check engine MERCEDES-BENZ GLK SUV 2012 User Guide

In these cases, PRE-SAFE
®
Brake may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you. Terminate the
intervention in a non-critical driving situation.
In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else cover-
ing the sensors
R snow or heavy rain
R interference by other radar sources
R the possibility of strong radar reflections,
for example, in multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different
line G
WARNING
PRE-SAFE ®
Brake does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical sit-
uations. There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a col-
lision, you must apply the brakes yourself.
X To activate/deactivate: activate or deac-
tivate PRE-SAFE ®
Brake in the on-board
computer (Y page 237).
When PRE-SAFE ®
Brake is activated, the
Ä symbol appears in the multifunction display, as long as the HOLD function is
deactivated (Y
page 186).
On vehicles with Parking Guidance, the
Ä symbol is displayed when Pis
engaged or you are driving faster than
35 km/h.
For PRE-SAFE ®
Brake to assist you when driv-
ing, the radar sensor system must:
R be switched on (Y page 242)
R be operational (Y page 272)
Vehicles with COMAND and a navigation sys-
tem: the radar sensor system is switched off
automatically in the vicinity of radio telescope
facilities (Y page 375).
Vehicles without COMAND and a navigation
system and vehicles for Australia: the radar
sensor system and on-board computer must
be switched off in the vicinity of radio tele-
scope facilities (Y page 242).
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensors checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle. Anti-theft systems
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key.
X To activate with the key: remove the key
from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
i The immobiliser is always deactivated
when you start the engine. Anti-theft systems
71Safety Z

:
& To lock the vehicle
; F To open/close the tailgate
= % To unlock the vehicle
When unlocking, the turn signals flash once.
When locking, they flash three times.
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 240).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (Y page 242).
X To unlock centrally: press the%but-
ton.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again.
R the anti-theft system is primed again.
X To lock centrally: press the&button. KEYLESS-GO
General notes Bear in mind that the engine can be started
by any of the vehicle occupants if there is a
KEYLESS-GO key in the vehicle.
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the key with you. You can combine the KEY-
LESS-GO functions with the functions of a conventional key. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using
the
& button on the key.
When locking or unlocking with KEYLESS-GO,
the distance between the key and the corre-
sponding door handle must not be greater
than 1 m.
KEYLESS-GO checks whether a valid key is in
the vehicle by periodically establishing a radio
connection between the vehicle and the key.
This happens:
R when the external door handles are
touched
R when starting the engine
R while the vehicle is in motion X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
Further information on the convenience clos-
ing feature (Y page 90).
If you pull on the handle of the tailgate, only
the luggage compartment of the vehicle is
unlocked.
If the vehicle has been parked for a long time,
the sensor surfaces are deactivated automat-
ically. In order to unlock the door, pull the
door handle. In order to reactivate the sensor
surface, switch the ignition on again. Key
77Opening and closing Z

Problem Possible causes/consequences and
M
MSolutions You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 337).
or
X Jump-start the vehicle (Y page 341).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. A door is open. Therefore, the key cannot be detected as easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors can then be opened from the inside after the
vehicle has been locked from the outside with
the key.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using a key which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. 82
DoorsOpening and closing

Interior lighting control
General notes In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
except for when the key is in position 2in the
ignition lock.
Automatic interior lighting control X
To activate/deactivate: press the|
button.
When the automatic interior lighting con-
trol is activated, the button is flush with the
overhead control panel.
The interior lighting automatically switches
on if you:
R unlock the vehicle
R open a door
R remove the key from the ignition lock
The interior lighting is activated for a short
time when the key is removed from the igni-
tion lock. You can activate this delayed
switch-off using the on-board computer
(Y page 241).
Manual interior lighting control X
To switch the front interior lighting on/
off: press the cbutton.
X To switch the rear interior lighting on/
off: press the ubutton.
X To switch the reading lamps on/off:
press the pbutton. Crash-responsive emergency lighting
The interior lighting is activated automatically
if the vehicle is involved in an accident.
X To switch off the crash-responsive
emergency lighting: press the hazard
warning lamp button.
or
X Lock and then unlock the vehicle using the
key. Replacing bulbs
Important safety notes
Xenon bulbs G
DANGER
Xenon bulbs are under high voltage. If you
touch the electrical contacts of a xenon bulb,
you could suffer an electric shock and be seri-
ously or even fatally injured. For this reason,
do not remove the cover of xenon bulbs.
Do not change the xenon bulbs yourself, but
have them replaced at a qualified workshop.
If your vehicle is equipped with xenon bulbs,
you can recognise this by the following: the
cone of light from the xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Other bulbs G
WARNING
Bulbs and lamps can be very hot. You should
therefore allow them to cool down before you
change them. Otherwise, you could be burned
if you touch them. 118
Replacing bulbsLights and windscreen wipers

