key MERCEDES-BENZ GLE SUV HYBRID 2017 W166 Owner's Manual

A
AccidentAutomat icmeasures after an acc i-
dent ................................................ .10
Activating/deactivating cooling
with air dehumidification ...................17
Air-conditioning system
see Climat e control
Authorized Mercedes-Benz Center
see Qualified specialist workshop
B
Battery (high-voltage)see High-voltage battery
Battery (vehicle)
Display message .............................. 47
Im portant safety notes .................... 52
Jump starting .................................. .53
Brake pedal
Pedal resistance/pedal travel .......... 11
Brakes
RBS warning lamp ............................ 49
Recuperative Brake System ............. 11
Warning lamp ................................... 48
Breakdown
see Towing away
C
Chargingsee Charging the high-voltage bat-
tery (important safety notes)
Charging cable
Connecting ...................................... 33
Controls ........................................... 32
Important safety notes .................... 31
Indicator lamp .................................. 33
Removing ......................................... 34
Storing ............................................. 31
Warming up ..................................... 31
Charging the high-voltage battery
(important safety notes) ..................... 29
Climate control
Automatic climate control (3-
zone) ................................................ 15
Cooling with air dehumidification ..... 17 Dual-zone automatic climate con-
trol ................................................... 13
General notes .................................. 13
Immediate pre-entry climate con-
trol ................................................... 19
Overview of systems ........................ 13
Pre-entry climate control at
departure time ................................. 18
Pre-entry climate control via key ..... 17
Rear control panel ........................... 15
Refrigerant filling capacity ............... 54
Switching residual heat on/off ........ 17
COMAND
Menu overview ................................. 50
Consumption statistics (on-board
computer) ............................................ 43
Coolant (engine)
Checking the level ........................... 51
Displaying the temperature (on-
board computer) .............................. 43
Filling capacity ................................. 54
Temperature gauge .......................... 39
Cooling
see Climate control
D
Datasee Technical data
Display
Condition of charge ......................... 40
see Display messages
Display message
Hybrid drive system ......................... 45
Display messages
Engine .............................................. 47
Vehicle ............................................. 48
Driving safety systems
Recuperative Brake System ............. 11
DYNAMIC SELECT controller
PLUG-IN HYBRID operation .............. 22
E
ECO start/stop function PLUG-IN HYBRID operation .............. 23
Emergency
Automatic measures after an acci-
dent ................................................. 10
Index3

On-board computerDisplay messages ........................... .45
HYBRID menu .................................. 43
Important safety notes .................... 38
Instrument cluster menu .................. 44
Menu overview ................................. 39
Settings menu .................................. 43
Trip menu ......................................... 40
Online access to the vehicle
Data protection ................................ 37
Functions ......................................... 37
General information .........................3 6
Internet ............................................ 37
Operating safety .................................... 7
Operator's Manual
Vehicle equipment .............................7
P
PLUG-IN HYBRID operatingElectrical energy generated .............5 0
PLUG-IN HYBRID operation
Automatic engine start (ECO
start/stop function) .........................2 3
Automatic engine switch-off (ECO
start/stop function) ......................... 23
Charge level of the high-voltage
battery ............................................. 40
Charging the high-voltage battery .... 40
Displaying the total range and
electric range ................................... 43
Driving tips ...................................... 26
DYNAMIC SELECT controller ............ 22
ECO start/stop function .................. 23
Electric motor (power display) ......... 38
Energy flow display .......................... 40
Fuel consumption ............................ 50
Fuel consumption (COMAND) .......... 50
General notes .................................. 20
High-voltage battery (condition of
charge) ............................................ 40
Hybrid drive system overview ............ 8
HYBRID menu .................................. 43
Important safety notes .................... 20
Instrument cluster (power dis-
play) ................................................. 38
Noiseless start ................................. 22
Operating (on-board computer) ....... 38 Operating mode ............................... 21
Overrun mode .................................. 24
Parking ............................................ 37
Power display (electric motor) ......... 38
Problems ......................................... 25
Problems with SRS (supplemental
restraint system) .............................. 26
Problems with the combustion
engine .............................................. 25
Problems with the hybrid drive
system ............................................. 26
Problems with the Recuperative
Brake System ................................... 25
Pulling away ..................................... 22
READY display ................................. 22
Recuperative Brake System ............. 20
Route-based operating strategy ....... 24
Shifting manually ............................. 23
Starting ............................................ 22
When the vehicle is stationary ......... 26
Pre-entry cli
mate control (via
SmartKey)
Problems (malfunctions) .................. 18
Pre-entry climate control at time of
departure
General notes .................................. 18
Setting departure time ..................... 19
Pre-entry climate control via
SmartKey
General notes .................................. 17
Protection of the environment ............. 7
Q
QR code
Mercedes-Benz Guide App ................. 1
Qualified specialist workshop .............. 7
R
RBS (Recuperative Brake System)
Warning lamp ................................... 49
Recuperative Brake System
Driving safety systems ..................... 11
Important safety notes .................... 11
Refueling
Refueling process ............................ 27
Refueling process (PLUG-IN
HYBRID vehicles) ............................. 27
Index5

