ESP MERCEDES-BENZ GLK-CLASS SUV 2013 Owners Manual

Symbols
Registered trademarks:
R
Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby and MLP are registered trademarks
of DOLBY Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are
registered trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of
Prince.
R iPod ®
and iTunes ®
are registered
trademarks of Apple Inc.
R Logic7 ®
is a registered trademark of
Harman International Industries.
R Microsoft ®
and Windows media ®
are
registered trademarks of Microsoft
Corporation.
R SIRIUS is a registered trademark of Sirius
XM radio Inc.
R HD Radio is a registered trademark of
iBiquity Digital Corporation.
R Gracenote ®
is a registered trademark of
Gracenote, Inc.
R ZAGATSurvey ®
and related brands are
registered trademarks of ZagatSurvey,
LLC.
In this Operator's Manual, you will find the
following symbols: G
WARNING
Warning notes draw your attention to hazards
that endanger your health or
life, or the health
or life of others. H
Environmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
! Notes on material damage alert you to
dangers

that could lead to damage to your
vehicle. i
Practical tips or further information that
could be helpful to you.
X This symbol indicates an
instruction that must be followed.
X Several of these symbols in
succession indicate an instruction
with several steps.
(Y page) This symbol tells you where you
can find more information about a
topic.
YY This symbol indicates a warning or
an
instruction that is continued

on
the next page.
Display This font indicates a display in the
multifunction display/COMAND
display.
Parts of the software in the vehicle are
protected by copyright ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.

Defrosting the windows .................
135
Defrosting the windshield .............. 134
Dual-zone automatic climate
control ........................................... 127
Important safety notes .................. 126
Indicator lamp ................................ 132
Maximum cooling .......................... 135
Notes on
using automatic climate
control ................................... 128, 131
Overview of systems ...................... 126
Problems with cooling with air
dehumidification ............................ 132
Problem with the rear window
defroster ........................................ 136
Rear control panel .........................130
Refrigerant ..................................... 372
Refrigerant filling capacity .............373
Setting the air distribution .............133
Setting the airflow ......................... 134
Setting the air vents ......................137
Setting the temperature ................ 133
Switching air-recirculation mode
on/off ............................................ 136
Switching on/off ........................... 131
Switching residual heat on/off ...... 136
Switching the rear window
defroster on/off ............................ 135
Switching the ZONE function on/
off .................................................. 134
Coat hooks ......................................... 276
Cockpit Overview .......................................... 30
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 360
see Emergency spare wheel
COMAND
see separate operating instructions
Combination switch ..........................112
Compass Calibrating ..................................... 295
Calling up ....................................... 294
Setting ........................................... 294
Consumption statistics (on-board
computer) .......................................... 219
Convenience closing feature ..............88
Convenience opening feature ............87Coolant (engine)
Checking the level ......................... 302
Display message ............................ 243
Filling capacity ............................... 371
Important safety notes
..................371
Temperature gauge ........................ 216
Warning lamp ................................. 265
Cooling
see Climate control
Cornering light function
Changing bulbs .............................. 118
Display message ............................ 239
Function/notes ............................. 114
Crash-responsive emergency
lighting ............................................... 116
Cruise control Cruise control lever .......................170
Deactivating ................................... 171
Display message ............................ 251
Driving system ............................... 169
Function/notes ............................. 169
Important safety notes .................. 169
Setting a speed .............................. 170
Storing and maintaining current
speed ............................................. 170
Cup holder
Center console .............................. 278
Important safety notes .................. 278
Rear compartment ......................... 278
Customer Assistance Center (CAC) ...27
Customer Relations Department .......27 D
Dashboard see Instrument cluster


Dashboard lighting
see Instrument cluster lighting
Data
see Technical data
Daytime running lamps
Display message ............................ 242
Switching on/off (on-board
computer) ...................................... 227
Switching on/off (switch) .............. 111
Dealerships
see Qualified specialist workshop
Declarations of conformity ................. 26 Index
7

