service indicator MERCEDES-BENZ GLK-Class 2011 X204 Owner's Manual

1, 2, 3 ...
115 V socket ...................................... 218
12 V socket ........................................ 217
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 156
A
ABS (Anti-lock Braking System) Display message ............................ 181
Function/notes ................................ 62
Warning lamp ................................. 197
Accident (notes) ................................ 245
Active light function (display
message) ............................................ 186
Active service system see Service interval display
Air bags
Display message ............................ 179
Front air bag (driver, front
passenger) ....................................... 37
Important safety notes ....................36
Knee bag .......................................... 38
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................41
Pelvis air bag ................................... 40
Safety guidelines ............................. 35
Side impact air bag ..........................39
Window curtain air bag ....................41
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 120
Air distribution
Setting ........................................... 121
Airflow
Setting ........................................... 122
Air nozzles
see Air vents .................................. 124
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................123
Air vents ............................................. 124
Glove box ....................................... 125
Important safety information .........124
Rear ............................................... 125
Setting the center air vents ...........124
Setting the side air vents ...............124
Alarm system
see ATA
Anti-lock Braking System
see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........65
Ashtray ............................................... 215
ATA (Anti-Theft Alarm system) Activating/deactivating ...................65
Function ........................................... 65
Switching off the alarm ....................65
Audio menu (on-board computer) .... 168
AUTO lights see Light sensor
Automatic car wash .......................... 237
Automatic transmission Display message ............................ 192
Driving tips .................................... 136
Emergency running mode ..............139
Kickdown ....................................... 136
Malfunction .................................... 139
Program selector button ................137
Pulling away ................................... 131
Releasing the parking lock
manually ........................................ 139
Selector lever ................................ 134
Starting .......................................... 131
Trailer towing ................................. 136
B
Backrest (display message) ............. 193
Bag hook ............................................ 210
BAS (Brake Assist System) ................. 62
Battery Charging ........................................ 254
Checking (SmartKey) .......................72
Display message ............................ 188
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Octane number (fuel) ........................ 296
Odometer ........................................... 166
Off-road 4MATIC .......................................... 156
Oil
see Engine oil
On-board computer
Audio menu ................................... 168
Convenience submenu ..................173
Display messages ..........................175
Factory settings ............................. 174
Important safety notes ..................162
Instrument cluster submenu ..........171
Lighting submenu .......................... 172
Message memory .......................... 175
Navigation menu ............................ 167
Operating video DVD .....................169
Operation ....................................... 163
Overview of menus ........................165
Service menu ................................. 170
Settings menu ............................... 171
Standard display submenu ............166
Telephone menu ............................ 169
Time/Date submenu .....................171
Trip menu ...................................... 166
Vehicle submenu ........................... 173
Opening and closing the side trim
panels ................................................. 112
Operating system see On-board computer
Outside temperature
Display ........................................... 163
Overhead control panel
Overview .......................................... 30
Override feature
Rear side windows ...........................60
P
Paint code number ............................ 293
Paintwork (cleaning instructions) ... 239
Panic alarm .......................................... 61
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 86
Resetting ......................................... 87
Parking ............................................... 142
Parking aid
PARKTRONIC ................................. 151
Rear view camera .......................... 154
Parking brake .................................... 143
Parking lamp (display message) ...... 185
Parking lock Releasing manually (automatic
transmission) ................................. 139
Parking position
Exterior mirror on the front-
passenger side ................................. 99
PARKTRONIC
Activating/deactivating .................153
Function/notes ............................. 151
Malfunction .................................... 154
Problem ......................................... 154
Range of the sensors .....................152
Trailer towing ................................. 153
Warning display ............................. 152
PASSENGER AIRBAG OFF indicator
lamp (only Canada) ............................. 46
PASSENGER AIRBAG OFF indicator
lamp (only USA) ................................... 41
Pedals ................................................. 144
Permanent display (on-board
computer) .......................................... 171
Permanent four-wheel drive see 4MATIC
Plastic trim (cleaning instructions) . 241
Power supply (trailer) ....................... 159
Power washers .................................. 238
Power windows see Side windows
Product information ............................ 17
Program selector button .................. 137
Pulling away Automatic transmission .................131
R
Radio Changing stations (on-board
computer) ...................................... 168
see separate operating instructions
Range (on-board computer) ............. 166
Rear compartment Setting the airflow .........................122
Setting the air vents ......................125
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Rear fog lamp (display message) ..... 185
Rear seat backrest Display message ............................ 193
Rear seat backrest (display
message) ............................................ 193
Rear view camera Function/notes ............................. 154
