service MERCEDES-BENZ GLK-Class 2013 X204 Owner's Manual

Publication details
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Further information about Mercedes-Benz
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Operator's Manual to the technical
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70546 Stuttgart, Germany
© Daimler AG: Not to be reprinted, translated
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without written permission from Daimler AG.
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In this Operator's Manual, you will find the
following symbols: G
WARNING
Warning notes draw your attention to hazards
that endanger your health or life, or the health
or life of others. H
Environmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle. i
Practical tips or further information that
could be helpful to you.
X This symbol indicates an
instruction that must be followed.
X Several of these symbols in
succession indicate an instruction
with several steps.
(Y page) This symbol tells you where you
can find more information about a
topic.
YY This symbol indicates a warning or
an instruction that is continued on
the next page.
Display Display This font indicates a display in the
multifunction display/COMAND
display.
Parts of the software in the vehicle are
protected by copyright ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.
As at 04.06.2012

1, 2, 3 ...
115 Vsocket ...................................... 281
12 Vsocket
see Sockets
360° camera
Function/notes ............................. 193
4ETS
see ETS/4ETS (Electronic
Traction System) A
ABS (Anti-lock Braking System) Display message ............................ 232
Function/notes ................................ 64
Important safety notes ....................64
Warning lamp ................................. 259
Activating/deactivating cooling
with air dehumidification .................131
Active Blin dSpot Assist
Activating/deactivating (on-
board computer) ............................ 225
Display message ............................ 249
Function/informatio n.................... 202
Trailer towing ................................. 205
Active Driving Assistance package .202
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 225
Display message ............................ 248
Function/informatio n.................... 205
Trailer towing ......................... 202, 208
Active light function .........................113
Active Parking Assist Canceling ...................................... .188
Detecting parking spaces ..............185
Display message ............................ 249
Exiting aparking spac e.................. 187
Important safety notes ..................184
Parking .......................................... 186
Towing atrailer .............................. 188
Adaptive Highbeam Assist
Display message ............................ 243
Function/notes ............................. 114
Switching on/off (on-board
computer) ...................................... 227
Additives (engine oil) ........................370Airb
ags
Display message ............................ 238
Front air bag (driver, front
passenger )....................................... 44
Important safety notes ....................42
Knee bag .......................................... 44
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Pelvis airb ag................................... 46
Safety guidelines ............................. 41
Side impact airb ag.......................... 45
Windo wcurtain air bag .................... 46
Air-conditioning system
see Climate control
Airf ilter (display message) ..............246
AIRF LOW ........................................... 132
Airv ents
Glove box ....................................... 137
Important safet ynotes .................. 137
Rea r............................................... 138
Setting ........................................... 137
Setting the center air vents ...........137
Setting the side air vents ...............137
see Climate control
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-loc kbraking system
see ABS (Anti-lock Braking System)
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle ..............168
Ashtray ............................................... 279
Assistance menu (on-board
computer) .......................................... 224
ASSYST PLUS Displaying a service message ........298
Hiding a service message ..............298
Notes ............................................. 298
Resetting the service interval
displa y........................................... 298
Service message ............................ 298
Special service requirements ......... 299
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................71
Function .......................................... .71
Switching off the alarm ....................714
Index

DEF
Addin g........................................... 158
Display message ............................ 246
Filling capacity ............................... 369
Important safety notes ..................369
Delaye dswitch-off
Exterio rlighting (on-board
computer )...................................... 227
Interior lighting .............................. 228
Diagnostics connection ......................26
Diesel ................................................. .368
Digital speedometer .........................220
DIREC TSELECT lever
see Automatic transmission
Display (cleaning instructions) ........308
Display messages ASSYST PLUS ................................ 298
Calling up (on-board computer) .....231
Driving systems ............................. 247
Engine ............................................ 243
General notes ................................ 231
Hiding (on-board computer) ...........231
KEYLESS-GO .................................. 256
Lights ............................................ .239
Safety systems .............................. 232
SmartKey ....................................... 256
Tires ............................................... 252
Vehicle .......................................... .254
Distance display (on-board
computer) .......................................... 224
Distance recorder ............................. 219
see Odometer
see Trip odometer
Distance warning (warning lamp) ....267
DISTRONIC PLUS Activatio ncondition s..................... 173
Deactivating ................................... 177
Display message ............................ 250
Displays in the multifunction
displa y........................................... 176
Driving tips .................................... 177
Function/notes ............................. 171
Important safety notes ..................171
Setting the specified minimum
distance ......................................... 175
Warning lamp ................................. 267 Doors
Automatic locking (on-board
computer) ...................................... 228
Automatic locking (switch) .............. .80
Central locking/unlocking
(SmartKey) ...................................... .74
Control panel ................................... 37
Display message ............................ 255
Emergency locking ........................... 81
Emergency unlocking .......................81
Important safety notes ....................79
Opening (from inside) ......................79
Drinking and driving .........................162
Drinks holder see Cuph older
Drive program
Automatic ...................................... 152
Display ........................................... 149
Display (DIRECT SELECT lever) ......149
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service .................299
Symmetrical low bea m.................. 110
Driving in mountainous terrain
Approach/departure angl e............ 168
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
ABS (Anti-lock Braking System) .......64
BAS (Brake Assist System) ..............65
BAS PLUS (Brake Assist System
PLUS) .............................................. .65
Electroni cbrake force distribution ...69
ESP ®
(Electronic Stability
Program) .................................... 66, 67
ETS/4ETS (Electronic Traction
System) ........................................... 66
Important safety information ...........64
Overview .......................................... 64
PRE-SAFE ®
Brake ............................ .69
Driving systems
360°camera .................................. 193
Active Blind Spot Assist .................202
Active Driving Assistance package 202 8
Index

