MERCEDES-BENZ GLK-CLASS SUV 2014 Owners Manual

Problems with the rear window defroster
Problem Possible causes/consequences and
M
MSolutions The rear window
defroster has
deactivated
prematurely or cannot
be activated. The battery has not been sufficiently charged.
X
Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window
defroster can be activated again. Activating/deactivating air-
recirculation mode
General notes You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle
from outside. The air already inside the
vehicle will then be recirculated.
If you switch on air-recirculation mode, the
windows can fog up more quickly, in
particular at low temperatures. Only use air-
recirculation mode briefly to prevent the
windows from fogging up.
The operation of air-recirculation mode is the
same for all control panels.
Activating/deactivating X
Turn the SmartKey to position 2in the
ignition lock (Y page 145).
X To activate: press thegbutton.
The indicator lamp in the gbutton lights
up.
i In the event of high pollution levels 12
or at
high outside temperatures, air-
recirculation mode is automatically
activated. When air-recirculation mode is
activated automatically, the indicator lamp
in the gbutton is not lit.
Outside air is added after about
30 minutes. X
To deactivate: press thegbutton.
The indicator lamp in the gbutton goes
out.
i Air-recirculation mode deactivates
automatically:
R after approximately five minutes at
outside temperatures below
approximately 41 ‡ (5 †)
R after approximately five minutes if
cooling with air dehumidification is
deactivated
R after approximately 30 minutes at
outside temperatures above
approximately 41 ‡(5 †) if the "Cooling
with air dehumidification" function is
activated Activating/deactivating the residual
heat function
General notes The residual heat function is only available in
vehicles for Canada with automatic climate
control.
It is possible to make use of the residual heat
of the engine to continue heating the vehicle
for approximately 30 minutes after the engine
has been switched off. The heating time
depends on the temperature that has been
set.
i
The blower will run at a low speed
regardless of the airflow setting.
12 3-zone automatic climate control only. Operating the climate control systems
139Climate control

i
If you activate the residual heat function
at high temperatures, only the ventilation
will be activated. The blower runs at
medium speed.
Activating/deactivating X
Turn the SmartKey to position 0in the
ignition lock (Y page 145) or remove it.
X To activate: press theÌbutton.
The indicator lamp in the Ìbutton lights
up.
i If the residual heat function is activated,
the windows may fog up on the inside.
X To deactivate: press theÌbutton.
The indicator lamp in the Ìbutton goes
out.
i Residual heat is deactivated
automatically:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops Setting the air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air
outlets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windshield
and the hood free of blockages, such as ice,
snow or leaves.
R never cover the air vents or air intake grilles
in the vehicle interior. i
For virtually draft-free ventilation, adjust
the sliders of the air vents to the center
position. Setting the center air vents
X
To open the center air vent: turn the
adjuster in one of center air vents :
counter-clockwise.
X To close the center air vent: turn the
adjuster in one of center air vents :
clockwise until it engages. Setting the side air vents
:
Side window defroster vent
; Side air vent
X To open a side air vent: turn the adjuster
in side air vent ;counter-clockwise.
X To close a side air vent: turn the adjuster
in side air vent ;clockwise until it
engages. 140
Setting the air ventsClimate control

Setting the glove box air vent
When automatic climate control is activated,
the glove box can be ventilated, for instance
to cool its contents. The level of airflow
depends on the airflow and air distribution
settings.
! Close the air vent when heating the
vehicle.
At high outside temperatures, open the air
vent and activate the "cooling with air
dehumidification" function. Otherwise,
temperature-sensitive items stored in the
glove box could be damaged. :
Air vent thumbwheel
; Air vent
X To open/close: turn thumbwheel :
clockwise or counter-clockwise. Setting the rear-compartment air
vents
:
Rear-compartment air vent thumbwheel
; Rear-compartment air vent, right
= Rear control panel, only with 3-zone
automatic climate control 13
? Rear-compartment air vent, left
X To open/close: turn thumbwheel :up or
down.
13 Canada only. Setting the air vents
141Climate control Z

142

Useful information
............................144
Notes on breaking-in a new vehicle 144
Driving ............................................... 144
Automatic transmission ...................152
Refueling ............................................ 158
Parking ............................................... 164
Driving tips ........................................ 166
Driving systems ................................ 173
Towing a trailer ................................. 212 143Driving and parking

