MERCEDES-BENZ GLE COUPE 2019 Owner's Manual

injury, particularly in the event of sudden
braking or a sudden change in direction.
Always close the cargo compartment floor
before a journey.
The accessory parts of the EASY–PACK load-
securing kit and the tire-changing tools are loca-
ted in the removable insert in the stowage well.
Opening/closing the cargo compart-
ment floor X
To open: holding the ribbing, press handle 0043
down 0044.
Handle 0043folds up.
X Use handle 0043to swing the cargo compart-
ment floor up and hold up. X
Pull rod 0087from the retainer on the underside
and turn it as far as it will go. X
Set rod 0087in the corner of cargo compart-
ment floor 0085.
X To close: remove rod 0087from the corner of
the cargo compartment floor.
X Secure rod 0087to the retainer on the under-
side of the cargo compartment floor.
X Fold the cargo compartment floor down.
X Press the cargo compartment floor down until
it engages.
Locking/unlocking the cargo compart-
ment floor 0047
Cargo compartment floor unlocked
0048 Cargo compartment floor locked
The cargo compartment floor can be locked and unlocked using the mechanical key. Roof carrier
Important safety notes G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the usual driving char- acteristics, as well as steering and braking, Stowage areas
279Stowage and features
Z

change. The vehicle tilts more severely when
cornering and may react more sluggishly to
steering input.
If you exceed the maximum roof load, the
driving characteristics, as well as the steering and braking, will be greatly impaired. There is
a risk of an accident.
Adjust your driving style and never exceed the
maximum roof load.
! Mercedes-Benz recommends that you only
use roof carriers that have been tested and
approved for Mercedes-Benz vehicles. This
helps to prevent damage to the vehicle.
Position the load on the roof carrier in such a
way that the vehicle will not sustain damage
even when it is in motion.
Depending on the vehicle equipment, ensure
that when the roof carrier is installed you can:
R raise the sliding sunroof fully
R open the panorama roof with power tilt/
sliding panel fully
R open the tailgate fully
You will find information on the maximum roof
load in the "Technical data" section
(Y page 364).
An incorrectly secured roof carrier or roof load
may become detached from the vehicle. You
must therefore ensure that you observe the roof
carrier manufacturer's installation instructions.
Attaching the roof carrier X
Open covers 0043carefully in the direction of
the arrow.
X Fold covers 0043upwards. X
Only secure the roof carrier to the anchorage
points under covers 0043.
X Observe the manufacturer's installation
instructions. Features
Cup holder
Important safety notes G
WARNING
If you transport objects in the vehicle interior and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
R Always stow objects in such a way that they
cannot be tossed about in these or similar
situations.
R Always make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
R Ensure that closable stowage spaces are
shut before beginning your journey.
R Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the loading guidelines (Y page 272).
! Only use the cup holders for containers of
the right size and which have lids. The drinks
could otherwise spill.
! Do not expose drinks bottles in the cup
holder in the center console to continuous,
strong and direct sunlight. The passenger
compartment in the area of the center con-
sole can otherwise be damaged by the con-
centrated and reflected sunlight.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder (Y page 281).
Otherwise, the KEYLESS-GO key will not be rec-
ognized. 280
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The stowage compartments in the doors provide
space for bottles with a capacity of up to
34 fl. oz. (1.0 l).
The bottles are not secured or prevented from
tipping over. Therefore, do not place any open
drink containers in the stowage compartments.
Cup holder in the front center console 0043
Cover
0044 Cup holder
X To open: slide cover 0043to its foremost posi-
tion.
X To close: pull cover 0043back as far as it will go.
You can remove the cup holder's rubber mat for
cleaning. Clean with clear, lukewarm water only.
Temperature-controlled cup holder in
the front-compartment center console 0043
Cup holder
0044 Residual heat indicator lamp
0087 Switch
The temperature-controlled cup holder can be
used to keep cold drinks cool and warm drinks
warm. X
Turn the SmartKey to position 0048in the igni-
tion lock.
X To switch on the cooling function: press
and hold button 0087until the blue indicator
lamp on the button lights up.
X To switch on the heating function: press
and hold button 0087until the red indicator
lamp on the button lights up.
X To switch off the function: press and hold
button 0087until the indicator lamp on the but-
ton goes out.
When the heating function is used, the metal
insert of the cup holder is heated. Once a certain temperature is reached, residual heat indicator
lamp 0044lights up. This means that the metal
insert of the cup holder is hot. For this reason,
you must not reach into the cup holder metal
insert.
Do not use hard or sharp objects to clean the
cup holder. Use only a soft cloth to clean it.
Cup holder in the rear seat armrest !
Do not sit on or support your body weight on
the rear seat armrest when it is folded down,
as you could otherwise damage it. X
Fold down the rear seat armrest.
Cup holder 0043is located in the rear seat arm-
rest. Sun visors
Overview G
WARNING
If the mirror cover of the vanity mirror is folded up when the vehicle is in motion, you could be Features
281Stowage and features
Z