Active Lane Keeping Assist
............205
Active Parking Assist .....................184
ATTENTION ASSIST ........................197
Blind Spot Assist ............................ 198
Cruise control ................................ 169
Display message ............................ 247
DISTRONI CPLUS ........................... 171
HOLD function ............................... 179
Lane Keeping Assist ......................200
Lane Tracking package ..................198
PARKTRONI C................................. 180
Rea rview camera .......................... 188
Driving tips
Automatic transmission .................151
Brakes ........................................... 164
Break-in period .............................. 140
DISTRONI CPLUS ........................... 177
Downhill gradient ........................... 164
Drinking and driving .......................162
Driving abroad ............................... 110
Driving in winter ............................ .166
Driving on flooded road s................ 166
Driving on sand .............................. 168
Driving on wet road s...................... 166
Driving over obstacles ...................168
Exhaust check ............................... 162
Fuel ................................................ 162
General .......................................... 162
Hydroplaning ................................. 166
Icy road surfaces ........................... 166
Limited braking efficiency on
salted road s................................... 164
Off-road driving .............................. 167
Snow chains .................................. 331
Symmetrical low bea m.................. 110
Tire ruts ......................................... 168
Towing atrailer .............................. 208
Traveling uphill ............................... 168
Wet road surface ........................... 164
DVD audio (on-board computer) ......222
DVD video (on-board computer) ......223 E
EASY-ENTRY feature Activating/deactivating .................229
Function/notes ............................. 102
EASY-EXIT feature
Crash-responsive ........................... 103
Function/notes ............................. 102
Switching on/off ........................... 229
EBD (electronic brake force
distribution)
Display message ............................ 233
Function/notes ................................ 69
ECO display
Function/notes ............................. 163
On-board computer .......................220
ECO start/stop function
Automatic engine start ..................145
Automatic engine switch-off ..........145
Deactivating/activating .................146
General information .......................144
Important safety notes ..................144
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency release
Driver's door .................................... 81
Vehicle ............................................. 81
Emergency spare wheel
General notes ................................ 360
Important safety notes ..................359
Storage location ............................ 360
Stowing .......................................... 361
Technical data ............................... 362
Emergency Tensioning Devices
Function .......................................... .58
Safety guideline s............................. 41
Emergency unlocking
Tailgate ............................................ 85
Emissions control
Service and warranty information ....23
Engine
Check Engine warning lamp ........... 264
Display message ............................ 243
ECO start/stop function ................144
Engine number ............................... 365
Irregularr unning............................ 147
Jump-starting ................................. 318
Starting problems ..........................147 Index
9

