ESP MERCEDES-BENZ GLE SUV 2019 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2019, Model line: GLE SUV, Model: MERCEDES-BENZ GLE SUV 2019Pages: 398, PDF Size: 12.25 MB
Page 2 of 398
![MERCEDES-BENZ GLE SUV 2019 Owners Manual Publication details
Internet
Further information about Mercedes-Benz vehi-
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca MERCEDES-BENZ GLE SUV 2019 Owners Manual Publication details
Internet
Further information about Mercedes-Benz vehi-
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca](/img/4/34802/w960_34802-1.png)
Publication details
Internet
Further information about Mercedes-Benz vehi-
cles and about Daimler AG can be found on the
following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only) Editorial office
You are welcome to forward any queries or sug- gestions you may have regarding this Operator's
Manual to the technical documentation team at the following address:
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350 © Daimler AG: not to be reprinted, translated or
otherwise reproduced, in whole or in part, with- out written permission from Daimler AG. Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
Registered trademarks:
R Bluetooth ®
is a registered trademark of Blue-
tooth SIG Inc.
R DTS™ is a registered trademark of DTS, Inc.
R Dolby ®
and MLP™ are registered trademarks
of DOLBY Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are reg-
istered trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of John-
son Controls.
R iPod ®
and iTunes ®
are registered trademarks
of Apple Inc.
R Logic7 ®
is a registered trademark of Harman
International Industries.
R Microsoft ®
and Windows media ®
are regis-
tered trademarks of Microsoft Corporation.
R SIRIUS ®
is a registered trademark of Sirius
XM Radio Inc.
R HD Radio™ is a registered trademark of iBiq-
uity Digital Corporation.
R Gracenote ®
is a registered trademark of
Gracenote, Inc.
R ZAGAT Survey ®
and related brands are regis-
tered trademarks of Zagat Survey, LLC.
In this Operator's Manual you will find the fol-
lowing symbols: G
WARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others. H
Environmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
! Notes on material damage alert you to dan-
gers that could lead to damage to your vehi-
cle.
i Practical tips or further information that
could be helpful to you.
X This symbol indicates an instruction
that must be followed.
X Several of these symbols in succession
indicate an instruction with several
steps. (Y
page)
This symbol tells you where you can find
more information about a topic.
YY This symbol indicates a warning or an
instruction that is continued on the next
page.
Dis‐ Dis‐
play play This text indicates a message on the
multifunction display/multimedia dis-
play.
As at 25.09.2017
Page 10 of 398
![MERCEDES-BENZ GLE SUV 2019 Owners Manual Ionization ....................................... 131
Maximum cooling .......................... 130
Notes on using the automatic cli-
mate control .................................. 127
Overview of MERCEDES-BENZ GLE SUV 2019 Owners Manual Ionization ....................................... 131
Maximum cooling .......................... 130
Notes on using the automatic cli-
mate control .................................. 127
Overview of](/img/4/34802/w960_34802-9.png)
Ionization ....................................... 131
Maximum cooling .......................... 130
Notes on using the automatic cli-
mate control .................................. 127
Overview of systems ...................... 122
Problem with the rear window
defroster ........................................ 131
Problems with cooling with air
dehumidification ............................ 128
Rear control panel .........................1 25
Refrigerant ..................................... 389
Refrigerant filling capacity ............. 390
Setting the air distribution ............. 129
Setting the air vents ..................... .132
Setting the airflow ......................... 129
Setting the climate mode (AIR
FLOW) ............................................ 128
Setting the temperature ................ 128
Switching air-recirculation mode
on/off ............................................ 131
Switching on/off ........................... 127
Switching residual heat on/off ...... 131
Switching the rear window
defroster on/off ............................ 130
Switching the ZONE function
on/off ............................................ 129
Coat hooks ......................................... 302
Cockpit
Overview .......................................... 36
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 379
see Emergency spare wheel
COMAND
Driving dynamics displa y............... 219
COMAND display
Cleaning ......................................... 332
Combination switch .......................... 111
Connecting a USB device
see also Digital Operator's Man-
ual .................................................. 287
Consumption statistics (on-board
computer) .......................................... 232
Controller ........................................... 288
Convenience closing feature .............. 90
Convenience opening feature ............ 89Coolant (engine)
Checking the level ......................... 324
Display message ............................ 257
Filling capacity ............................... 389
Important safety notes .................. 388
Temperature (on-board computer, Mercedes-AMG vehicles) ............... 241
Temperature gaug e........................ 230
Warning lamp ................................. 283
Cooling
see Climate control
Copyright ............................................. 35
Cornering light function
Display message ............................ 256
Crash-responsive emergency light-
ing ....................................................... 115
Crosswind Assist ................................. 72
Crosswind driving assistance ............ 72
Cruise control
Activating ....................................... 170
Activation conditions ..................... 170