Occupant safety
Restraint system warning lamp
If the restraint system is disrupted, the high-
voltage on-board electrical system may not be
switched off in the event of an accident as inten-
ded.
GDANGER
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or may not deploy as
intended during an accident. This can affect
for example the Emergency Tensioning
Device or the air bag. Furthermore, in the
event of an accident, the vehicle's high-volt-
age electrical system may not be deactivated as intended. You may be electrocuted if you
touch the damaged components of the vehi-
cle's high-voltage electrical system. This
poses an increased risk of injury or even fatal
injury.
Have the restraint system checked and
repaired in a qualified specialist workshop assoon as possible. After an accident, switch off
the ignition immediately and remove the key
from the ignition lock.
A malfunction has occurred if the 6restraint
system warning lamp:
Rdoes not light up after the ignition is switched
on
Rdoes not go out after a few seconds while the
combustion engine or hybrid system is run-
ning
Rlights up again while the combustion engine
or hybrid system is running
12Occupant safety
Safety

In the vehicle Operator's Manual, information and recommendations can be found on:
Rusing automatic climate control
Rusing the rear control panel
Rthe individual functions
Observe these notes for optimal use of the automatic climate control.
The "Cooling with air dehumidification" function is even available when the engine is not running
(
Ypage 17).
Use the residual heat function if you want to heat or ventilate the vehicle interior when the ignition is switched off. The residual heat function can only be activated or deactivated with the ignition
switched off. When the ignition is switched on, the residual heat function is switched off
(
Ypage 17).
Operating the climate control sys-
tems
Switching cooling with air dehumidi-
fication on/off
If you deactivate the "Cooling with air-dehumid-ification" function, the air inside the vehicle will
not be cooled. The air inside the vehicle will also
not be dehumidified. The windows can fog up
more quickly. Therefore, deactivate the cooling
with air-dehumidification function only briefly.
The "Cooling with air dehumidification" function
is available even when the engine is not running.
The air inside the vehicle is cooled and dehu-
midified according to the temperature selected.
Condensation may drip from the underside of
the vehicle when it is in cooling mode. This is
normal and not a sign that there is a malfunc-
tion.
XTo activate: press the¿orÁ button.
The indicator lamp in the ¿orÁ button
lights up.
XTo deactivate: press the¿orÁ but-
ton.
The indicator lamp in the ¿orÁ button
goes out. The "Cooling with air dehumidifica-
tion" function has a delayed switch-off fea-
ture.
Switching the residual heat on or off
It is possible to make use of the residual heat of
the engine to continue heating the stationary
vehicle for up to 30 minutesafter the engine has
been switched off. The heating time depends on
the set interior temperature.
XTo activate: press theÌorÁ button.
The indicator lamp in the ÌorÁ button
lights up.
XTo deactivate: press theÌorÁ but-
ton.
The indicator lamp in the ÌorÁ button
goes out.
The blower will run at a low speed regardless of
the airflow setting.
If you activate the residual heat function at high
temperatures, only the ventilation will be acti-
vated. The blower runs at medium speed.
Residual heat is deactivated automatically:
Rafter approximately 30 minutes
Rwhen the ignition is switched on
Rif the battery voltage drops
Pre-entry climate control via Smart-
Key
General notes
Before getting in, the vehicle interior can be
briefly warmed or ventilated in advance and the air from the air vents can be pre-cooled.
The high-voltage battery must be sufficiently
charged before "Pre-entry climate control via
SmartKey" can be activated.
When the vehicle is pre-cooled, the following
functions are activated if required:
RClimate control system
RBlower
RSeat ventilation
Operating the climate control systems17
Climate control

