ESP MERCEDES-BENZ GLK-CLASS SUV 2015 Service Manual

ANeutral
Do not shift the transmission to N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
shift the transmission to position N
if the vehicle is in danger of skid-
ding, e.g. on icy roads.
If you switch the engine off with the transmission in position R or D, the
automatic transmission shifts to N
automatically.
! Rolling in neutral N can damage
the drive train.
7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear
The automatic transmission shifts to the indi- vidual gears automatically when it is in trans-
mission position D. This automatic gearshift-
ing behavior is determined by:
R the selected drive program ( Y page 159)
R the position of the accelerator pedal
(Y page 159)
R the road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts
Kickdown
Use kickdown for maximum acceleration.
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Towing a trailer
XWhen traveling downhill, switch to a lower
gear if the automatic transmission con-
stantly switches between two gears.
X Engaging a lower gear and reducing the
speed reduces the risk of the engine over-
heating.
Program selector button
General notes
The program selector button allows you to
choose between different driving character-
istics.
Program selector button
E EconomyComfortable, economical
driving
S SportSporty driving style
X
Press program selector button : repeat-
edly until the letter for the desired drive
Automatic transmission159
Driving and parking
Z

Problems with the transmission
ProblemPossible causes/consequences and M Solutions
The transmission has
problems shifting gear.The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0 or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not comeinto contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
162Refueling
Driving and parking

Opening the fuel filler flap
:To open the fuel filler flap
;To insert the fuel filler cap
=Tire pressure table
?Fuel type to be used
X Switch the engine off.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to SmartKey position 0:
"SmartKey removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler cap counterclockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of fuel filler flap ;.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
iVehicles with a diesel engine: the filler
neck is designed for refueling at diesel fill-
ing pumps.
iDo not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing the fuel filler flap
X Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
iClose the fuel filler flap before locking the
vehicle.
iIf you are driving with the fuel filler cap
open, the 8 reserve fuel warning lamp
flashes. A message appears in the multi-
function display ( Y page 248).
In addition, the ; Check Engine warning
lamp may light up ( Y page 267).
For further information on warning and indi- cator lamps in the instrument cluster, see
( Y page 267).
164Refueling
Driving and parking

Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact withhot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi- cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged. To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position P and
the SmartKey must be removed from the
ignition lock.
R the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
X Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0 in the igni-
tion lock and remove it.
The immobilizer is activated.
iThe SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO X Press the Start/Stop button ( Y page 149).
The engine stops and all the indicator
lamps in the instrument cluster go out.
iWhen the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "Key removed".
168Parking
Driving and parking

Example: ECO display
The ECO display consists of three bars: R
Acceleration
RConstant
RCoasting
The percent value is the average value of thethree bars. The three bars and the mean value
begin at the value of 50%. A higher percent-
age indicates a more economical driving
style.
The ECO display does not indicate the actual fuel consumption. A fixed percentage count
in the ECO display does not indicate a fixed
consumption.
Apart from driving style, consumption is
dependent on many factors such as, e.g.: R load
R tire pressure
R cold start
R choice of route
R electrical consumers switched on
These factors are not included in the ECO dis-
play.
The evaluation of your driving style is carried
out using the following three categories: R
Acceleration (evaluation of all accelera-
tion processes):
- The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R
Constant (assessment of driving behavior
at all times):
- The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R
Coasting (assessment of all deceleration
processes):
- The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
- The bar empties: frequent braking
iAn economical driving style specially
requires driving at moderate engine
speeds.
To achieve a higher value in the categories
Acceleration and Constant:
R observe the gearshift recommendations.
R drive in drive program E.
iOn long journeys at a constant speed, e.g.
on the highway, only the bar for
Constant
will change.
iThe ECO display summarizes the driving
characteristics from the start of the journey
to its completion. For this reason, the bars
change dynamically at the beginning of the
journey. On longer journeys, there are
fewer changes. For more dynamic changes, carry out a manual reset.
For further information on the ECO display,
see ( Y page 224).
Driving tips171
Driving and parking
Z

fied specialist workshop. Consult a qualified
specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
! Vehicles with 4MATIC: function or per-
formance tests may only be carried out on
a 2-axle dynamometer. If you are planning
to have the vehicle tested on such a dyna-
mometer, contact an authorized Mercedes- Benz Center to obtain further information
first. Otherwise, you could damage the
drive train or the brake system.
! As the ESP ®
system operates automati-
cally, the engine and the ignition must be
switched off (SmartKey in position 0 or 1 in
the ignition lock) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front or rear axle raised (not permit-
ted for vehicles with 4MATIC).
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If the brake system has only been subject to
moderate loads, you should test the function- ality of your brakes at regular intervals. To do so, press firmly on the brake pedal when driv-
ing at a high speed. This improves the grip of
the brake pads.
You can find a description of Brake Assist
(BAS) on ( Y page 69).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or which correspond to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your vehi-
cle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Parking brake
GWARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
If you brake the vehicle with the parking
brake, the brake lamps will not light up.
If you drive on wet roads or dirt-covered sur-
faces, road salt and/or dirt could get into the parking brake.
In order to prevent corrosion and a reduction
in the braking power of the parking brake,
observe the following:
R gently depress the parking brake from time
to time before beginning the journey.
R Drive for approximately 110 yds (100 m) at
a maximum speed of 12 mph (20 km/h).
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if: R you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
R lower your speed.
R avoid ruts.
Driving tips173
Driving and parking
Z

