phone MERCEDES-BENZ GLE SUV 2021 Service Manual

sy
stems. This will be explained in the "Data
transfer" section (/ page 337).
R Both emer gency call sy stems are included as
st andard equipment in your vehicle and are
activated at thefa ctor y. R
The use of bo themer gency call sy stems is
exe mpt from charge s.
R Both emer gency call sy stems only function in
areas in which the mobile phone network
pr ov iders of fer mobile phone co verage. Fo
r bo thsystems, insuf ficient network co ver‐
age from the mobile phone network pr ovid‐
ers can result in an emer gency call not being
transmitted.
Di fferences between the Mercedes-Benz emer gency call sy stem and 112 emer gency call sy stem (EU eCall) Mercedes-Benz emer
gency call sy stem 112 emer gency call sy stem (EU eCall)
R The Mercedes-Benz emer gency call sy stem is permanently logged in to
th e mobile phone networ k.
R Automatic and manual Mercedes-Benz emer gency calls are transmit‐
te dto a Mercedes-Benz emer gency call centre.
In theeve ntthat the emer gency call centre of the Mercedes-Benz
emer gency call sy stem cann otbe reached (e.g. due toa lack of net‐
wo rkcoverage ),th e11 2 emer gency call is car ried out automaticall y.R
Ifyo u decide touse the11 2 emer gency call sy stem (EU eCall), then
th e sy stem only logs in tothe mobile phone network af terth e trigger‐
ing of a manual or automatic emer gency call.
R The 112 emergency call sy stem (EU eCall) transmits automatic and
manual emer gency calls di rectly topublic coordination centres. %
The 112 emer gency call sy stem (EU eCall) in
yo ur vehicle meets the delegated regulation
EU 20 17/79. Proper and full functionality of
th e11 2 emergency call sy stem (EU eCall)
depends on circums tances be yond the influ‐
ence of Mercedes-Benz AG. This includes mobile network co
verage and thete ch nical
infrastructu reofthe public reception centres
in there spective countries.
% Please obser vethat in theeve nt of a repair
ge nuine Mercedes-Benz batteries mu stbe
used which ha vebeen certified pursuant toth
e delegated regulation EU 20 17/79
(Appendix I). Other manu facturers are also
permitted pr ovided their batteries are certi‐
fi ed according tothe delegated regulation
EU 20 17/79. 334
MBUX multimedia sy stem

There is
the option of deactivating the
Mercedes-Benz emer gency call sy stem and
using only the11 2 emer gency call sy stem (EU
eCall). Contact address for car rying out deacti‐
va tion of the Mercedes-Benz emer gency call sys‐
te m are the local dealers.
Mercedes-Benz recommends the activation of
th e Mercedes-Benz emer gency call sy stem for
th efo llowing reasons:
R In emer gency situations when ab road, you
can also get support in a language you
speak.
R Several transmission tech nologies are used
to accelerate the transfer of the accident
data and impr overe liability of the transmis‐
sion.
R The Mercedes-Benz emer gency call sy stem is
permanently logged in tothe mobile phone
networ k,which ensures faster placement of
th e emer gency call and faster transfer of the
accident data.
Measures forre scue, reco very or towing
aw ay can then be initiated in quickl y. R
With a Mercedes-Benz emer gency call, the
accident data is on lytrans ferred tothe pub‐
lic coordination cent rewith the appr oval of
th e cus tomer.
In theeve nt of an auto maticallytrig gered
emer gency call in which there is no voice
con tact, the accident data is transmit ted
immediately tothe public emer gency call
centre.
R Should the Mercedes-Benz emer gency call
centre not be available, the11 2 emer gency
call is car ried out automaticall y. Overview of emer
gency call sy stems Bo
th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emer gency call sy stem (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. They help locate an
accident site in places that are dif ficult to
access.
Bo th emer gency call sy stems can initiate an
emer gency call au tomatically (/ page 336) or
manually . Only make emergency calls if
you or others are
in need of rescue. Do not make an emergency
call in theeve nt of a breakdown or a similar sit‐
uation.
Messages on the display
The following messages appear in the display of
bo th emer gency call sy stems:
R SOS NOT READY: the ignition is not on or
eCall is not available. This does not necessa‐
ri ly indica tecompl etefa ilure of the emer‐
ge ncy call sy stem. Emer gency calls call still
be transmitte d.
The display only refers to theve hicle and
does not take account of theav ailability of
mobile phone networ ksand the Mercedes-
Benz emer gency call centre.
The functional readiness of the emer gency
call sy stem on theve hicle can be seen when
th eSOS NOT READY display disappears once
th e ignition is switched on.
R 0053: The icon appears in the display during
an active emer gency call. MBUX multimedia sy
stem 335

