emergency towing MERCEDES-BENZ GLE SUV 2017 W166 Owner's Manual

Care .....................................................319
Breakdown assistance .....................326
Where will I find...? .............................. 326
Flat tire ................................................ 326
Battery (vehicle) .................................. 331
Jump-starting ....................................... 333
Towing and tow-starting ......................3 36
Fuses ................................................... 339
Wheels and tires ............................... 341
Important safety notes ........................ 341
Operation ............................................ 341
Winter operation .................................. 343
Tire pressure ....................................... 344
Loading the vehicle .............................. 351
All about wheels and tires ................... 354
Changing a wheel ................................ 361
Wheel and tire combinations ...............3 66
Emergency spare wheel ....................... 366
Technical data ................................... 371
Information regarding technical data ... 371
Vehicle electronics .............................. 371
Identification plates .............................3 72
Service products and filling capaci-
ties ...................................................... 373
Vehicle data ......................................... 380
Vehicle data for off-road driving .......... 382
Trailer tow hitch ................................... 384
Contents3

Rear ...............................................130
Setting ...........................................1 29
Setting the center air vents ........... 129
Setting the side air vents ...............1 29
Air-conditioning system
see Climate control
AIRMATIC package
ADS (Adaptive Damping System) ... 180
Function/notes .............................1 80
Alarm
ATA (Anti-Theft Alarm system) ......... 72
Switching off (ATA) .......................... 72
Switching the function on/off
(ATA) ................................................ 72
Alarm system
see ATA (Anti-Theft Alarm system)
AMG
Adaptive sport suspension sys-
tem ................................................ 184
AMG menu (on-board computer) ..... 235
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle .............. 165
Ashtray ............................................... 300
Assistance display (on-board com-
puter) ..................................................2 31
Assistance menu (on-board com-
puter) ..................................................2 30
ASSYST PLUS
Displaying a service message ........3 18
Hiding a service message .............. 318
Resetting the service interval dis-
play ................................................ 318
Service message ............................ 318
Special service requirements ......... 318
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 72
Function ...........................................7 2
Switching off the alarm .................... 72
ATTENTION ASSIST
Activating/deactivating ................. 231
Display message ............................ 255
Function/notes ............................. 199
Audio 20
Switching on/off ........................... 282 Audio menu (on-board computer)
.... 228
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified speci
alist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 250
see Lights
Automatic car wash (care) ............... 319
Automatic engine start (ECO start/
stop function) .................................... 137
Automatic engine switch-off (ECO
start/stop function) .......................... 136
Automatic headlamp mode .............. 107
Automatic transmission
Accelerator pedal position ............. 143
Changing gear ............................... 143
DIRECT SELECT lever ..................... 140
Display message ............................ 264
Drive program ................................ 143
Drive program display .................... 142
Driving tips .................................... 143
DYNAMIC SELECT controller ......... 139
Emergency running mode .............. 147
Engaging drive position .................. 142
Engaging neutral ............................ 141
Engaging park position automati-
cally ............................................... 141
Engaging reverse gear ................... 141
Engaging the park position ............ 140
Kickdown ....................................... 143
Manual shifting .............................. 144
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 235
Overview ........................................ 140
Problem (malfunction) ................... 147
Pulling away ................................... 135
Starting the engine ........................ 134
Steering wheel paddle shifters ...... 144
Trailer towing ................................. 143
Transmission position display ........ 142
Transmission positions .................. 142
Automatic transmission emer-
gency mode ....................................... 147
Index5

