MERCEDES-BENZ GLK-CLASS SUV 2014 Manual Online

Checking the battery
X
Press the &or% button.
The battery is working properly if battery
check lamp :lights up briefly.
If battery check lamp :does not light up
briefly during the test, the battery is
discharged.
i If the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the &or% button:
R locks or
R unlocks the vehicle
X Change the battery (Y page 79).
i You can get a battery at a qualified
specialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery.
X Take the mechanical key out of the
SmartKey (Y page 78). X
Press mechanical key ;into the SmartKey
opening in the direction of the arrow until
battery compartment cover :opens. Do
not hold battery compartment cover :
closed while doing so.
X Remove battery compartment cover :. X
Repeatedly tap the SmartKey against your
palm until battery =falls out.
X Insert the new battery with the positive
terminal facing upwards. Use a lint-free
cloth to do so.
X Make sure that the surface of the battery is
free from lint, grease and all other forms of
contamination.
X Insert the front tabs of battery
compartment cover :into the housing
first and then press to close it.
X Insert mechanical key ;into the
SmartKey.
X Check the function of all SmartKey buttons
on the vehicle. SmartKey
79Opening and closing Z

Problems with the SmartKey
Problem Possible causes/consequences and
M
MSolutions You cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the %or
& button.
If this does not work:
X Check the SmartKey battery (Y page 79) and replace it if
necessary (Y page 79).
X Lock (Y page 83) or unlock (Y page 83) the vehicle using
the mechanical key. The SmartKey is faulty.
X
Lock (Y page 83) or unlock (Y page 83) the vehicle using
the mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for a long time.
X Pull the door handle and then turn the SmartKey to position 2
in the ignition lock. There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %or& button. There is a malfunction with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %or& button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the SmartKey battery (Y page 79) and replace it if
necessary (Y page 79).
X Lock (Y page 83) or unlock (Y page 83) the vehicle using
the mechanical key. You have lost a
SmartKey. X
Have the SmartKey deactivated at a qualified specialist
workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 80
SmartKeyOpening and closing

Problem Possible causes/consequences and
M
MSolutions You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 316).
or
X Jump-start the vehicle (Y page 320).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. A door is open. Therefore, the SmartKey cannot be detected as
easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Y page 274). Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they Doors
81Opening and closing Z

are not secured by the child-proof locks
(Y page 66).
Only open the door when the traffic situation
permits.
If the vehicle has been locked with the
SmartKey or with KEYLESS-GO, opening a
door from the inside will trigger the anti-theft
alarm system. Switch off the alarm
(Y page 74). X
To unlock a front door: pull door
handle ;.
Locking knob :pops up.
The door is unlocked and can be opened.
X To open a front door: pull door
handle ;.
X To unlock a rear door: pull up locking
knob :.
The door is unlocked and can be opened.
X To open a rear door: pull door handle;. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO. X
To unlock: press button :.
X To lock: press button ;.
If the front-passenger door is closed, the
vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
Only open the door when the traffic situation
permits.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
(Y page 74).
If the vehicle has been locked using the
locking button for the central locking, or has
been locked automatically, and a door is
opened from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it is not
unlocked when the release button for the
central locking is used. Automatic locking feature
The vehicle is locked automatically when the
ignition is switched on and the vehicle's
wheels are turning at a speed in excess of
9 mph (15 km/h). 82
DoorsOpening and closing

You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer. X
To deactivate: press and hold button :
for about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
i If you press one of the two buttons and
do not hear a tone, the relevant setting has
already been selected.
You can also switch the automatic locking
function on and off using the on-board
computer (Y page 232). Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Ypage 74).
X Take the mechanical key out of the
SmartKey (Y page 78).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
to position 1.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the
SmartKey. Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button (Y page 82).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs manually, if necessary ( Ypage 81).
X Close the driver's door.
X Take the mechanical key out of the
SmartKey (Y page 78).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. Doors
83Opening and closing Z

X
Turn the mechanical key clockwise as far
as it will go to position 1.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the tailgate
are locked.
X Insert the mechanical key into the
SmartKey.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed. Cargo compartment
Important safety notes
G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 375).
You should preferably place luggage or loads
in the cargo compartment. Observe the
loading guidelines (Y page 274).
Do not leave the SmartKey in the cargo
compartment. You could otherwise lock
yourself out.
Vehicles without the EASY-PACK
tailgate: the tailgate can be:
R opened and closed manually from outside
R unlocked from inside with the mechanical
key
For vehicles with the EASY-PACK tailgate
you can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate from inside with the
mechanical key Tailgate reversing feature
The tailgate is equipped with an automatic
reversing feature. It reacts if a solid object
obstructs or restricts the tailgate during the
closing procedure. The tailgate opens again
automatically. The automatic reversing
feature is however only an aid and is not a
substitute for your attentiveness when
closing the cargo compartment. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 1/3 in (8 mm) of the closing
movement 84
Cargo compartmentOpening and closing