%
Ifth ere is a malfunction in the emer gency
call sy stem (e.g. a fault with the speaker,
microphone, airbag, SOS button), a cor re‐
sponding message appears inthe multifunc‐
tion display of the instrument clus ter. Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
Bo th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emergency call sy stem (EU
eCall) automatically initiate an emer gency call
af te r:
R Activation of there stra int sy stems such as
airbags or seat belt tensioners af ter an acci‐
dent
The emergency call has been made:
R Avo ice connection is es tablished with the
emer gency call centre.
R A messa gewith accident data is transmitted
to the emer gency call centre. The SOS button in
theove rhead control panel
fl ashes until the emer gency call is finished.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the emer gency number 112 or an app ro‐
priate local emer gency call number on your
mobile phone.
If an eme rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall
re scue teams and/or the police tothe acci‐
dent site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediatel y. Tr
iggering a manual emer gency call #
Touse the SOS but ton in theov erhead
control panel: pressthe SOS button at least
one second long (/ page 326). #
Touse voice control: usethe LINGUA‐
TRONIC voice commands .
The emer gency call has been made:
R Avo ice connection is es tablished with an
emer gency call centre.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall
re scue teams and the police tothe accident
site.
R A message with accident data is transmit ted
to the emer gency call centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe media displa y.336
MBUX multimedia sy stem

#
Dial the emer gency number1 12or an appro‐
priate local emer gency call number on your
mobile phone. Emer
gency call sy stem data transmission Fo
r bo th th e Mercedes-Benz emer gency call sys‐
te m as well as the11 2 emergency call sy stem
(EU eCall) data is transfer redto the Mercedes- Benz emer
gency call centre or the public emer‐
ge ncy services call centre.
Depending on the emer gency call sy stem
(/ page 333) activated dif fere nt da tais trans‐
mit tedto the appropriate emer gency call centre. MBUX multimedia sy
stem 337

Ad
ditional functions in the TVmenu Symbol
DesignationF unction
Z SettingsSelecttomake settings in theTV menu. The following functions can be switched
on/off or confi gured:
R Channel fix
R Countr y-specific character set
R Audio language
R Subtitles
R Telete xt
R Picture form at
Õ EPGS electtoshow cur rent programme information forth ech annel.
4 Channel listS electtoshow a list of available channels with the cur rent programme. Au
thorising a Blu etoo th®
audio device for
media playba ck Re
quirements:
R Blue tooth ®
is activated on the multimedia
sy stem and audio equipment. R
The audio equipment supports the Blue‐
to oth ®
audio profiles A2DP and AVRC P.
R The audio equipment is "visible" forot her
devices. Multimedia sy
stem:
4 © 5
Media 5
Bluetooth 5
00A5
Wi th Blu etoo th®
audio, you can play back music
fi les from an extern al data storage medium, e.g.
yo ur smartphone, using the MBUX multimedia
sy stem. MBUX multimedia sy
stem 343

