charging MERCEDES-BENZ GLE SUV HYBRID 2017 W166 Owner's Manual

Index....................................................... 3
Introduction........................................... 7
Protecting the environment .................... .7
Operator's Manual ................................... 7
Operating safety ...................................... 7
At a glance ............................................. 8
Hybrid drive system ................................. 8
Instrument cluster ................................... 9
Safety ................................................... 10
Hybrid drive system ...............................1 0
Occupant safety .................................... 12
Climate control .................................... 13
Overview of climate control systems ..... 13
Operating the climate control sys-
tems ...................................................... 17
Driving and parking ............................20
Driving ................................................... 20
Driving tips ............................................ 26
Refueling ............................................... 27
Charging the high-voltage battery ..........2 9
Parking .................................................. 37
On-board computer and displays ......38
Important safety notes .......................... 38
Displays and operation .......................... 38
Menus and submenus ............................3 9
Display messages .................................. 45
Warning and indicator lamps in the
instrument cluster ................................. 48
Multimedia system .............................50
Important safety notes .......................... 50
Vehicle menu ......................................... 50
Maintenance and care ........................51
Engine compartment ............................. 51
Breakdown assistance .......................52
Battery (vehicle) .....................................5 2
Jump-starting ........................................ .53
Towing ................................................... 53
Technical data ..................................... 54
Filling capacities .................................... 54
Vehicle data ...........................................5 4
2Contents

A
AccidentAutomat icmeasures after an acc i-
dent ................................................ .10
Activating/deactivating cooling
with air dehumidification ...................17
Air-conditioning system
see Climat e control
Authorized Mercedes-Benz Center
see Qualified specialist workshop
B
Battery (high-voltage)see High-voltage battery
Battery (vehicle)
Display message .............................. 47
Im portant safety notes .................... 52
Jump starting .................................. .53
Brake pedal
Pedal resistance/pedal travel .......... 11
Brakes
RBS warning lamp ............................ 49
Recuperative Brake System ............. 11
Warning lamp ................................... 48
Breakdown
see Towing away
C
Chargingsee Charging the high-voltage bat-
tery (important safety notes)
Charging cable
Connecting ...................................... 33
Controls ........................................... 32
Important safety notes .................... 31
Indicator lamp .................................. 33
Removing ......................................... 34
Storing ............................................. 31
Warming up ..................................... 31
Charging the high-voltage battery
(important safety notes) ..................... 29
Climate control
Automatic climate control (3-
zone) ................................................ 15
Cooling with air dehumidification ..... 17 Dual-zone automatic climate con-
trol ................................................... 13
General notes .................................. 13
Immediate pre-entry climate con-
trol ................................................... 19
Overview of systems ........................ 13
Pre-entry climate control at
departure time ................................. 18
Pre-entry climate control via key ..... 17
Rear control panel ........................... 15
Refrigerant filling capacity ............... 54
Switching residual heat on/off ........ 17
COMAND
Menu overview ................................. 50
Consumption statistics (on-board
computer) ............................................ 43
Coolant (engine)
Checking the level ........................... 51
Displaying the temperature (on-
board computer) .............................. 43
Filling capacity ................................. 54
Temperature gauge .......................... 39
Cooling
see Climate control
D
Datasee Technical data
Display
Condition of charge ......................... 40
see Display messages
Display message
Hybrid drive system ......................... 45
Display messages
Engine .............................................. 47
Vehicle ............................................. 48
Driving safety systems
Recuperative Brake System ............. 11
DYNAMIC SELECT controller
PLUG-IN HYBRID operation .............. 22
E
ECO start/stop function PLUG-IN HYBRID operation .............. 23
Emergency
Automatic measures after an acci-
dent ................................................. 10
Index3

