power steering MERCEDES-BENZ GLK SUV 2012 Owners Manual

On-board computer (4-button mul-
tifunction steering wheel)
Displaying service messages .........312
Display messages ..........................245
Individual vehicle settings ..............225
Message memory .......................... 245
Operating ...................................... .225
Range ............................................ 226
Standard displa y............................ 226
Time/date ..................................... 227
Trip computer ................................ 226
Opening and closing the side trim
panels ................................................. 121
Operating safety Diagnostics connection ...................26
Operating system
see On-board computer
Outside temperature
Display (12-button multifunction
steering wheel) .............................. 227
Display (4-button multifunction
steering wheel) .............................. 225
Overhead control panel ......................39
Override feature Rear side windows ...........................64 P
Paint code .......................................... 364
Paintwork (cleaning instructions) ...319
Panic alarm .......................................... 42
Panorama sliding sunroof Important safety information ...........92
Opening/closing .............................. 92
Opening/closing the roller sun-
blind ................................................. 93
Problem (malfunction) .....................94
Rain closing feature .........................92
Resetting ......................................... 93
Parking ............................................... 164
Important safety notes ..................164
Parking brake ................................ 165
Position of exterior mirror, front-
passenger side ............................... 105
Reversing camera ..........................196
see PARKTRONIC Parking aid
Active Parking Assist .....................192
see Exterior mirrors
see PARKTRONIC
Parking brake .................................... 165
Display message (12-button mul-
tifunction steering wheel) ..............253
Display message (4-button multi-
function steering wheel) ................248
Notes/function .............................. 165
Warning lamp ................................. 291
Parking lamp
Display message (12-button mul-
tifunction steering wheel) ..............262
Display message (4-button multi-
function steering wheel) ................259
Parking lamps
Changing bulbs .............................. 120
Switching on/off ........................... 112
PARKTRONIC
Deactivating/activating .................190
Driving system ............................... 188
Function/notes ............................. 188
Important safety notes ..................188
Problem (fault) ............................... 192
Sensor range ................................. 188
Trailer towing ................................. 191
Warning displa y............................. 189
PASSENGER AIRBAG OFF warning
lamp ...................................................... 56
Petrol .................................................. 366
Plastic trim (cleaning instructions) .322
Power windows see Side windows
PRE-SAFE ®
(preventative occupant
protection) Display message (12-button mul-
tifunction steering wheel) ..............254
Display message (4-button multi-
function steering wheel) ................249
PRE-SAFE ®
(preventive occupant
safety system) Operation ........................................ .48
PRE-SAFE ®
Brake
Activating/deactivating .................237
Display message (12-button mul-
tifunction steering wheel) ..............255 Index
17

Towing
Important safety notes ..................342
With the rear axle raised ................344
Towing a trailer
Active Blind Spot Assist .................210
Active Lane Keeping Assist .... 207, 213
Active Parking Assist .....................196
Lights display message (12-but-
ton multifunction steering wheel) ..260
Lights display message (4-button
multifunction steering wheel) ........257
Towing away
Fitting the towing eye ....................343
Removing the towing eye ...............344
With both axles on the ground .......344
Tow-starting
Emergency engine starting ............345
Fitting the towing eye ....................343
Important safety notes ..................342
Removing the towing eye ...............344
Trailer coupling
see Towing a trailer
Trailer towing
7-pin connector ............................. 221
Blind Spot Assist ............................ 205
Cleaning the trailer tow hitch ......... 321
Coupling up a trailer ......................220
Decoupling a trailer .......................220
Driving tips .................................... 215
ESP ®
................................................ 69
Fitting the ball coupling .................217
Important safety notes ..................215
Mounting dimensions ....................373
Parktroni c...................................... 191
Power supply ................................. 221
Removing the ball coupling ............220
Shift range ..................................... 158
Storing the ball coupling ................220
Trailer loads ................................... 374
Transmission
see Automatic transmission
see Manual transmission
Transmission position display .........156
Transmission position display
(DIRECT SELECT lever) ......................156
Transporting the vehicle ..................345Travelling uphill
Brow of hill ..................................... 173
Driving downhill ............................. 173
Maximum gradient-climbing capa-
bility .............................................. .173
Trim pieces (cleaning instructions) .323
Trip computer On-board computer (12-button
multifunction steering wheel) ........230
On-board computer (4-button
multifunction steering wheel) ........226
Trip meter
Displaying/resetting (4-button
multifunction steering wheel) ........226
Displaying (12-button multifunc-
tion steering wheel) .......................230
Resetting (12-button multifunc-
tion steering wheel) .......................232
Turn signal
Display message (12-button mul-
tifunction steering wheel) ..............261
Display message (4-button multi-
function steering wheel) ................258
see Turn signals
Turn signals
Changing bulbs (front) ...................120
Changing bulbs (rear) ....................121
Switching on/off ........................... 113
TV
Operating (on-board computer) .....234
see Separate operating instructions
Two-way radio
Frequencies ................................... 363
Installation ..................................... 363
Transmission output (maximum) .... 363
Type identification plate
see Vehicle identification plate
Tyre pressure
Display message (12-button mul-
tifunction steering wheel) ..............277
Display message (4-button multi-
function steering wheel) ................276
Not reached (TIREFIT) ....................331
Pressure loss warning ....................355
Reached (TIREFIT) ..........................331
Recommended ............................... 353
Tyres
Checking ........................................ 351 22
Index