#
Toplay back audio files using the multimedia
sy stem, authorise theex tern al data storage
medium on the MBUX multimedia sy stem.
Au thorising a new Blu etoo th®
audio device #
Select Connect new device .#
Select an audio device.
Auth orisation starts. A code is displa yed on
th e multimedia sy stem and on the mobile
phone. #
Ifth e codes are identical, confi rmonthe
audio equipment. #
Select Only as Bluetooth audio device .
The Blue tooth®
audio equipment is connec‐
te d with the multimedia sy stem.
Connecting pr eviously authorised Blue tooth ®
audio equipment #
Select a Blue tooth®
audio device from the
list.
The connection is being es tablished. Re
ceiving TVchannels in HD quality *
NO
TEDama getothe CI+ module and
Smart Card The CI+ module is designed
for use in the
home. The CI+ module can overheat and be
damaged bycontinuous exposure tohigh
outside temp eratures. #
Make sure that the CI+ module is not
subject tohigh temp eratures forex ten‐
ded pe riods of time.
If th e CI+ module is damaged, no
encryp tedch annels can be recei ved. %
The CI+ module is not available in all coun‐
tries.
A CI+ module (Common In terface Module),
which is not included in the scope of deliver y,is
used todecrypt HD programmes according to
th e CI+ standard.
In some countries, an additional smart card is
re qu ired, which is inse rted into the CI+ module
(see the manufacturer's operating manual). The CI+ module is connected in
the CI+ box in
th eglove compa rtment. #
Toinsert the sma rtcard in the CI+ mod‐
ule: ifre qu ired (countr y-dependent), insert
th e smart card into the CI+ module slot.
% The CI+ box is designed for operation at
te mp eratures between 0 °C and 65 °C. At
operating temp eratures that are higher or
to o low a message appears in the multime‐
dia sy stem and the CI+ module is switched
off automaticall y.Ifth e CI+ module is
switched off, no encryp tedch annels can be
re cei ved. 344
MBUX multimedia sy stem

Symbol
DesignationFunction
6/8 Play/PauseSelecttostart, stop or continue playbac k.
5 Brows eS electtochoose a category and then a radio
st ation. Depending on
the frequency band selected, dif‐
fe re nt functions are available to you.
Select the desired frequency band in thera dio
menu head runner. Calling up
TuneIn Radio Re
quirements:
R A Mercedes me account is available.
R The vehicle is connected with the Mercedes
me account.
R The TuneIn Radio service is activated in the
Mercedes me Portal.
R The data volume is available.
Depending on the count ry, data volume may
need tobe pur chased. R
Afast Internet connection for data transmis‐
sion free of inter fere nce.
% Data volume can be pur chased directly
from a mobile phone network pr ovider via
th e Mercedes me Portal.
% The functions and services are countr y-
dependent. For more information, consult a
Mercedes-Benz service centre.
Multimedia sy stem:
4 © 5
Radio #
Select TuneIn Radio.
The TuneIn menu appears. The last st ation
set starts playing.
% The connection quality depends on the local
mobile phone reception. Sound settings
Overview of functions in the sound menu
The setting options and functions
available
depend on the sound sy stem fitted. You can find
out which sound sy stem is fitted in your vehicle
in the Digital Owner's Manual.
St andard sound sy stem and Advanced sound
sy stem
The following functions are available:
R Equaliser
- Treble, mid-range and bass
R Balance and fader
R Volume
- Automatic adjust ment MBUX multimedia sy
stem 347

+
ENVIRONMENTAL
NOTEEnvironmental
pollution caused byenvironmen tally ir re‐
sponsible disposal Ty
re sealant contains polluta nts.#
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow th e tyre sealant bottle and the tyre
inflation compressor. #
Pull away immediatel y. #
Stop driving af ter appro ximately ten minu tes
and check the tyre pressure using the tyre
inflation compressor.
The tyre pressure must now be at least
13 0 kPa (1.3 bar/19 psi). &
WARNING Risk of accident due tothe
specified tyre pressure not being
attained
If th e specified tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal‐
ant cannot repair the tyre in this ins tance. The braking and driving
characteristics may
be great lyimpaired. #
Do not continue driving. #
Consult a qualified specialist workshop. Countries
that ha veMercedes-Benz
Service24h: you will find a sticke r with thete le‐
phone number, e.g. on the B‑pillar on the driver's
side. #
Toincrease the ty repressure: switch on
th e tyre inflation compressor. #
Toreduce the tyre pressure: press pres‐
su re re lease button 1next tomanome ter
2 . #
When the tyre pressure is cor rect, unscr ew
th efilling hose from theva lve of the sealed
tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filling hose stay s on the tyre sealant bot‐
tle. #
Drive tothe nearest qualified specialist work‐
shop and ha vethe tyre, tyre sealant bottle
and filling hose replaced there. Breakdown assis
tance 373

