ad blue MERCEDES-BENZ GLK-CLASS SUV 2015 Owners Manual

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Further information about Mercedes-Benz
vehicles and about Daimler AG can be found
on the following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada
only)
Editorial office
©Daimler AG: not to be reprinted, translated
or otherwise reproduced, in whole or in part,
without written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
Registered trademarks:
R Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby and MLP are registered trademarks
of DOLBY Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are
registered trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of
Johnson Controls.
R iPod ®
and iTunes ®
are registered trade-
marks of Apple Inc.
R Logic7 ®
is a registered trademark of Har-
man International Industries.
R Microsoft ®
and Windows media ®
are reg-
istered trademarks of Microsoft Corpora-
tion.
R SIRIUS is a registered trademark of Sirius
XM Radio Inc.
R HD Radio is a registered trademark of iBiq-
uity Digital Corporation.
R Gracenote ®
is a registered trademark of
Gracenote, Inc.
R ZAGATSurvey ®
and related brands are reg-
istered trademarks of ZagatSurvey, LLC.
In this Operator's Manual you will find the fol-
lowing symbols:
GWARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
iPractical tips or further information that
could be helpful to you. X
This symbol indicates an instruction
that must be followed.
X Several of these symbols in succes-
sion indicate an instruction with sev-
eral steps.
( Y
page) This symbol tells you where you can
find more information about a topic.
YY This symbol indicates a warning or an
instruction that is continued on the
next page.
DisZ
play
This text indicates a message in the
multifunction/COMAND/Audio dis-
play.
As at 15.05.2014

Resetting the service interval dis-
play ................................................ 305
Service message ............................ 304
Special service requirements ......... 305
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ........................................... 75
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 229
Display message ............................ 250
Function/notes ............................. 202
Audio menu (on-board com-
puter) .................................................. 2 26
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 246
see Lights
Automatic car wash (care) ............... 306
Automatic engine start (ECO start/
stop function) .................................... 153
Automatic engine switch-off (ECO
start/stop function) .......................... 153
Automatic headlamp mode .............. 116
Automatic transmission
Accelerator pedal position ............. 159
Automatic drive program ............... 160
Changing gear ............................... 159
DIRECT SELECT lever ..................... 156
Display message ............................ 257
Driving tips .................................... 159
Emergency running mode .............. 162
Engaging drive position .................. 158
Engaging neutral ............................ 157
Engaging park position automati-
cally .............................................. . 157
Engaging reverse gear ................... 157
Engaging the park position ............ 157
Kickdown ....................................... 159
Manual drive program .................... 160
Overview ........................................ 156
Problem (malfunction) ................... 162 Program selector button ................ 159
Pulling away ................................... 152
Starting the engine ........................ 151
Steering wheel paddle shifters ...... 160
Trailer towing ................................. 159
Transmission position display ........ 157
Transmission positions .................. 158
Automatic transmission emer-
gency mode ....................................... 162
B
Backup lamp
Changing bulbs .............................. 125
Display message ............................ 245
Bag hook ............................................ 278
Ball coupling
Installing ........................................ 21 4
Removing ....................................... 217
Storing ........................................... 2 17
BAS (Brake Assist System) ................. 69
BAS PLUS (Brake Assist System
PLUS) ................................................... . 69
Battery (SmartKey)
Checking .......................................... 81
Important safety notes .................... 81
Replacing ......................................... 8 1
Battery (vehicle)
Charging ........................................ 321
Display message ............................ 248
Important safety notes .................. 319
Jump starting ................................. 323
Belt
see Seat belts
Belt force limiter
Activation ......................................... 60
Function ........................................... 60
Blind Spot Assist
Activating/deactivating ................. 229
Display message ............................ 252
Notes/function .............................. 203
Trailer towing ................................. 205
see Active Blind Spot Assist
BlueTEC (DEF) .................................... 376
BlueTEC ®
Adding DEF .................................... 165
Brake Assist
see BAS (Brake Assist System)
Index5