Blind Spot Assist ............................ 201
Cruise control ................................ 166
Display message ............................ 255
Driving Assistance Plus package ... 204
HOLD function ............................... 179
Lane Keeping Assist ...................... 203
Level control (vehicle with the Off-
Road Engineering package) ........... 176
Rear view camera .......................... 191
Traffic Sign Assist .......................... 200
Driving tips
Automatic transmission ................. 143
Brakes ........................................... 158
Break-in period .............................. 131
Distance Pilot DISTRONIC ............. 174
Downhill gradient ........................... 158
Drinking and driving ....................... 157
Driving in winter ............................. 161
Driving on flooded roads ................ 160
Driving on sand .............................. 164
Driving on wet roads ...................... 160
Driving over obstacles ................... 164
Exhaust check ............................... 157
Fuel ................................................ 156
General .......................................... 156
Hydroplaning ................................. 160
Icy road surfaces ........................... 161
Limited braking efficiency on sal-
ted roads ....................................... 159
Off-road driving .............................. 162
Off-road fording ............................. 161
Snow chains .................................. 343
The first 1000 miles (1500 km) ..... 131
Tire ruts ......................................... 164
Towing a trailer .............................. 216
Traveling uphill ............................... 165
Wet road surface ........................... 159
DSR (Downhill Speed Regulation)
Display message ............................ 257
Function/notes ............................. 210
DVD video
Operating (on-board computer) ..... 229
see also Digital Operator's Man-
ual .................................................. 281
DYNAMIC SELECT controller
Automatic transmission ................. 139E
EASY-ENTRY featureActivating/deactivating ................. 234
Function/notes ............................. 101
EASY-EXIT feature
Crash-responsive ........................... 102
Function/notes ............................. 101
Switching on/off ........................... 234
EASY-PACK cargo compartment
management system ........................ 295
EBD (electronic brake force distri-
bution)
Display message ............................ 241
Function/notes ................................ 69
ECO display
Function/notes ............................. 157
On-board computer ....................... 226
ECO start/stop function
Automatic engine start .................. 137
Automatic engine switch-off .......... 136
Deactivating/activating ................. 137
General information ....................... 136
Important safety notes .................. 136
Introduction ................................... 136
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 56
Emergency release
Driver's door .................................... 81
Vehicle ............................................. 81
Emergency spare wheel
General notes ................................ 367
Important safety notes .................. 366
Removing ....................................... 367
Storage location ............................ 367
Stowing .......................................... 367
Emergency Tensioning Devices
Activation ......................................... 53
Emergency unlocking
Tailgate ............................................ 85
Emissions control
Service and warranty information .... 26
Engine
Check Engine warning lamp ........... 277
Display message ............................ 251
10Index

Sensor range ................................. 185
Towing a trailer .............................. 184
Warning display ............................. 186
Parking brake
Applying automatically ................... 155
Applying or releasing manually ...... 155
Display message ............................ 241
Electric parking brake .................... 154
Emergency braking ........................ 156
General notes ................................ 154
Releasing automatically ................. 155
Warning lamp ................................. 276
Parking lamps
Switching on/off ........................... 108
Parking Pilot
Display Message ............................ 259
Exiting a parking space .................. 190
Function/notes ............................. 187
Important safety notes .................. 187
Parking .......................................... 189
PASSENGER AIR BAG
Display message ............................ 248
Indicator lamps ................................ 42
Problem (malfunction) ................... 248
Pets in the vehicle ............................... 62
Phone book
see also Digital Operator's Man-
ual .................................................. 281
Plastic trim (cleaning instruc-
tions) .................................................. 324
Power locks ......................................... 81
Power washers .................................. 320
Power windows
see Side windows
PRE-SAFE
®(anticipatory occupant
protection)
Display message ............................ 245
Operation ......................................... 55
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS)
Display message ............................ 245
Operation ......................................... 56
Protection against theft
ATA (Anti-Theft Alarm system) ......... 72
Immobilizer ...................................... 72
Protection of the environment
General notes .................................. 25 Pulling away
Automatic transmission ................. 135
General notes ................................ 135
Hill start assist ............................... 136
Trailer ............................................ 135
Q
QR codeMercedes-Benz Guide App ................. 1
Rescue card ..................................... 30
Qualified specialist workshop ........... 29
R
RACETIMER (on-board computer) .... 236
Radiator cover ................................... 315
Radio
Selecting a station ......................... 228
see separate operating instructions
Radio mode
see also Digital Operator's Man-
ual .................................................. 281
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 28
Reading lamp ..................................... 111
Rear bench seat
Folding forwards/back .................. 292
Rear compartment
Setting the air vents ...................... 130
Setting the temperature ................ 125
Rear fog lamp
Display message ............................ 250
Switching on/off ........................... 108
Rear Seat Entertainment System
AUX jacks ...................................... 287
AUX jacks CD/DVD drive .............. 287
Rear seats
Adjusting ......................................... 98
Rear view camera
Cleaning instructions ..................... 323
Display in the multimedia system .. 192
Function/notes ............................. 191
Switching on/off ........................... 192
Rear window defroster
Problem (malfunction) ................... 128
Switching on/off ........................... 127
Index17