blinded by incident light. There is a risk of an
accident.
Always keep the mirror cover folded down
while driving. 0043
Mirror light
0044 Additional sun visor
0087 Retainer
0085 Retaining clip, e.g. for a car park ticket
0083 Vanity mirror
0084 Mirror cover
Vanity mirror in the sun visor Mirror light
0043only functions if the sun visor is
clipped into retainer 0087and mirror cover 0084has
been folded up.
Glare from the side X
Fold down sun visor 0043.
X Pull sun visor 0043out of retainer 0087.
X Swing sun visor 0043to the side.
X Slide sun visor 0043horizontally as required.
X Fold down additional sun visor 0044to the wind-
shield. Ashtray
Front ashtray !
The holder under the ashtray is not heat
resistant. Before placing lit cigarettes in the
ashtray, make sure that the ashtray is prop-
erly engaged. Otherwise, the holder could be
damaged. X
To open: slide cover 0043to its foremost posi-
tion.
X Fold cover 0087of the insert upwards.
X To remove the insert: push insert0087to the
left 0085.
Insert 0087slides out slightly to the right.
X Lift insert 0087up0044 and out.
X To re-install the insert: place insert0087into
the holder and press it down on the right until
it engages.
X To close: pull cover 0043back as far as it will go.
Rear-compartment ashtray !
Close the ashtray when it is not in use and
before you fold the rear seats forward. You
can otherwise damage the ashtray. 282
FeaturesStowage and features

Vehicles without a Rear Seat Entertainment Sys-
tem have an ashtray in the center console in the rear compartment.
X To open: briefly press cover 0044at the top.
The ashtray opens.
X To remove the insert: push into recess0087
from the right.
Ashtray insert 0043slides out slightly to the
right.
X Lift insert 0043up and out.
X To re-install the insert: place insert0043into
the holder and press down on the right until it
engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unsupervised in the vehicle.
! The cigarette lighter in the center console in
the front compartment is not intended for
operating the tire inflation compressor. Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter
when road and traffic conditions permit. X
Turn the SmartKey to position 0048in the igni-
tion lock (Y page 127).
X To open: slide cover 0043to its foremost posi-
tion.
X Press in cigarette lighter 0044.
Cigarette lighter 0044will pop out automatically
when the heating element is red-hot.
X To close: pull cover 0043back as far as it will go. 12 V sockets
General notes X
Turn the SmartKey to position 0047in the igni-
tion lock (Y page 127).
With the exception of the socket in the front
center console, all sockets can be used for
accessories with a maximum current draw of
240 W (20 A). The socket in the front center
console can be used for accessories with a max-
imum current draw of 180 W(15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the engine is switched off, the battery may dis-
charge.
i An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
Socket in the front center console !
The socket is not suitable for operating the
tire inflation compressor.
X To open: slide the cover to its foremost posi-
tion.
X Lift up the cover of the socket.
X To close: pull the cover back as far as it will
go.
Socket in the rear passenger compart-
ment center console Vehicles with the Rear Seat Entertainment Sys-
tem have two sockets in the center console in
the rear passenger compartment.
X Lift up the cover of the socket. Features
283Stowage and features Z