Problems with fuel and the fuel tank
ProblemPossible causes/consequences and M Solutions
Fuel is leaking from the
vehicle.The fuel line or the fuel tank is faulty.
GWARNING
Risk of explosion or fire.
X Turn the SmartKey to position 0 immediately and remove it
( Y page 149).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop.
The engine does not
start.The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 149).
X Start the engine continuously for up to ten seconds unt il it runs
smoothly.
If the engine does not start: X Turn the ignition on again for approximately ten seconds
(Y page 149).
X Start the engine again continuously for up to ten seco nds until it
runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop.
The fuel filler flap can-
not be opened.The fuel filler flap is not unlocked.
X Unlock the vehicle ( Y page 78).
The SmartKey battery is discharged or nearly discharged.
X Unlock the vehicle using the mechanical key ( Y page 80).
The fuel filler flap is unlocked, but the opening mecha nism is jam-
med.
X Consult a qualified specialist workshop.
DEF (BlueTEC vehicles only)
Important notes on use
To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up, theCheck Additive See Operator's Manual
Refueling165
Driving and parking
Z

message is shown in the multifunction dis-
play.
When the DEF supply drops to a minimum, the
Remaining Starts: 16 message is shown
in the multifunction display.
If the
Remaining Starts: 16 message
appears in the multifunction display, you can start the engine another 16 times. If DEF is
not refilled, you will subsequently be unable
to start the engine . Refill the DEF tank with
around 1 gal (3.8 l) of DEF or have the DEF
tank refilled at a qualified specialist work-
shop.
Use the special DEF refill bottle when adding DEF between maintenance intervals. Contact
a qualified specialist workshop with any ques-
tions or, if necessary, contact Roadside Assis- tance ( Y page 24).
If the outside temperature is below 12 ‡
( Ò 11 †) it may be difficult to top up. If DEF is
frozen and there is an active warning indica-
tor, it may not be possible to add DEF. Park
the vehicle in a warmer place, e.g. in a garage,
until DEF has become fluid again. It will then
be possible to add DEF again. Alternatively,
have the DEF tank refilled at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any authorized Mercedes-Benz Center.
Important safety notes
DEF is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R not poisonous
R colorless and odorless
R not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released. Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may expe-
rience a burning sensation in your eyes, nose and throat. Coughing and watering of the
eyes are possible. Do not inhale ammonia vapors. Fill the DEF
tank only in well-ventilated areas.
DEF must not come into contact with your
skin, eyes or clothing and must not be swal-
lowed. Keep DEF away from children.
If you or other persons come into contact with
DEF, observe the following:
R Rinse DEF from your skin immediately with
soap and water.
R If DEF comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R If DEF has been swallowed, rinse your
mouth out immediately. Drink plenty of
water. Seek medical assistance without
delay.
R Change out of clothing contaminated with
DEF immediately.
! Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas after- treatment system.
! Rinse surfaces that have come into con-
tact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
use a sponge and cold water to clean it. DEF
residues crystallize after time and contam-
inate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine dam-
age.
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
The DEF filler neck is under the cargo com-
partment floor.
X Switch the ignition off.
X Open the tailgate.
X Lift up the cargo compartment floor
(Y page 314).
166Refueling
Driving and parking

XTo select the next/previous track:
briefly press the 9 or : button.
X To select a track from the track list
(rapid scrolling): press and hold the 9
or : button until desired track has been
reached.
If you press and hold 9 or : , the rapid
scrolling speed is increased. Not all audio
drives or data carriers support this function.
If track information is stored on the audio
device or medium, the multifunction display
will show the number and name of the track.
Video DVD operation
Example: CD/DVD changer display :
Current scene
Only on vehicles with COMAND can you oper-
ate DVD videos using the
Audio menu.
X Switch on COMAND and select video DVD
(see the separate operating instructions).
X Press the = or ; button on the steer-
ing wheel to select the
Audio menu.
X To select the next/previous scene:
briefly press the 9 or : button.
X To select a scene from the scene list
(rapid scrolling): press and hold the 9
or : button until desired scene has
been reached.
Telephone menu
Introduction
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving.
X Switch on the mobile phone (see the sep-
arate manufacturer's operating instruc-
tions).
X Switch on the audio system or COMAND
(see the separate operating instructions).
X Establish a Bluetooth ®
connection to the
audio system or COMAND (see the sepa-
rate operating instructions).
X Press the = or ; button on the steer-
ing wheel to select the
Tel menu.
You will see one of the following display mes-
sages in the multifunction display: R
Phone READY or the name of the network
provider: the mobile phone has found a
network and is ready to receive.
R
Phone No Service: there is no network
available or the mobile phone is searching
for a network.
Accepting a call
If someone calls you when you are in the Tel
menu, a display message appears in the mul- tifunction display, for example:
Example: incoming call
X Press the 6 button on the steering
wheel to accept an incoming call.
Menus and submenus227
On-board computer and displays
Z