Cruise control lever ....................... 170
Deactivating ................................... 171
Display message ............................ 267
Driving system ............................... 169
Function/note s............................. 169
Important safety notes .................. 169
Storing and maintaining current
speed ............................................. 170
Cup holder
Center console .............................. 305
Important safety notes .................. 304
Rear compartment ......................... 305
Temperature controlled ................. 305
Customer Assistance Center
(CAC) ..................................................... 31
Customer Relations Department ....... 31 D
Dashboard see Instrument cluster
Data
see Technical data
Data carrier
Selecting ........................................ 235
Daytime running lamps
Display message ............................ 256 8
Index
Page 12 of 398
![MERCEDES-BENZ GLE SUV 2019 Owners Manual ESP
®
(Electronic Stability Pro-
gram) ............................................... 70
Important safety information ........... 66
Overview .......................................... 66
STEER CONT MERCEDES-BENZ GLE SUV 2019 Owners Manual ESP
®
(Electronic Stability Pro-
gram) ............................................... 70
Important safety information ........... 66
Overview .......................................... 66
STEER CONT](/img/4/34802/w960_34802-11.png)
ESP
®
(Electronic Stability Pro-
gram) ............................................... 70
Important safety information ........... 66
Overview .......................................... 66
STEER CONTROL ............................. 75
Driving system
Active Distance Assist
DISTRONIC .................................... 171
Active Distance Assist
DISTRONIC with Active Steering
Assist ............................................. 177
AIRMATIC package ........................ 183
Parking assist PARKTRONIC .......... 188
Driving systems
360°camera .................................. 199
Active Blind Spot Assist ................. 209
Active Curve Syste m...................... 185
Active Lane Keeping Assist ............ 211
Active Parking Assist ..................... 191
ADS ............................................... 184
AMG adaptive sport suspension
system ........................................... 187
ATTENTION ASSIST ........................ 203
Blind Spot Assist ............................ 206
Cruise control ................................ 169
Display message ............................ 261
Driving Assistance Plus package ... 209
HOLD function ............................... 182
Lane Keeping Assist ...................... 207
Level control (vehicle with the Off- Road Engineering package) ........... 179
Rear view camera .......................... 195
Traffic Sign Assist .......................... 205
Driving tips
Active Distance Assist
DISTRONIC .................................... 177
Automatic transmission ................. 146
Brakes ........................................... 161
Break-in period .............................. 134
Downhill gradient ........................... 161
Drinking and driving ....................... 160
Driving in winter ............................. 164
Driving on flooded roads ................ 163
Driving on sand .............................. 167
Driving on wet roads ...................... 163
Driving over obstacles ................... 168
Exhaust check ............................... 160
Fuel ................................................ 159 General .......................................... 159
Hydroplaning ................................. 163
Icy road surfaces ........................... 164
Limited braking efficiency on sal-
ted roads ....................................... 162
Off-road driving .............................. 165
Off-road fording ............................. 164
Snow chains .................................. 353
The first 1000 miles (1500 km) ..... 134
Tire ruts ......................................... 167
Towing a traile r.............................. 221
Traveling uphill ............................... 168
Wet road surface ........................... 162
DSR (Downhill Speed Regulation)
Display message ............................ 263
Function/note s............................. 214
DVD video
Operating (on-board computer) ..... 235
see also Digital Operator's Man-
ual.................................................. 287
DYNAMIC SELECT controller
Automatic transmission ................. 142 E
EASY-ENTRY feature Activating/deactivating ................. 240
Function/note s............................. 104
EASY-EXIT feature
Crash-responsive ........................... 105
Function/note s............................. 104
Switching on/of f........................... 240
EASY-PACK cargo compartment
management system ........................ 302
EBD (electronic brake force distri-
bution)
Display message ............................ 247
Function/note s................................ 72
ECO display
Function/note s............................. 160
On-board compute r....................... 233
ECO start/stop function
Automatic engine start .................. 140
Automatic engine switch-off .......... 139
Deactivating/activating ................. 140
General information ....................... 139
Important safety notes .................. 139
Introduction ................................... 139 10
Index
Page 13 of 398
![MERCEDES-BENZ GLE SUV 2019 Owners Manual Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................ .59
Emergency release
Driver MERCEDES-BENZ GLE SUV 2019 Owners Manual Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................ .59
Emergency release
Driver](/img/4/34802/w960_34802-12.png)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................ .59
Emergency release
Driver's door .................................... 84
Vehicle ............................................ .84
Emergency spare wheel
General notes ................................ 377
