run flat MERCEDES-BENZ GLK SUV 2012 Owners Manual

E
EASY-ENTRY feature Activating/deactivating (12-but-
ton multifunction steering wheel) ..243
Function/notes ............................. 102
EASY-EXIT feature
Activating/deactivating (12-but-
ton multifunction steering wheel) ..243
Crash-responsive ........................... 103
Function/notes ............................. 102
EBD (electronic brake force distri-
bution)
Display message (12 button mul-
tifunction steering wheel) ..............253
Function/notes ................................ 69
EBD (Electronic Brake-force Distri-
bution)
Display message (4-button multi-
function steering wheel) ................248
ECO display
Function/notes ............................. 166
On-board computer (12-button
multifunction steering wheel) ........231
ECO start/stop function
Deactivating/activating .................150
General information .......................150
Electrical fuses
see Fuses
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tion System)
Emergency key
Unlocking the driver's door ..............84
Emergency key element
Function/notes ................................ 78
Locking vehicle ................................ 84
Emergency release
Driver's door .................................... 84
Emergency spare wheel
Inflating the collapsible spare
wheel ............................................. 336
Notes/data .................................... 359
Storage location ............................ 328
Stowing .......................................... 328 Emergency unlocking
Tailgate ............................................ 88
Vehicle ............................................. 84
Engine
ECO start/stop function ................150
Engine number ............................... 365
Jump-starting ................................. 341
Running irregularl y......................... 153
Starting problems ..........................153
Starting the engine with the key ....148
Starting with KEYLESS GO .............149
Stopping ........................................ 164
Tow-starting (vehicle) ..................... 345
Warning lamp (engine diagnos-
tics) ............................................... 291
Engine electronics
Notes ............................................. 363
Problem (fault) ............................... 153
Engine oil
Additives ........................................ 370
Checking the oil level ..................... 315
Checking the oil level using the
dipstick .......................................... 315
Display message (12-button mul-
tifunction steering wheel) ..............268
Display message (4-button multi-
function steering wheel) ................265
Filling capacity ............................... 370
Notes about oil grades ................... 369
Notes on oil level/consumption ....315
Topping up ..................................... 316
Viscosity ........................................ 370
Environmental protection
Returning an end-of-life vehicle .......25
ESP ®
(Electronic Stability Pro-
gram) Deactivating/activating ...................68
Display message (12-button mul-
tifunction steering wheel) ..............252
Display message (4-button multi-
function steering wheel) ................247
ETS/4ETS ........................................ 68
Function/notes ................................ 67
Important safety guidelines .............67
Trailer stabilisatio n.......................... 69
Warning lamp ................................. 288
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 68 Index
11

Off-road fording
Fording depth
:must not exceed 30 cm
when the vehicle is loaded and ready to drive.
Loaded and ready to drive means: a full tank,
all fluids topped up and the driver is in the
vehicle.
! The water depth must not exceed 30 cm.
Note that the possible fording depth is less
in flowing water.
R establish how deep the water is and the
characteristics of the body of water before
fording.
R restrict the shift range to 1or 2.
R avoid high engine speeds.
R enter and exit the water at a flat place and
at a steady walking pace.
! Under no circumstances should you
accelerate before entering the water. The
bow wave could cause water to enter and
damage the engine and neighbouring
assemblies.
R drive slowly and at a constant speed
through the water.
R do not stop.
! Do not open any of the vehicle's doors
while fording. Otherwise, water could get
into the vehicle interior and damage the
vehicle's electronics and interior equip-
ment.
R water offers a high degree of resistance,
the ground is slippery and, in some cases, unstable. Therefore, it is difficult and dan-
gerous to pull away in the water.
R ensure that a bow wave does not form as
you drive.
R clean any mud from the tyre tread after
fording.
R apply the brakes to dry them after fording. Winter driving
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Winter operation"
section (Y page 352).
Driving with summer tyres Observe the notes in the "Winter operation"
section (Y
page 352). Driving tips
169Driving and parking Z