Off-road driving
Checklist after driving off-road ......167
Checklist before driving off-road .... 167
General information .......................167
Important safety notes ..................167
Traveling uphill ............................... 168
Oil
see Engine oil
On-board computer
Assistance menu ........................... 224
Audi omenu ................................... 222
Convenience submenu ..................229
Displaying a service message ........298
Display messages ..........................231
Factory settings submenu .............230
Important safety notes ..................216
Instrument cluster submenu ..........226
Lighting submenu .......................... 227
Menu overview .............................. 219
Message memory .......................... 231
Navigation menu ............................ 221
Operation ....................................... 217
Service menu ................................. 226
Settings menu ............................... 226
Standard displa y............................ 219
Telephone menu ............................ 223
Trip menu ...................................... 219
Vehicle submenu ........................... 228
Video DVD operatio n..................... 223
Opening and closing the side trim
panels ................................................. 119
Operating system see On-board computer
Outside temperature display ...........217
Overhead control panel ......................36
Override feature Rea rside windows ........................... 63P
Pain tcode number ............................ 364
Paintwork (cleaning instructions) ...305
Panic alarm .......................................... 40
Panorama roof with power tilt/
sliding panel
Opening/closing .............................. 91
Opening/closing the roller
sunblind ........................................... 92Problem (malfunction)
.....................92
Resetting ......................................... 92
Panorama sliding sunroof
Important safety notes ....................89
Parking ............................................... 160
Important safety notes ..................160
Parking brake ................................ 161
Position of exterior mirror, front-
passenger side ............................... 105
Rea rview camera .......................... 188
see PARKTRONIC
Parking aid
Active Parking Assist .....................184
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 233
Notes/function .............................. 161
Parking lamps
Changing bulbs .............................. 118
Switching on/off ........................... 112
PARKTRONIC
Deactivating/activating .................182
Driving system ............................... 180
Function/notes ............................. 180
Important safety notes ..................180
Problem (malfunction) ...................184
Range of the sensors .....................181
Trailer towing ................................. 183
Warning displa y............................. 182
PASSENGE RAIR BAG OFF
Problems (malfunction) .................. 238
PASSENGER AIR BAG OFF indicator
lamp ...................................................... 47
Plastic trim (cleaning instructions) .308
Power washers .................................. 304
Power windows see Side windows
PRE-SAFE ®
(anticipatory occupant
protection) Display message ............................ 234
Operation ........................................ .52
PRE-SAFE ®
Brake
Activating/deactivating .................225
Display message ............................ 235
Function/notes ................................ 69
Warning lamp ................................. 267 14
Index

Bel
tforce limiters ............................ 58
center rear-compartment sea t......... 57
Cleaning ......................................... 309
Correct usage .................................. 55
Emergency Tensioning Devices ....... .58
Fastening ......................................... 56
Important safety guidelines .............54
Releasing ......................................... 57
Safety guidelines ............................. 41
Switching belt adjustment on/off
(on-board computer) ......................229
Warning lamp ................................. 257
Warning lamp (function) ................... 57
see Seat belts
Seats
Adjusting (electrically). ....................98
Adjusting lumba rsuppor t.............. 100
Adjusting the 4-way lumbar
support .......................................... 101
Adjusting the head restraint ............99
Cleaning the cover .........................309
Correct driver's seat position ........... 96
Folding the backres t(rear
compartment) forwards/back .......272
Folding the rear bench seat
forwards/back ............................... 272
Important safety notes ....................97
Seat heating problem ....................101
Storing settings (memory function) 106
Switching sea theating on/off .......101
Sensors (cleaning instructions) .......307
Service menu (on-board computer) .226
Service products Brake fluid ..................................... 370
Coolant (engine) ............................ 371
DEF special additive s..................... 369
Engine oil ....................................... 369
Fuel ................................................ 365
Important safety notes ..................365
Refrigerant (air-conditioning
system) .......................................... 372
Washer fluid .................................. .372
Settings
Factory (on-board computer) .........230
On-board computer .......................226
Setting the air distribution ...............133
Setting the airflow ............................134
Side impact air bag .............................45Side marker lamp (display
message)
............................................ 241
Side windows Cleaning ......................................... 306
Convenience closing feature ............88
Convenience opening feature ..........87
Important safety information ...........86
Opening/closing .............................. 87
Problem (malfunction) .....................89
Resetting ......................................... 89
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................77
Changing the programming .............75
Checking the battery .......................77
Convenience closing feature ............88
Convenience opening feature ..........87
Display message ............................ 256
Door central locking/unlocking .......74
Important safety notes ....................74
Loss ................................................. 78
Mechanical key ................................ 76
Positions (ignition lock) .................141
Problem (malfunction) .....................78
Starting the engine ........................143
Snow chains ...................................... 331
Sockets Center console .............................. 280
General notes ................................ 280
Luggage compartment ...................281
Rea rcompartmen t......................... 281
Spare wheel
Storage location ............................ 360
Stowing .......................................... 361
Specialist workshop ............................ 27
Special seat bel tretractor .................. 61
Speed ,controlling
see Cruise control
Speedometer
Digital ............................................ 220
In the Instrument cluster .................31
Segments ...................................... 217
Selecting the unit of measurement 226
see Instrument cluster 16
Index