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Running-in notes
Important safety notes
New brake pads/brake pads and discs that
have been replaced only achieve optimum
braking effect after several hundred kilome-
tres of driving. Compensate for the reduced
braking effect by applying greater force to the
brake pedal. The first 1,500 km
If you treat the engine with sufficient care
from the very start, you will be rewarded with
excellent performance for the remainder of
the engine's life.
R Drive at varying vehicle speeds and engine
speeds for the first 1,500 km.
R Avoid overstraining the vehicle during this
period, e.g. driving at full throttle.
R Change gear in good time, before the rev
counter needle is Ôof the way to the red
area of the rev counter.
R Do not shift down a gear manually in order
to brake. Vehicles with automatic transmission:
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
R The shift ranges 3,2or 1should only be
engaged when driving slowly, e.g. when
driving in mountainous terrain.
After 1,500 km, you may gradually accelerate
the vehicle to full road and engine speeds.
i You should also observe these notes on
running in if the engine or parts of the drive
train on your vehicle have been replaced. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardised. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Fit the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats. G
WARNING
Unsuitable footwear can hinder correct usage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake 146
DrivingDriving and parking

boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only set the automatic transmission to the
respective drive positions when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. Otherwise, you could damage the
drive train. Key positions
Key g
To remove the key
1 Power supply for some consumers, such
as the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the engine The steering wheel is locked when the key is
removed from the ignition lock.
i
If the key does not belong to the vehicle,
it can still be turned in the ignition lock.
However, the ignition will not be switched
on. The engine cannot be started.
KEYLESS-GO General notes
R
Do not keep the KEYLESS-GO key with:
-electronic devices, e.g. a mobile phone
or another key
- metallic objects, e.g. coins or metal film
- metallic objects, e.g. a metal case
This can affect the function of the key with
KEYLESS-GO.
Vehicles with KEYLESS-GO are equipped with
a key featuring an integrated KEYLESS-GO
function and a detachable Start/Stop button.
The Start/Stop button must be inserted in the
ignition lock and the key must be in the vehi-
cle.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately. Driving
147Driving and parking Z

Parking
Important safety notes
G
WARNING
If flammable materials such as leaves, grass
or twigs are exposed to prolonged contact to
parts of the exhaust system that heat up, they
could ignite. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's equip-
ment. There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unsupervised in the vehicle.
! A moving vehicle can lead to damage to
the vehicle or damage to the drive train.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear. R
on vehicles with automatic transmission,
the transmission must be in position Pand
the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of
an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Firmly depress the parking brake.
Vehicles with automatic transmission X
Firmly depress the parking brake.
X Shift the transmission to position P.
Using the key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
i The key can only be removed if the trans-
mission is in position P.164
ParkingDriving and parking

