oil change MERCEDES-BENZ GLE SUV 2019 Owner's Manual

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
If 005B is selected, the transmission shifts to secondgear; if005Eis
selected, the transmission shifts to reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears, or the transmission is in
position 005C.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. !
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the auxiliary heating. 150
RefuelingDriving and parking

For more information on driving with summer
tires, see (Y page 353).
Observe the notes in the "Changing a wheel"
section (Y page 371). Off-road driving
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving on an unpaved road or off-road,
check the vehicle underside regularly. In par-
ticular, remove trapped plant parts or other
flammable material. Contact a qualified spe-
cialist workshop immediately if damage is
detected. G
WARNING
If the vehicle level is high, the vehicle center of gravity is raised. This could cause the vehicleto tip over more easily on uphill or downhill
gradients. There is a risk of an accident.
Select the lowest possible vehicle level.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible. Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
When driving off-road, substances such as sand,
mud and water or water mixed with oil may get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also in
increased wear and tear. The braking charac-
teristics change depending on the material
entering the brakes. Clean the brakes after driv-
ing off-road. If you detect a reduced braking
effect or grinding noises, have the brake system checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the
different braking characteristics.
Driving off-road increases the likelihood of dam- age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or systems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the
vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not shift into transmission position 005Cwhen
driving off-road. You could lose control of the
vehicle if you attempt to brake the vehicle using
the service brake. If the gradient is too steep for
your vehicle, drive back down in reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first. Driving tips
165Driving and parking Z

A qualified specialist workshop will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also obtain further information on maintenance
work, for example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R Regular city driving with frequent intermedi-
ate stops
R If the vehicle is primarily used to travel short
distances
R Use in mountainous terrain or on poor road
surfaces
R If the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be
obtained at a qualified specialist workshop.
Driving abroad An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain further information from any authorized
Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! When cleaning your car, do not use:
R dry, coarse or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces and films with hard objects, e.g. rings or ice scrapers. Otherwise, you may scratch or damage the surfaces and
films.
! Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! Before driving into an automatic car wash,
make sure that it is suitable for the dimen-
sions of the vehicle. In particular, make sure
that:
R there is enough ground clearance between
the vehicle underbody and the guide rails of the automatic car wash.
R the clearance width of the automatic car
wash is sufficient, particularly the width of
the guide rails.
R you enter the automatic car wash straight
and in the center of the guide rails in order
to avoid damaging the tires or wheel rims.
Fold in the exterior mirrors before the vehicle
is washed. The exterior mirrors could other-
wise be damaged.
! When Active Distance Assist DISTRONIC or
the HOLD function is activated, the vehicle
brakes automatically in certain situations. 326
CareMaintenance and care

The ball coupling must be cleaned if it becomes
dirty or corroded.
X Remove rust on the ball of the ball coupling,
e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling 0043.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display.
X Before cleaning the display, make sure that it
is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner.
X Dry the display surface using a dry microfiber
cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Never attach the following to plastic surfa-
ces:
R stickers
R films
R perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning the trim pieces. 332
CareMaintenance and care

be required earlier. Do not change the direction
of wheel rotation.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time a wheel is rota- ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system or
the tire pressure monitor (Y page 358).Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. These advantages can only be gained if the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates itscorrect direction of rotation. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel. Mounting a wheel
Preparing the vehicle X
Vehicle with emergency spare wheel:
when mounting the emergency spare wheel in
the event of a flat tire, follow the additional
notes on vehicle preparation under "Flat tire"
(Y page 335).
X Stop the vehicle on solid, non-slippery and
level ground.
X Apply the electric parking brake manually.
X Bring the front wheels into the straight-ahead
position.
X Vehicles with automatic transmission:
shift the transmission to position
005D.
X Vehicles with the AIRMATIC package:
make sure that the normal vehicle level is
selected (Y page 185).
X Vehicles with the Off-Road Engineering
package:
make sure that the normal vehicle
level is selected (Y page 179).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock. X
Vehicles with KEYLESS-GO: open the driv-
er's door.
The vehicle electronics are now in position
0092. This means no SmartKey is in the ignition
lock.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 135).
X Make sure that the engine cannot be started
via your smartphone (Y page 137).
X If included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
X Safeguard the vehicle against rolling away.
i Apart from certain country-specific varia-
tions, vehicles are not equipped with a tire-
change tool kit. For more information on
which tools are required to perform a wheel
change on your vehicle, consult a qualified
specialist workshop.
Necessary tire-changing tools can include, for
example:
R Jack
R Wheel chock
R Lug wrench
Securing the vehicle to prevent it from
rolling away If your vehicle is equipped with a wheel chock, it
can be found in the tire-change tool kit
(Y page 335).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel.
X Fold both plates upwards 0043.
X Fold out lower plate 0044.
X Guide the lugs on the lower plate fully into the
openings in base plate 0087.372
Changing a wheelWheels and tires