Vehicle remote malfunction
diagnosis
....................................... 289
Vehicle remote unlocking ..............288
Telephone
Accepting acall............................. 223
Display message ............................ 255
Menu (on-board computer) ............223
Number from the phone book ....... .224
Redialing ........................................ 224
Rejecting/ending acall................. 223
Temperature
Coolant .......................................... 216
Outside temperature ..................... .217
Setting (climate control) ................133
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........71
Immobilize r...................................... 71
Time
see separate operating instructions
Tire pressure
Calling up (on-board computer) .....336
Checking manually ........................335
Display message ............................ 252
Maximum ....................................... 334
Notes ............................................. 333
Pressure loss warning ....................335
Recommended ............................... 331
see Tire pressure
Tire pressure loss warning
system
Important safety notes ..................335
Restarting ...................................... 336
Tire pressure monitoring system
Checking the tire pressure
electronically ................................. 338
Function/notes ............................. 336
Restarting ...................................... 338
Warning lamp ................................. 268
Warning message .......................... 338
Tires
Aspect ratio (definition) .................351
Average weight of the vehicle
occupants (definition) ....................349
Bar (definition) ............................... 349
Changing awheel .......................... 352
Characteristics .............................. 349
Checking ........................................ 329
Definition of terms .........................349Direction of rotatio
n...................... 352
Display message ............................ 252
Distributio nofthe vehicle
occupants (definition) ....................352
DOT, Tire Identification Number
(TIN) .............................................. .348
DOT (Department of
Transportation) (definition) ............349
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 350
GTW (Gross Trailer Weight)
(definition) ..................................... 350
GVW (Gross Vehicle Weight)
(definition) ..................................... 350
GVWR (Gross Vehicle Weight
Rating) (definition) .........................350
Important safety notes ..................328
Increased vehicle weight due to
optional equipment (definition) ......349
Kilopascal (kPa) (definition) ...........350
Labeling (overview )........................ 345
Load bearing index (definition) ......351
Load index ..................................... 348
Load index (definition) ...................350
M+S tires ....................................... 330
Maximum loaded vehicle weight
(definition) ..................................... 350
Maximum load on a tire (definition) 351
Maximum permissible tire
pressure (definition) ....................... 350
Maximum tire loa d......................... 343
Maximum tire load (definition) .......350
MOExtended tires ..........................313
Optional equipment weight
(definition) ..................................... 351
PSI (pounds per square inch)
(definition) ..................................... 351
Replacing ....................................... 352
Service life ..................................... 330
Sidewall (definition) .......................351
Speed rating (definition) ................350
Storing ........................................... 352
Structure and characteristics
(definition) ..................................... 349
Summer tires ................................. 330
Temperature .................................. 345
TIN (Tire Identification Number)
(definition) ..................................... 35118
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 0001of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. 22
Introduction

Have aftermarke
taccessories installed at
a qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels
as well as accessories relevant to safety
which have not bee napproved by Mercedes.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system .Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been
specifically developed, manufactured or
selected for and adapted to Mercedes-Benz
vehicles. Only genuine Mercedes-Benz parts
should therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers
maintain a supply of genuine Mercedes-Benz
parts for necessary service and repair work.
In addition, strategically located parts
delivery centers provide quick and reliable
parts service.
Always specify the vehicle identification
number (VIN) (Y page 364) and the engine
number (Y page 365) when ordering genuine
Mercedes-Benz parts. Operator's Manual
General notes
Before you first drive off, read this Operator's
Manual carefully and familiarize yourselfw ith
your vehicle.
For your own safety and a longer vehicle life,
follow the instructions and warning notices in
this manual. Disregarding the mmay lead to
damage to the vehicle or personal injury.
Vehicle damage resulting from the disregard
of the instructions is not covered by the
Mercedes-Ben zLimited Warranty. Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipmen tof
your vehicle available at th etime of going to
print. Country-specific differences are
possible .Please note that your vehicle may
not be equipped with all features described.
This also applies to safety-related systems
and functions .The equipment in your vehicle
may therefore differ from some of the
descriptions or illustrations.
The original purchase agreement lists all
systems installed in your vehicle.
Contact an authorized Mercedes-Ben zCenter
if you have any questions about equipment or
operation.
The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-BenzC enter will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the term softhe following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State warranty enforcement laws (lemon
laws) Introduction
23 Z

Information for customers in
California
Under California law you may be entitled to a
replacemen tofyour vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18,000 miles
(approximately 29,000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada) .You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner. 24
Introduction