DEF
Adding ........................................... 158
Display message ............................ 246
Filling capacity ............................... 369
Important safety notes
..................369
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 227
Interior lighting .............................. 228
Diagnostics connection ......................26
Diesel .................................................. 368
Digital speedometer .........................220
DIRECT SELECT lever see Automatic transmission
Display (cleaning instructions) ........308
Display messages ASSYST PLUS ................................ 298
Calling up (on-board computer) ..... 231
Driving systems ............................. 247
Engine ............................................ 243
General notes ................................ 231
Hiding (on-board computer) ........... 231
KEYLESS-GO .................................. 256
Lights ............................................. 239
Safety systems .............................. 232
SmartKey ....................................... 256
Tires ............................................... 252
Vehicle ........................................... 254
Distance display (on-board
computer) .......................................... 224
Distance recorder ............................. 219
see Trip odometer
Distance warning (warning lamp) ....267
DISTRONIC PLUS Activation conditions .....................173
Deactivating ................................... 177
Display message ............................ 250
Displays in the multifunction
display ........................................... 176
Driving tips .................................... 177
Function/notes ............................. 171
Important safety notes .................. 171
Setting the specified minimum
distance ......................................... 175
Warning lamp ................................. 267 Doors
Automatic locking (on-board
computer) ...................................... 228
Automatic locking (switch) ............... 80
Central locking/unlocking
(SmartKey) ....................................... 74
Control panel ................................... 37
Display message ............................ 255
Emergency locking ...........................
81
Emergency unlocking .......................81
Important safety notes .................... 79
Opening (from inside) ......................79
Drinking and driving .........................162
Drinks holder see Cup holder
Drive program
Automatic ...................................... 152
Display ........................................... 149
Display (DIRECT SELECT lever) ...... 149
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service .................299
Symmetrical low beam .................. 110
Driving in mountainous terrain
Approach/departure angle ............ 168
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
BAS (Brake Assist System) ..............65
BAS PLUS (Brake Assist System
PLUS) ............................................... 65
Electronic brake force distribution ... 69
ESP ®
(Electronic Stability
Program) .................................... 66, 67
ETS/4ETS (Electronic Traction
System) ........................................... 66
Important safety information ........... 64
Overview .......................................... 64
PRE-SAFE ®
Brake ............................. 69
Driving systems
360°camera .................................. 193
Active Blind Spot Assist ................. 2028
Index

Active Driving Assistance
package .........................................
202
Active Lane Keeping Assist ............ 205
Active Parking Assist .....................184
ATTENTION ASSIST
........................197
Blind Spot Assist ............................ 198
Cruise control ................................ 169
Display message ............................ 247
DISTRONIC PLUS ........................... 171
HOLD function ............................... 179
Lane Keeping Assist ...................... 200
Lane Tracking package .................. 198
PARKTRONIC ................................. 180
Rear view camera .......................... 188
Driving tips
Automatic transmission ................. 151
Brakes ........................................... 164
Break-in period .............................. 140
DISTRONIC PLUS ........................... 177
Downhill gradient ........................... 164
Drinking and driving .......................162
Driving abroad ............................... 110
Driving in winter ............................. 166
Driving on flooded roads ................166
Driving on sand .............................. 168
Driving on wet roads ...................... 166
Driving over obstacles ................... 168
Exhaust check ............................... 162
Fuel ................................................ 162
General .......................................... 162
Hydroplaning ................................. 166
Icy road surfaces ........................... 166
Limited braking efficiency on
salted roads ................................... 164
Off-road driving .............................. 167
Snow chains .................................. 331
Symmetrical low beam .................. 110
Tire ruts ......................................... 168
Towing a trailer .............................. 208
Traveling uphill ............................... 168
Wet road surface ........................... 164
DVD audio (on-board computer) ...... 222
DVD video (on-board computer) ......223 E
EASY-ENTRY feature Activating/deactivating .................229
Function/notes ............................. 102
EASY-EXIT feature
Crash-responsive ........................... 103
Function/notes
............................. 102
Switching on/off ........................... 229
EBD (electronic brake force
distribution)
Display message ............................ 233
Function/notes ................................ 69
ECO display
Function/notes ............................. 163
On-board computer ....................... 220
ECO start/stop function
Automatic engine start .................. 145
Automatic engine switch-off .......... 145
Deactivating/activating ................. 146
General information ....................... 144
Important safety notes .................. 144
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency release
Driver's door .................................... 81
Vehicle ............................................. 81
Emergency spare wheel
General notes ................................ 360
Important safety notes .................. 359
Storage location ............................ 360
Stowing .......................................... 361
Technical data ............................... 362
Emergency Tensioning Devices
Function ........................................... 58
Safety guidelines ............................. 41
Emergency unlocking
Tailgate ............................................ 85
Emissions control
Service and warranty information .... 23
Engine
Check Engine warning lamp ........... 264
Display message ............................ 243
ECO start/stop function ................ 144
Engine number ............................... 365
Irregular running ............................ 147
Jump-starting ................................. 318
Starting problems .......................... 147 Index
9