be obtained from oil companies, e.g. at gas
stations.
Flexible Fuel vehicles Important safety notes
G
WARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the auxiliary heating. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel.
Flexible Fuel vehicles can be refueled with the
following fuel types:
R premium-grade unleaded gasoline
R E85 fuel
R a mixture of E85 fuel and premium-grade
unleaded gasoline
i Flexible Fuel vehicles can be recognized by
the Ethanol up to E85 sticker on the inside of
the fuel filler flap. Fuel consumption
The energy content of E85 fuel is less than that of the same amount of premium-grade gasoline.The amount of fuel consumed when operating
the vehicle with E85 fuel is therefore higher than
with premium-grade gasoline.
MaintenanceInform your authorized Mercedes-Benz Center
that you are operating or have operated the
vehicle with E85 fuel.
Low outside temperatures If the outside temperature is below 32 ‡(0 †),
the starting procedure can take noticeably lon-
ger when operating with E85 fuel.
E85 fuel is not suitable for use at outside tem-
peratures under -4 ‡ (-20 †). DEF
Important safety notes Comply with the important safety notes for ser-
vice products when handling DEF (Y page 383).
DEF is a water-soluble fluid for the exhaust gas
aftertreatment of diesel engines. It is:
R not poisonous
R colorless and odorless
R not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may experi-
ence a burning sensation in your eyes, nose and throat. Coughing and watering of the eyes are
possible.
Do not inhale ammonia vapors. Fill the DEF tank
only in well-ventilated areas.
Low outside temperatures DEF freezes at a temperature of approximately
12
‡(-11 †). The vehicle is delivered from the
factory equipped with a DEF preheating system. Winter operation can thus be guaranteed even
at temperatures below 12 ‡ (-11 †). 386
Service products and filling capaci
tiesTechnical data

Additives
!
Only use DEF in accordance with ISO
22241. Do not use additives with DEF and do not dilute DEF with water. This may destroy
the BlueTEC exhaust gas aftertreatment sys-
tem.
Purity !
Impurities in DEF (e.g. due to other service
products, cleaning agents or dust) lead to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC exhaust gas
aftertreatment system
Assuring the purity of DEF is particularly impor- tant with respect to avoiding malfunctions in theBlueTEC exhaust gas aftertreatment system.
If DEF is pumped out of the DEF tank, e.g. during repair work, it must not be returned to the tank.
The purity of the fluid can no longer be guaran-
teed.
Filling capacities Model Total capacity
All models
8.5 US gal
(32.0 l) Engine oil
General notes !
Do not use engine oil or an oil filter with
specifications deviating from those expressly
required for the prescribed service intervals. Do not change the engine oil or oil filter in
order to set replacement intervals longer than
those prescribed. This could otherwise causedamage to the engine or exhaust gas after-
treatment.
Follow the instructions on the service interval
display for changing the engine oil. This could otherwise cause damage to the engine or
exhaust gas aftertreatment.
When handling engine oil, observe the important safety notes on service products (Y page 383).
The engine oils are matched to the performance
of Mercedes-Benz engines and service intervals.
You should therefore only use engine oils and oil
filters that are approved for vehicles with main- tenance systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Center.
Alternatively, visit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle. Gasoline engines MB-Freigabe or
MB-Approval All models
229.5, 229.6
Mercedes
‑AMG vehicles 229.5
Diesel engines MB-Freigabe or
MB-Approval All models
229.52
Mercedes-AMG vehicles:
only use SAE 0W-40
or SAE 5W-40 engine oils.
i MB approval is indicated on the oil contain-
ers.
Filling capacities The following values refer to an engine oil
change, including the oil filter.
Model Capacity
GLE 300 d 4MATIC
6.9 US qt
(6.5l) GLE 350 d 4MATIC
8.5 US qt (8.0
l) Mercedes-AMG
GLE 43 4MATIC
7.4 US qt (7.0
l) Service products and filling capacities
387Technical data Z