Rear view camera (cleaning
instructions) ...................................... 240
Rear-view mirror Anti-glare (manual) ..........................97
Dipping (automatic) .........................98
Rear window heating
Malfunction .................................... 123
Switching on/off ........................... 123
Rear window wiper ........................... 114
Replacing the wiper blade .............. 115
Refueling ............................................ 140
Remote control Programming (garage door
opener) .......................................... 225
Reporting
Malfunctions relevant to safety ........ 21
Reserve fuel
Display message ............................ 189
Warning lamp ................................. 200
Restraint systems
see SRS
Reversing lamp (display message) .. 185
Roadside Assistance (breakdown) .... 18
Roller blind see Roller sunblind
Roller sunblind
Opening/closing .............................. 87
Panorama roof with power tilt/
sliding panel ..................................... 86
Roof carrier ................................ 213, 214
Roof lining and carpets (cleaning
guidelines) ......................................... 242
Route see Route guidance (on-board
computer)
Route guidance (on-board
computer) .......................................... 167S
Safety Children in the vehicle .....................55
Child restraint systems ....................56
Occupant Classification System
(OCS) ............................................... 41
Overview of occupant safety
systems ........................................... 34
Safety systems
see Driving safety systems
Seat backrest (rear)
Folding forwards/back ..................208
Seat belts
Adjusting the height ......................... 53
Belt force limiters ............................ 54
center rear-compartment seat .........53
Cleaning ......................................... 242
Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines .............50
Releasing ......................................... 54
Safety guidelines ............................. 35
Special seat belt retractor ...............58
Warning lamp ................................. 196
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............95
Seats
Adjusting (electrically) .....................92
Adjusting the 4-way lumbar
support ............................................ 94
Adjusting the head restraint ............93
Adjusting the lumbar support ..........94
Cleaning the cover .........................242
Correct driver's seat position ........... 90
Important safety notes ....................91
Storing settings (memory
function) ........................................ 100
Switching seat heating on/off .........95
Sensors (cleaning instructions) ....... 240
Service indicator see Service interval display
Service interval display .................... 236
Displaying a service message (on-
board computer) ............................ 237
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Kilopascal (kPa) (definition) ...........285
Labeling (overview) ........................280
Load bearing index (definition) ......286
Load index ..................................... 283
Load index (definition) ...................285
Maximum loaded vehicle weight
(definition) ..................................... 285
Maximum load on a tire
(definition) ..................................... 286
Maximum permissible tire
pressure (definition) ....................... 285
Maximum tire load .........................278
Maximum tire load (definition) .......285
Optional equipment weight
(definition) ..................................... 286
PSI (pounds per square inch)
(definition) ..................................... 286
Replacing ....................................... 280
Service life ..................................... 265
Sidewall (definition) .......................286
Speed index (definition) .................285
Storing ........................................... 266
Structure and characteristics
(definition) ..................................... 284
Temperature .................................. 279
TIN (Tire Identification Number)
(definition) ..................................... 286
Tire bead (definition) ......................286
Tire pressure (definition) ................286
Tire pressures (recommended) ......284
Tire size (data) ............................... 287
Tire size designation, load-bearing
capacity, speed index ....................281
Tire tread ....................................... 265
Tire tread (definition) .....................286
Total load limit (definition) .............287
Traction ......................................... 279
Traction (definition) .......................286
Tread wear ..................................... 279
TWR (permissible trailer drawbar
noseweight) (definition) .................286
Uniform Tire Quality Grading
Standards ...................................... 278
Uniform Tire Quality Grading
Standards (definition) ....................284
Unladen weight (definition) ............285
Wear indicator (definition) .............286
Wheel rim (definition) ....................285Tires and wheels (important safety
information) ....................................... 264
Top Tether ............................................ 59
Towing Important safety guidelines ...........258
Installing the towing eye ................258
Removing the towing eye ...............259
Towing a trailer
Driving tips .................................... 156
Trailer
Coupling up ................................... 157
Decoupling ..................................... 158
Display message ............................ 183
Power supply ................................. 159
Towing ........................................... 157
Trailer loads and drawbar
noseweights ...................................... 158
Trailer towing .................................... 136
ESP ®
................................................ 64
PARKTRONIC ................................. 153
Transfer case ..................................... 139
Transmission position display ......... 135
Transmission positions .................... 135
Trip computer (on-board
computer) .......................................... 166
Trip odometer Calling up ....................................... 166
Resetting (on-board computer) ......167
Trunk
Automatic opening ..................... 78, 79
Trunk lid
Opening/closing .............................. 78
Turn signal (display message) ......... 184
Turn signals ....................................... 104
TWR (permissible trailer drawbar
noseweight) (definition) ................... 286
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................77
From inside the vehicle (central
unlocking button) ............................. 76
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Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge.XDisconnect the battery or connect it to a
trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer
damage as a result of lack of use.