Important safety notes .................. 376
Removing ...................................... .377
Storage location ............................ 377
Stowing .......................................... 377
Emergency Tensioning Devices
Activation ......................................... 56
Emergency unlocking
Tailgate ............................................ 88
Emissions control
Service and warranty information .... 28
Engine
Check Engine warning lamp ........... 283
Display message ............................ 257
ECO start/stop function ................ 139
Engine number ............................... 383
Irregular running ............................ 141
Jump-starting ................................. 343
Starting (important safety notes) ... 136
Starting problems .......................... 141
Starting the engine with the
SmartKey ....................................... 137
Starting via smartphone ................ 137
Starting with KEYLESS-GO ............. 137
Switching off .................................. 157
Tow-starting (vehicle) ..................... 349
Engine electronics
Problem (malfunction) ................... 141
Engine jump starting
see Jump starting (engine)
Engine oil
Adding .......................................... .323
Additives ........................................ 388
Checking the oil level ..................... 322
Checking the oil level using the
dipstick .......................................... 323
Display message ............................ 259
Filling capacity ............................... 387
Notes about oil grades ................... 387 Notes on oil level/consumption .... 322
Temperature (on-board computer,
Mercedes-AMG vehicles) .............. .241
Engine switch-off
see ECO start/stop function
Entering an address
see also Digital Operator's Man-
ual ................................................. .287
ESP ®
(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 242
Characteristics ................................. 70
Deactivating/activating ................... 71
Display message ............................ 245
Function/notes ................................ 70
General notes .................................. 70
Important safety information ........... 70
Warning lamp ................................. 279
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 70
Exhaust check ................................... 160
Exhaust pipe (cleaning instruc-
tions) ................................................. .331
Exterior lighting
see Lights
Exterior mirrors
Adjusting ....................................... 105
Dipping (automatic) ....................... 107
Folding in when locking (on-board computer) ...................................... 241
Folding in/out (automatically) ....... 106
Folding in/out (electrically) ........... 106
Out of position (troubleshooting) ... 107
Setting ........................................... 106
Storing settings (memory func-
tion) ............................................... 108
Storing the parking position .......... 107
Eyeglasses compartment ................. 297 F
Favorites Overview ........................................ 289
Filler cap
see Refueling
Flat tire
MOExtended tire s.......................... 336
Preparing the vehicle ..................... 335 Index
11
Page 18 of 398
![MERCEDES-BENZ GLE SUV 2019 Owners Manual Pets in the vehicle ........................... 65
PRE-SAFE ®
(anticipatory occu-
pant protection) ...............................58
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) ......... MERCEDES-BENZ GLE SUV 2019 Owners Manual Pets in the vehicle ........................... 65
PRE-SAFE ®
(anticipatory occu-
pant protection) ...............................58
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) .........](/img/4/34802/w960_34802-17.png)
Pets in the vehicle ........................... 65
PRE-SAFE ®
(anticipatory occu-
pant protection) ...............................58
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) .............. 59
Restraint system warning lamp ........ 45
Seat belt .......................................... 45
OCS
Conditions ....................................... 52
Faults ............................................... 55
Operation ......................................... 52
System self-test ...............................54
Odometer ...........................................2 32
Off-road driving
Approach/departure angle ............ 393
Checklist after driving off-roa d...... 167
Checklist before driving off-road .... 166
Fording depth ................................ 392
General information ....................... 165
Important safety notes .................. 165
Maximum gradient climbing abil-
ity .................................................. 393
Traveling uphill ............................... 168
Off-road lights .................................... 113
Off-Road program (vehicles with-
out Off-Road Engineering package)
Function/note s............................. 215
Off-road programs (vehicles with
Off-Road Engineering package)
Function/note s............................. 216
Off-road drive program .................. 216
Offroad Plus drive progra m............ 217
Off-road programs (vehicles with
the Off-Road Engineering package)
Displays in the COMAND display ... 219
Off-road system
4MATIC .......................................... 214
DSR ............................................... 214
LOW RANGE off-road gear ............. 217
Off-road 4ETS .................................. 70
Off-road ABS .................................... 67
Off-road ESP ®
.................................. 72
Off-Road program (vehicles with-
out Off-Road Engineering pack-
age) ............................................... 215
Off-road programs (vehicles with
Off-Road Engineering package) ...... 216 Oil
see Engine oil
On and Offroad menu (on-board
computer) .......................................... 241
On-board computer
Active Distance Assist
DISTRONIC .................................... 176
AMG menu ..................................... 241
