ESP MERCEDES-BENZ GLK-CLASS SUV 2013 Service Manual

0044
Neutral
Do not shift the transmission to
N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow
you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Rolling in neutral N can damage
the drive train. 003A
Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program:
E/S (Y page 151)
R the position of the accelerator pedal
R the road speed Driving tips
Kickdown Use kickdown for maximum acceleration.
X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the

engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back

up.
Towing a trailer X
When traveling downhill, switch to a lower
gear if the automatic transmission
constantly switches between two gears.
X Engaging a lower gear and reducing the
speed reduces the risk of the engine
overheating. Program selector button
General notes The program selector button allows you to
choose between different driving
characteristics.
Program selector button
E Economy Comfortable, economical
driving
S Sport Sporty driving styleAutomatic transmission
151
Driving and parking Z

Problems with the transmission
Problem Possible causes/consequences and
0050 SolutionsThe transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into second
gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D
is selected, the transmission
shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could

otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0 or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable,
the auxiliary

heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make
sure that

fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. 154
Refueling
Driving and parking

To open
X
Switch the engine off.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to key position 0: "key
removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap 0044.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
To close X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close the fuel filler flap
before locking the
vehicle.
i If you are driving with the fuel filler cap
open, the 00B6 reserve fuel warning lamp
flashes. A message appears in the
multifunction display ( Y page 245).
In addition, the 00B9 Check Engine warning
lamp may light up ( Y page 264).
For further information on warning and
indicator lamps in the instrument cluster,
see ( Y page 264).156
Refueling
Driving and parking

Vehicles with automatic transmission
X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 141).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this
corresponds to key position 1. When the
driver's door is open, this corresponds to
key position 0

: "key removed".
i In the event of an

emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could

lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk

of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. X
To apply:
depress parking brake 0044
firmly.
When the

engine is running, the 0027 (USA
only) or 004D (Canada only) indicator lamp
lights up in the instrument cluster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle 0043.
When the ignition is switched on or the
engine is running, the 0027 (USA only) or
004D (Canada only)
indicator lamp

goes out
in the instrument cluster. Parking the vehicle for a long period
If you leave the vehicle

parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging. Parking
161
Driving and parking Z

Certain engine systems are designed to keep
the level of poisonous
components
in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. ECO display
The ECO display gives you

information on how
economical your driving style is. The ECO
display assists you in achieving the optimum
driving style in terms of consumption, taking
the actual and selected conditions into
consideration. Your driving style can
significantly influence the vehicle's
consumption. Example: ECO display
The ECO display consists of three bars:
R
Acceleration
R Constant
R Coasting
The percent value is the

average value of the
three bars. The three bars and the mean value
begin at the value of 50%. A higher
percentage indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption and a fixed percentage count in the ECO display does not indicate a
fixed consumption figure.
Apart from driving style, consumption is
dependent on many factors such as, e.g.:
R
load
R tire pressure
R cold start
R choice of route
R electrical consumers switched on
These factors are not taken into
consideration by the ECO display.
The evaluation of your driving

style is carried
out using the following three categories:
R Acceleration (evaluation of all
acceleration processes):
-The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant (assessment of driving behavior
at all times):
-The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting (assessment of all deceleration
processes):
-The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
- The bar empties: frequent braking
i An economical driving style specially
requires driving at moderate engine
speeds.
To achieve a higher value in the categories
Acceleration and Constant:
R observe the gearshift recommendations.
R drive in drive program E.
i On long journeys at a constant speed, e.g.
on the highway, only the bar for Constant
will change. Driving tips
163
Driving and parking Z

Servicing the brakes
!
If the red brake warning
lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! As the ESP ®
system operates
automatically, the engine and the ignition
must be switched off (SmartKey in position
0 or 1 in the ignition lock) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front or rear axle raised (not
permitted for vehicles with 4MATIC).
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads. You can find a description of Brake Assist
(BAS) on (
Y page 65).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or
which correspond
to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your
vehicle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved

for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Parking brake G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the
wheels could

lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
If you brake the vehicle with the parking
brake, the brake lamps will not light up.
If you drive on wet roads or dirt-covered
surfaces, road salt and/or dirt could get into
the parking brake.
In order to prevent corrosion and a reduction
in the braking power of the parking brake,
observe the following:
R gently depress the parking brake from time
to time before beginning the journey.
R drive for approximately 110 yds (100 m) at
a maximum speed of 12 mph (20 km/h). Driving tips
165
Driving and parking Z

i
For more information on driving with
snow chains, see ( Y page 331).
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are
displayed after a short delay.
Indicated temperatures just above the
freezing point do not guarantee
that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The
vehicle could skid if you fail to adapt your
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions.
You should pay special attention to road
conditions when temperatures are around
freezing point. Off-road driving
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
When driving off-road, sand, mud and water,
possibly mixed with oil, for

example, could get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also
in increased wear and tear. The braking
characteristics change depending on the
material ingressing the brakes. Clean the
brakes after driving off-road. If you detect a
reduced braking effect or grinding noises,
have the brake system checked in a qualified
specialist workshop as soon as possible.
Adapt your driving style to the different
braking characteristics. Driving off-road increases the likelihood of
damage
to the vehicle, which,

in turn, can lead
to failure of the mechanical assembly or
systems. Adapt your driving style to suit the
terrain conditions. Drive carefully. Have
damage to the vehicle rectified immediately
at a qualified specialist workshop.
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before

driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
Checklist before driving off-road !
If the engine oil warning lamp lights up
while the vehicle is in motion, stop the
vehicle in a
safe place

as soon as possible.
Check the engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage.
Checklist after driving off-road Driving over rough terrain places greater
demands on your vehicle than driving on
normal roads. After driving off-road, check
the vehicle. This allows
you

to detect damage
promptly and reduce the risk of an accident
to yourself and other road users. Driving tips
167
Driving and parking Z