Information on driving .................... 341
Kilopascal (kPa) (definition) ........... 360
Labeling (overview) ........................ 356
Load bearing index (definition) ...... 361
Load index .....................................358
Load index (definition) ................... 360
M+S tires ....................................... 343
Maximum load on a tire (defini-
tion) ............................................... 360
Maximum loaded vehicle weight
(definition) ..................................... 360
Maximum permissible tire pres-
sure (definition) .............................3 60
Maximum tire load ......................... 358
Maximum tire load (definition) ....... 360
MOExtended tires .......................... 343
Optional equipment weight (defi-
nition) ............................................ 361
PSI (pounds per square inch) (def-
inition) ...........................................3 60
Replacing ....................................... 361
Service life ..................................... 342
Sidewall (definition) ....................... 361
Snow chains .................................. 343
Speed rating (definition) ................ 360
Storing ...........................................3 62
Structure and characteristics
(definition) ..................................... 359
Summer tires in winter .................. 343
Temperature .................................. 355
TIN (Tire Identification Number)
(definition) ..................................... 361
Tire bead (definition) ......................3 60
Tire pressure (definition) ................ 360
Tire pressures (recommended) ...... 359
Tire size (data) ............................... 366
Tire size designation, load-bearing
capacity, speed rating .................... 356
Tire tread ....................................... 342
Tire tread (definition) ..................... 360
Total load limit (definition) ............. 361
Traction ......................................... 355
Traction (definition) ....................... 361
Tread wea r ..................................... 355
T

WR (permissible trailer drawbar
noseweight) (definition) ................. 361
Uniform Tire Quality Grading
Standards ...................................... 354 Uniform Tire Quality Grading
Standards (definition) .................... 359
Wear indicator (definition) ............. 361
Wheel and tire combination ........... 366
Wheel rim (definition) .................... 359
see Flat tire
Top Tether ............................................ 59
Tow-starting
Emergency engine starting ............ 338
Important safety notes .................. 336
Towing a trailer
Axle load, permissible .................... 384
Cleaning the trailer tow hitch ......... 324
Coupling up a trailer ...................... 219
Decoupling a trailer ....................... 220
Driving tips .................................... 216
ESP
®(Electronic Stability Pro-
gram) ............................................... 68
Important safety notes .................. 215
Installing the ball coupling ............. 217
Lights display message .................. 250
Mounting dimensions .................... 384
Parking Assist PARKTRONIC .......... 184
Power supply ................................. 221
Pulling away with a trailer .............. 135
Removing the ball coupling ............ 221
Trailer loads ................................... 384
Towing away
Important safety guidelines ........... 336
Installing the towing eye ................ 337
Notes for 4MATIC vehicles ............ 338
Removing the towing eye ............... 337
Transporting the vehicle ................ 338
With both axles on the ground ....... 337
Towing eye ......................................... 326
Traffic reports
see also Digital Operator's Man-
ual .................................................. 281
Traffic Sign Assist
Display message ............................ 258
Function/notes ............................. 200
Important safety notes .................. 200
Instrument cluster display ............. 200
Trail er c
oupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 221
22Index