Assistance menu ........................... 237
Audio menu ................................... 235
Convenience submenu .................. 240
Display messages .......................... 244
Displaying a service message ........ 325
Factory settings submenu ............. 241
Important safety notes .................. 229
Instrument cluster submenu .......... 239
Lighting submenu .......................... 239
Menu overview .............................. 232
Message memory .......................... 244
Navigation menu ............................ 233
On and Offroad menu .................... 241
Operation ....................................... 230
RACETIMER ................................... 242
Service menu ................................. 238
Settings menu ............................... 239
Standard display ............................ 232
Telephone menu ............................ 236
Trip menu ...................................... 232
Vehicle submenu ........................... 240
Video DVD operation ..................... 235
Operating safety
Declaration of conformity ................ 30
Important safety notes .................... 30
Operating system
see On-board computer
Operation
Digital Operator's Manua l................ 26
Operator's Manual
Overview .......................................... 28
Vehicle equipment ........................... 28
Outside temperature display ........... 229
Overhead control panel ...................... 42
Override feature
Rear side window s........................... 65 16
Index
Page 26 of 398
![MERCEDES-BENZ GLE SUV 2019 Owners Manual Data acquisition ............................... 32
Display message ............................ 270
Equipment ....................................... 28
Individual settings .......................... MERCEDES-BENZ GLE SUV 2019 Owners Manual Data acquisition ............................... 32
Display message ............................ 270
Equipment ....................................... 28
Individual settings ..........................](/img/4/34802/w960_34802-25.png)
Data acquisition ............................... 32
Display message ............................ 270
Equipment ....................................... 28
Individual settings .......................... 239
Limited Warranty ............................. 32
Loading .......................................... 361
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 375
Maintenance .................................... 29
Operating safety .............................. 30
Parking .......................................... 156
Parking for a long period ................ 159
Pulling away ................................... 138
Raising ........................................... 373
Reporting problems ........................ .31
Securing from rolling away ............ 372
Towing away .................................. 345
Transporting .................................. 348
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 390
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 390
Vehicle data (off-road driving)
Approach/departure angle ............ 393
Fording depth ................................ 392
Maximum gradient climbing abil-
ity .................................................. 393
Vehicle dimensions ........................... 390
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 382
Vehicle level
AIRMATIC ...................................... 185
Vehicle level (display message) ....... 261
Vehicle tool kit .................................. 335
Video
Operating the DVD ......................... 235
see also Digital Operator's Man-
ual .................................................. 287
VIN ...................................................... 382
Seat ............................................... 383
Type plate ...................................... 382 W
Warning and indicator lamps ABS ................................................ 277
Brake s........................................... 276
Coolant .......................................... 283
Distance warning ........................... 285
Engine diagnostics ......................... 283
ESP ®
.............................................. 279
ESP ®
OFF ....................................... 280
Fuel tank ........................................ 283
Overview .......................................... 37
Parking brake ................................ 282
PASSENGER AIR BAG ...................... 45
Reserve fuel ................................... 283
Restraint system ............................ 282
Seat belt ........................................ 274
Tire pressure monitor .................... 286
Warranty .............................................. 28
Washer fluid
Display message ............................ 272
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 287
Wheel and tire combinations
Tires ............................................... 376
Wheel bolt tightening torque ........... 375
Wheel chock ...................................... 372
Wheels
Changing a whee l.......................... 371
Checking ........................................ 351
Cleaning ......................................... 329
Emergency spare wheel ................. 376
Important safety notes .................. 351
Information on driving .................... 351
Interchanging/changing ................ 371
Mounting a new wheel ................... 374
Mounting a wheel .......................... 372
Overview ........................................ 351
Removing a whee l.......................... 374
Snow chains .................................. 353
Storing ........................................... 372
Tightening torque ........................... 375
Wheel size/tire size ....................... 376
Window curtain air bag
Display message ............................ 253
Operation ......................................... 51 24
Index
Page 29 of 398