Driving on sand
Observe the following rules when driving on
sand:
R
select a shift range appropriate to the
terrain.
R drive quickly to overcome the rolling
resistance. Otherwise the vehicle's wheels
could become stuck in loose ground.
R drive in the tracks of other vehicles if
possible. Make sure that:
-the tire ruts are not too deep.
- the sand is sufficiently firm.
- the ground clearance of the vehicle is
sufficient.
Tire ruts and gravel roads Observe the following rules when driving
along
ruts
in off-road
terrain
or on roads with
loose gravel:
! Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged
or bottom out and get stuck.
Crossing obstacles !
Obstacles could damage the floor of the
vehicle or components of the chassis. Ask
passengers for guidance when driving

over
large obstacles. The passenger should
always keep a safe distance from the
vehicle when doing so in order to avoid
injury as a result of unexpected vehicle
movements. After driving off-road or over
obstacles, check the vehicle for possible
damage, especially to the underbody and
the components of the chassis.
Observe the following rules when driving over
tree stumps, large stones and other
obstacles:
R avoid high engine speeds.
R select shift range 1. R
drive very slowly.
R try to drive straight over the center of
obstacles: front wheel first, then rear
wheel. Traveling uphill
Approach/departure angle G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
R Observe the rules on off-road driving.
R Do not drive at an

angle on slopes, inclines
or gradients, but instead follow the direct
line of fall. The maximum gradient-climbing
capability of your vehicle is 100%, which
corresponds to an approach/departure
angle of 45°. Note that the climbing ability
of your vehicle depends on the terrain
conditions.
R Before tackling steep downhill gradients,
select shift range 1.
R Drive slowly.
R Avoid high engine speeds. Drive at
appropriate engine speeds (maximum
3000 rpm).
R When driving down an incline, make use of
the engine's braking effect. Observe the
engine speed; do not overrev the engine.
R Check the brakes after prolonged off-road
driving.
i Hill start assist will aid you when pulling
away on a hill.
For more information, see "Hill start assist"
(Y page 144).
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could 168
Driving tips
Driving and parking

lose control of the vehicle. If the gradient is
too steep for your
vehicle,
drive back down in
reverse gear.
Maximum gradient-climbing capability i
If the load on the front axle is reduced
when pulling away on a steep uphill slope,
the front wheels have a tendency to spin.
4ETS recognizes this and brakes the
wheels accordingly. The rear wheel torque
is increased, making it easier to drive off.
Hilltops When driving up an uphill gradient, slightly
reduce pressure on the accelerator
immediately before reaching the brow of the
hill.
Make
use of
the

vehicle's own impetus to
travel over the brow.
This style of driving prevents:
R the vehicle from lifting off the ground on the
brow of a hill
R the vehicle from traveling too quickly down
the other side
Driving downhill R
Drive slowly.
R Do not drive at an angle down steep
inclines. Steer into the line

of fall and drive
with the front wheels aligned straight.
Otherwise, the vehicle could slip sideways,
tip and rollover.
R Before tackling steep downhill gradients,
select shift range 1.
R Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall.
R Check that the brakes are working normally
after a long downhill stretch. Driving systems
Cruise Control
Important safety notes Cruise control maintains a constant road
speed for you. It
brakes

automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer, you must
select shift range 1, 2 or 3 in good time. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
If you fail to adapt your driving style, cruise
control can neither reduce the risk of an
accident nor override the laws of physics.
Cruise control cannot take into account the
road, traffic and weather conditions. Cruise
control is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle
speed, for braking in good time and for
staying in your lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or
accelerating could cause the drive wheels
to lose traction and the vehicle could then
skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
i Cruise control should not be activated
when driving off-road. Driving systems
169
Driving and parking Z

i
Cruise control is not deactivated if you
depress the accelerator pedal. For
example, if you accelerate briefly to
overtake, cruise control adjusts the
vehicle's speed to the last speed stored
after you have finished overtaking.
Deactivating cruise control There are several ways to deactivate cruise
control:
X
Briefly press the cruise control lever
forwards 0087.
or
X Brake.
Cruise control is automatically deactivated if:
R you depress the parking brake.
R you are driving at less than 20 mph
(30 km/h ).
R ESP ®
intervenes or you deactivate ESP ®
.
R you shift the transmission to position N
while driving.
If cruise control is deactivated, you will hear
a warning tone. You will see the Cruise
Control Off message in the multifunction
display for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. DISTRONIC PLUS
Important safety notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the
distance to the vehicle detected in front.
DISTRONIC PLUS brakes automatically so
that the set speed is not exceeded.
On long and steep downhill gradients,
especially if the vehicle is laden, you must
select shift range 1, 2 or 3 in good time. By
doing so, you will make use of the braking
effect of the engine.
This
relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly. If DISTRONIC PLUS detects a slower-moving
vehicle in front, your
vehicle

is braked in order
to maintain the preset distance to the vehicle
in front. G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g.
stopped or parked vehicles
R oncoming and crossing traffic
As a result, DISTRONIC PLUS

may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly
identify other road users and complex traffic
situations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes your vehicle with up
to 40% of the maximum braking force. If this
braking force is insufficient, DISTRONIC

PLUS
warns you visually and audibly. There is a risk
of an accident.
In such cases, apply the brakes yourself and
try to take evasive action. Driving systems
171
Driving and parking Z