Tyres (4-button multifunction steering wheel)
Display messages Possible causes/consequences and
M
MSolutions Check
Check
tyres
tyres The tyre pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
G WARNING
With tyre pressures which are too low, there is a risk of the fol-
lowing hazards:
R the tyres may burst, especially as the load and vehicle speed
increase.
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do
so.
X Secure the vehicle against rolling away (Y page 164).
X If there is a flat tyre, inspect the tyres (Y page 329).
X Check the tyre pressures and, if necessary, correct the tyre
pressure.
X Restart the tyre pressure loss warning system when the tyre
pressure is correct (Y page 355).Check tyres Check tyres
Restart system
Restart system The tyre pressure loss warning system generated a display mes-
sage and has not been restarted since.
X
Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warning system (Y page 355).Run Flat Indicator Run Flat Indicator
Inoperative
Inoperative The tyre pressure loss warning system is faulty.
X
Visit a qualified specialist workshop. 276
Display
messagesOn-board computer and displays

Tyres (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M
MSolutions Tyre pressure
Tyre pressure
Check tyres Check tyres The tyre pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
G WARNING
With tyre pressures which are too low, there is a risk of the fol-
lowing hazards:
R the tyres may burst, especially as the load and vehicle speed
increase.
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do
so.
X Secure the vehicle against rolling away (Y page 164).
X If there is a flat tyre, inspect the tyres (Y page 329).
X Check the tyre pressures and, if necessary, correct the tyre
pressure.
X Restart the tyre pressure loss warning system when the tyre
pressure is correct (Y page 355).Run Flat Indicator Run Flat Indicator
then restart Run then restart Run
Flat Indicator Flat Indicator The tyre pressure loss warning system generated a display mes-
sage and has not been restarted since.
X
Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warning system (Y page 355).Run Flat Indicator Run Flat Indicator
inoperative
inoperative The tyre pressure loss warning system is faulty.
X
Visit a qualified specialist workshop. Display
messages
277On-board computer and displays Z

