adblue MERCEDES-BENZ GLK SUV 2012 Owners Manual

1, 2, 3 ...
12-button multifunction steering
wheel Operating the on-board computer .228
Overview .......................................... 36
12 V socket
see Socket
4-button multifunction steering
wheel
Operating the on-board computer .225
Overview .......................................... 35
4ETS
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 213A
ABS (Anti-lock Braking System) Display message (12-button mul-
tifunction steering wheel) ..............252
Display message (4-button multi-
function steering wheel) ................247
Function/notes ................................ 65
Important safety notes ....................65
Warning lamp ................................. 286
Activating/deactivating air-recir-
culation mode .................................... 135
Activating/deactivating cooling
with air dehumidification .................131
Active Blind Spot Assist Function/notes ............................. 207
Switching on/off (on-board com-
puter, 12-button multifunction
steering wheel) .............................. 237
Towing a trailer .............................. 210
Active Driving Assistance package .207
Active Lane Keeping Assist Display message (12-button mul-
tifunction steering wheel) ..............273
Function/notes ............................. 210
Switching on/off (on-board com-
puter, 12-button multifunction
steering wheel) .............................. 238
Towing a trailer ......................207, 213
Active light function .........................114Active Park Assist
Display message ............................ 273
Active Parking Assist
Important safety notes ..................192
Towing a trailer .............................. 196
Active Service System
see ASSYST PLUS
Adaptive brake lamps .........................67
Adaptive Highbeam Assist Display message (12-button mul-
tifunction steering wheel) ..............263
Function/notes ............................. 116
Adaptive Main-beam Assist
Switching on/off (on-board com-
puter) ............................................. 240
AdBlue ®
Display message (12-button mul-
tifunction steering wheel) ..............269
Display message (4-button multi-
function steering wheel) ................266
Filling capacity ............................... 369
Notes ............................................. 368
Service indicator ............................ 313
AdBlue ®
service indicator ................313
Additional speedometer ...................239
Additives (engine oil) ........................370
Adjusting the headlamp range .........112
Airbags Front airbag (driver, front
passenger) ....................................... 46
Important safety guidelines .............44
Kneebag .......................................... .46
Pelvis airbag .................................... 47
Sidebag ............................................ 47
Triggering ......................................... 43
Windowba g...................................... 48
Air-conditioning system
see Climate control
Air filter
Display message (12-button mul-
tifunction steering wheel) ..............268
Display message (4-button multi-
function steering wheel) ................265
Air pressure
see Tyre pressure 4
Index

Auxiliary heating
Activating/deactivating .................137
Activating/deactivating (on the
centre console) .............................. 137
Display message (12-button mul-
tifunction steering wheel) ..............280
Important safety notes ..................137
Problem (display message) ............141
Remote control .............................. 138
Setting (on-board computer, 12-
button multifunction steering
wheel) ............................................ 242
Setting the departure time ............. 139
Auxiliary ventilation
Activating/deactivating .................137
Activating/deactivating (on the
centre console) .............................. 137
Problem (display message) ............141
Remote control .............................. 138B
Bag hook ............................................ 300
Ball coupling Fitting ............................................ 217
Removing ....................................... 220
Storing ........................................... 220
BAS (Brake Assist System) .................66
BAS PLUS (Brake Assist System
PLUS) .................................................... 66
Battery (key) Checking .......................................... 79
Important safety notes ....................79
Replacing ......................................... 79
Battery (vehicle)
Charging ........................................ 339
Display message (12-button mul-
tifunction steering wheel) ..............268
Display message (4-button multi-
function steering wheel) ................265
Important safety notes ..................337
Jump starting ................................. 341
Belt
see Seat belt
Belt force limiters (activation) ...........43
Belt tensioner Activation ......................................... 43
Function .......................................... .53Blinds
see Roller sunblind
Blind Spot Assist
Activating/deactivating .................237
Notes/function .............................. 203
Trailer towing ................................. 205
see Active Blind Spot Assist
BlueTEC (AdBlue ®
) ............................. 368
Bonnet Closing .......................................... .315
Display message (12-button mul-
tifunction steering wheel) ..............280
Display message (4-button multi-
function steering wheel) ................278
Opening ......................................... 313
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message (12-button mul-
tifunction steering wheel) ..............254
Display message (4-button multi-
function steering wheel) ................249
Notes ............................................. 371
Brake lamp
Display message (12-button mul-
tifunction steering wheel) ..............261
Display message (4-button multi-
function steering wheel) ................258
Brake lamps
Adaptive .......................................... .67
Brakes
ABS .................................................. 65
BAS .................................................. 66
BAS PLUS ........................................ 66
Brake fluid (notes) .........................371
Display message (12-button mul-
tifunction steering wheel) ..............252
Display message (4-button multi-
function steering wheel) ................247
Driving tips .................................... 167
Important safety notes ..................167
Parking brake ........................ 165, 168
Warning lamp ................................. 286
Breakdown
see Flat tyre
see Towing away/tow-starting 6
Index

