Side windows ................................... 91
Sliding sunroof ................................. 96
Tailgate ............................................ 87
Reversing lamps (display mes-
sage) ................................................... 293
Roadside Assistance (breakdown) .... 27
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 97
Rear side windows ......................... 341
Roof carrier ........................................ 338
Roof lining and carpets (cleaning
guidelines) ......................................... 368
Roof load (maximum) ........................ 441
Route (navigation)
see Route guidance (navigation)
Route guidance (navigation) ............ 268
S
Safety
Children in the vehicle ..................... 60
Hybrid drive system ......................... 42
see Occupant safety
Safety notes
Hybrid vehicles ................................ 42
Safety system
see Driving safety systems
SD memory card
Selecting ........................................ 269
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 48
Adjusting the height ......................... 48
Cleaning ......................................... 368
Correct usage .................................. 47
Fastening ......................................... 48
Important safety guidelines ............. 46
Introduction ..................................... 46
Releasing ......................................... 48
Switching belt adjustment on/off
(on-board computer) ...................... 276
Warning lamp ................................. 316
Warning lamp (function) ................... 49 Seats
Adjusting (electrically) ................... 102
Adjusting the head restraint .......... 102
Cleaning the cover ......................... 367
Correct driver's seat position ........ 100
Folding the rear bench seat for-
wards/back ................................... 332
Important safety notes .................. 101
Overview ........................................ 101
Seat heating problem .................... 106
Seat ventilation problem ................ 107
Storing settings (memory func-
tion) ............................................... 113
Switching seat heating on/off ....... 104
Switching seat ventilation on/off .. 106
Section
Sliding sunroof ................................. 95
Securing hooks .................................. 334
Selector lever
Cleaning ......................................... 367
Sensors (cleaning instructions) ....... 365
Service menu (on-board com-
puter) .................................................. 273
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 438
Coolant (engine) ............................ 438
DEF special additives ..................... 436
Engine oil ....................................... 437
Fuel ................................................ 434
Important safety notes .................. 433
Refrigerant (air-conditioning sy s-
te

m) ............................................... 440
Washer fluid ................................... 439
Setting the air distribution ............... 135
Setting the airflow ............................ 135
Setting the charge current (on-
board computer) ............................... 273
Setting the departure time (on-
board computer) ............................... 274
Settings
Factory (on-board computer) ......... 276
On-board computer ....................... 273
SETUP (on-board computer) ............. 277
Side impact air bag ............................. 51
18Index

Power supply ................................. 262
Pulling away with a trailer .............. 149
Removing the ball coupling ............ 262
Trailer loads ................................... 445
Towing away
Important safety guidelines ........... 381
Installing the towing eye ................3 82
Notes for 4MATIC vehicles ............ 383
Removing the towing eye ...............3 82
Transporting the vehicle ................ 383
With both axles on the ground ....... 382
Towing eye ......................................... 369
Traffic Sign Assist
Display message ............................ 304
Function/notes .............................2 26
Important safety notes .................. 226
Instrument cluster display ............. 226
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 261
Trailer towing
Active Blind Spot Assist ................. 233
Active Lane Keeping Assist ............ 235
Blind Spot Assist ............................ 229
PARKTRONIC ................................. 210
Permissible trailer loads and
drawbar noseweights ..................... 261
Transfer case ..................................... 162
Transmission
see Automatic transmission
Transmission position display ......... 154
Transmission position display
(DIRECT SELECT lever) ......................154
Transporting the vehicle .................. 383
Traveling uphill
Brow of hill ..................................... 190
Driving downhill .............................1 90
Maximum gradient-climbing capa-
bility ............................................... 190
Trim pieces (cleaning instruc-
tions) ..................................................3 67
Trip computer (on-board com-
puter) ..................................................2 66
Trip odometer
Calling up ....................................... 266
Resetting (on-board computer) ...... 267 Trunk
see Tailgate
Turn signals
Changing bul bs (front) ................... 121
Di

splay message ............................ 292
Switching on/off ........................... 116
Two-way radio
Frequencies ................................... 431
Installation ..................................... 431
Transmission output (maximum) .... 431
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 408
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 86
From inside the vehicle (central
unlocking button) .............................8 5
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) .......277
V
Vanity mirror (in the sun visor) ........341
Vehicle
Correct use ...................................... 29
Data acquisition ............................... 30
Display message ............................ 311
Equipment ....................................... 26
Individual settings .......................... 273
Limited Warranty .............................3 0
Loading .......................................... 397
Locking (in an emergency) ............... 86
Locking (SmartKey) .......................... 78
Lowering ........................................ 412
Maintenance .................................... 27
Parking for a long period ................ 181
Pulling away ................................... 148
Raising ........................................... 410
Reporting problems ......................... 29
Securing from rolling away ............ 409
Towing away .................................. 381
Transporting .................................. 383
Unlocking (in an emergency) ........... 86
Unlocking (SmartKey) ...................... 78
22Index

