door lock MERCEDES-BENZ GLK-CLASS SUV 2015 Workshop Manual

Display messagesPossible causes/consequences and M Solutions
Â
Don't Forget Your
Key
The display message is shown for a maximum of 60 seconds and
is only a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.
X Remember to take the KEYLESS-GO key with you when you
leave the vehicle.
Â
Key Not Detected

Useful information
iThis Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops ( Y page 27).
Loading guidelines
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle occu-
pants and luggage/cargo.
The gross load limit and the gross vehicle
weight rating (GVWR) for your vehicle must
never be exceeded. The gross load limit and
the GVWR are specified on the vehicle iden-
tification plate on the B-pillar of the driver's
door ( Y page 343).
The load must also be distributed so that the
weight on each axle never exceeds the gross axle weight rating (GAWR) for the front and
rear axles. The specifications for GVWR and
GAWR are on the vehicle identification plate
on the B-pillar of the driver's door
( Y page 343).
Further information can be found in the
"Loading the vehicle" section ( Y page 343).
The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load:
R The cargo compartment is the preferred
place to carry objects.
R Position heavy loads as far forwards as pos-
sible and as low down in the cargo com-
partment as possible.
R The load must not protrude above the
upper edge of the seat backrests.
R Always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R Always place the load behind unoccupied
seats if possible.
R Use the cargo tie-down rings and the parcel
nets to transport loads and luggage.
R Use cargo tie-down rings and fastening
materials appropriate for the weight and
size of the load.
274Loading guidelines
Stowage and features

iThe destination download function is
available if the relevant mobile phone net-
work is available and data transfer is pos-
sible.
iThe destination download function can
only be used if the vehicle is equipped with
a navigation system.
Route Assistance
This service is part of the mbrace PLUS Pack- age and cannot be purchased separately.
iYou can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
Search & Send
"Search & Send" is a destination entry ser-
vice. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
You can use the vehicle remote opening if you have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlock- ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
X Contact the following service hotlines: R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
iVehicle remote opening is only possible if
the corresponding mobile phone network is accessible.
Vehicle remote closing
The valet locking feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely. X Contact the following service hotlines:
R USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the
Doors
Locked Remotely message appears in the
multifunction display.
292Features
Stowage and features

XTurn the SmartKey to position 2 in the igni-
tion lock ( Y page 149).
X Select one of buttons ; to ? to use to
control the garage door drive.
X To start programming mode: press and
hold one of buttons ; to ? on the inte-
grated garage door opener.
The garage door opener is now in program- ming mode. After a short time, indicator
lamp : lights up yellow.
Indicator lamp : lights up yellow as soon
as button ;, = or ? is programmed for
the first time. If the selected button has
already been programmed, indicator
lamp : will only light up yellow after ten
seconds have elapsed.
X Release button ;, = or ?. Indicator
lamp : flashes yellow.
X To program the remote control: point
garage door remote control A towards
buttons ; to ? on the rear-view mirror at
a distance of 2 to 8 inches (5 to 20 cm).
X Press and hold button B on remote control
A until indicator lamp : lights up green.
When indicator lamp : lights up green:
programming is finished.
When indicator lamp : flashes green: pro-
gramming was successful. The next step is
to synchronize the rolling code
( Y page 296).
X Release button B on remote control A for
the garage door drive system.
If indicator lamp : lights up red: repeat the
programing procedure for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote control A and the rear-view mirror.
The required distance between remote
control A and the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position. Synchronizing the rolling code
Pay attention to the "Important safety notes"
( Y page 295).
If the garage door system uses a rolling code, you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you
will need to use the programming button on
the door drive control panel. The program-
ming button may be positioned at different
locations depending on the manufacturer. It
is usually located on the door drive unit on the
garage ceiling.
Familiarize yourself with the garage door
drive operating instructions, e.g. under "Pro-
gramming of additional remote controls",
before carrying out the following steps.
Your vehicle must be within reach of the
garage door or gate opener drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
X Turn the SmartKey to position 2 in the igni-
tion lock ( Y page 149).
X Get out of the vehicle.
X Press the programming button on the door
drive unit.
Usually, you now have 30 seconds to ini-
tiate the next step.
X Get into the vehicle.
X Press previously programmed button ;,
= or ? on the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete.
Notes on programming the remote con-
trol
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds. Therefore, these signals may not last long
enough for the integrated garage door
opener. The signal is not recognized during
programming. Comparable with Canadian
296Features
Stowage and features