Display messagesPossible causes/consequences and M Solutions
8
Gas Cap Loose
The fuel system pressure is too low. The fuel filler cap i s not closed
correctly or the fuel system is leaking.
X Check that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed: X Close the fuel filler cap.
If the fuel filler cap is correctly closed: X Visit a qualified specialist workshop.
¸
Replace Air Filter
Vehicles with a diesel engine: the engine air filter is di rty and must
be replaced.
X Visit a qualified specialist workshop.
!
Check Fuel Filter
Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X Visit a qualified specialist workshop.
¯
Refill AdBlue At
Workshop See OperZ
ator's Manual
The DEF level has fallen below the reserve range. A warning tone
also sounds.
X Have DEF refilled as soon as possible at a qualified specialist
workshop.
¯
Refill AdBlue At
Workshop No Start
in .. km
The DEF level is only sufficient for the indicated dista nce. A warn-
ing tone also sounds.
X Have DEF refilled as soon as possible at a qualified specialist
workshop.
¯
Refill AdBlue At
Workshop Eng.
Start Not Possible
The DEF tank is empty. A warning tone also sounds. You can no
longer start the engine.
X Consult a qualified specialist workshop immediately.
¯
Check AdBlue See
Operator's Manual
The DEF system is malfunctioning. A warning tone also sounds.
X Visit a qualified specialist workshop.
Display messages249
On-board computer and displays
Z

Tires
GLK 250 BlueTEC 4MATIC
Summer tires
R19
TiresAlloy wheels
FA: 235/50 R19 99 V
RA: 255/45 R19 100 V 14FA: 7.5 J x 19 H2
Wheel offset: 1.85 in (47 mm)
RA: 8.5 J x 19 H2
Wheel offset: 2.05 in (52 mm)
All-weather tires
R17
TiresAlloy wheels
BA: 235/60 R17 102 V M+SBA: 7.5 J x 17 H2
Wheel offset: 1.87 in (47.5 mm)
R19
TiresAlloy wheels
BA: 235/50 R19 99 H M+S 15BA: 7.5 J x 19 H2
Wheel offset: 1.85 in (47 mm)
R20
TiresAlloy wheels
BA: 235/45 R20 100 H XL M+SBA: 8.0 J x 20 H2
Wheel offset: 1.77 in (45 mm)
All-terrain tires
R17
TiresAlloy wheels
BA: 235/60 R17 102 H M+SBA: 7.5 J x 17 H2
Wheel offset: 1.87 in (47.5 mm)
14
Use of snow chains not permitted. Observe the notes in the "Snow chains" sect ion.
15 Available as MOExtended tires.
362Wheel and tire combinations
Wheels and tires

If standard unleaded gasoline is unavaila-
ble and you have to refuel with unleaded
gasoline of a lower grade, observe the fol-
lowing precautions: ROnly fill the fuel tank to half full with reg-
ular unleaded gasoline and fill the rest
with premium-grade unleaded gasoline
as soon as possible.
R Do not drive at the maximum speed.
R Avoid sudden acceleration and engine
speeds over 3,000 rpm.
You will usually find information about the fuel
grade on the pump. If you cannot find the
label on the pump, ask the staff for assis-
tance.
iFor further information, consult a quali-
fied specialist workshop or visit
http://www.mbusa.com (USA only).
iE10 fuel contains up to 10% bioethanol.
Your vehicle is E10-compatible. You can
refuel your vehicle using E10 fuel.
As a temporary measure, if the recommended fuel is not available, you may also use regularunleaded gasoline with an octane rating of
87 AKI/91 RON. This may reduce engine per-
formance and increase fuel consumption.
Avoid driving at full throttle and sudden accel- eration. Never refuel using fuel with a lower
AKI.
Information on refueling ( Y page 162).
Additives
! Operating the engine with fuel additives
added later can lead to engine failure. Do
not mix fuel additives with fuel. This does
not include additives for the removal and
prevention of residue buildup. gasoline
must only be mixed with additives recom-
mended by Mercedes-Benz. Comply with
the instructions for use on the product
label. More information about recommen-
ded additives can be obtained from any
authorized Mercedes-Benz Center.
Mercedes-Benz recommends that you use
branded fuels that have additives. The quality of the fuel available in some coun-
tries may not be sufficient. Residue could
build up in the injection system as a result. In
such cases, and in consultation with an
authorized Mercedes-Benz Center, the gaso-
line may be mixed with the cleaning additive
recommended by Mercedes-Benz. You must
observe the notes and mixing ratios specified on the container.
Diesel
Fuel grade
GWARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
! Only use commercially available vehicular
ULTRA-LOW SULFUR DIESEL FUEL (ULSD,
15 ppm maximum sulfur content) that
meets the ASTM D975 standard. If you do
not refuel with ULSD, you may damage the
BlueTEC exhaust gas aftertreatment sys-
tem of the vehicle.
! Do not use gasoline to refuel vehicles with
a diesel engine. Do not mix diesel fuel with
gasoline, kerosene or paraffin. This may
otherwise result in damage to the fuel sys- tem and engine.
You will usually find information about the fuel grade on the pump. If you cannot find the
label on the pump, ask the staff for assis-
tance.
iFor further information, consult a quali-
fied specialist workshop or visit
http://www.mbusa.com (USA only).
Information on refueling ( Y page 162).
Service products and filling capacities375
Technical data
Z

