check engine light MERCEDES-BENZ GLK SUV 2008 Owner's Manual

Problem
Possible causes/consequences and
X XSolutions The engine will not
start. You cannot hear
the starter motor oper-
ating. The on-board voltage is too low because the starter battery is too
weak or discharged.
X
Jump-start the vehicle (Y page 234).
If the engine does not start despite attempting to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or a mechanical
component of the engine control unit.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it. The coolant tempera-
ture gauge shows a
value above 120 †.
The coolant warning
lamp may also light up
and a warning tone may
sound (Y
page 90). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 149). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the radiator fan may be faulty. The
coolant is too hot and the engine is no longer being cooled suffi-
ciently.
X
If the coolant temperature is less than 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop/start driving. 208 TroubleshootingPractical advice
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Automatic transmission
Problem
Possible causes/consequences and
X
X Solutions The transmission has
problems shifting gear The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Turn the key to position 0(Y page 61) in the ignition lock.
X Wait at least 10 seconds before restarting the engine.
X Have the transmission checked at a qualified specialist work-
shop immediately. Parktronic*
Problem
Possible causes/consequences and
X
X Solutions Only the red segments
in the Parktronic warn-
ing display are lit. You
also hear a warning
tone for approximately
two seconds.
Parktronic is deactiva-
ted after approximately
20 seconds and the
indicator lamp in the
Parktronic button lights
up. Parktronic has malfunctioned and has switched itself off.
X
If problems persist, have Parktronic checked at a qualified spe-
cialist workshop. Only the red segments
in the Parktronic warn-
ing display are lit. Park-
tronic is deactivated
after approximately 20
seconds. The Parktronic sensors are dirty or there is interference.
X
Clean the Parktronic sensors (Y page 171).
X Switch the ignition back on. Troubleshooting
209Practical advice
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Key
Problem
Possible causes/consequences and
X XSolutions You cannot lock or
unlock the vehicle
using the key. The key batteries are discharged or nearly discharged.
X
Point the tip of the key at the driver's door handle from close
range and try to unlock or lock the vehicle again.
If this does not work:
X Lock or unlock the vehicle using the emergency key element
(Y page 213).
X Check the key batteries (Y page 216) and replace them if nec-
essary ( Ypage 216). The key is faulty.
X
Lock or unlock the vehicle using the emergency key element
(Y page 213).
X Have the key checked at a qualified specialist workshop. The battery charge indi-
cator lamp of the key
does not go on during
the test. The key batteries are discharged.
X
Change the batteries ( Ypage 216). You have lost a key.
X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. You have lost the emer-
gency key element.
X
Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating* or inte-
rior lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 232).
or
X Jump-start the vehicle (Y page 234).
or
X Consult a qualified specialist workshop. 212 TroubleshootingPractical advice
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Battery
Notes on the vehicle battery
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period.
To prevent damage from corrosion, only
replace the battery with one that has a central
ventilation cover.
Consult a Mercedes-Benz Service Centre if
you wish to leave your vehicle parked up for
a long period of time. G
Risk of injury
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection. Keep children away.
Observe this Owner's Man-
ual.
H
Environmental note
Do not dispose of batteries with the house-
hold rubbish. Dispose of defective batteries in
an environmentally responsible manner. Take
them to a Mercedes-Benz Service Centre or
to a special collection point for old batteries. G
Risk of injury
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event
of an accident.
To prevent acid burns, observe the following
safety notes when handling batteries:
R do not lean over the battery.
R do not place any metal objects on a battery.
Otherwise, you could cause a short circuit
and the battery's gas mixture could ignite.
R make sure that you do not create an elec-
trostatic charge, e.g. by wearing synthetic
clothing or as a result of friction on fabrics.
Therefore, you should not pull or slide the
battery over carpets or other synthetic
materials.
R never touch the battery first. To discharge
a possible electrostatic charge, step out of
the vehicle first and touch the bodywork.
R do not wipe the battery using a cloth. The
battery may explode as a result of electro-
static charge or due to flying sparks.
! Switch off the engine and remove the key
before disconnecting the terminal clamps 232 BatteryPractical advice
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XSlide cover :of positive terminal ;in
the direction of the arrow .
X Connect positive terminal ;on your vehi-
cle to positive terminal =of donor battery
B using the jump lead, beginning with your
own battery.
X Start the engine of the donor vehicle and
run it at idling speed.
X Connect negative terminal ?of donor bat-
tery Bto earth point Aof your vehicle
using the jump lead, connecting the jump
lead to donor battery Bfirst.
X Start the engine.
X First, remove the jump lead from earth
point Aand negative terminal ?, then
from positive terminal ;and positive ter-
minal =, each time disconnecting from the
battery on your own vehicle first.
X Have the battery checked at a qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre.Towing and tow-starting
Points to remember
G Risk of accident
If you have the vehicle towed, you must use a
rigid towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
The power steering and the brake force boos-
ter do not work when the engine is not run-
ning. Then, greater braking force will be
required and brake pedal travel will be longer.
If necessary, depress the brake pedal with full
force.
Do not tow the vehicle if the key cannot be
turned in the ignition lock. If this is the case,
the steering is locked and the vehicle cannot
be steered.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle.
It is better to have the vehicle transported
than to have it towed.
236Towing and tow-starting
Practical advice
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