Do not switch off the tyre inflation com-
pressor during this phase.
X Let the tyre inflation compressor run for
five minutes. The tyre should then have
attained a pressure of at least 180 kPa
(1.8 bar/26 psi).
! Do not operate the tyre inflation com-
pressor for longer than eight minutes at a
time without a break. It may otherwise
overheat.
The tyre inflation compressor can be oper-
ated again once it has cooled down.
If a pressure of 180 kP a(1 .8 ba r/26 psi) has
been achieved after five minutes, see
(Y page 331).
If a pressure of 180 kPa (1.8 ba r/26 psi) has
not been achieved after five minutes, see
(Y page 331).
Tyre pressure not reached If a pressure of 180 kPa
(1.8 ba r/26 psi) has
not been achieved after five minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
X Very slowly drive forwards or reverse
approximately 10 m.
X Pump up the tyre again.
After a maximum of five minutes the tyre
pressure must be at least 180 kPa (1.8 bar/
26 psi). G
WARNING
If the required tyre pressure is not reached
after the specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this instance. Damaged tyres and a tyre
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop. Tyre pressure reached X
Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
! After use, excess tyre sealant may run out
of the filler hose. This could cause stains.
Therefore, place the filler hose in the plastic
bag that contained the TIREFIT kit.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Pull away immediately. G
WARNING
A tyre temporarily sealed with tyre sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed
the specified maximum speed with a tyre that
has been repaired using tyre sealant.
The maximum speed for a tyre sealed with
tyre sealant is 80 km/h. The "max. 80 km/h"
sticker must be affixed to the instrument clus-
ter within the driver's field of vision.
X Stop after driving for approximately ten
minutes and check the tyre pressure with
the tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too
badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres
and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Benz Service24h telephone Flat tyre
331Breakdown assistance Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Important safety notes
G
WARNING
If wheels and tyres of the wrong size are used,
the wheel brakes or suspension components
may be damaged. There is a risk of accident.
Always replace wheels and tyres with those
that fulfil the specifications of the original part
(designation, manufacturer, model). G
WARNING
A flat tyre severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of accident.
Tyres without run-flat characteristics:
R do not drive with a flat tyre.
R immediately replace the flat tyre with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop.
Tyres with run-flat characteristics:
R pay attention to the information and warn-
ing notices on MOExtended tyres (tyres
with run-flat characteristics).
Accessories that are not approved for your
vehicle by Mercedes-Benz or are not being
used correctly can impair the operating
safety. Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and enquire about:
R
suitability
R legal stipulations
R factory recommendations
Information on the dimensions and types of
wheels and tyres for your vehicle can be
found in the "Wheel/tyre combinations" sec-
tion (Y page 357).
Information on air pressure for the tyres on
your vehicle can be found:
R on the tyre pressure label on the fuel filler
flap
R in the "Tyre pressure" section
Modification work on the brake system and
wheels is not permitted, nor is the use of
spacer plates or brake dust shields. This inva-
lidates the general operating permit for the
vehicle.
Pay special attention to the country-specific
requirements for tyre approval. These
requirements can stipulate a specific tyre
type for your vehicle. Furthermore, the use of
certain tyre types in certain regions and areas
of operation can be highly beneficial. You can
find further information regarding tyres at
specialist tyre retailers, at qualified specialist
workshops or at any Mercedes-Benz Service
Centre.
i Further information on wheels and tyres
can be obtained at any qualified specialist
workshop. Operation
Notes on driving
R While driving, pay attention to vibrations,
noises and unusual handling characteris-
tics, e.g. pulling to one side. This may indi-
cate that the wheels or tyres are damaged.
If you suspect that a tyre is defective,
reduce your speed immediately. Stop the
vehicle as soon as possible to check the 350
OperationWheels and tyres

wheels and tyres for damage. Hidden tyre
damage could also be causing the unusual
handling characteristics. If you find no
signs of damage, have the tyres and wheels
checked at a qualified specialist workshop.
R When parking your vehicle, make sure that
the tyres do not get deformed by the kerb
or other obstacles. If it is necessary to drive
over kerbs, speed humps or similar eleva-
tions, try to do so at an obtuse angle. Oth-
erwise, the tyres, particularly the sidewalls,
can get damaged. Notes on regularly inspecting wheels
and tyres G
WARNING
Damaged tyres can cause tyre inflation pres-
sure loss. As a result, you could lose control
of your vehicle. There is a risk of accident.
Check the tyres regularly for signs of damage
and replace any damaged tyres immediately.
R Regularly check the wheels and tyres of
your vehicle for damage (e.g. cuts, punctu-
res, tears, bulges on tyres and deformation,
cracks or severe corrosion on wheels), at
least every 14days, as well as after driving
off-road or on rough roads. Damaged
wheels can cause a loss of tyre pressure.
R Regularly check the tyre tread depth and
the condition of the tread across the whole
width of the tyre (Y page 351). If neces-
sary, turn the front wheels to full lock in
order to inspect the inner side of the tyre
surface.
R All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not
fit anything onto the valve other than the
standard valve cap or other valve caps
approved by Mercedes-Benz for your vehi-
cle. Do not fit any other valve caps or sys-
tems, e.g. tyre pressure monitoring sys-
tems.
R Regularly check the pressure of all the tyres
including the emergency spare wheel or the spare wheel, particularly prior to long trips,
and correct the pressure as necessary
(Y
page 353). Tyre tread
G
WARNING
Insufficient tyre tread will reduce tyre trac-
tion. The tyre is no longer able to dissipate
water. This means that on wet road surfaces,
the risk of aquaplaning increases, in particular
where speed is not adapted to suit the driving
conditions. There is a risk of accident.
If the tyre pressure is too high or too low, tyres
may exhibit different levels of wear at differ-
ent locations on the tyre tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tyres.
Minimum tyre tread depth for:
R summer tyres: 3 mm
R M+S tyres: 4 mm
For safety reasons, replace the tyres before
the legally prescribed limit for the minimum
tyre tread depth is reached.. Notes on selecting, fitting and replac-
ing tyres
R Only fit tyres and wheels of the same type
and make.
R Only fit tyres of the correct size onto the
wheels.
R After fitting new tyres, run them in at mod-
erate speeds for the first 100 km, as they
only reach their full performance after this
distance.
R Do not drive with tyres which have too little
tread depth, as this significantly reduces
the traction on wet roads (aquaplaning).
R Replace the tyres after six years at the lat-
est, regardless of wear. This also applies to
the emergency spare wheel/spare wheel. Operation
351Wheels and tyres Z