Vehicle data ................................... 441
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 441
Vehicle data (off-road driving)
Approach/departure angle ............ 443
Fording depth ................................ 442
Maximum gradient climbing abil-
ity .................................................. 444
Vehicle dimensions ........................... 441
Vehicle emergency locking ................ 86
Vehicle identification number
see VIN
Vehicle identification plate .............. 432
Vehicle level
AIRMATIC ...................................... 207
Vehicle level (display message) ....... 302
Vehicle tool kit .................................. 369
Video
Operating the DVD .........................2 70
VIN ...................................................... 432
Seat ............................................... 433
Type plate ...................................... 432
W
Warning Stickers ...........................................4 2
Warning and indicator lamps
ABS ................................................ 319
Brakes ...........................................3 17
Check Engine ................................. 325
Coolant .......................................... 325
Distance warning ........................... 327
DISTRONIC PLUS ........................... 327
ESP
®.............................................. 321
ESP®OFF ....................................... 322
Fuel tank ........................................ 325
Hybrid drive system ....................... 318
Overview .......................................... 35
Parking brake ................................ 324
PASSENGER AIR BAG ......................4 5
RBS (Recuperative Brake Sys -
tem) .............................................. .318
Reserve fuel ................................... 325
Restraint system ............................ 324
Seat belt ........................................ 316
Tire pressure monitor .................... 328 Warranty
.............................................. 26
Washer fluid
Display message ............................ 314
Wheel and tire combinations
Tires ............................................... 414
Wheel bolt tightening torque ........... 412
Wheel chock ...................................... 409
Wheels
Changing a wheel .......................... 408
Checking ........................................ 388
Cleaning ......................................... 364
Emergency spare wheel ................. 426
General notes ................................ 413
Important safety notes .................. 387
Information on driving .................... 387
Interchanging/changing ................ 408
Mounting a new wheel ................... 411
Mounting a wheel .......................... 409
Overview ........................................ 387
Removing a wheel .......................... 411
Storing ...........................................4 09
Tightening torque ........................... 412
Wheel size/tire si
ze ....................... 413
Window curtain air bag
Display message ............................ 289
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 136
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 359
Important safety notes .................. 439
Windshield wipers
Problem (malfunction) ................... 125
Rear window wiper ........................ 122
Replacing the wiper blades ............ 122
Switching on/off ........................... 121
Winter driving
Slippery road surfaces ................... 186
Snow chains .................................. 390
Winter operation
General notes ................................ 389
Overview ........................................ 389
Radiator cover ............................... 357
Index23

Declarations of conformity
Vehicl ecomponent swhich receive
and/o rtransmit radi owaves
USA: "The wireles sdevices of this vehicle com-
ply wit hPar t15 of th eFCC Rules .Operation is
subjec tto th etw ofollowin gtw oconditions: 1)
These devices may no tcause harmful interfer-
ence ,and 2) These devices mus taccept any
interferenc ereceived, includin ginterferenc e
that may cause undesired operation .Changes
or modification sno texpressl yapproved by th e
party responsible fo rcompliance could void th e
user’s authorit yto operat eth eequipment. "
Canada: "The wireles sdevices of this vehicle
compl ywit hIndustry Canada license-exemp t
RSS standard(s) .Operation is subjec tto th efol-
lowing tw oconditions: (1) These devices may
no tcause interference, and (2) These devices
mus taccept any interference, includin ginter-
ference that may cause undesired operation of
th edevice. "
Diagnostics connection
The diagnostic sconnection is only intended fo r
th econnection of diagnostic equipmen tat a
qualified specialis tworkshop .
GWARNING
If you connec tequipmen tto th ediagnostic s
connection in th evehicle, it may affec tth e
operation of th evehicle systems .As aresult ,
th eoperatin gsafet yof th evehicle could be
affected. There is aris kof an accident.
Do no tconnec tany equipmen tto adiagnos-
tics connection in th evehicle.
GWARNING
Objects in th edriver's footwell can restric tth e
peda ltrave lor obstruct adepressed pedal.
The operatin gand road safet yof th evehicle is
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicle are
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormat s
securely and as specifie din order to ensur e
sufficien tclearanc efo rth epedals. Do no tuse
loose floormat sand do no tplac efloormat son
to pof on eanother.
!If th eengin eis switched of fand equipmen t
on th ediagnostic sconnection is used ,th e
starter battery may discharge.
Connectin gequipmen tto th ediagnostic scon-
nection can lead to emission smonitorin ginfor-
mation bein greset ,fo rexample. Thi smay lead
to th evehicle failin gto mee tth erequirements of
th enext emission stest durin gth emain inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .
Always hav eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .
Observ eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rth evehicle technical dat a
Rtraffic rulesand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
Introduction29
Z

affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
a Mercedes-Benz Center or contact us at one of
the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153 );go to
http://www.safercar.gov ; or write to: Admin-
istrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
RVehicle's operating state
RIncidents
RMalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
30Introduction