Roller sunblind
Opening/closing .............................. 93
Panorama sliding sunroo f................ 93
Roof carrier ........................................ 304
Roof lining and carpets (cleaning
instructions) ...................................... 323
Roof load (maximum) ........................372
Route (navigation) see Route guidance (navigation)
Route guidance (navigation) ............232 S
Safety Children in the vehicle .....................54
Child restraint systems ....................54
Safety net
Attaching ....................................... 302
Important safety information .........301
Safety system
see Driving safety system
Seat
Folding the backrest (rear com-
partment) forwards/back ..............299
Seat belt
Activating/deactivating seat-belt
adjustment (12-button multifunc-
tion steering wheel) .......................243
Adjusting the driver's and front-
passenger seat belt .........................51
Adjusting the height ......................... 52
Belt force limiter .............................. 53
Belt tensioner .................................. 53
Centre rear-compartment sea t........ 52
Cleaning ......................................... 323
Display message (12-button mul-
tifunction steering wheel) ..............255
Display message (4-button multi-
function steering wheel) ................249
Fastening ......................................... 51
Important safety guidelines .............50
Rear seat belt status indicator .........53
Releasing ......................................... 52
Warning lamp ................................. 284
Warning lamp (function) ................... 52 Seats
Adjusting (electrically) .....................98
Adjusting (manually and electri-
cally) ................................................ 98
Adjusting lumbar support ..............100
Adjusting the 4-way lumbar sup-
port ................................................ 100
Adjusting the head restraint ............98
Cleaning the cover .........................323
Correct driver's seat position ........... 96
Folding the rear bench seat for-
wards/back ................................... 298
Important safety notes ....................97
Seat heating problem ....................101
Seat ventilation problem ................101
Storing settings (memory func-
tion) ............................................... 106
Switching seat heating on/off .......100
Switching the seat ventilation on/
off .................................................. 101
Sensors (cleaning instructions) .......321
Service see ASSYST PLUS
Service Centre
see Qualified specialist workshop
Service menu (12-button multi-
function steering wheel) ..................238
Service products
AdBlue ®
special additive s.............. 368
Brake fluid ..................................... 371
Coolant (engine) ............................ 371
Engine oil ....................................... 369
Fuel ................................................ 365
Important safety notes ..................365
Washer fluid .................................. .372
Settings
Factory (12-button multifunction
steering wheel) .............................. 244
On-board computer (12-button
multifunction steering wheel) ........238
Setting the air distribution ...............133
Setting the airflow ............................134
Shifting to neutral (manual trans-
mission) ............................................. 154
Short journeys (diesel particle fil-
ter) ...................................................... 167
Sidebag ................................................ 47 Index
19

Display messages Possible causes/consequences and
M
MSolutions !
Clean Clean
the
thefuel
fuel fil‐
fil‐
ter
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop. Top up AdBlue Top up AdBlue
-Workshop- -Workshop-
The AdBlue
®
level has fallen below the reserve range. A warning
tone also sounds.
X Have AdBlue ®
refilled as soon as possible at a qualified spe-
cialist workshop. Top up AdBlue Top up AdBlue
No Start ..km
No Start ..km The AdBlue
®
level is only sufficient for the indicated distance. A
warning tone also sounds.
X Have AdBlue ®
refilled as soon as possible at a qualified spe-
cialist workshop. Top up AdBlue Top up AdBlue
Engine start not Engine start not
poss. poss.
The AdBlue
®
tank is empty. A warning tone also sounds. You can
no longer start the engine.
X Consult a qualified specialist workshop immediately. AdBlue
AdBlue
check check
The AdBlue
®
system is malfunctioning. A warning tone also
sounds.
X Visit a qualified specialist workshop. AdBlue: No start AdBlue: No start
in ..km in ..km
The AdBlue
®
system is malfunctioning. A warning tone also
sounds.
X Visit a qualified specialist workshop immediately. AdBlue AdBlue
Engine start not Engine start not
poss. poss.
The AdBlue
®
system is malfunctioning. A warning tone also
sounds. You can no longer start the engine.
X Consult a qualified specialist workshop immediately. 266
Display
messagesOn-board computer and displays

