MERCEDES-BENZ GLK-CLASS SUV 2014 Owners Manual

!
Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
X Fold the windshield wiper arms away from
the windshield.
X Carefully clean the wiper blades with a
damp cloth.
X Fold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo. Or clean the exterior lighting
with cleaning cloths.
Cleaning the mirror turn signals !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo. Cleaning cloths may be used as
well. Cleaning the sensors !
If you clean the sensors with a power
washer, make sure that you keep a
distance of at least 11.8 in (30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment
manufacturer. X
Clean sensors :of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the rear view camera !
Do not clean the camera lens and the area
around the rear view camera with a power
washer. X
Use clear water and a soft cloth to clean
camera lens :. Care
309Maintenance and care Z

Cleaning the exhaust pipes
!
Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
X Clean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
! Observe the note on care provided by the
trailer manufacturer.
The ball coupling must be cleaned if it
becomes dirty or corroded.
X Remove rust on the ball of the ball coupling,
e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
X After cleaning, lightly grease the ball of the
ball coupling again.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist
workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
X Dry the display surface using a dry
microfiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag
deployment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces. 310
CareMaintenance and care

X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz. Cleaning the seat covers General notes
!
Do not use microfiber cloths to clean
genuine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
i Note that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R Differences in the texture
R Signs of stretching and marking
R Slight nuances of color
These are characteristics of leather and not
material defects.
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the
covers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a
qualified specialist workshop.
Seat covers of other materials
! Observe the following when cleaning:
R Clean artificial leather covers with a cloth
moistened with a solution containing
1% detergent (e.g. dish washing liquid).
R Clean cloth covers with a microfiber
cloth moistened with a solution
containing 1% detergent (e.g. dish
washing liquid). Rub carefully and always
wipe entire seat sections to avoid leaving
visible lines. Leave the seat to dry Care
311Maintenance and care Z

afterwards. Cleaning results depend on
the type of dirt and how long it has been
there.
R Clean Alcantara® covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
Cleaning the seat belts G
WARNING
Seat belts can become severely weakened if
bleached or dyed. This could cause the seat
belts to tear or fail, for instance, in the event
of an accident. This poses an increased risk
of injury or fatal injury.
Never bleach or dye the seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by heating at temperatures above 176 ‡
(80 †) or in direct sunlight.
X Use clean, lukewarm water and soap
solution.
Cleaning the headliner and carpets X
Headliner: if it is very dirty, use a soft brush
or a cleaning agent recommended and
approved by Mercedes-Benz.
X Carpets: use the carpet and textile
cleaning agents recommended and
approved by Mercedes-Benz. 312
CareMaintenance and care

Useful information
............................314
Where will I find...? ...........................314
Flat tire .............................................. 314
Battery (vehicle) ................................ 316
Jump-starting .................................... 320
Towing and tow-starting ..................322
Fuses .................................................. 325 313Breakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 27).Where will I find...?
First-aid kit
X Open the tailgate. X
Remove first-aid kit :from the stowage
net.
i Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
items. Vehicle tool kit
The vehicle tool kit can be found in the
stowage well under the cargo compartment
floor.
X To remove the cargo compartment
stowage tray/cover: lift up the cargo
compartment floor (Y page 281). X
Remove stowage tray :in the direction of
the arrow.
X Remove cover ;in the direction of the
arrow. =
Lug wrench
? Towing eye
A Jack
B Fuse allocation chart
C Wheel bolts
D One pair of gloves
E Ratchet wrench
F Tire inflation compressor
G Valve extractor
H Folding wheel chock Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 315)314
Flat tireBreakdown assistance

Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R Collapsible spare wheel
R an emergency spare wheel (only for certain
countries) (Y page 361)
Information on changing/mounting a wheel
(Y page 354).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 164).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 145).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
(Y
page 348).
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 256).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving
distance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving
conditions/maneuvers, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display. Flat tire
315Breakdown assistance

You must not exceed a maximum speed of
50 mph (80 km/h).
i When replacing one or all tires, make sure
that you use only tires:
R of the size specified for the vehicle and
R marked "MOExtended"
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a
standard tire may be used as a temporary
measure. Make sure that you use the
proper size and type (summer or winter
tire).
Important safety notes G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when
cornering, accelerating quickly and when
braking. There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case. Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installing. You should therefore have all work involving the battery carried out
at a qualified specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting
system, ABS (anti-lock braking system) or
ESP ®
(Electronic Stability Program). The
operating safety of your vehicle may be
restricted. You could lose control of the
vehicle, for example:
R braking
R in the event of abrupt steering maneuver
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar
incident, contact a qualified specialist
workshop immediately. Do not drive any
further. You should have all work involving the
battery carried out at a qualified specialist
workshop.
For further information about ABS and ESP ®
,
see (Y page 67) and ( Ypage 69). G
WARNING
Electrostatic build-up can lead to the creation
of sparks, which could ignite the highly
explosive gases of a battery. There is a risk of
an explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting. 316
Battery (vehicle)Breakdown assistance

Always make sure that neither you nor the
battery is electrostatically charged. A build-
up of electrostatic charge can be caused, for
example:
R by wearing clothing made from synthetic
fibers
R due to friction between clothing and seats
R if you push or pull the battery across the
carpet or other synthetic materials
R if you wipe the battery with a cloth G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention. G
WARNING
During the charging process, a battery
produces hydrogen gas. If a short circuit
occurs or sparks are created, the hydrogen
gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
R Never place metal objects or tools on a
battery.
R It is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified
specialist workshop or a
special collection point for
used batteries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
SmartKey. On vehicles with KEYLESS-
GO, ensure that the ignition is switched
off. Check that all the indicator lamps in
the instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps. Battery (vehicle)
317Breakdown assis tance Z

Otherwise, the vehicle's electronic
system may be damaged.
R the transmission is locked in position P
after disconnecting the battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take
protective measures when handling
batteries. Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the
battery. Avoid creating sparks. Battery acid is caustic. Avoid
contact with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and
faceguard.
Rinse any acid spills immediately
with clear water. Contact a
physician if necessary. Wear eye protection.
Keep children away.
Observe this Operator's Manual.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standing idle
for a lengthy period. Consult a qualified specialist workshop if you wish to leave your
vehicle parked for a long period of time.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected at a qualified specialist
workshop. You can also charge the battery
with a charger recommended by Mercedes-
Benz. Contact a qualified specialist workshop
for further information.
i
Remove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
i If the power supply has been interrupted,
e.g. if you reconnect the battery, you will
have to:
R set the clock; see the separate operating
instructions.
On vehicles with COMAND and a
navigation system, the clock is set
automatically.
R reset the panorama roof with power tilt/
sliding panel. (Y page 94)
R reset the function for folding the exterior
mirrors in/out automatically by folding
the mirrors out once (Y page 107)15
. Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury.
15 This function is only available in vehicles for Canada. 318
Battery (vehicle)Breakdown assistance