Ravoid sudden steering movements.
R brake carefully.
Driving on flooded roads
! Do not drive through flooded areas.
Check the depth of any water before driving through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic compo-
nents in the engine or the automatic trans- mission. Water can also be drawn in by the
engine's air suction nozzles and this can
cause engine damage.
Prevent water from entering the vehicle inte-
rior or the engine compartment. If you must
drive through standing water, bear in mind
that:
R in the case of standing water, the water
level may be no higher than the lower edge
of the vehicle body
R you should drive no faster than at a walking
pace
Winter driving
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter thevehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a quali-
fied specialist workshop at the onset of win-
ter.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The vehicle could skid if you fail to adapt your
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions.
You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
For more information on driving with snow
chains, see ( Y page 335).
For more information on driving with summer tires, see ( Y page 334).
Observe the notes in the "Winter operation"
section ( Y page 334).
174Driving tips
Driving and parking

Driving systems
Cruise control
Important safety notes
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a low gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. By doing
so, you will make use of the braking effect of the engine. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can store any road speed above 20 mph
(30 km/h).
If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account the road,
traffic and weather conditions. Cruise control is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed,for braking in good time and for staying in
your lane.
Do not use cruise control: R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose traction and the vehicle could then skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new driver of the speed stored.
iCruise control should not be activated
when driving off-road.
iThe speed indicated in the speedometer
may differ slightly from the speed stored.
Cruise control lever
:To activate or increase speed
;To activate or reduce speed
=To deactivate cruise control
?To activate at the current speed/last
stored speed
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds. In the multifunction display,
the segments between the stored speed and
the maximum speed light up.
Storing and maintaining the current
speed
You can store the current speed if you are
driving faster than 20 mph (30 km/h). X Accelerate the vehicle to the desired
speed.
X Briefly press the cruise control lever up :
or down ;.
X Remove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the stored speed.
iCruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient evens out. Cruise control maintains the
stored speed on downhill gradients by
automatically applying the brakes.
Driving systems175
Driving and parking
Z

Storing the current speed or calling up
the last stored speed
GWARNING
If you call up the stored speed and it differs
from the current speed, the vehicle acceler-
ates or decelerates. If you do not know the
stored speed, the vehicle could accelerate orbrake unexpectedly. There is a risk of an acci-
dent.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again.
X Briefly pull the cruise control lever towards
you ?.
X Remove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed.
Setting a speed
Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to the speed set.
X Press the cruise control lever up : for a
higher speed or down ; for a lower speed.
X To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up : or
down ; to the pressure point.
Every time the cruise control lever is
pressed up : or down ; the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly
press the cruise control lever up : or
down ; beyond the pressure point.
Every time the cruise control lever is
pressed up : or down ; the last speed
stored is increased or reduced.
iCruise control is not deactivated if you
depress the accelerator pedal. For exam-
ple, if you accelerate briefly to overtake,
cruise control adjusts the vehicle's speed
to the last speed stored after you have fin- ished overtaking.
Deactivating cruise control
There are several ways to deactivate cruise
control:
X Briefly press the cruise control lever for-
wards =.
or
X Brake.
Cruise control is automatically deactivated if: R you depress the parking brake
R you are driving at less than 20 mph
(30 km/h)
R ESP ®
intervenes or you deactivate ESP ®
R you shift the transmission to position N
while driving
If cruise control is deactivated, you will hear a warning tone. You will see the
Cruise ConZ
trol Off message in the multifunction dis-
play for approximately five seconds.
iWhen you switch off the engine, the last
speed stored is cleared.
DISTRONIC PLUS
Important safety notes
DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front.
DISTRONIC PLUS brakes automatically so
that the set speed is not exceeded.
You must select a low gear in good time on
long and steep downhill gradients, especially
if the vehicle is laden or towing a trailer. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
176Driving systems
Driving and parking

If DISTRONIC PLUS detects a slower-moving
vehicle in front, your vehicle is braked in order
to maintain the preset distance to the vehicle in front.
GWARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
GWARNING
DISTRONIC PLUS cannot always clearly iden-tify other road users and complex traffic sit-
uations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate or brake unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS.
GWARNING
DISTRONIC PLUS brakes your vehicle with up to 40% of the maximum braking force. If this
braking force is insufficient, DISTRONIC PLUS
warns you visually and audibly. There is a risk
of an accident.
In such cases, apply the brakes yourself and
try to take evasive action.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow- ing or other similar situations:
R when towing the vehicle
R in the car wash
If you fail to adapt your driving style,
DISTRONIC PLUS can neither reduce the risk
of accident nor override the laws of physics.
DISTRONIC PLUS cannot take into account
the road, traffic and weather conditions.
DISTRONIC PLUS is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good
time and for staying in your lane.
Do not use DISTRONIC PLUS:
R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
DISTRONIC PLUS may not detect narrow
vehicles driving in front, e.g. motorcycles, or
vehicles driving on a different line.
In particular, the detection of obstacles can
be impaired if:
R there is dirt on the sensors or anything else
covering the sensors
R there is snow or heavy rain
R there is interference by other radar sources
R there are strong radar reflections, for
example, in parking garages
If DISTRONIC PLUS no longer detects a vehi- cle in front, DISTRONIC PLUS may unexpect-
edly accelerate the vehicle to the stored
speed.
Driving systems177
Driving and parking
Z