EngineDisplay message .............................. 47
Jump-starting .................................. .53
Engine oil
Filling capacity ................................ .54
Exhaustive discharging (high-volt-
age battery) ........................................ .52
F
Filler cap
see Refueling
Fuel
Consumption statistics .................... 43
Displaying the current consump-
tion .................................................. 42
Displaying the range ........................ 42
Tank content/reserve fuel .............. .54
Fuel filler flap
Opening (PLUG-IN HYBRID vehi-
cles) ................................................ .27
Fuel level
Calling up the range (on-board
computer) ........................................ 42
Fuel tank
Capacity .......................................... .54
Problem (malfunction) ..................... 28
H
Heating
see Climate control
High-voltage battery
Battery care .....................................3 0
Charging .......................................... 52
Charging (charging station) .............. 35
Charging (mains socket) .................. 31
Charging (wallbox) .......................... .34
Charging cable warming .................. 31
Condit ion of charge display
(COMAND) ...................................... .50
Cruise range .................................... 30
Energy consumption ........................ 30
General notes .................................. 11
Method of operation ........................ 30
Outside temperatures ...................... 30
Overvoltage protection .................... 31
Pro blem swit h the charging proc-
ess .................................................. .35 Terms of use .................................... 30
Vehicle fire ....................................... 11
Hybrid drive system
Automatic switch off ........................ 10
Danger of electric shock .................. 10
Display message .............................. 45
General notes ..................................1 0
High-vol
tage battery ........................ 11
Important safety notes .................... 10
Manual switch off ............................ 10
Opening the hood ............................ 11
Warning lamp ................................... 49
HYBRID operation
Condition of charge of high-volt-
age battery ...................................... 50
Energy flow display .......................... 50
High-voltage battery (condition of
charge) ............................................ 50
Hybrid vehicles
Important safety notes .................... 10
I
Instrument clusterOverview ............................................ 9
J
Jump starting (engine) ........................ 53
M
Malfunction message
see Display messages
Maximum charge current
Setting (charging cable) ................... 32
Setting (on-board computer) ............ 43
Messages
see Display messages
Multifunction display
Function/notes ................................ 39
Permanent display ........................... 44
O
Occupant safetyAutomatic measures after an acci-
dent ................................................. 10
Restraint system warning lamp ........ 12
4Index

On-board computerDisplay messages ........................... .45
HYBRID menu .................................. 43
Important safety notes .................... 38
Instrument cluster menu .................. 44
Menu overview ................................. 39
Settings menu .................................. 43
Trip menu ......................................... 40
Online access to the vehicle
Data protection ................................ 37
Functions ......................................... 37
General information .........................3 6
Internet ............................................ 37
Operating safety .................................... 7
Operator's Manual
Vehicle equipment .............................7
P
PLUG-IN HYBRID operatingElectrical energy generated .............5 0
PLUG-IN HYBRID operation
Automatic engine start (ECO
start/stop function) .........................2 3
Automatic engine switch-off (ECO
start/stop function) ......................... 23
Charge level of the high-voltage
battery ............................................. 40
Charging the high-voltage battery .... 40
Displaying the total range and
electric range ................................... 43
Driving tips ...................................... 26
DYNAMIC SELECT controller ............ 22
ECO start/stop function .................. 23
Electric motor (power display) ......... 38
Energy flow display .......................... 40
Fuel consumption ............................ 50
Fuel consumption (COMAND) .......... 50
General notes .................................. 20
High-voltage battery (condition of
charge) ............................................ 40
Hybrid drive system overview ............ 8
HYBRID menu .................................. 43
Important safety notes .................... 20
Instrument cluster (power dis-
play) ................................................. 38
Noiseless start ................................. 22
Operating (on-board computer) ....... 38 Operating mode ............................... 21
Overrun mode .................................. 24
Parking ............................................ 37
Power display (electric motor) ......... 38
Problems ......................................... 25
Problems with SRS (supplemental
restraint system) .............................. 26
Problems with the combustion
engine .............................................. 25
Problems with the hybrid drive
system ............................................. 26
Problems with the Recuperative
Brake System ................................... 25
Pulling away ..................................... 22
READY display ................................. 22
Recuperative Brake System ............. 20
Route-based operating strategy ....... 24
Shifting manually ............................. 23
Starting ............................................ 22
When the vehicle is stationary ......... 26
Pre-entry cli
mate control (via
SmartKey)
Problems (malfunctions) .................. 18
Pre-entry climate control at time of
departure
General notes .................................. 18
Setting departure time ..................... 19
Pre-entry climate control via
SmartKey
General notes .................................. 17
Protection of the environment ............. 7
Q
QR code
Mercedes-Benz Guide App ................. 1
Qualified specialist workshop .............. 7
R
RBS (Recuperative Brake System)
Warning lamp ................................... 49
Recuperative Brake System
Driving safety systems ..................... 11
Important safety notes .................... 11
Refueling
Refueling process ............................ 27
Refueling process (PLUG-IN
HYBRID vehicles) ............................. 27
Index5