Starting the engine with the
SmartKey .......................................
143
Starting with KEYLESS-GO ............. 143
Switching off .................................. 160
Tow-starting (vehicle) ..................... 323
Engine, jump starting
see Jump starting (engine)

Engine electronics
Problem (malfunction) ...................147
Engine oil
Adding ........................................... 301
Additives ........................................ 370
Checking the oil level ..................... 300
Checking the oil level using the
dipstick .......................................... 301
Display message ............................ 245
Filling capacity ............................... 370
Notes about oil grades ................... 369
Notes on oil level/consumption .... 300
Viscosity ........................................ 370
ESP ®
(Electronic Stability
Program) Deactivating/activating ................... 67
Deactivating/activating (AMG
vehicles) .......................................... 68
Display message ............................ 232
ETS/4ETS ........................................ 66
Function/notes ......................... 66, 67
Important safety information ........... 66
Trailer stabilization ........................... 69
Warning lamp ................................. 261
ETS/4ETS (Electronic Traction
System) ................................................ 66
Exhaust check ................................... 162
Exhaust tail pipe (cleaning
instructions) ...................................... 307
Exterior lighting Setting options .............................. 110
see Lights
Exterior mirrors
Adjusting ....................................... 103
Dipping (automatic) .......................105
Folding in/out (automatically) ....... 104
Folding in/out (electrically) ........... 104
Folding in when locking (on-board
computer) ...................................... 230
Out of position (troubleshooting) ...105 Setting ...........................................
104
Storing settings (memory
function) ........................................ 106
Storing the parking position ..........105 F
Filler cap see Fuel filler flap


First-aid kit ......................................... 312
Flat tire MOExtended run-flat system ......... 313
Preparing the vehicle .....................312
see Emergency spare wheel
Floormat ............................................. 295
Fog lamps Switching on/off ........................... 111
Folding the rear bench seat
forwards/back .................................. 272
Fording On flooded roads ........................... 166
Front fog lamps
Display message ............................ 241
Switching on/off ........................... 111
Fuel
Additives ........................................ 367
Consumption statistics ..................219
Displaying the current
consumption .................................. 220
Displaying the range ...................... 220
Driving tips .................................... 162
Fuel gauge ....................................... 31
Grade (gasoline) ............................ 367
Important safety notes .................. 366
Premium-grade unleaded gasoline . 367
Problem (malfunction) ...................157
Quality (diesel) ............................... 368
Refueling ........................................ 154
Tank content/reserve fuel .............366
Fuel filler flap
Opening/closing ............................ 155
Fuel filter (display message) ............246
Fuel level Calling up the range (on-board
computer) ...................................... 22010
Index