XVisit a qualified specialist workshop and
seek advice.
Driving tips
General driving tips
Important safety notes
GWarning
Please do not forget that your primary
responsibility is to drive the vehicle. A driver's
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you use the telephone 18
while driving,
please use the hands-free device and only use
the telephone when road, weather and traffic
conditions permit. Some jurisdictions prohibit
the driver from using a mobile telephone while
driving a vehicle.
Only operate the audio system or
COMAND 18
(Cockpit Management and Data
System) if road, weather and traffic
conditions permit. Otherwise, you may not be
able to observe traffic conditions and could
endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Drive sensibly – save fuel
To save fuel, observe the following notes:
XKeep tires at the recommended inflation
pressures.XRemove unnecessary cargo.XRemove the roof rack when not in use.XMaintain a low engine speed until the
engine is warm.XAvoid frequent acceleration and
deceleration.XHave all maintenance work performed at
the service intervals specified in the
Service Booklet or indicated by the service
interval indicator.
Fuel consumption is also increased by driving
in cold weather, in stop-and-go traffic, on
short trips and in mountainous areas.
Drinking and driving
GWarning
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWarning
Make sure absolutely no objects are
obstructing the pedals' range of movement.
18 Observe all legal requirements.144Driving tipsDriving and parking
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iYou may wish to deactivate
ESP ®
(Y page 63) when pulling away with
snow chains installed. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Slippery road surfacesGWarning
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monoxide
(CO) gases may enter vehicle interior
resulting in unconsciousness and death.
To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.
GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
You should drive particularly carefully on
slippery road surfaces. Avoid sudden
acceleration, steering and braking
maneuvers. Do not use cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.
i
For more information on driving with
snow chains, see ( Y page 148).
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Service24h" section of the Service
Booklet.
Driving systems
Cruise control
Important safety notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer, you must
select shift range 1, 2 or 3 in good time. By
doing so, you will make use of the braking
effect of the engine, which relieves the load
on the brake system and prevents the brakes
from overheating and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
GWarning
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle's speed
and for safe brake operation.
Only use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
R The use of the cruise control can be
dangerous on winding roads or in heavy
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mbrace25
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the ï MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 26
.
The mbrace system is available if:
R it has been activated and is operational.
Activation requires an available cellular
phone network, a valid SIM card and a
service subscription to a surveillance
service provider.
R the battery is sufficiently charged.
R the corresponding cellular phone network
is available for transmitting data to the
customer center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the customer center.
The mbrace system
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB info call
To control the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of the audio
system.
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com 27
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWarning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button F does not come on during the
system self-test.
R The indicator lamp in Information button
ï does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button F, or
Information button ï remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
25
The system is called TELEAID in Canada.
26 USA only.
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multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under the number
866-990-9007
R Canada: Customer Service under
1-888-923-8367.
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the ï MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be dialed
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button flashes. The
Connecting Call message appears in the
multifunction display.
COMAND is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is compiled, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle model
R vehicle color
R vehicle identification number
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. If the
vehicle occupants are able to respond, the
Response Center will attempt to obtain more
detailed information on the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWarning
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
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your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may
be charged for services such as repair work
and/or towing. Further details are available
in your mbrace manual.
i If the indicator lamp in MB info call
button : flashes continuously and it was
not possible to establish a voice
connection to the Response Center, then
the mbrace system has failed to initiate a
Roadside Assistance call (e.g. the
corresponding cellular phone network is
not available). The Call Failed message
appears in the multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the audio system or on
COMAND.
i Sign and Drive services 28
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a flat tire
with the vehicle's own spare tire.
MB Info call button
XPress and hold MB info call button : for
more than two seconds.
A call to the Response Center is initiated.
MB info call button indicator lamp :flashes while the connection is being
established. The Connecting Call
message appears in the multifunction
display and COMAND is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The audio system or COMAND display
shows that an mbrace call is active. You can
switch to the navigation menu by pressing
the NAVI button on COMAND during the
call. Spoken commands are not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 29
.
Log in under "Owners Online".
i If the indicator lamp in MB info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB info call
(e.g. the corresponding mobile phone
network is not available). The Call
Failed message appears in the
multifunction display.
28 USA only.
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XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority
An emergency call can still be initiated even
if a service call is currently active, e.g. a
Roadside Assistance call or an MB info call.
In this case, an emergency call will take
priority and override all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on the audio system or on COMAND.
i When an mbrace call has been initiated,
the audio system or COMAND is muted.
The mobile phone is no longer connected
to COMAND. If you must use your mobile
phone, we recommend that you do this only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Destination Download gives you access to a
database with over 10 million points of
interest (POIs) which can be downloaded to
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the entered address.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the tailgate handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 220) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 30
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
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