XIf possible, move the vehicle out of the
danger zone:shift the automatic transmis-
sion into position N.
XRelease the electric parking brake.
XRoll the vehicle to a safe place and park it
safely.
Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. There is therefore a risk of being locked out
if the vehicle is being pushed or tested on a
dynamometer.
XSwitch the ignition off.
XShift the automatic transmission to park posi-
tion P.
Apply the electric parking brake.
Safeguard the vehicle against rolling away
(see the vehicle Operator's Manual).
XTo use the high-voltage switch-off device:
open the tailgate.
XLift the cargo compartment floor upwards
(see the vehicle Operator's Manual).
XPull off the right-hand paneling in the cargo
compartment.
XPress release clip :in the direction of the
arrow and pull it out.
XPull high-voltage switch-off device ;apart
until it engages.
If the hybrid drive system has been deactivated
due to reasons mentioned above, have it
checked at a qualified specialist workshop
before reactivation.
High-voltage battery
GWARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
GWARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
!Exhaustive discharge caused by the vehicle
standing idle for lengthy periods can damage
the high-voltage battery. If the vehicle is idle
for lengthy periods leave the high-voltage bat-
tery connected to a charging station.
Charging the high-voltage battery (
Ypage 29).
Engine compartment
Before opening the hood:
XApply the electric parking brake.
XShift the transmission to position P.
XSwitch the ignition off.
XObserve the warning notes on the risk of elec-
tric shock (Ypage 10).
XObserve the warning notes on the hood (see
the vehicle Operator's Manual).
RBS driving safety system (Recupera-
tive Brake System)
The Recuperative Brake System supports you
when braking with an electronically-controlled
brake boost mode and enables the recovery of
kinetic energy (recuperation).
Further information about the Recuperative
Braking System (
Ypage 20).
Hybrid drive system11
Safety
Z

When the vehicle is pre-heated, the following
functions are activated if required:
RClimate control system
RBlower
RSeat heating
If you have activated ionization via the multime-
dia system, it is activated together with pre-
entry climate control.
Activating/deactivating
Before "Pre-entry climate control via SmartKey"
can be activated, you must activate the function
using the on-board computer.
XTo activate: unlock the vehicle with the
SmartKey or KEYLESS-GO.
The climate control functions are activated
for up to 5 minutes for pre-heating and pre-
cooling.
XTo deactivate: "Pre-entry climate control via
SmartKey" deactivates automatically when
the engine is started.
The following functions remain active after the
engine is started:
RSeat heating (heating)
RSeat ventilation (ventilation)
RIonization
Problems with "Pre-entry climate control via SmartKey"
ProblemPossible causes/consequences and MSolutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off.The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge.
XStart the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via:
Ra mains socket (Ypage 31)
Ra charging station (Ypage 35)
Ra wallbox (Ypage 34)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off.
XSwitch on the engine and let it run for more than ten seconds.
XTry again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum
charge. "Pre-entry climate control at departure
time" is only activated subsequently.
18Operating the climate control systems
Climate control