Trailer towingActive Blind Spot Assist ................. 207
Active Lane Keeping Assist ............ 209
Blind Spot Assist ............................ 203
Permissible trailer loads and
drawbar noseweights ..................... 221
Transfer case ..................................... 147
Transmission
see Automatic transmission
Transmission position display ......... 142
Transporting the vehicle .................. 338
Traveling uphill
Brow of hill ..................................... 165
Driving downhill ............................. 166
Maximum gradient-climbing capa-
bility ...............................................1 65
Trim pieces (cleaning instruc-
tions) ..................................................3 25
Trip computer (on-board com-
puter) ..................................................2 26
Trip odometer
Calling up ....................................... 226
Resetting (on-board computer) ...... 227
Trunk
see Tailgate
Turn signals
Display message ............................ 250
Replacing bulbs (front) ................... 114
Switching on/off ........................... 108
Two-way radio
Frequencies ................................... 371
Installation ..................................... 371
Transmission output (maximum) .... 371
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 361
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 81
From inside the vehicle (central
unlocking button) .............................8 0
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) .......235 USB devices
Connecting to the Media Inter-
face ............................................... 286
V
Vanity mirror (in the sun visor) ........299
Vehicle
Correct use ...................................... 29
Data acquisition ............................... 30
Display message ............................ 264
Equipment ....................................... 26
Individual settings .......................... 232
Limited Warranty .............................3 0
Loading .......................................... 351
Locking (in an emergency) ............... 81
Locking (SmartKey) .......................... 74
Lowering ........................................ 365
Maintenance .................................... 27
Operating safety .............................. 28
Parking .......................................... 153
Parking for a long period ................ 156
Pulling away ................................... 135
Raising ........................................... 363
Reporting problems ......................... 29
Securing from rolling away ............ 362
Towing away .................................. 336
Transporting .................................. 338
Unlocking (in an emergency) ........... 81
Unlocking (SmartKey) ...................... 74
Vehicle data ................................... 380
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 380
Vehicle data (off-road driving)
Approach/departure angle ............ 383
Fording depth ................................ 382
Maximum gradient climbing abil-
ity .................................................. 383
Vehicle dimensions ........................... 380
Vehicle emergency locking ................ 81
Vehicle identification number
see VIN
Vehicle identification plate .............. 372
Vehicle level
AIRMATIC ...................................... 182
Vehicle level (display message) ....... 255
Vehicle tool kit .................................. 326
Index23

lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Roadside Assistance button
XTo call Roadside Assistance: press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 308).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
Features305
Stowage and features
Z

Where will I find...?
Vehicle tool kit
General notes
The vehicle tool kit can be found in the stowage
well under the cargo compartment floor.
Apart from certain country-specific variations,
the vehicles are not equipped with a tire-change
tool kit. Some tools for changing a wheel are
specific to the vehicle. For more information on
which tools are required to perform a wheel
change on your vehicle, consult a qualified spe-
cialist workshop.
Necessary tire-changing tools can include, for
example:
RJack
RWheel chock
RLug wrench
RRatchet wrench
RAlignment bolt
Vehicles with a TIREFIT kit
:Jack
;Folding wheel chock
=Towing eye
?Alignment bolt
ATire inflation compressor
BLug wrench
CRatchet wrench
DTire sealant filler bottle
XOpen the tailgate.
XLift the cargo compartment floor upwards
(Ypage 296).
XUse the TIREFIT kit (Ypage 328).
Vehicles with a "Minispare" emergency
spare wheel
:Folding wheel chock
;Lug wrench
=Alignment bolt
?Towing eye
AJack
BRatchet wrench
XOpen the tailgate.
XLift the cargo compartment floor upwards
(Ypage 296).
XRemove the "Minispare" emergency spare
wheel (Ypage 367).
Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
RMOExtended tires (tires with run-flat proper-
ties)
Vehicle preparation is not necessary on vehi-
cles with MOExtended tires
Ra TIREFIT kit (Ypage 326)
Ran emergency spare wheel (only for certain
countries)
Information on changing and mounting wheels
(
Ypage 361).
XStop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away
(Ypage 153).
XIf possible, bring the front wheels into the
straight-ahead position.
326Flat tire
Breakdown assistance