When the vehicle is pre-heated, the following
functions are activated if required:
RClimate control system
RBlower
RSeat heating
If you have activated ionization via the multime-
dia system, it is activated together with pre-
entry climate control.
Activating/deactivating
Before "Pre-entry climate control via SmartKey"
can be activated, you must activate the function
using the on-board computer.
XTo activate: unlock the vehicle with the
SmartKey or KEYLESS-GO.
The climate control functions are activated
for up to 5 minutes for pre-heating and pre-
cooling.
XTo deactivate: "Pre-entry climate control via
SmartKey" deactivates automatically when
the engine is started.
The following functions remain active after the
engine is started:
RSeat heating (heating)
RSeat ventilation (ventilation)
RIonization
Problems with "Pre-entry climate control via SmartKey"
ProblemPossible causes/consequences and MSolutions
"Pre-entry climate con-
trol via SmartKey" can-
not be switched on or
has switched itself off.The condition of charge of the high-voltage battery is under the speci-
fied minimum condition of charge.
XStart the engine when the vehicle is at a standstill.
The engine powers the electric motor. The electric motor operates
as a generator. The high-voltage battery is being charged.
Further information on charging the high-voltage battery via:
Ra mains socket (Ypage 31)
Ra charging station (Ypage 35)
Ra wallbox (Ypage 34)
"Pre-entry climate control via SmartKey" has been started more than
twice with the engine switched off.
XSwitch on the engine and let it run for more than ten seconds.
XTry again to switch on "Pre-entry climate control via SmartKey".
Pre-entry climate control at time of
departure
Important safety notes
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
General notes
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an
electric power supply. The condition of charge of
the high-voltage battery must be higher than the
specified minimum condition of charge, how-
ever.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified minimum
charge. "Pre-entry climate control at departure
time" is only activated subsequently.
18Operating the climate control systems
Climate control

If manual gearshifting is deactivated, the auto-
matic transmission shifts:
Rinto the drive program that was last selected,
and
Rinto the driving mode that was last selected
If you change the drive program, the operating
mode that was last selected is stored for approx-
imately 60 seconds. After this time, the HYBRID
operating mode is automatically activated.
Starting the engine
The vehicle starts in electric mode without the
internal combustion engine (noiseless start).
The internal combustion engine starts only after the power demanded by the driver exceeds the
available power that the electric motor can cur-
rently provide.
Noiseless start operation is dependent on the
outside temperature and the operating temper- ature of the internal combustion engine. If not all
conditions for noiseless start operation are ful-
filled, the vehicle starts with the internal com-
bustion engine.
Observe the notes on starting in the vehicle
Operator's Manual.
XSwitch on the ignition.
XDepress the brake pedal.
XStart the vehicle (see the vehicle Operator's
Manual).
When the vehicle is operational, the READY
indicator lights up in the multifunction display
(
Ypage 39).
Pulling away
XDepress the brake pedal and keep it
depressed.
XShift the transmission to position Dor R.
XIf the Apply Brake to Shift from 'P'display message appears in the multifunction display, depress the brake pedal more firmly
and select the desired transmission position.
XRelease the brake pedal.
XCarefully depress the accelerator pedal.
You can find further information on pulling away
in the vehicle Operator's Manual.
Drive programs
DYNAMIC SELECT controller
Select the drive program using the DYNAMIC
SELECT controller. Depending on the drive pro-
gram selected the following vehicle character-
istics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering.
Rthe energy management
Each time you start the engine with the ignition SmartKey or the Start/Stop button, the Com-
fort drive program is activated. You can find
further information on starting the engine in the
vehicle Operator's Manual.
XTurn DYNAMIC SELECT controller :as many
times as necessary until the desired drive
program is selected.
The status icon of the selected drive program
is shown in the multifunction display.
In addition, the current drive program settings are displayed briefly in the multimedia system
display.
22Driving
Driving and parking

Urban driving
In city traffic, energy is recuperated during fre-
quent deceleration phases.
The vehicle can be driven by the electric motor
alone up to a speed of approximately 80 mph
(130 km/h).
The vehicle is driven by the electric motor alone
only when all conditions for the automatic
engine switch-off are fulfilled.
Further information on the automatic engine
switch-off (
Ypage 23).
Driving on inter-urban roads
The following phases are possible when driving
on inter-urban roads:
Rrapid acceleration (boost mode)
Renergy recuperation
Relectric operation mode
The vehicle can be driven by the electric motor
alone up to a speed of approximately 74 mph
(120 km/ h).
A great deal of recovered energy may be avail-
able, depending on the route profile. This
reduces consumption and emissions.
Highway driving
When driving on a highway, switching off the
combustion engine has a particularly positive
effect on fuel consumption and emissions.
If the driver removes his/her foot from the
accelerator pedal in the Comfortdrive program
and a speed of 80 mph (130 km/h) is not excee-
ded, the combustion engine is automatically
switched off.
Further information on the automatic engine
switch-off (
Ypage 23).
Refueling
Refueling
General information
Observe the important safety notes under
"Refueling" in the vehicle Operator's Manual. Pressure in the fuel tank must be released
before refueling. Otherwise, the fuel filler flap
cannot be opened.
If you unlock/lock the vehicle from the outside,
the fuel filler flap also unlocks/locks.
The position of the fuel filler cap is displayed in
the instrument cluster
8. The arrow next to
the filling pump indicates the side of the vehicle.
Preparing to refuel
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑ GO:
XOpen the driver's door.
The vehicle electronics now have status 0.
This is the same as the SmartKey having been
removed.
The driver’s door can be closed again.
Opening the fuel filler flap (PLUG-IN
HYBRID vehicles)
XPull switch ;.
Indicator lamp :flashes and the Please
Wait Depressurizing Tankmessage
appears in the multifunction display.
If the fuel filler cap is unlocked, indicator
lamp :lights up.
The Tank is Depressurized Ready for
Refuelingmessage appears in the multi-
function display.
Please be sure to observe the information on
refueling on the fuel filler flap.
There is a malfunction if:
Rindicator lamp :first flashes and then goes
out
Rthe yellow engine diagnostics warning lamp
lights up
Refueling27
Driving an d parking
Z