with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and existing conditions. Con-
sumption can be significantly influenced by
your driving style. Example: ECO display
The ECO display consists of three bars:
R acceleration
R smooth driving
R coasting
The percentage count is the mean value of the
three bar values. The three bars and the mean
value begin at the value of 50%. A higher per-
centage count indicates a more economical
driving style.
The ECO display does not indicate the actual
fuel consumption. A fixed percentage count
in the ECO display does not indicate a fixed
consumption figure in l/100 km.
In addition to driving style, the consumption
is affected by many other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers These factors are not included in the ECO dis-
play.
The evaluation of your driving style takes the
following three categories into consideration:
Acceleration (evaluation of all accelera-
tion processes) The bar fills up: The bar empties:
Moderate accelera-
tion, especially at
higher speeds Sporty acceleration
Smooth driving (assessment of driving
behaviour at all times)
The bar fills up: The bar empties:
Constant speed and
avoidance of unnec-
essary acceleration
and deceleration Fluctuations in
speed
Coasting (assessment of all deceleration
processes)
The bar fills up: The bar empties:
Anticipatory driving,
keeping your dis-
tance and early
release of the accel-
erator: the vehicle
can coast without
use of the brakes Frequent braking
i
An economical driving style involves driv-
ing with a moderate engine speed.
To achieve a higher value in the categories
"acceleration" and "smooth driving":
R observe the gearshift recommendation.
R drive the vehicle in drive program E(vehi-
cles with automatic transmission).
i On long journeys at a constant speed, e.g.
on the motorway, only the bar for "smooth
driving" will change. 166
Driving tipsDriving and parking

Display messages Possible causes/consequences and
M
MSolutions Pwr. steering
Pwr. steering
malfunction malfunction The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Top up Top up
washer fluid washer fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Top up the washer fluid ( Ypage 317). Vehicle (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M MSolutions To start engine,
To start engine,
shift to either P shift to either P
or N or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P P
Select Park (P) Select Park (P) You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
A warning tone also sounds.
or
You have switched off the engine with the Start/Stop button and
opened the driver's door with the transmission in position N.
X Shift the transmission to position P.A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle
interior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. Display
messages
279On-board computer and displays Z

Display messages Possible causes/consequences and
M
MSolutions Ð
Power Power
steering steering mal‐
mal‐
function See Own‐
function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Telephone No Telephone No
service service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Top up the washer fluid ( Ypage 317). Key (4-button multifunction steering wheel)
Display messages Possible causes/consequences and
M MSolutions Key does not
Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X
Use the correct key. +
You need a new key You need a new key The key needs to be replaced.
X
Visit a qualified specialist workshop. +
Change battery Change battery The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries ( Ypage 79). Display
messages
281On-board computer and displays Z

!
You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ignition is switched off.
Check that all the indicator lamps in the
instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
R in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be fitted securely dur-
ing operation.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked up for a long period of time.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at a qualified specialist workshop.
You can also charge the battery with a
charger recommended by Mercedes-Benz.
For more information, please contact a quali-
fied specialist workshop.
i When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power. i
If the power supply has been interrupted,
e.g. if the battery was discharged, you will
have to:
R set the clock; see the separate operating
instructions.
For vehicles with Audio 20 and a 4-button
multifunction steering wheel, see "Date/
Time" (Y page 227).
R reset the panorama sliding sunroof
(Y page 93).
R reset the function for automatically fold-
ing the exterior mirrors in/out by folding
the mirrors out once (Y page 104). Charging the battery
G
WARNING
Only charge the battery in a well-ventilated
area. As the battery is being charged, gases
can escape and generate minor explosions.
This could injure you and other persons or
cause damage to the paintwork or acid cor-
rosion on the vehicle.
You can obtain information on battery charg-
ers which allow the battery to be charged
while still installed from a qualified specialist
workshop. G
WARNING
There is a risk of acid burns during the charg-
ing process due to the gases which escape
from the battery. Do not lean over the battery
during the charging process. G
WARNING
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. These battery
chargers allow the battery to be charged
while still installed in the vehicle.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V. Battery (vehicle)
339Breakdown assistance Z

R
the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may tow the vehicle for a maximum
of 50km. A towing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. Turn
the key to position 2in the ignition lock and
shift the automatic transmission to N.
Then, turn the key back to 0and leave it in
the ignition lock. When towing a vehicle with an automatic
transmission, the transmission must be in
position
N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the transmission to position
N on vehicles with automatic transmission
i Deactivate the automatic locking feature
(Y page 83). You could otherwise be locked
out when pushing or towing the vehicle.
Deactivate tow-away protection
(Y page 72) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye Vehicles with a trailer tow hitch: if you intend
to use the vehicle for towing, fit the ball cou-
pling (Y
page 217) and connect the towbar to
it.
X Remove the towing eye from the vehicle
tool kit ( Ypage 327). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. Towing and tow-starting
343Breakdown assistance Z