In order to ensure that the automatic transmis-
sion stays in positionNwhen towing the vehicle,
you must observe the following points:
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the ignition
lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N.
XLeave the SmartKey in position 2in the igni-
tion lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(Ypage 109).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again.
Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission
!When the vehicle is loaded for transport, the
front and rear axles must be stationary and on the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses.
XTurn the SmartKey to position 2in the ignition
lock.
XShift the automatic transmission to position
N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the automatic transmission to posi-
tion P.
XTurn the SmartKey to position 0in the ignition
lock and remove it.
XSecure the vehicle.
Information on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P. To shift
the automatic transmission to position N, you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
(
Ypage 333).
Have the vehicle transported on a transporter or
trailer.
Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
338Towing and tow-starting
Breakdown assistance

Rdo not switch ESP®off.
Rhave a spare wheel or emergency spare
wheel of a different size replaced at the
nearest qualified specialist workshop.
Observe that the wheel and tire dimensions
as well as the tire type must be correct.
!Mercedes-AMG vehicles with
"Minispare" emergency spare wheel: only
use the "Minispare" emergency spare wheel
on the rear axle. If you mount the
"Minispare" emergency spare wheel on the
front axle, this could result in damage to the
brake system.
If a tire on the front axle is defective, an intact
wheel from the rear axle must first be
replaced with the "Minispare" emergency
spare wheel. The damaged wheel on the front
axle can then be replaced by the undamaged
wheel from the rear axle.
Make sure to note the placard on the
"Minispare" emergency spare wheel.
When using an emergency spare wheel or spare
wheel of a different size, you must not exceed
the maximum speed of 50 mph (80 km/ h).
Snow chains must not be mounted on emer-
gency spare wheels.
General notes
You can ask for information regarding permitted emergency spare wheels at an authorized
Mercedes-Benz Center.
Mounting the emergency spare wheel is descri-
bed under "Mounting a wheel" (
Ypage 362).
You should regularly check the pressure of the
emergency spare wheel, particularly prior to
long trips, and correct the pressure as neces-
sary (
Ypage 344). The value on the wheel is
valid.
An emergency spare wheel may also be moun-
ted against the direction of rotation. Observe
the time restriction on use as well as the speed limitation specified on the emergency spare
wheel.
Replace the tires after six years at the latest,
regardless of wear. This also applies to the
emergency spare wheel.
When you are driving with the collapsible spare
wheel mounted, the tire pressure loss warning
system or the tire pressure monitor cannot func- tion reliably. Only restart the tire pressure loss
warning system or tire pressure monitor when
the defective wheel has been replaced with a
new wheel.
Vehicles with tire pressure monitor:
after
mounting an emergency spare wheel, the sys-
tem may still display the tire pressure of the
removed wheel for a few minutes. The value dis-
played for the mounted emergency spare wheel
is not the same as the current tire pressure of
the e
mergency spare wheel.
Removing/stowing the emergency
spare wheel
Vehicles with a "Minispare" emergency
spare wheel under the cargo compart-
ment floor
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(
Ypage 362).
The "Minispare" emergency spare wheel can be
found in the stowage well under the cargo com-
partment floor.
Removing the emergency spare wheel
XLift the cargo compartment floor upwards
(Ypage 296).
XVehicle without a lockable cargo compart-
ment floor: turn emergency spare wheel
retainer ;counter-clockwise and remove it.
XRemove "Minispare" emergency spare
wheel :.
Emergency spare wheel367
Wheels and tires
Z