MERCEDES-BENZ GLK-CLASS SUV 2014 Owners Manual

Servicing the brakes
!
If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at a qualified specialist workshop.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. Consult a
qualified specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! As the ESP ®
system operates
automatically, the engine and the ignition
must be switched off (SmartKey in position
0 or 1in the ignition lock) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front or rear axle raised (not
permitted for vehicles with 4MATIC).
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If the brake system has only been subject to
moderate loads, you should test the
functionality of your brakes at regular
intervals. To do so, press firmly on the brake
pedal when driving at a high speed. This
improves the grip of the brake pads. You can find a description of Brake Assist
(BAS) on (Y
page 68).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or which correspond
to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your
vehicle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality
standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Parking brake G
WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
If you brake the vehicle with the parking
brake, the brake lamps will not light up.
If you drive on wet roads or dirt-covered
surfaces, road salt and/or dirt could get into
the parking brake.
In order to prevent corrosion and a reduction
in the braking power of the parking brake,
observe the following:
R gently depress the parking brake from time
to time before beginning the journey.
R drive for approximately 110 yds (100 m)at
a maximum speed of 12 mph (20 km/h). Driving tips
169Driving and parking Z

Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or
in conditions in which hydroplaning may
occur, you must drive in the following
manner:
R lower your speed.
R avoid ruts.
R brake carefully.
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
Prevent water from entering the vehicle
interior or the engine compartment. If you
must drive through standing water, bear in
mind that:
R the maximum permissible fording depth in
still water is 12 in (30 cm)
R you should drive no faster than at walking
pace
Off-road fording !
Under no circumstances should you
accelerate before entering the water. The
bow wave could cause water to enter and
damage the engine and other assemblies.
! Do not open any of the vehicle's doors
while fording. Otherwise, water could get into the vehicle interior and damage the
vehicle's electronics and interior
equipment.
R Establish how deep the water is and the
characteristics of the body of water before
fording.
R Shift to a lower gear using the left-hand
steering wheel paddle shifter.
R Avoid high engine speeds.
R Enter and exit the water at a flat place and
at a steady walking pace.
R Drive slowly and at an even speed through
the water.
R Do not stop.
R Water offers a high degree of resistance,
and the ground is slippery and in some
cases unstable. Therefore, it is difficult and
dangerous to pull away in the water.
R Ensure that a bow wave does not form as
you drive.
R Clean any mud from the tire tread after
fording.
R Apply the brakes to dry them after fording.
Always observe the fording depth values
(Y page 375). Winter driving
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle 170
Driving tipsDriving and pa
rking

becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Winter operation"
section (Y page 332).
Driving with summer tires Observe the notes in the "Winter operation"
section (Y page 332).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
i For more information on driving with
snow chains, see (Y page 333).
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are
displayed after a short delay.
Indicated temperatures just above the
freezing point do not guarantee that the road surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The
vehicle could skid if you fail to adapt your
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions.
You should pay special attention to road
conditions when temperatures are around
freezing point.
Off-road driving
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
When driving off-road, sand, mud and water,
possibly mixed with oil, for example, could get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also
in increased wear and tear. The braking
characteristics change depending on the
material ingressing the brakes. Clean the
brakes after driving off-road. If you detect a
reduced braking effect or grinding noises,
have the brake system checked in a qualified
specialist workshop as soon as possible.
Adapt your driving style to the different
braking characteristics.
Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead
to failure of the mechanical assembly or
systems. Adapt your driving style to suit the
terrain conditions. Drive carefully. Have
damage to the vehicle rectified immediately
at a qualified specialist workshop.
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is Driving tips
171Driving and parking Z

too steep for your vehicle, drive back down in
reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
Checklist before driving off-road !
If the engine oil warning lamp lights up
while the vehicle is in motion, stop the
vehicle in a safe place as soon as possible.
Check the engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage.
Checklist after driving off-road Driving over rough terrain places greater
demands on your vehicle than driving on
normal roads. After driving off-road, check
the vehicle. This allows you to detect damage
promptly and reduce the risk of an accident
to yourself and other road users. Driving on sand Observe the following rules when driving on
sand:
R
use the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate
to the terrain.
R drive quickly to overcome the rolling
resistance. Otherwise the vehicle's wheels
could become stuck in loose ground.
R drive in the tracks of other vehicles if
possible. Make sure that:
-the tire ruts are not too deep.
- the sand is sufficiently firm.
- the ground clearance of the vehicle is
sufficient.
Tire ruts and gravel roads Observe the following rules when driving
along ruts in off-road terrain or on roads with
loose gravel:
!
Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged
or bottom out and get stuck.
Driving over obstacles !
Obstacles could damage the floor of the
vehicle or components of the chassis. Ask
passengers for guidance when driving over
large obstacles. The passenger should
always keep a safe distance from the
vehicle when doing so in order to avoid
injury as a result of unexpected vehicle
movements. After driving off-road or over
obstacles, check the vehicle for possible
damage, especially to the underbody and
the components of the chassis.
Observe the following rules when driving over
tree stumps, large stones and other
obstacles:
R avoid high engine speeds.
R shift to a lower gear using the left-hand
steering wheel paddle shifter. 172
Driving
tipsDriving an d parking