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 27).Notes on breaking-in a new vehicle
Important safety notes
New and replaced brake pads and discs only
reach their optimum braking effect after
several hundred kilometers of driving.
Compensate for this by applying greater force
to the brake pedal. The first 1000 miles(1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its
performance in the future.
R You should therefore drive at varying
vehicle and engine speeds for the first
1000 miles (1500 km).
R Ideally, for the first 1000 miles (1500 km),
drive in program E.
R Avoid heavy loads, e.g. driving at full
throttle, during this period.
R Change gear in good time, before the
tachometer needle is Ôof the way to the
red area of the tachometer.
R Do not manually shift to a lower gear to
brake the vehicle.
R If possible, do not depress the accelerator
pedal past the point of resistance
(kickdown). After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate
the vehicle to full speed.
i You should also observe these notes on
breaking in if the engine or parts of the drive
train on your vehicle have been replaced.
i Always observe the respective speed
limits. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another. G
WARNING
Unsuitable footwear can hinder correct usage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident. 144
DrivingDriving and parking

Do not switch off the ignition while driving.
G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train. Key positions
SmartKey g
To remove the SmartKey
(shift the transmission to position P)
1 Power supply for some consumers, such
as the windshield wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the engine
The steering is locked when you remove the
SmartKey from the ignition lock. i
The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The ignition is not
switched on. The engine cannot be started.
KEYLESS-GO General notes
R
Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects, e.g. a metal case
This can impair the functionality of the
KEYLESS-GO key.
Vehicles with KEYLESS-GO are equipped with
a SmartKey featuring an integrated KEYLESS-
GO function and a detachable Start/Stop
button.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in the
vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. The vehicle can be
started with the Start/Stop button if the
SmartKey is in the vehicle. Electrically
powered equipment can be operated. Driving
145Driving an d parking Z

:
Start/Stop button
; Ignition lock
X Insert Start/Stop button :into ignition
lock ;.
i When you insert Start/Stop button :
into ignition lock ;, the system needs
approximately 2 seconds recognition time.
You can then use Start/Stop button :.Start/Stop button
=
USA only
? Canada only
X Position 0: if Start/Stop button :has not
yet been pressed, this corresponds to the
key being removed from the ignition.
X Position 1: press Start/Stop button :.
You can now activate the windshield
wipers, for example.
i If you then open the driver's door when in
this position, the power supply is
deactivated.
X Position 2: (ignition): press Start/Stop
button :twice. i
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :once
when in this position
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y page 263). Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation. 146
DrivingDriving and parking

G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator pedal
when starting the engine.
General notes i
Vehicles with a gasoline engine: the
catalytic converter is preheated for up to
30 seconds after a cold start. The sound of
the engine may change during this time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X To start a gasoline engine: turn the
SmartKey to position 3in the ignition lock
(Y page 145) and release it as soon as the
engine is running.
X To start a diesel engine: turn the
SmartKey to position 2in the ignition lock
(Y page 145).
The % preglow indicator lamp in the
instrument cluster lights up.
X When the %preglow indicator lamp
goes out, turn the SmartKey to position
3(Y page 145) and release it as soon as the
engine is running. i
You can start the engine without preglow
if the engine is warm.
Using KEYLESS-GO to start the engine You can start the engine if a valid SmartKey
with the integrated KEYLESS-GO function is
in the vehicle. Always take the SmartKey with
you when leaving the vehicle, even if you only
leave it for a short time. Pay attention to the
important safety notes.
i
The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the
vehicle.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 145).
The engine starts. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
i It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is
the parking lock released. If you do not
depress the brake pedal, you can move the
DIRECT SELECT lever but the parking lock
remains engaged. Driving
147Driving and parking Z

X
Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the parking brake (Y page 165).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
! If a warning tone sounds and the
Release Park. Brake
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature (Y page 232).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll. G
WARNING
After a short time, hill start assist will no
longer brake your vehicle and it could roll
away. There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist. X
Take your foot off the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist is not active if:
R you are pulling away on a level road or on
a downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is
stopped under certain conditions.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes If the
¤ symbol is shown in green in the
multifunction display, the ECO start/stop
function switches the engine off
automatically if the vehicle stops moving.
Every time you switch on the engine using the
SmartKey or the Start/Stop button, the ECO
start/stop function is activated.
If the ECO start/stop function has been
manually deactivated (Y page 150) or a148
DrivingDriving an
d parking