Display messages Possible causes/consequences and
M
MSolutions !
Clean Clean
the
thefuel
fuel fil‐
fil‐
ter
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop. ¯
Refill AdBlue at Refill AdBlue at
workshop See Own‐ workshop See Own‐
er's Manual er's Manual The AdBlue
®
level has fallen below the reserve range. A warning
tone also sounds.
X Have AdBlue ®
refilled as soon as possible at a qualified spe-
cialist workshop. ¯
Refill AdBlue at Refill AdBlue at
workshop No start workshop No start
in .. km in .. km The AdBlue
®
level is only sufficient for the indicated distance. A
warning tone also sounds.
X Have AdBlue ®
refilled as soon as possible at a qualified spe-
cialist workshop. ¯
Refill AdBlue at Refill AdBlue at
workshop Eng. workshop Eng.
start not possible start not possible The AdBlue
®
tank is empty. A warning tone also sounds. You can
no longer start the engine.
X Consult a qualified specialist workshop immediately. ¯
Check AdBlue See Check AdBlue See
Owner's Manual Owner's Manual The AdBlue
®
system is malfunctioning. A warning tone also
sounds.
X Visit a qualified specialist workshop. ¯
Eng. Eng.
start
start not
notpos‐
pos‐
sible in ... km
sible in ... km The AdBlue
®
system is malfunctioning. A warning tone also
sounds.
X Visit a qualified specialist workshop immediately. ¯
Eng. Eng.
start
start not
notpos‐
pos‐
sible
sible The AdBlue
®
system is malfunctioning. A warning tone also
sounds. You can no longer start the engine.
X Consult a qualified specialist workshop immediately. Display
messages
269On-board computer and displays Z

Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
Arduous operating conditions or increased
loads on the vehicle will require some service
work to be performed more often than for a
vehicle in normal use. Such arduous condi-
tions include regular city driving with frequent
intermediate stops and use in mountainous
terrain or on poor road surfaces.
For example, if the vehicle is used under ardu-
ous operating conditions, have air filters,
engine oil and oil filters changed frequently
and check the wheels often. Further informa-
tion can be obtained at a qualified specialist
workshop, e.g. a Mercedes-Benz Service
Centre.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. AdBlue
®
service display
i For BlueTEC vehicles only.
To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent AdBlue ®
. AdBlue ®
is topped
up as part of the service. Under normal oper-
ating conditions, a full tank of AdBlue ®
should
last until the next service due date.
Depending on how and where the vehicle is
used, there may be an increase in the AdBlue
®
consumption, resulting in the next
service due date being brought forward.
Certain display messages show that
AdBlue ®
must be topped up, e.g.
Refill AdBlue at workshop See Own‐
Refill AdBlue at workshop See Own‐
er's Manual er's Manual
Refill AdBlue at workshop No start Refill AdBlue at workshop No start
in .. km in .. km
A warning tone also sounds.
You can no longer start the engine when the
AdBlue ®
supply has been used up.
R 4-button multifunction steering wheel
(Y page 266)
R 12-button multifunction steering wheel
(Y page 269)
! Have the AdBlue ®
tank topped up at a
qualified specialist workshop only. The
vehicle may otherwise be damaged or
soiled.
Before taking a trip with your vehicle outside
Europe, have the AdBlue ®
supply checked at
a qualified specialist workshop. If necessary,
have AdBlue ®
topped up. Before a longer stay
outside of Europe, consult a qualified special-
ist workshop.
Observe the notes on AdBlue ®
(Y page 368).
You can obtain further information about
BlueTEC exhaust gas aftertreatment and
AdBlue ®
from any Mercedes-Benz Service
Centre. Engine compartment
Bonnet
Opening the bonnet G
WARNING
Do not pull the release lever while the vehicle
is in motion. If you do so, the bonnet may open
up and block your view. Engine compartment
313Maintenance and care Z

applicable to your vehicle on the vehicle's
identification plate.
VIN
X
Slide the right-hand front seat to its rear-
most position.
X Fold floor covering :upwards.
You will see VIN ;.
The VIN can also be found on the vehicle
identification plate (Y page 364).Engine number
The engine number is stamped onto the
crankcase. You can obtain further informa-
tion from any qualified specialist workshop. Service products and capacities
Important safety notes
G
WARNING
When handling, storing and disposing of any
service products, please observe the relevant
regulations, as you could otherwise endanger
yourself and others.
Keep service products away from children.
To protect your health, do not allow service
products to come into contact with your eyes
or open wounds. See a doctor immediately if
any service product is swallowed. H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R fuels (e.g. petrol, diesel)
R exhaust gas aftertreatment additives, e.g.
AdBlue ®
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windscreen washer fluid
R climate control system refrigerant
Components and service products must be
matched. Mercedes-Benz recommends that
you use products tested and approved by
Mercedes-Benz. They are listed in this
Mercedes-Benz Owner's Manual in the appro-
priate section.
You can identify service products approved
by Mercedes-Benz by the following inscrip-
tions on the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g.
MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
Further information can be obtained from any
Mercedes-Benz Service Centre or on the
Internet at http://bevo.mercedes-benz.co m. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. Service products and capacities
365Technical data Z

tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifi-
cations outlined in EN 590. At unusually low
outside temperatures, it is possible that the
flow characteristics of the diesel fuel could be
insufficient. Accordingly, diesel fuel from
warmer areas may not be suitable for opera-
tion in colder climatic conditions.
i Further information on country-specific
fuel properties can be obtained from oil
companies, e.g. at filling stations.
Flow improvers
Flow improvers can be added to improve the
cold resistance of diesel fuel. The effective-
ness of flow improvers cannot be guaranteed
with all fuels.
Only use flow improvers tested and approved
by Mercedes-Benz. During use, please
observe the information on operation.
Correct dosage and thorough mixing are deci-
sive factors in ensuring improvement in low-
temperature resistance. Under certain cir-
cumstances, an excessive dosage may
actually decrease low-temperature resist-
ance and should therefore be avoided. Follow
the manufacturer's dosing instructions.
Mix the additive into the diesel in good time,
before the flow characteristics of the diesel
become insufficient. Otherwise, malfunctions
can only be rectified by heating the entire fuel
system, e.g. by parking in a heated garage.
More information about recommended flow
improvers can be obtained from any qualified
specialist workshop.
Fuel consumption information H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on: R
efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences or road conditions
You can minimise your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in
the following situations:
R at very low outside temperatures
R in urban traffic
R on short journeys
R in mountainous terrain
R when towing a trailer
i Only for certain countries: you can find
the current consumption and emission val-
ues of your vehicle in the COC documents
(EU CERTIFICATE OF CONFORMITY). These
documents are delivered with your vehicle.
The consumption figures were in each case
based on the currently applicable version:
R for vehicles that comply with standards
up to and including the EURO 4 standard,
in accordance with EU Directive
80/1268/EEC
R for vehicles that comply with or exceed
the EURO 5 standard, in accordance with
Regulation (EC) No. 715/2007
Deviations from these values may occur
under normal operating conditions. AdBlue
®
General notes AdBlue
®
is a non-flammable, non-toxic, col-
ourless, odourless and water-soluble fluid.
High outside temperatures G
WARNING
If you open the AdBlue ®
tank cap, small
amounts of ammonia vapour may be released. 368
Service products and capacitiesTechnical data

This depends in particular upon the age of the
AdBlue ®
.
Ammonia vapours have a pungent odour and
are particularly irritating to:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as cough-
ing and watering of the eyes.
Do not inhale any ammonia vapours that may
be released. Fill the AdBlue ®
tank only in well-
ventilated areas.
Low outside temperatures AdBlue
®
freezes at a temperature of approx-
imately -11 †. The vehicle is equipped with
an AdBlue ®
preheating system at the factory.
Winter operation can therefore be guaran-
teed even at temperatures below -11 †.
Additives !
Only use AdBlue ®
in accordance with ISO
22241. Do not use additives with AdBlue ®
and do not dilute AdBlue ®
with water. This
may destroy the BlueTEC exhaust gas after-
treatment system.
Purity !
Impurities in AdBlue ®
(e.g. due to other
service products, cleaning agents or dust)
lead to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC ®
exhaust
gas aftertreatment system
Assuring the purity of AdBlue ®
is particularly
important with respect to avoiding malfunc-
tions in the BlueTEC exhaust gas aftertreat-
ment system. If AdBlue
®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, do not use this fluid
to refill the tank. The purity of the fluid can no
longer be guaranteed.
Capacities Model Total capacity
GLK 220 BlueTEC
4MATIC
GLK 250 BlueTEC
4MATIC
27.5 l
Engine oil
General notes The quality of the engine oil is decisive for the
function and service life of an engine. After
extensive tests, Mercedes-Benz approves
engine oils that correspond to the current
technical standard.
Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines.
Further information on tested and approved
engine oils can be obtained from any
Mercedes-Benz Service Centre. Mercedes-
Benz recommends that you have the oil
change carried out at a qualified specialist
workshop. Mercedes-Benz approval is indica-
ted on the oil container by the inscription "MB
Approval" and the corresponding designa-
tion, e.g. MB Approval 229.51.
You can call up an overview of approved
engine oils on the Internet at:
http://bevo.mercedes-benz.com by enter-
ing the designation, e.g. 229.5.
The table shows which engine oils have been
approved for your vehicle.Service products and capacities
369Technical data Z