This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R press the Fbutton on the SmartKey, or
R press the remote operating switch on the
driver’s door, or
R press the closing or locking button on the
tailgate, or
R pull the handle on the tailgate Opening/closing from outside
Opening X
Press the %button on the SmartKey. X
Pull handle :.
X Raise the tailgate.
Vehicles with the EASY-PACK tailgate: if
you pull handle :and keep it in this position,
you can open the tailgate manually. If you
release the handle, the tailgate opens
automatically. Closing X
Pull the tailgate down using recess :.
X Push the tailgate closed from outside the
vehicle.
X If necessary, lock the vehicle with
the & button on the SmartKey
(Y page 76) or with KEYLESS-GO
(Y page 77).
i If a KEYLESS-GO key is detected in the
cargo compartment, the tailgate will not
lock. Opening/closing automatically from
outside
Important safety notes G
WARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the SmartKey.
R press the remote operating switch on the
driver's door. Cargo compartment
85Opening and closing
Z

R
press the closing or locking button on the
tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 375).
Opening You can open the tailgate automatically with
the SmartKey or the handle in the tailgate.
Open or close the tailgate fully using the
automatic door function if you have stopped
the tailgate in an intermediate position.
X Press and hold the Fbutton on the
SmartKey until the tailgate opens.
or
X If the tailgate is unlocked, pull the handle
and let it go again immediately.
i You can also close the tailgate manually
if it is fully opened.
! If you have opened the tailgate
automatically, you should wait a moment
before closing the tailgate manually. Closing G
WARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the SmartKey.
R press the remote operating switch on the
driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate.
You can close the tailgate automatically using
the SmartKey, the closing button 2
or the
locking button 3
. Closing and locking button (example: vehicle with
EASY-PACK tailgate and KEYLESS-GO)
X
To close: press closing button :on the
tailgate.
or
X Press and hold the Fbutton on the
SmartKey until the tailgate closes.
X To close and lock simultaneously:
Press locking button ;on the tailgate.
2 For vehicles with the EASY-PACK tailgate only.
3 For vehicles with the EASY-PACK tailgate and KEYLESS-GO only. 86
Cargo compartmentOpening and closing

i
The tailgate can only be opened and
closed with the SmartKey if it is not in the
ignition lock.
If the tailgate touches an object while
closing, the closing procedure is
interrupted and the tailgate reopens.
i If you leave a KEYLESS-GO key in the
cargo compartment, the tailgate will not
lock.
The tailgate is not closed unless a
KEYLESS-GO key is detected. Opening/closing automatically from
inside G
WARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the SmartKey.
R press the remote operating switch on the
driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running,
particularly if the vehicle is moving, exhaust
fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the
tailgate. Never drive with the tailgate open. !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 375).
You can open and close the tailgate from the
driver's seat when the vehicle is stationary
and unlocked. X
To open: pull remote operating switch :
for the tailgate until the tailgate opens.
X To close: turn the SmartKey to position 1
or 2in the ignition lock.
X Press remote operating switch for
tailgate :until the tailgate is closed.
You hear a tone during the closing
procedure. Limiting the opening angle of the
tailgate
Important safety notes You can limit the opening angle of the
tailgate. This is possible in the top half of its
opening range, up to approximately 8 in
(20 cm) before the stop.
This could be useful, for example, if there is
insufficient space above the tailgate.
!
Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle
outside. Cargo compartment
87Opening and closing Z

Activating
X
To open the tailgate: pull the handle on
the tailgate.
X To stop the opening procedure at the
desired position: press the closing button
(Y page 85 )in the tailgate or pull the handle
on the outside of the tailgate again.
X To store the position: press and hold the
closing button in the tailgate until you hear
a short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
i To open the tailgate fully, pull the handle
on the outside of the tailgate again after it
has stopped automatically. This does not
delete the stored position.
Deactivating X
Press and hold the closing button
(Y page 85) in the tailgate until you hear
two short tones. Tailgate emergency release
Important safety notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
If the tailgate can no longer be opened from
outside the vehicle, use the emergency
release on the inside of the tailgate.
i Tailgate opening dimensions
(Y page 375). Opening X
Take the mechanical key out of the
SmartKey (Y page 78).
X Insert mechanical key ;into the opening
in paneling :.
X Turn mechanical key ;90° clockwise.
X Push mechanical key ;in the direction of
the arrow and open the tailgate.
i When you lock the vehicle (Y page 83),
the cargo compartment is also locked. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side
window and the door frame as the side
window moves. There is a risk of injury.
Make sure that nobody touches the side
window during the opening procedure. If
somebody becomes trapped, release the
switch or pull the switch to close the side
window again. G
WARNING
While opening the side windows, body parts
in the closing area could become trapped.
There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
somebody becomes trapped, release the 88
Side windowsOpening and closing