R
drive very slowly.
R try to drive straight over the center of
obstacles: front wheel first, then rear
wheel. Traveling uphill
Approach/departure angle G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is
a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
R Observe the rules on off-road driving.
R Do not drive at an angle on slopes, inclines
or gradients, but instead follow the direct
line of fall.
R Drive slowly.
R Avoid high engine speeds. Drive at
appropriate engine speeds (maximum
3,000 rpm).
R Shift to a lower gear using the left-hand
paddle shifter before tackling steep
downhill gradients.
R When driving down an incline, make use of
the engine's braking effect. Observe the
engine speed; do not overrev the engine.
R Check the brakes after prolonged off-road
driving.
i Hill start assist will aid you when pulling
away on a hill. For further information about
hill start assist, see (Y page 148).
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
Always observe the approach/departure
angle values (Y page 376). Maximum gradient-climbing capability Always observe the maximum gradient
climbing ability values (
Ypage 376).
Hilltops When driving up an uphill gradient, slightly
reduce pressure on the accelerator
immediately before reaching the brow of the
hill. Make use of the vehicle's own impetus to
travel over the brow.
This style of driving prevents:
R
the vehicle from lifting off the ground on the
brow of a hill
R the vehicle from traveling too quickly down
the other side
Driving downhill R
Drive slowly.
R Do not drive at an angle down steep
inclines. Steer into the line of fall and drive
with the front wheels aligned straight.
Otherwise, the vehicle could slip sideways,
tip and rollover.
R Shift to a lower gear using the left-hand
paddle shifter before tackling steep
downhill gradients.
R Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall.
R Check that the brakes are working normally
after a long downhill stretch. Driving systems
Cruise control
Important safety notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a low gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. By doing Driving systems
173Driving and parking Z

so, you will make use of the braking effect of
the engine. This relieves the load on the brake
system and prevents the brakes from
overheating and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
If you fail to adapt your driving style, cruise
control can neither reduce the risk of an
accident nor override the laws of physics.
Cruise control cannot take into account the
road, traffic and weather conditions. Cruise
control is only an aid. You are responsible for
the distance to the vehicle in front, for vehicle
speed, for braking in good time and for
staying in your lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or
accelerating could cause the drive wheels
to lose traction and the vehicle could then
skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored.
i Cruise control should not be activated
when driving off-road. Cruise control lever :
To activate or increase speed
; To activate or reduce speed
= To deactivate cruise control
? To activate at the current speed/last
stored speed
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds. In the multifunction display,
the segments between the stored speed and
the maximum speed light up.
Storing and maintaining the current
speed You can store the current speed if you are
driving faster than 20 mph (30 km/h).
X
Accelerate the vehicle to the desired
speed.
X Briefly press the cruise control lever
up : or down ;.
X Remove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the stored speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the
stored speed on downhill gradients by
automatically applying the brakes. 174
Driving systemsDriving and parking

Storing the current speed or calling up
the last stored speed G
WARNING
If you call up the stored speed and it differs
from the current speed, the vehicle
accelerates or decelerates. If you do not know
the stored speed, the vehicle could accelerate
or brake unexpectedly. There is a risk of an
accident.
Pay attention to the road and traffic
conditions before calling up the stored speed.
If you do not know the stored speed, store the
desired speed again.
X Briefly pull the cruise control lever towards
you ?.
X Remove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed.
Setting a speed Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to
the speed set.
X
Press the cruise control lever up :for a
higher speed or down ;for a lower speed.
X To adjust the set speed in 1 mph
increments (1 km/h increments): briefly
press the cruise control lever up :or
down ;to the pressure point.
Every time the cruise control lever is
pressed up :or down ;the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph
increments (10 km/h increments):
briefly press the cruise control lever
up : or down ;beyond the pressure
point.
Every time the cruise control lever is
pressed up :or down ;the last speed
stored is increased or reduced. i
Cruise control is not deactivated if you
depress the accelerator pedal. For
example, if you accelerate briefly to
overtake, cruise control adjusts the
vehicle's speed to the last speed stored
after you have finished overtaking.
Deactivating cruise control There are several ways to deactivate cruise
control:
X
Briefly press the cruise control lever
forwards =.
or
X Brake.
Cruise control is automatically deactivated if:
R you depress the parking brake.
R you are driving at less than 20 mph
(30 km/h).
R ESP ®
intervenes or you deactivate ESP ®
.
R you shift the transmission to position N
while driving.
If cruise control is deactivated, you will hear
a warning tone. You will see the Cruise Cruise
Control Off
Control Off message in the multifunction
display for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. DISTRONIC PLUS
Important safety notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the
distance to the vehicle detected in front.
DISTRONIC PLUS brakes automatically so
that the set speed is not exceeded.
You must select a low gear in good time on
long and steep downhill gradients, especially
if the vehicle is laden or towing a trailer. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly. Driving systems
175Driving and parking Z

