MERCEDES-BENZ GLK-Class 2011 X204 Owner's Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: GLK-Class, Model: MERCEDES-BENZ GLK-Class 2011 X204Pages: 304, PDF Size: 13.08 MB
Page 1 of 304
GLKOperator's ManualBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 1
Page 2 of 304
Symbols
Registered trademarks:
R BabySmart™ is a registered trademark of
the Siemens Automotive Corp.
R Bluetooth ®
is a registered trademark of the
Bluetooth SIG Inc.
R ESP ®
is a registered trademark of Daimler
AG.
R HomeLink ®
is a registered trademark of
Prince, a Johnson Controls Company.
R Logic 7 ®
is a registered trademark of
Harman International Industries,
Incorporated.
R Microsoft ®
a registered trademark of the
Microsoft Corporation in the USA and in
other countries.
R SIRIUS and related brands are registered
trademarks of SIRIUS XM Radio Inc.
R Windows Media ®
is a registered trademark
of the Microsoft Corporation in the USA and
in other countries.
In this Operator's Manual you will find the
following symbols:GWarning
Warning notices draw your attention to
hazards that endanger your health or life, or
the health or life of others.
! Warning notices draw your attention to
hazards that could cause damage to your
vehicle.
i Practical tips or other information that
could be helpful to you.
XThis symbol indicates instructions
that you must follow.XA number of these symbols
appearing in succession indicates
instructions with several steps.Y pageThis symbol tells you where to look
for further information on a topic.YYThis symbol marks a warning or
procedure which is continued on
the next page.DisplayText in the multifunction display/
COMAND display.BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 2
Page 3 of 304
Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.2045845481
É2045845481ÃËÍ
BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 1
Page 4 of 304
BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 2
Page 5 of 304
Index ....................................................... 4Introduction ......................................... 17At a glance ........................................... 23Safety ................................................... 33Opening and closing ...........................67Seats, steering wheel and mirrors ....89Lights and windshield wipers ..........101Climate control ................................. 117Driving and parking ..........................127On-board computer and displays ....161Loading, stowing and features ........205Maintenance and care ......................231Roadside Assistance ........................243Tires and wheels ............................... 263Technical data ................................... 291
Contents3BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 3
Page 6 of 304
1, 2, 3 ...
115 V socket ...................................... 218
12 V socket ........................................ 217
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 156
A
ABS (Anti-lock Braking System) Display message ............................ 181
Function/notes ................................ 62
Warning lamp ................................. 197
Accident (notes) ................................ 245
Active light function (display
message) ............................................ 186
Active service system see Service interval display
Air bags
Display message ............................ 179
Front air bag (driver, front
passenger) ....................................... 37
Important safety notes ....................36
Knee bag .......................................... 38
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................41
Pelvis air bag ................................... 40
Safety guidelines ............................. 35
Side impact air bag ..........................39
Window curtain air bag ....................41
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 120
Air distribution
Setting ........................................... 121
Airflow
Setting ........................................... 122
Air nozzles
see Air vents .................................. 124
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................123
Air vents ............................................. 124
Glove box ....................................... 125
Important safety information .........124
Rear ............................................... 125
Setting the center air vents ...........124
Setting the side air vents ...............124
Alarm system
see ATA
Anti-lock Braking System
see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........65
Ashtray ............................................... 215
ATA (Anti-Theft Alarm system) Activating/deactivating ...................65
Function ........................................... 65
Switching off the alarm ....................65
Audio menu (on-board computer) .... 168
AUTO lights see Light sensor
Automatic car wash .......................... 237
Automatic transmission Display message ............................ 192
Driving tips .................................... 136
Emergency running mode ..............139
Kickdown ....................................... 136
Malfunction .................................... 139
Program selector button ................137
Pulling away ................................... 131
Releasing the parking lock
manually ........................................ 139
Selector lever ................................ 134
Starting .......................................... 131
Trailer towing ................................. 136
B
Backrest (display message) ............. 193
Bag hook ............................................ 210
BAS (Brake Assist System) ................. 62
Battery Charging ........................................ 254
Checking (SmartKey) .......................72
Display message ............................ 188
4IndexBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 4
Page 7 of 304
Important safety guidelines
(SmartKey) ....................................... 72
Jump-starting ................................. 256
Replacing (SmartKey) ......................72
Safety notes .................................. 253
Belt
see Seat belts
Brake fluid
Notes ............................................. 298
Brake fluid level ................................ 236
Brake lamp (display message) ......... 184
Brakes ABS .................................................. 62
BAS .................................................. 62
Brake fluid (notes) .........................298
Display message ............................ 182
Important safety notes ..................145
Maintenance .................................. 146
Parking brake ........................ 143, 147
Warning lamp ................................. 195
Breakdown
see Accident (notes)
see Flat tire
Bulbs
Backup lamp .................................. 112
Brake lamp .................................... 112