Bio-diesel – FAME (fatty acid methyl ester)Mercedes-Benz USA approves the use of bio-diesel B5 for all BlueTEC diesel engines. The
concentration of bio-diesel in the ULSD may
not exceed 5% by volume.
Pure bio-diesel and diesel fuel with a higher
percentage of bio-diesel, such as B20, can
damage the engine and the fuel system. For
this reason, they are not approved.
For more information, consult the gas station
staff. The bio-diesel B5 label on the gasoline
pump must clearly state that the standard for
ULSD has been fulfilled. If the label is not
clear, do not refuel the vehicle.
Do not refuel your vehicle with fuels unless
they have been approved by Mercedes-Benz.
Information on refueling ( Y page 163).
Low outside temperatures
iDiesel fuel with improved cold flow prop-
erties is available during the winter months. Further information about fuel properties
can be obtained from oil companies, e.g. at gas stations.
DEF
Important safety notes
Comply with the important safety notes for
service products when handling DEF
( Y page 373).
DEF is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is: R not poisonous
R colorless and odorless
R not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are particularly irritating to the skin, to mucous
membranes and to the eyes. You may expe-
rience a burning sensation in your eyes, nose and throat. Coughing and watering of the
eyes are possible. Do not inhale ammonia vapors. Fill the DEF
tank only in well-ventilated areas.
Low outside temperatures
DEF freezes at a temperature of approx-
imately 12 ‡ (-11 †). The vehicle is delivered
from the factory equipped with a DEF pre-
heating system. Winter operation can thus be guaranteed even at temperatures below 12 ‡
(-11 †).
Additives
! Only use DEF in accordance with ISO
22241. Do not use additives with DEF and
do not dilute DEF with water. This may
destroy the BlueTEC exhaust gas after-
treatment system.
Purity
! Impurities in DEF (e.g. due to other ser-
vice products, cleaning agents or dust) lead to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC exhaust gas
aftertreatment system
Assuring the purity of DEF is particularly
important with respect to avoiding malfunc-
tions in the BlueTEC exhaust gas aftertreat-
ment system.
If DEF is pumped out of the DEF tank, e.g.
during repair work, it must not be returned to
the tank. The purity of the fluid can no longer
be guaranteed.
Filling capacities
ModelTotal capacity
GLK 250 BlueTEC
4MATIC7.3 US gal (27.5 l)
376Service products and filling capacities
Technical data

Filling capacities
ModelCapacity
GLK 250 BlueTEC
4MATICApprox. 10.4 US qt(9.8 l)
GLK 350
GLK 350 4MATICApprox. 8.9 US qt(8.4 l)
Windshield washer system
Important safety notes
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
! Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or
MB WinterFit. Unsuitable washer fluid
could damage the plastic lenses of the
headlamps.
! Do not add distilled or de-ionized water to
the washer fluid container. Otherwise, the
level sensor may be damaged.
! Only MB SummerFit and MB WinterFit
washer fluid should be mixed together. The spray nozzles may otherwise become
blocked.
When handling washer fluid, observe the
important safety notes on service products
( Y page 373).
At temperatures above freezing:
X Fill the washer fluid reservoir with a mixture
of water and windshield washer fluid, e.g.
MB SummerFit.
X Add 1 part MB SummerFit to 100 parts
water. At temperatures below freezing:
X Fill the washer fluid reservoir with a mixture
of water and washer fluid, e.g. MB Winter-
Fit.
For the correct mixing ratio refer to the
information on the antifreeze reservoir.
iAdd windshield washer fluid, e.g. MB
SummerFit or MB WinterFit, to the washer
fluid all year round.
Climate control system refrigerant
Important safety notes
The climate control system of your vehicle is
filled with refrigerant R