Socket in the cargo compartment
X
Lift up the cover of socket 0043.115 V socket
Important safety notes G
DANGER
When a suitable device is connected, the
115 V power socket will be carrying a high
voltage. You could receive an electric shock if the connector cable or the 115 V power
socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury.
R Use only connector cables that are dry and
free of damage.
R When the ignition is off, make sure that the
115 V power socket is dry.
R Have the 115 V power socket checked or
replaced immediately at a qualified speci-
alized workshop if it is damaged or has been
pulled out of the trim.
R Never plug the connector cable into a 115 V
power socket that is damaged or has been pulled out of the trim. G
DANGER
You could receive an electric shock:
R If you touch inside the power socket.
R If you insert inappropriate devices or
objects into the power socket.
There is a risk of fatal injury. Do not touch the inside of the power socket.
Only connect appropriate devices to the
power socket.
! Note that work and repairs on the 115 V
power socket should only be carried out by
qualified specialist personnel.
General notes The 115 V power socket provides an alternating
voltage of 115 Vso that small electronic devices
can be connected. These devices, such as
games consoles, chargers and laptops, must not
consume more than a maximum of 150 watts
altogether.
Requirements for operation of these devices:
R the electronic device that you connect has a
suitable connector and conforms to stand-
ards specific to the country you are in.
R the plug of the electronic device is plugged
correctly into 115 V power socket.
R the maximum wattage of the device to be
connected must not exceed 150 watts.
R the on-board power supply is within a permis-
sible voltage range.
R the 12 V sockets in the rear compartment and
the cargo compartment are operational.
Using the 115 V power socket X
To switch on: switch the ignition on.
X Open flap 0087.
X Insert the plug of the electronic device into
115 V power socket 0043.
Indicator lamp 0044lights up.
X To switch off: disconnect the plug from
115 V power socket 0043.
Ensure that you do not pull on the cord. 284
FeaturesStowage and features

Problems with the 115 V power socket
Problem
Possible causes/consequences and
0050
0050Solutions The warning lamp on the
115 V power socket is
not lit. The on-board voltage is too low because the battery is too weak.
X Start the engine.
or X Charge the battery (Y page 317).
If the indicator lamp still does not light up: X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power.
X Connect a suitable electronic device. mbrace
General notes The mbrace system is only available in the USA.
A license agreement must be in place in order to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the 00D9Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation, con- tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800 FOR-MERCEDES (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com. The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available
Determining the location of the vehicle on a map
is only possible if:
R GPS reception is available
R the vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system To adjust the volume during a call, proceed as
follows:
X Press the 0081or0082 button on the multi-
function steering wheel.
or X Use the multimedia system volume control. Features
285Stowage and features Z

The system offers various services, e.g.:
R Automatic and manual emergency call
R Roadside Assistance call
R Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
R The indicator lamp in the SOS button does not
come on during the system self-test.
R The indicator lamp in the 0052Roadside
Assistance call button does not light up dur-
ing self-diagnosis of the system.
R The indicator lamp in the 00D9Info call button
does not light up during the system self-diag-
nosis.
R The indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
- SOS button
- 0052 Roadside Assistance call button
- 00D9 Info call button
R The Inoperative
Inoperative or theService Not Service Not
Activated
Activated message appears in the multi-
function display after the system self-diagno- sis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author- ized Mercedes-Benz Center or call the following
telephone assistance services:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007. Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
R you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly whendark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Y page 285).
The emergency call is triggered automatically if
an air bag is deployed or an Emergency Ten-
sioning Device is triggered. You cannot end an
automatically triggered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call Call
Connected
Connected message appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
R Current location of the vehicle (as determined
by the GPS system)
R Vehicle identification number
R Information on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab- 286
FeaturesStowage and features

lished between the Customer Assistance Center
and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
R If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
R If the relevant mobile phone network is not
available, no emergency call can be initiated.
The indicator lamp in the SOS button flashes
continuously.
No voice connection can be established to the
Mercedes-Benz Customer Assistance Center.
The Call Call Failed
Failed message appears on the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call X
To initiate an emergency call manually:
press cover 0043briefly to open.
X Press and hold the SOS button for at least one
second 0044.
The indicator lamp in SOS button 0044flashes
until the emergency call is concluded.
X Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
X After the emergency call, close cover 0043.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button 0044, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by other means. Breakdown assistance call button
X
To call: press Roadside Assistance but-
ton 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button 0043flashes while the call is active. The
Connecting Call Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call Call
Connected Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y page 290).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair work and/or towing. Features
287Stowage and features Z

You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
R the 0052 indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed Call Failed message appears in the mul-
tifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
Info call button X
To call: press Info call button 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button 0043
flashes while the connection is being made.
The Connecting Call
Connecting Call message appears in
the multifunction display. The audio output is muted.
If a connection can be established, the Call Call
Connected
Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv- ices from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at
http://www.mbusa.com.
The system was unable to initiate an Info call if:
R the indicator lamp in the 00D9Info call button
is flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center has been estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
Call Failed message appears in the mul-
tifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
Call priority When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
R the 0076 button on the multifunction steering
wheel
R the corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted. 288
FeaturesStowage and features