High-beam headlamps ...................110
License plate lamp .........................113
Low-beam headlamps ....................110
Overview ........................................ 108
Parking lamps ................................ 111
Rear fog lamp ................................ 112
Replacing ....................................... 112
Standing lamps (front) ...................111
Tail lamp ........................................ 112
Turn signal lamp ............................ 112
Turn signals (front) ......................... 111
C
CAC (Customer Assistance Center) .........20
California
Important notice for retail
customers and lessees ....................18
Calling up a malfunction
see Display messages
Capacities
see Technical data
Care
Carpets .......................................... 242
Car wash ........................................ 237
Display ........................................... 241
Gear or selector lever ....................241
Headlamps ..................................... 240
Notes ............................................. 237
Paint .............................................. 239
Plastic trim .................................... 241
Power washer ................................ 238
Rear view camera .......................... 240
Roof lining ...................................... 242
Seat belt ........................................ 242
Seat covers .................................... 242
Sensors ......................................... 240
Steering wheel ............................... 241
Tail pipes ....................................... 241
Trim strips ..................................... 241
Washing by hand ........................... 238
Wheels ........................................... 238
Windows ........................................ 239
Wiper blades .................................. 239
Wooden trim .................................. 241
Cargo compartment cover ............... 210
Cargo compartment enlargement ... 208
Cargo compartment floor Opening/closing ............................ 212
Stowage well (under) .....................212
Cargo net
Attaching ....................................... 211
Important safety information .........211
Cargo tie down rings ......................... 209
CD player/CD changer (on-board
computer) .......................................... 169
Center console ..................................... 29
Central locking Automatic locking (on-board
computer) ...................................... 173
SmartKey ......................................... 68
Changing bulbs
Headlamps ..................................... 107
Changing gears .................................. 136
Changing the programming SmartKey ......................................... 71
Child-proof locks
Rear doors ....................................... 60Index5BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 5
Page 8 of 304
ChildrenIn the vehicle ................................... 55
Restraint systems ............................ 56
Child seat
Automatic recognition .....................46
Automatic recognition/air bag
deactivation, self-test ......................48
Display message ............................ 177
LATCH-type (ISOFIX ) child seat
anchors ............................................ 58
Special seat belt retractor ...............58
Top Tether ....................................... 59
Troubleshooting ............................... 49
Cigarette lighter ................................ 216
Classification system for
occupants (OCS) Faults ............................................... 45
Operation ......................................... 41
System self-test ............................... 44
Climate control
Activating/deactivating .................120
Activating/deactivating air-
recirculation mode .........................123
Controlling automatically ...............121
Cooling with air dehumidification ..120
Defrosting the windshield ..............122
Demisting the windows .................. 123
Dual-zone automatic climate
control ........................................... 119
Important safety information .........118
Indicator lamp ................................ 121
Maximum cooling .......................... 122
Problems with "cooling with air
dehumidification" ........................... 121
Problems with the rear window
heating .......................................... 123
Refrigerant ..................................... 298
Setting the air distribution .............121
Setting the airflow .........................122
Setting the air vents ......................124
Setting the temperature ................121
Switching the MONO function on/
off .................................................. 122
Switching the rear window
heating on/off ............................... 123
Clock (on-board computer) ............... 171
Coat hooks ......................................... 212
Cockpit ................................................. 25Collapsible spare wheel
Inflating ......................................... 251
see Emergency spare wheel
Combination switch .......................... 104
Compass ............................................ 227
Consumption statistics (on-board
computer) .......................................... 166
Convenience closing feature .............. 83
Convenience opening feature ............ 83
Coolant (engine) Checking the level .........................234
Display message ............................ 186
Notes ............................................. 298
Temperature gauge ........................ 162
Warning lamp ................................. 201
Cooling
see Climate control
Cornering light (display message) ... 183
Crash-responsive emergency
lighting ............................................... 107
Cruise control Cruise control lever .......................150
Display message ............................ 189
Function/notes ............................. 149
Cup holder ......................................... 214
Center console .............................. 214
Rear compartment .........................214
Current fuel consumption (on-
board computer) ............................... 166
Customer Assistance Center (CAC) ............................................... 20
Customer Relations Department ....... 21
D
Dashboard see Cockpit
Date (on-board computer) ................ 171
Daytime running lamps Display message ............................ 186
Switching on/off (on-board
computer) ...................................... 172
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 172
Interior lighting (on-board
computer) ...................................... 173
Digital speedometer ......................... 166
6IndexBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 6
Page 9 of 304
Display (cleaning instructions) ........ 241
Display messages Brakes ........................................... 181
Calling up (on-board computer) .....175