If DISTRONIC PLUS detects a slower-moving
vehicle in front, your vehicle is braked in order
to maintain the preset distance to the vehicle
in front. G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g.
stopped or parked vehicles
R oncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly
identify other road users and complex traffic
situations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes your vehicle with up
to 40% of the maximum braking force. If this
braking force is insufficient, DISTRONIC PLUS
warns you visually and audibly. There is a risk
of an accident.
In such cases, apply the brakes yourself and
try to take evasive action. !
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of accident nor override the laws of physics.
DISTRONIC PLUS cannot take into account
the road, traffic and weather conditions.
DISTRONIC PLUS is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
Do not use DISTRONIC PLUS:
R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or
accelerating could cause the drive wheels
to lose traction and the vehicle could then
skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving on a different line.
In particular, the detection of obstacles can
be impaired if:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radar sources
R strong radar reflections, for example, in
parking garages
If DISTRONIC PLUS no longer detects a
vehicle in front, DISTRONIC PLUS may
unexpectedly accelerate the vehicle to the
stored speed. 176
Driving systemsDriving and parking

This speed may:
R
be too high if you are driving in a filter lane
or an exit lane
R be so high when driving in the right-hand
lane that you overtake vehicles in the left-
hand lane
R be so high when driving in the left-hand lane
that you overtake vehicles in the right-hand
lane
If there is a change of drivers, advise the new
driver of the speed stored.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control in the speed range between 20 mph
(Canada: 30 km/h) and 120 mph (Canada:
200 km/h). If a vehicle is driving in front of
you, it operates in the speed range between
0 mph (0 km/h) and 120 mph (Canada:
200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
As DISTRONIC PLUS transmits radar waves,
it can resemble the radar detectors of the
responsible authorities. You can refer to the
relevant chapter in the Operator's Manual if
questions are asked about this.
i USA only:
This device has been approved by the FCC
as a "Vehicular Radar System". The radar
sensor is intended for use in an automotive
radar system only. Removing, tampering
with, or altering the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful
interference, and 2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use
in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Cruise control lever :
To store the current speed or a higher
speed
; To store the current speed or a lower
speed
= To deactivate DISTRONIC PLUS
? To store the current speed or call up the
last stored speed
A To set the specified minimum distance
Switching on DISTRONIC PLUS, storing
and maintaining the current speed Activation conditions
In order to activate DISTRONIC PLUS, the
following conditions must be fulfilled:
R
the engine must be started. It may take up
to two minutes after pulling away before
DISTRONIC PLUS is operational.
R the parking brake must be released.
R ESP ®
must be active, but not intervening.
R Active Parking Assist must not be
activated. Driving systems
177Driving and parking Z

R
the transmission must be in position D.
R the hood must be closed.
R the driver's door must be closed when you
shift from Pto Dor your seat belt must be
fastened.
R the front-passenger door and rear doors
must be closed.
R the vehicle must not skid.
Activating while driving
When driving at speeds below 20 mph
(30 km/h), you can only activate DISTRONIC
PLUS if the vehicle in front has been detected
and is shown in the multifunction display. If
the vehicle in front is no longer detected and
displayed, DISTRONIC PLUS switches off and
a tone sounds.
X Briefly pull the cruise control lever towards
you ?, or press it up :or down ;.
DISTRONIC PLUS is selected.
X Press the cruise control lever repeatedly
up : or down ;until the desired speed
is set.
X Remove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
i If you do not fully release the accelerator
pedal, the DISTRONIC PLUS Override
DISTRONIC PLUS Override
message appears in the multifunction
display. The set distance to a slower-
moving vehicle in front will then not be
maintained. You will be driving at the speed
you determine by the position of the
accelerator pedal.
Activating when driving towards a
stationary vehicle
If the vehicle in front of you is stationary, you
can only activate DISTRONIC PLUS once your
vehicle is stationary as well.
X Briefly pull the cruise control lever towards
you ?, or press it up :or down ;.
DISTRONIC PLUS is selected. i
DISTRONIC PLUS can only be activated at
under 20 mph (30 km/h) if a vehicle in front
has been detected. For this reason, it is
helpful if you have the DISTRONIC PLUS
distance display shown in the instrument
cluster (Y page 228).
X Press the cruise control lever repeatedly
up : or down ;until the desired speed
is set.
i You can use the cruise control lever to set
the stored speed and the control on the
cruise control lever to set the specified
minimum distance (Y page 180).
Pulling away
X If the vehicle in front pulls away: remove
your foot from the brake pedal.
X Briefly pull the cruise control lever towards
you ?.
or
X Accelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front.
Driving
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle
in front has slowed down, it brakes your
vehicle. In this way, the distance you have
selected is maintained.
If DISTRONIC PLUS detects that the vehicle
in front is driving faster, it accelerates your
vehicle, but only up to the speed you have
stored.
Changing lanes
If you change to the passing lane, DISTRONIC
PLUS supports you when:
R you are driving faster than 40 mph
(60 km/h)
R DISTRONIC PLUS is maintaining the
distance to a vehicle in front 178
Driving systemsDriving an
d parking