Problem Possible causes/consequences and
M
MSolutions The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also glow and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X
Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 316). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Gear lever
Gear lever
!
Only engage gear when the clutch pedal
is depressed.
! When shifting between 5thand 6thgear,
you should always push the gear lever all
the way to the right. Otherwise, you could
shift unintentionally into 3rdor4th gear
and damage the transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients. There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing
a trailer, you must shift into gear 1, 2or3
in good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. Shifting to neutral (N)
X
Depress the clutch pedal fully.
X Move the gear lever to position N:. 154
Manual transmissionDriving and parking

Transmission position and drive pro-
gram display :
Transmission position display
; Drive program display
i The arrows in the transmission position
display show how and into which transmis-
sion positions you can change using the
DIRECT SELECT lever.
! If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Ideally, you should select trans-
mission position Dand drive program Eor
S. Do not restrict the shift range.
The current transmission position and drive
program appear in the multifunction display.
Engaging park position P X
Push the DIRECT SELECT lever in the direc-
tion of arrow P.
i The automatic transmission shifts into
park position Pautomatically:
R if you open the driver's door while the
vehicle is stationary in transmission posi-
tion Dor R
R if you open the door while travelling at
very low speeds in transmission position
D or R
i Depressing the brake and pushing the
DIRECT SELECT lever up or down disen- gages the parking lock. The transmission is
in
Nneutral.
In order to shift from park position P
directly into Ror D:
R depress the brake pedal and
R push the DIRECT SELECT lever up or
down past the first point of resistance
! If the engine speed is too high, do not shift
the automatic transmission directly from
D to R, from Rto Dor directly to P. Other-
wise, the automatic transmission could be
damaged.
Engaging park position P automatically Park position
Pis automatically engaged if:
R you switch off the engine using the key and
remove the key
R you switch off the engine using the Start/
Stop button and open one of the front doors
R the HOLD (Y page 186) or DISTRONIC
PLUS (Y page 178) function brake your
vehicle until it is stationary and at least one
of the following conditions is fulfilled:
- there is a system malfunction.
- the vehicle is on a steep uphill or downhill
gradient. The electric parking brake is
then also engaged.
Engaging reverse gear R !
Only shift the automatic transmission to
R when the vehicle is stationary.
X Push the DIRECT SELECT lever up past the
first point of resistance.
Neutral N with ECO start/stop function
activated The ECO start/stop function switches the
engine off automatically if:
R
the vehicle is braked until stationary while
in neutral Nand
R you continue to apply the brakes. 156
Automatic transmissionDriving an
d parking

Problems with the transmission
Problem Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
WARNING
Avoid contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. G
WARNING
Do not use petrol to refuel a diesel tank. Never
mix diesel with petrol. Doing so could damage
the fuel system and the engine. The vehicle
could also catch fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel vehicles with a petrol engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
a qualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 365). Refuelling
161Driving and parking Z

Slippery road surfaces
G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden accelera-
tion, steering and braking manoeuvres.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Move the transmission to position N.
X Try to bring the vehicle under control by
using corrective steering.
i For more information on driving with
snow chains, see (Y page 353).Off-road driving
Important safety notes G
WARNING
If you drive up a steep incline at an angle or
turn on a steep incline, the vehicle could slip
sideways, tip and overturn. There is a risk of
an accident.
When driving up an incline, drive into the line
of fall (upwards or downwards in a straight
line) and do not turn.
When driving off-road, substances such as
sand, mud and water or water mixed with oil
may get into the brakes. This may lead to a
reduction in braking performance or total
brake failure as a result of increased wear.
The braking characteristics will vary depend-
ing on the substances that get into the
brakes. Clean the brakes after driving off-
road. If you notice grinding noises or a reduc-
tion in braking performance, have the brake
system checked at a qualified specialist work- shop immediately. Adapt your driving style to
the altered braking characteristics.
Driving off-road increases the possibility of
damage to the vehicle, which may cause
assemblies or systems to fail. Adapt your
driving style to the conditions of the terrain.
Drive carefully. Have vehicle damage rectified
immediately at a qualified specialist work-
shop.
Do not shift into transmission position
N
when driving off-road. You could lose control
of the vehicle if you attempt to brake the
vehicle using the service brake. If the gradient
is too steep for your vehicle, back up in
reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section before driving your vehicle
off-road. Practise by travelling over more gen-
tle off-road terrain first.
Off-road driving is only possible with the Off-
Road Engineering package (Y page 215).
The following driving systems are specially
adapted to off-road driving:
R Off-road drive program (Y page 215)
R Off-road ABS (Y page 65)
R Off-road 4ETS (Y page 68)
R Off-road ESP ®
(Y page 69)
R DSR (Downhill Speed Regulation)
(Y page 213)
Observe the following notes:
R Stop your vehicle and, if necessary, select
the off-road drive program (Y page 215)
before driving off-road.
R To avoid damaging the vehicle, make sure
there is always sufficient ground clearance.
R Check that items of luggage and loads are
stowed safely and are well secured
(Y page 299). 170
Driving tipsDriving and parking