Clearing (on-board computer) ........175
Driving systems ............................. 189
Engine ............................................ 186
KEYLESS-GO .................................. 194
Lamps ............................................ 186
Safety systems .............................. 176
Service interval display ..................236
SmartKey ....................................... 193
Tires ............................................... 189
Vehicle ........................................... 192
Distance recorder ............................. 166
Door Automatic locking ............................ 76
Automatic locking (on-board
computer) ...................................... 173
Display message ............................ 192
Emergency locking ........................... 77
Emergency unlocking .......................77
Opening (from inside) ......................76
Door control panel
Overview .......................................... 31
Doors
Important safety notes ....................75
Drinking and driving ......................... 144
Drinks holder see Cup holder
Drive program
Automatic ...................................... 137
Drive program display ...................... 135
Driving abroad ................................... 149
Driving on flooded roads .................. 147
Driving safety system EBD (Electronic Brake force
Distribution) ..................................... 65
ESP ®
(Electronic Stability
Program) .......................................... 63
ETS/4ETS (Electronic Traction
System) ........................................... 63
Important safety information ...........61
Driving safety systems
ABS (Anti-lock Braking System) .......62
BAS (Brake Assist System) ..............62
Overview .......................................... 61Driving systems
Cruise control ................................ 149
PARKTRONIC ................................. 151
Rear view camera .......................... 154
Driving tips ........................................ 136
Downhill gradients .........................145
Driving on flooded roads ................147
Towing a trailer .............................. 156
Wet road surface ........................... 146
Winter ............................................ 149
DVD audio (on-board computer) ...... 169
E
EASY-ENTRY feature ............................ 96
Activating/deactivating (on-
board computer) ............................ 173
EASY-EXIT feature ............................... 96
Activating/deactivating (on-
board computer) ............................ 173
Crash-responsive ............................. 97
EBD (Electronic Brake force
Distribution) Display message ............................ 182
Function/notes ................................ 65
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP ®
Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 141
Vehicle ............................................. 77
Emergency running mode
Automatic transmission .................139
Emergency spare wheel
Storage location ............................ 246
Stowing .......................................... 246
Emergency tensioning device
Function ........................................... 54
Safety guidelines ............................. 35
Emergency unlocking
Tailgate ............................................ 81
Index7BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 7
Page 10 of 304
Emissions purificationService and warranty information ....17
Engine
Irregular running ............................ 133
Starting problems ..........................133
Starting the engine with the key ....131
Starting with KEYLESS-GO .............131
Switching off .................................. 142
Warning lamp Check Engine ..........200
Engine electronics
Malfunction .................................... 133
Engine number .................................. 294
Engine oil Adding ........................................... 234
Checking the oil level ..................... 233
Display message ............................ 188
Lubricant additives ........................297
Notes about oil grades ................... 297
Viscosity ........................................ 297
ESC (Electronic Stability Control)
see ESP ®
ESP ®
(Electronic Stability
Program) Activating/deactivating ...................63
Display message ............................ 176
ETS/4ETS ........................................ 63
Important safety information ...........63
Trailer stabilization ........................... 64
Warning lamp ................................. 198
ETS/4ETS (Electronic Traction
System) ................................................ 63
Exhaust check ................................... 145
Exhaust tail pipe (cleaning
instructions) ...................................... 241
Exterior lighting see Lights
Exterior mirrors
Adjusting ......................................... 97
Dipping (automatic) .........................98
Folding in/out (automatically) .........98
Folding in/out (electrically) .............98
Folding in when locking (on-board
computer) ...................................... 174
Out of position ................................. 98
Setting ............................................. 98Storing settings (memory
function) ........................................ 100
Storing the parking position ............. 99
Exterior view ........................................ 24
F
First-aid kit ......................................... 245
Flat tire Changing a wheel/mounting the
spare wheel ................................... 247
Preparing the vehicle .....................247
Raising the vehicle .........................248
Floormat ............................................. 228
Front fog lamp (display message) ... 185
Fuel Additives ........................................ 296
Notes ............................................. 296
Premium-grade unleaded gasoline . 296
Refueling ........................................ 140
Specifications ................................ 296
Troubleshooting ............................. 142
Fuel consumption
Current (on-board computer) .........166
Notes ............................................. 144
Fuel filler cap (display message) ..... 189
Fuel filler flap Emergency release ........................141
Opening/closing ............................ 140
Fuel level
Calling up the range (on-board
computer) ...................................... 166
Fuses
Dashboard fuse box .......................261
Fuse allocation chart .....................261
Fuse box in the cargo
compartment ................................. 262
Fuse box in the engine
compartment ................................. 261
Notes ............................................. 260
G
Garage door opener Clearing the memory .....................227
Notes ............................................. 224
8IndexBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 8