U
Unlocking Emergency unlocking .......................81
From inside the vehicle (central
unlocking button) ............................. 80V
Vanity mirror (in the sun visor) ........ 279
Vehicle Data acquisition ............................... 28
Display message ............................ 254
Emergency locking ........................... 81
Emergency unlocking .......................81
Equipment
....................................... 23
Individual settings ..........................226
Limited Warranty ............................. 28
Loading .......................................... 339
Locking (in an emergency) ............... 81
Locking (SmartKey) .......................... 74
Lowering ........................................ 356
Maintenance .................................... 24
Parking for a long period ................ 161
Pulling away ................................... 143
Raising ........................................... 354
Reporting problems .........................27
Securing from rolling away ............353
Towing away .................................. 320
Transporting .................................. 322
Unlocking (in an emergency) ........... 81
Unlocking (SmartKey) ......................74
Vehicle data ................................... 373
Vehicle data ....................................... 373
Vehicle dimensions ...........................373
Vehicle emergency locking ................81
Vehicle identification number see VIN
Vehicle identification plate ..............364
Vehicle tool kit .................................. 312
Video (DVD) ........................................ 223
VIN ...................................................... 364W
Warning and indicator lamps ABS ................................................ 259
Brakes ........................................... 259
Check Engine ................................. 264Coolant
.......................................... 265
Distance warning ........................... 267
DISTRONIC PLUS
...........................
267
ESP ®
.............................................. 261
ESP ®
OFF ....................................... 262
Fuel tank ........................................ 264
Overview .......................................... 32
PASSENGER AIR BAG OFF
indicator lamp .................................. 47
Reserve fuel

................................... 264
Seat belt ........................................ 257
SRS ................................................ 263
Tire pressure monitor .................... 268
Warranty ............................................ 364
Washer fluid Display message ............................ 255
Wheel bolt tightening torque ...........356
Wheel chock ...................................... 353
Wheels Changing a wheel .......................... 352
Checking ........................................ 329
Cleaning ......................................... 305
Cleaning (warning) .........................353
Emergency spare wheel ................. 359
Important safety notes .................. 328
Interchanging/changing ................352
Mounting a new wheel ................... 355
Mounting a wheel .......................... 353
Removing a wheel ..........................355
Storing ........................................... 352
Tightening torque ........................... 356
Wheel size/tire size ....................... 357
Window curtain air bag
Display message ............................ 236
Operation ......................................... 46
Windows
see Side windows
Windshield
Defrosting ...................................... 134
see Windshield
Windshield washer fluid
see Windshield washer system
Windshield washer system .............. 303
Notes ............................................. 372
Windshield wipers
Problem (malfunction) ...................124
Rear window wiper ........................12120
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear
are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time
and use each gear
only up to 00C3 of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new
parts. They

are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. 22
Introduction

networked components. In particular,
systems relevant to safety could also be
affected. As a result, these may no longer
function as intended and/or jeopardize the
operating safety of the vehicle. There is an
increased risk of an accident and injury.
Never tamper with the wiring as well as
electronic components or their
software.
You
should have all work to electrical and
electronic equipment carried out at a qualified
specialist workshop.
There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage or
parts of the chassis.
In situations like this, the body, the
undercarriage, chassis parts, wheels or tires
could be damaged without the damage being
visible. Components damaged in this way can
unexpectedly fail or, in the case of an
accident, no longer withstand the strain they
are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves, grass
or twigs can gather between the underbody
and the underbody paneling. If these
materials come in contact with hot parts of
the exhaust system for an extended period,
they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey you
notice that driving safety is impaired, pull over
and stop the vehicle immediately, paying
attention to road and traffic conditions. In
such cases, visit a qualified specialist
workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada:
"The wireless devices of

this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference,
including interference that may cause
undesired operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic

equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems.

As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident. 26
Introduction

Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the
pedals.
Do not use
loose floormats.
! If the engine is switched off and
equipment on the diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This

is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Problems with your vehicle
If you should experience a

problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem again with a Mercedes-Benz Center or
contact us at one
of

the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is published

as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Introduction
27 Z

Warning and indicator lamps
Function Page
0043
00E5 ESP
® 261
0044
00BA Distance warning
267
0087
00BB ESP
®
OFF 261
0085
0027 Brakes (USA only)
259
0083
004D Brakes (Canada only)
259
0084
003E003D Turn signals
112
006B
0025 ABS
259
006C
0075 SRS
263
006D
00B9 Check Engine
264
006E
0077 Tire pressure monitor
268
006F
00E9 Seat belt
257 Function Page
0070
0028 Diesel engine:
preglow
143
0071
00AC Coolant
265
0072
0057 High-beam
headlamps
113
0073
0058 Low-beam
headlamps
111
0074
0060 Parking lamps
112
0075
005E Rear fog lamp
112
0076
005A Front fog lamps
111
0077
00B6 Reserve fuel
26432
Instrument clusterAt a glance