R
Always keep the engine running and in gear
when driving on a downhill gradient. Acti-
vate DSR (Y page 213).
R Drive slowly and evenly, if necessary at
walking pace.
R Ensure that the wheels are in contact with
the ground at all times.
R Drive with extreme care on unknown off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
R Check the depth of water before fording
rivers and streams.
R Look out for obstacles such as rocks, holes,
tree stumps and furrows.
R Always keep the side windows and the pan-
orama sliding sunroof closed during the
journey.
R Do not stray from marked routes or paths.
i Information about retrofitting special all-
terrain tyres is available from any qualified
specialist workshop.
Checklist before driving off-road X
Engine oil level: check the engine oil and
top it up if necessary.
X Tyre-change tool kit: check that the jack
is working and make sure you have the
wheelbrace, a robust tow cable and a fold-
ing spade in the vehicle.
X Wheels and tyres: check the tyre tread
depth and tyre pressure.
X Check for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tyres.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
Checklist after driving off-road Driving over rough terrain places greater
demands on your vehicle than driving on nor-
mal roads. After driving off-road, check the
vehicle. This allows you to detect damage promptly and reduce the risk of an accident
to yourself and other road users.
X Deactivate DSR ( Ypage 213).
X Clean the headlamps and rear lights and
check for damage.
X Clean the front and rear licence plates.
X Clean the wheels/tyres with a water jet and
remove any foreign objects.
X Clean the wheels, wheel arches and the
vehicle underside with a water jet; check
for any foreign objects and damage.
X Check whether twigs or other parts of
plants have become trapped. These
increase the risk of fire and can damage
fuel pipes, brake hoses or the rubber bel-
lows of the axle joints and propeller shafts.
X After the trip, examine without fail the
entire undercarriage, wheels, tyres, brakes,
bodywork structure, steering, chassis and
exhaust system for damage.
X After driving for extended periods across
sand, mud, gravel, water or in similarly dirty
conditions, have the brake discs, wheels,
brake pads/linings and axle joints checked
and cleaned.
X If you detect strong vibrations after off-road
travel, check for foreign objects in the
wheels and drive train and remove them if
necessary. Foreign objects can disturb the
balance and cause vibrations. Driving tips
171Driving and parking Z

Driving on sand
Observe the following rules when driving on
sand:
R select a shift range appropriate to the ter-
rain.
R drive quickly to overcome the rolling resist-
ance. Otherwise the vehicle's wheels could
become stuck in loose ground.
R drive in the tracks of other vehicles if pos-
sible. Make sure that:
-the tyre ruts are not too deep.
- the sand is sufficiently firm.
- the ground clearance of the vehicle is
sufficient.
Tyre ruts and gravel roads Observe the following rules when driving
along ruts in off-road terrain or on roads with
loose gravel:
! Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged
or bottom out and get stuck.
R select the off-road drive program
(Y page 215).
R avoid high engine speeds.
R restrict the shift range to 1.
R drive slowly.
R where ruts are too deep, drive with the
wheels on one side on the middle section
of turf if possible.
Driving over obstacles !
Obstacles could damage the floor of the
vehicle or components of the chassis. Ask
passengers for guidance when driving over
large obstacles. Any damage to the vehicle
always increases the risk of an accident.
Observe the following rules when driving over
tree stumps, large stones and other obsta-
cles: R
select the off-road drive program
(Y page 215).
R avoid high engine speeds.
R restrict the shift range to 1.
R drive very slowly.
R try to drive straight over the centre of
obstacles: front wheel first, then rear
wheel. Travelling uphill
Approach/departure angle G
WARNING
If you drive up a steep incline at an angle or
turn on a steep incline, the vehicle could slip
sideways, tip and overturn. There is a risk of
an accident.
When driving up an incline, drive into the line
of fall (upwards or downwards in a straight
line) and do not turn. Front approach/departure angle
:is a max-
imum of 23.6° and rear approach/departure
angle ;is a maximum of 25.4 °when the
vehicle is loaded and ready to drive.
Loaded and ready to drive means: a full tank,
all fluids topped up and the driver is in the
vehicle.
R Follow the line of fall when driving on slopes
and steep inclines.
R Before driving on extreme uphill and down-
hill gradients, select the off-road drive pro-
gram (Y page 215). 172
Driving tipsDriving and pa
rking