Operating modes
Button:allows you to choose between differ-
ent operating modes.
XPress button :to change the operating
mode.
The operating mode selected appears in the
instrument cluster (
Ypage 39).
If it is not possible to change operating
modes, the display message Change the
current drive program before chang‐ing the operating mode.orExit man‐ualdriveprogramMbeforechangingthe operating mode.appears in the multi-
function display. Further information on "Dis-
play messages" (
Ypage 45).
:Operating mode selected
;Operating mode unavailable
=Operating mode available
HYBRIDRElectric mode or driving
with the internal combus-
tion engine is possible
RAutomatic selection of
drive mode with electric
mode as often as possi-
ble
RThe high-voltage battery
is discharged to approx-
imately 15%.
RTo subsequently main-
tain the condition of
charge of the high-volt-
age battery, the electric
output is reduced. All
vehicle functions such as
electric mode, energy
recuperation or boost
mode, for example, are
still available.
E-MODERPurely electric operation
until the performance
limit of the electric motor is reached
E-SAVERElectric mode or driving
with the internal combus-
tion engine is possible
RAutomatic selection of
drive mode with electric
mode as often as possi-
ble
RThe current condition of
charge of the high-volt-
age battery is maintained
so the electrical energy
can be used at a later
time.
CHARGERElectric drive is not pos-
sible
RCharging the high-volt-
age battery while driving
using the combustion
engine
In the Sport drive program (Ypage 22) and
during manual gearshifting (Ypage 23), only
the HYBRID operating mode is available.
If you switch from the Sportdrive program to
the Comfort drive program, the HYBRIDoper-
ating mode remains selected.
Driving21
Driving and parking

Available drive programs:
IndividualRIndividual settings
SportRSportydriv ing style with
increased boost mode
RElectric-only operation is
not possible
ComfortRComfortable, economical
driv ing style
RElectric-only operation is
possible
SlipperyROptimal driving charac-
teristics on slippery or
snow-covered roads
RElectric-only operation is
possible
Further information on the drive program (see
the veh icleOperator's Manual).
Using the steering wheel paddleshifters, you
can temporar ilychange gears yourself. For fur-
ther information on the manual drive program
(
Ypage 23).
Manual gear shifting
Using the steering wheel paddleshifters, you
can temporar ilychange gears yourself. The
transmission must be inposition D. When you
activate manual gearshifting, the combustion
engine isautomatically switched on.
XTo activate: pullthe left or right steering
wheel paddle shifter.
Manual gearshifting isactivated temporar ily.
The selected gear and Mappear inthe mult i-
function display.
The ECO start /stop function isnot availab le
when manually changing gear.
Further information on manual gearshifting (see
the veh icleOperator's Manual).
ECO start/stop function
General notes
The ECO start/stop function switches the com-
bustion engine off automatically when the veh i-
cle stops moving and at speeds below 80 mph
(13 0km/ h)(
Ypage 24). All vehicle systems remain active, e.g. the auto-
matic climate control.
The ECO start/stop function is neither available
in the
Sport drive program nor during manual
shifting.
Automatic engine switch-off
The engine is switched off automatically, includ-
ing when:
Rthe driver removes his/her foot from the
accelerator in the Comfortdrive program and
a speed of 80 mph (130 km/h) is not excee-
ded (
Ypage 24)
Rthe engine has reached its operating temper- ature
Rthe driver’s seat belt is fastened and the
driver’s door is closed
Rthe driver only slightly depresses the accel-
erator pedal in order to, for example, maintain
the current speed for a limited distance
Rthe hood is closed and engaged properly
Rthe high-voltage battery is charged suffi-
ciently
Rno malfunctions are present in the hybrid
drive system
The internal combustion engine will not be
switched off automatically, if:
Rthe self-diagnosis function of the engine man-
agement is active
Rthere is a malfunction in the hybrid drive sys-
tem
Rthe climate control of the vehicle requires it
Rthe high-voltage battery is charging
(Ypage 40).
Automatic engine start
The automatically switched-off internal combus-
tion engine starts automatically in certain situa-
tions, if:
Rthe power demand from the driver via the
accelerator pedal is greater than the electric
motor alone can provide
Rthe driver switches to the Sportdrive pro-
gram or to manual gearshifting
Rthe condition of charge of the high-voltage
battery has reached the lower limit
Rthe driver has selected the CHARGE operating
mode
Driving23
Driving and parking