Please also read the operating instructions
for the garage door system.
X Turn the SmartKey to position 2 in the igni-
tion lock ( Y page 149).
X Press button ;, = or ? which you have
programmed to operate the garage door.
Garage door system with a fixed code: indi-
cator lamp : lights up green.
Garage door system with a rolling code:
indicator lamp : flashes green.
The transmitter will transmit a signal as
long as the button is pressed. The trans-
mission is halted after a maximum of ten
seconds and indicator lamp : lights up
yellow.
X Press button ;, = or ? again if neces-
sary.
Clearing the memory
Make sure that you clear the memory of the
integrated garage door opener before selling
the vehicle.
X Turn the SmartKey to position 2 in the igni-
tion lock ( Y page 149).
X Press and hold buttons ; and ?.
The indicator lamp initially lights up yellow
and then green.
X Release buttons ; and ?.
The memory of the integrated garage door
opener in the rear-view mirror is cleared.
Floormat on the driver's side
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on top of one another.
X Slide the seat backwards.
X To install: place the floormat in the foot-
well.
X Press studs : onto retainers ;.
X To remove: pull the floormat off retain-
ers ;.
X Remove the floormat.
298Features
Stowage and features

XVehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
( Y page 149).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
iVehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires.
A TIREFIT kit may be obtained from a quali-
fied specialist workshop.
MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking next to the tire size designation, the load-
bearing capacity and the speed index
( Y page 349). MOExtended tires may only be used in con-
junction with an active tire pressure monitor.
If a pressure loss warning message
appears in the multifunction display:
R observe the instructions in the display mes-
sages ( Y page 255).
R check the tire for damage.
R if driving on, observe the following notes.
The driving distance possible in run-flat mode is approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving dis-tance possible depends upon:
R vehicle speed
R road condition
R outside temperature
The driving distance possible in run-flat mode may be reduced by extreme driving condi-
tions/maneuvers, or it can be increased
through a moderate style of driving.
The driving distance possible in run-flat modeis counted from the moment the tire pressure
loss warning appears in the multifunction dis-
play.
You must not exceed a maximum speed of
50 mph (80 km/h).
iWhen replacing one or all tires, please
observe the following specifications for
your vehicle's tires:
R size
R type and
R the "MOExtended" mark
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a stand-
ard tire may be used as a temporary meas- ure. Make sure that you use the proper size
and type (summer or winter tire).
iVehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
Flat tire315
Roadside Assistance

Mounting a wheel
Preparing the vehicle
XStop the vehicle on solid, non-slippery and
level ground.
X Apply the parking brake.
X Bring the front wheels into the straight-
ahead position.
X Move the selector lever to position P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
( Y page 149).
X If a trailer is coupled to the vehicle, uncou-
ple it.
X If included in the vehicle equipment,
remove the tire-change tool kit from the
vehicle.
X In addition, safeguard the vehicle against
rolling away.
Securing the vehicle to prevent it
from rolling away
If your vehicle is equipped with a wheel chock,
it can be found in the tire-change tool kit
( Y page 314).
The folding wheel chock is an additional
safety measure to prevent the vehicle from
rolling away, for example when changing a
wheel.
X Fold both plates upwards :.
X Fold out lower plate ;.
X Guide the lugs on the lower plate fully into
the openings in base plate =.
Securing the vehicle on level ground
X
On level ground: place chocks or other
suitable items under the front and rear of
the wheel that is diagonally opposite the
wheel you wish to change.
Securing the vehicle on slight downhill gradients
X On light downhill gradients: place
chocks or other suitable items in front of
the wheels of the front and rear axle.
356Mounting a wheel
Wheels and tires

Raising the vehicle
GWARNING
If you do not position the jack correctly at theappropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle.
Observe the following when raising the vehi-
cle: R To raise the vehicle, only use the vehicle-
specific jack that has been tested and
approved by Mercedes-Benz. If used incor-
rectly, the jack could tip over with the vehi-
cle raised.
R The jack is designed only to raise and hold
the vehicle for a short time while a wheel
is being changed. It is not suited for per-
forming maintenance work under the vehi-
cle.
R Avoid changing the wheel on uphill and
downhill slopes.
R Before raising the vehicle, secure it from
rolling away by applying the parking brake
and inserting wheel chocks. Do not disen-
gage the parking brake while the vehicle is
raised.
R The jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a
large, flat, load-bearing underlay must be
used. On a slippery surface, a non-slip
underlay must be used, e.g. rubber mats.
R Do not use wooden blocks or similar
objects as a jack underlay. Otherwise, the
jack will not be able to achieve its load-
bearing capacity due to the restricted
height.
R Make sure that the distance between the
underside of the tires and the ground does
not exceed 1.2 in (3 cm).
R Never place your hands and feet under the
raised vehicle. R
Do not lie under the vehicle.
R Do not start the engine when the vehicle is
raised.
R Never open or close a door or the tailgate
when the vehicle is raised.
R Make sure that no persons are present in
the vehicle when the vehicle is raised.
! The jack is designed exclusively for jack-
ing up the vehicle at the jacking points.
Otherwise, your vehicle could be damaged.
X Using lug wrench :, loosen the bolts on
the wheel you wish to change by about one full turn. Do not unscrew the bolts com-
pletely.
The jacking points are located just behind the
front wheel housings and just in front of the
rear wheel housings (arrows).
X Take the ratchet wrench out of the vehicle
tool kit and place it on the hexagon nut of
the jack so that the letters AUF are visible.
Mounting a wheel357
Wheels and tires
Z