iFrom a speed of 1 mph (2 km/h), the fuel
filler flap can no longer be opened.
iThe unlocking process for the fuel filler cap
may take up to 15 minutes.
:To open the fuel filler flap
;To insert the fuel filler cap
=Instruction label for fuel type to be refueled
?Tire pressure table
XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
XTurn the fuel filler cap counterclockwise and
remove it.
XInsert the fuel filler cap into the holder on the
inside of the fuel filler flap.
XCompletely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
XOnly fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops filling for the first time. Otherwise, fuel may
leak out.
Closing the fuel filler flap
XReplace the cap on the filler neck and turn
clockwise until it engages audibly.
XClose the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you drive at speeds above 1 mph (2 km/h)
with the fuel filler flap open, the Fuel Filler
Flap Openmessage is shown in the multifunc-
tion display.
If you are driving with the fuel filler cap open, the
8 reserve fuel warning lamp flashes. A mes-
sage appears on the multifunction display.
In addition, the ;Check Engine warning
lamp may light up.
Information on indicator and warning lamps in
the instrument cluster (see the vehicle Opera-
tor's Manual).
Problems with the fuel tank
ProblemPossible causes/consequences and MSolutions
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (see the vehicle Operator's Manual).
XDepressurize the fuel tank (Ypage 27).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (see the vehicle Oper-
ator's Manual).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
28Refueling
Driving and parking

Removing the charging cable
The high-voltage battery is fully charged when:
Rthe charge level display reaches 100% in the
multifunction display (Ypage 40)
Rthe indicator lamp in the vehicle socket lightsup green after unlocking or locking the vehicle
XPress and hold button Bon the charging
cable connector and remove the charging
cable connector from the vehicle socket.
XClose socket cap =.
XClose charge socket flap :.
Charging the high-voltage battery at
the charging station
Before beginning the charging process at a
charging station without communication capa-
bilities, you must first activate the station, e.g.
using an RFID card. Observe the on-site opera-
tor instructions for the charging station.
The connection for the vehicle at a charging sta-
tion is identical to the connection on a wallbox
(
Ypage 34).
Problems with the charging process
ProblemPossible causes/consequences and MSolutions
The charge socket flap
cannot be opened.The charge socket flap is not unlocked.
XUnlock the vehicle (see the vehicle Operator's Manual).
If the SmartKey battery is discharged:
XUnlock the driver's door using the mechanical key (see the vehicle
Operator's Manual).
or
XUnlock the vehicle centrally from the inside (see the vehicle Oper-
ator's Manual).
The charge socket flap is unlocked, but the opening mechanism is
jammed.
XLock the vehicle and unlock it again.
If, after that, the opening mechanism is still jammed:
XConsult a qualified specialist workshop.
Charging the high-voltage battery35
Driving and parking
Z

Trip menu
Energy flow display
Selecting the energy flow display in the
multifunction display
XPress the =or; button on the steering
wheel to select the Tripmenu.
XUse: or9 to select Energy Flow.
XConfirm by pressing aon the steering
wheel.
The active components of the hybrid drive
system are highlighted in the energy flow dis-
play.
Overview
:Internal combustion engine
;Electric motor
=High-voltage battery condition of charge
?High-voltage battery
AEnergy flow
The active components of the hybrid drive sys-
tem are highlighted.
The energy flow is indicated by arrows. The
arrows have a different color depending on the
operating state.
Automatic engine switch-off
The engine and electric motor are switched off.
The arrows for the energy flow are not shown.
The condition of charge of the high-voltage bat-
tery is shown when the SmartKey is in position 2
in the ignition lock.
Engine running while vehicle is stationary
The combustion engine is running while the
vehicle is stationary. The high-voltage battery is
not being charged.
The arrows for the energy flow are not shown.
The combustion engine is highlighted.
Charging while vehicle is stationary
The engine powers the electric motor. The elec-
tric motor operates as a generator. The high-
voltage battery is being charged.
The arrow representing energy flow is shown in
white.
40Menus and submenus
On-board computer and displays