Charging the high-voltage battery
Important safety notes
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
GWARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
GDANGER
Connecting the charging cable to the mains
supply via incorrectly installed mains sockets
or by means of adapters, extension cables or
similar could cause a fire or an electric shock.
There is a risk of fatal injury.
To avoid hazardous situations, observe the
following:
ROnly connect the charging cable to mains
sockets:
-which have been properly installed and
-which have been inspected by a qualified
electrician
RFor safety reasons, only use the charging
cables supplied with the vehicle, or charg-
ing cables which have been approved for
use with this vehicle.
RNever use a damaged charging cable.
RDo not use:
-extension cables
-extension reels
-multiple sockets
RNever use socket adapters to connect the
charging cable to the mains socket. The
only exception being if the adapter has
been tested and approved by the manufac-
turer for charging the high-voltage battery
of an electric vehicle.
RObserve the safety notes in the operating
instructions for the socket adapter.
GDANGER
Connecting the charging cable to the vehicle
via an incorrectly installed wallbox or by
means of adapters, extension cables or simi-
lar could cause a fire or an electric shock.
There is a risk of fatal injury.
To avoid hazardous situations, observe the
following:
ROnly connect the charging cable to a wall-
box if:
-the wallbox is properly installed
-the wallbox has been inspected by a
qualified electrician
-the charging cable is not damaged.
RDo not extend the charging cable.
RDo not use an adapter.
RAlways observe the safety notes in the wall-
box's operating instructions.
The vehicle's high voltage electrical system is
under high voltage.
RDo not tamper with the high-voltage compo-
nents or the orange cables of the high-voltage
electrical system.
RDo not touch high-voltage components or the
orange cables of the high-voltage electrical
system when a vehicle has been involved in a
crash.
Charging the high-voltage battery29
Driving and parking
Z

RNever touch damaged components or the
damaged orange cables of the high-voltage
electrical system.
RDo not remove the covers of the high-voltage
electrical system components that are
marked with a warning sticker.
General notes
Method of operation
The vehicle is equipped with a high-voltage bat-
tery for driving. The high-voltage battery stores
the energy needed to operate the electric motor
and releases it again.
The electric motor uses energy that has been
stored in the high-voltage battery when pulling
away, accelerating and during the journey.
In overrun mode, kinetic energy is converted by
means of energy recuperation into electrical
energy and stored in the high-voltage battery.
Information on overrun mode (
Ypage 24).
The high-voltage battery can be charged as fol-
lows:
Rthrough energy recuperation while the vehicle is in motion
Rthrough the combustion engine while driving
in CHARGE operating mode (Ypage 21)
Rwith the relevant charging cable at an electri-
cal outlet while the vehicle is stationary
Rat a wallbox while the vehicle is stationary
Rat a charging station while the vehicle is sta-
tionary
The high-voltage battery can be charged in a
nominal voltage range from 100 V to 240 V.
You can view the condition of charge of the high-
voltage battery in the multifunction display.
Information about this can be found under
"Energy flow display" (
Ypage 40).
High and low outside temperatures
Low outside temperatures
At very low outside temperatures the maximum
power output of the high-voltage battery may be
reduced. The high-voltage battery is then no
longer able to provide the normal electrical
power output.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max- imum power output of the high-voltage battery
is reduced by the vehicle.
Energy consumption and electrical
range
The maximum electrical range is generally
reduced by:
Rhigh and low outside temperatures
Roperating the climate control system
Rswitching on consumers
The battery's physical characteristics are such
that leaving the vehicle parked for long periods
at low outdoor temperatures without charging it
can lead to:
Ra reduction in battery performance
Rlonger charge times
Notes on battery care
Avoid storing or transporting the vehicle at
excessively high or low temperatures over a long
period.
If you park the vehicle and leave it stationary for
long periods:
Rcheck the condition of charge of the high-
voltage battery more often
Rconnect the vehicle to a power supply
This prevents self-discharge and damage to the
high-voltage battery.
Terms of use
Please note the information on exceptions and
limitations in warranty documentation and in
the Maintenance Booklet.
Handling the charging cable and charg- ing cable controls
Always read the notes on the charging cable on
the inside of the charge socket flap.
Do not leave the charging cable controls
(
Ypage 32) hanging loose from an electrical
outlet. Otherwise, this could result in a poor
contact with the electrical outlet and malfunc-
tions when charging the vehicle.
30Charging the high-voltage battery
Driving and parking