![MERCEDES-BENZ GLE SUV 2019 Owners Manual Protecting the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form t MERCEDES-BENZ GLE SUV 2019 Owners Manual Protecting the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form t](/img/4/34802/w960_34802-28.png)
Protecting the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental concerns and recom-
mendations
Wherever the operating instructions require you to dispose of materials, first try to regenerate orre-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant Genuine Mercedes-Benz parts
27Introduction Z
Page 33 of 398
![MERCEDES-BENZ GLE SUV 2019 Owners Manual These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not MERCEDES-BENZ GLE SUV 2019 Owners Manual These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not](/img/4/34802/w960_34802-32.png)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device." Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz. G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor- mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion. Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Always have the following work carried out at an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R the safety notes in this manual
R the vehicle technical data
R traffic rules and regulations
R laws and safety standards pertaining to motor
vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
the Mercedes-Benz Center or, if necessary, con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC Operating safety
31Introduction Z
Page 34 of 398
![MERCEDES-BENZ GLE SUV 2019 Owners Manual 3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The followi MERCEDES-BENZ GLE SUV 2019 Owners Manual 3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The followi](/img/4/34802/w960_34802-33.png)
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Observe the notes in this Operator's Manual
regarding the correct operation of your vehi-
cle and possible damage to the vehicle. Dam- age to the vehicle which is caused by violation
of these notes is not covered by the
Mercedes-Benz implied warranty or the new
or used-vehicle warranty. QR code for rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res- cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information at
www.mercedes-benz.de/qr-code. Data stored in the vehicle
Electronic control units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently
save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the surroundings, such as:
R operating states of system components (e.g.
fill levels, battery status, tire pressure)
R status messages concerning the vehicle or its
individual components (e.g. wheel rpm/
speed, deceleration, lateral acceleration, indi- cation of whether seat belts are fastened)
R malfunctions and defects in important system
components (e.g. lights, brakes)
R information about events leading to vehicle
damage
R system responses in special driving situations
(e.g. air bag deployment, intervention of sta-
bility control systems)
R ambient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit function, this data is used by manufacturers to
detect and rectify malfunctions and to optimizevehicle functions. Most of this data is volatile 32
Data stored in the vehicleIntroduction
Page 36 of 398
![MERCEDES-BENZ GLE SUV 2019 Owners Manual You can usually activate and deactivate the serv-
ices and functions (sometimes subject to a fee).
In many cases, this also applies to the vehicle's entire data connection. However, this does not
MERCEDES-BENZ GLE SUV 2019 Owners Manual You can usually activate and deactivate the serv-
ices and functions (sometimes subject to a fee).
In many cases, this also applies to the vehicle's entire data connection. However, this does not](/img/4/34802/w960_34802-35.png)
You can usually activate and deactivate the serv-
ices and functions (sometimes subject to a fee).
In many cases, this also applies to the vehicle's entire data connection. However, this does not
apply in particular to legally prescribed func-
tions and services such as the "eCall" emer-
gency call system.
Services from third parties If it is possible to use online services from other
providers, these services are the responsibility
of the provider in question and subject to that
provider's data protection conditions and terms of use. The manufacturer has no influence over
the content exchanged here.
For this reason, please ask the service provider
for information about the type, extent and pur-
pose of the collection and use of personal data
when services are provided by third parties. COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's
Manual and/or the mbrace Terms and Condi-
tions. Event data recorders
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an event data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy- ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data
relating to vehicle dynamics and safety systems for a short period of time, typically 30 seconds
or less. The EDR in this vehicle is designed to record
such data as:
R How various systems in your vehicle were
operating
R Whether or not the driver and passenger
safety belts were buckled/fastened
R How far (if at all) the driver was depressing the
accelerator and/or brake pedal and
R How fast the vehicle was traveling
These data can help provide a better under-
standing of the circumstances in which crashes
and injuries occur. NOTE:EDR data are recor-
ded by your vehicle only if a non-trivial crash
situation occurs; no data are recorded by the
EDR under normal driving conditions and no
personal data (e.g. name, gender, age and crash
location) are recorded. However, other parties,
such as law enforcement could combine the
EDR data with the type of personally identifying
data routinely acquired during a crash investi-
gation.
Access to the vehicle and/or the EDR is needed to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce-
ment; by federal, state or local government; in
connection with or arising out of litigation involv- ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys- tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted. 34
Data stored in the vehicleIntroduction