Fr
equency band and maximum transmission
output Fr
equency band Maximum transmis‐
sion output
Sho rtwa ve
3 - 54 MHz 10
0 W
4 m frequency band
74 - 88 MHz 30 W
2 m frequency band
14 4 - 174 MHz 50 W
Te rrestrial Trunked
Ra dio (TETRA)
380 - 460 MHz 10 W
70 cm frequency
band
420 - 450 MHz 35 W
Tw o-w ayradio
(2G/3G/4G) 10 W The
following can be used in theve hicle without
re strictions:
R two-w ayradios with a maximum transmission
output of up to100 mW
R RF transmitters with transmitter frequencies
inthe 380 - 410 MHz frequency band and a
maximum transmission output of up to2 W
(TETRA)
R mobile phones (2G/3G/4G)
There are no restrictions when positioning the
aerial on the outside of theve hicle forth efo llow‐
ing frequency bands:
R Terrestrial Trunked Radio (TETRA)
R 70 cm frequency band
R 2G/3G/4G Re
gulatory radio identification of small
co mp onents
Manufacturer information about radio-based
ve hicle components can be found using thekey
phrase "Regulatory radio identification" in theDigital Operator's Manual in
theve hicle, on the
internet and in the app. Ve
hicle identification plate, VIN and engine
number overview
Ve hicle identification plate 408
Tech nical da ta

Air-recirculation mode..............................
16 4
Air-water duct Keeping free.......................................... 356
Airbag Activation................................................ 40
Fr ont airbag (driver, front passenger)...... 45
Ins tallation locations.............................. .45
Knee airbag............................................ .45
Overview................................................. 45
PA SSENGER AIR BAG indicator lamp....... 50
Pr otection................................................ 46
Re duced pr otection.................................47
Side airba g.............................................. 45
Wi ndow airba g......................................... 45
Ai rflow
Setting................................................... 161
AIRM ATIC
Setting.................................................. .252
Suspension........................................... 250
Alarm sy stem
see ATA (anti-theft alarm sy stem)
All-wheel drive see 4MATIC Ambient lighting
Setting (MBUX multimedia sy stem)........ 151
Android Auto
see Smartphone integration
Animals Pets in theve hicle................................... 75
Anti-lock braking sy stem
see ABS (Anti-lock Braking Sy stem)
Anti-skid chains
see Snow chains
Anti-theft pr otection
Ad ditional door loc k................................ 79
Immobiliser............................................. 98
Anti-theft pr otection
see ATA (anti-theft alarm sy stem)
Anticipatory occupant pr otection
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay ®
see Smartphone integration Assistance sy
stems
see Driving saf ety sy stem
ASS YST PLUS
Battery disconnection pe riods.............. 350
Displaying the service due dat e............ 349
Fu nction/no tes..................................... 349
Re gular maintenance work.................... 349
Special service requ irements................ 349
ATA (anti-theft ala rmsystem)
Deactivating the alarm............................ 99
Fu nction.................................................. 98
Fu nction of interior pr otection............... 100
Priming/deactivating interior pr otec‐
tion........................................................ 100
Priming/deactivating tow- aw ay pro‐
te ction................................................... 100
To w- aw ay protection function.................. 99
AT TENTION ASSI ST
Fu nction................................................. 219
Setting................................................... 221
Sy stem limitations................................. 219
At tention assistant
see ATTENTION ASSIST 504
Index