Tyre pressure loss warning system
Important safety notes While the vehicle is in motion, the tyre pres-
sure loss warning system monitors the set
tyre pressure using the rotational speed of
the wheels. This enables the system to detect
significant pressure loss in a tyre. If the speed
of rotation of a wheel changes as a result of
a loss of pressure, a corresponding warning
message will appear in the multifunction dis-
play.
The tyre pressure warning system does not
warn you of an incorrectly set tyre pressure.
Observe the notes on the recommended tyre
pressure (Y page 353).
The tyre pressure loss warning system does
not replace the need to regularly check your
vehicle's tyre pressures, since an even loss of
pressure on several tyres at the same time
cannot be detected by the tyre pressure loss
warning system.
The tyre pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tyre is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering manoeuvres.
The function of the tyre pressure loss warning
system is limited or delayed if:
R snow chains are fitted to your vehicle's
tyres.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
R you are towing a very heavy or large trailer.
R you are driving with a heavy load (in the
vehicle or on the roof). Restarting the tyre pressure loss warn-
ing system Restart the tyre pressure loss warning system
if you have:
R
changed the tyre pressure
R changed the wheels or tyres
R fitted new wheels or tyres
X Before restarting, consult the table of tyre
pressures on the inside of the fuel filler flap
to ensure that the tyre pressure in all four
tyres is set correctly for the respective
operating conditions.
The tyre pressure loss warning system can
only give reliable warnings if you have set
the correct tyre pressure. If an incorrect
tyre pressure is set, these incorrect values
will be monitored.
X Observe the notes in the section on tyre
pressures (Y page 353).
Restarting using the 4-button multifunc-
tion steering wheel
X Make sure that the key is in position 2in
the ignition lock.
X Press the Vbutton to select Tyre
Tyre
pressure Menu: R pressure Menu: R.
X Press the Cbutton.
The RFI active Restart: R
RFI active Restart: R message
appears in the multifunction display.
X Press the Cbutton.
The Tyre
Tyre press.
press. OK?
OK?message appears in
the multifunction display.
If you wish to confirm the restart:
X Press the Wbutton.
The Run Flat Indicator restarted Run Flat Indicator restarted
message appears in the multifunction dis-
play.
After a teach-in period, the tyre pressure
loss warning system will monitor the set
tyre pressures of all four tyres.
or Tyre pressure
355Wheels and tyres Z

If you wish to cancel the restart:
X
Press the Xbutton.
The tyre pressure values stored at the last
restart will continue to be monitored.
Restarting using the 12-button multifunc-
tion steering wheel
X Make sure that the key is in position 2in
the ignition lock.
X Press the =or; button to select the
Service
Service menu.
X Press the 9or: button to select
Tyre pressure Tyre pressure .
X Press the abutton.
The Run Flat Indicator active
Run Flat Indicator active
Restart
Restart with
withOK
OKmessage appears in the
multifunction display.
If you wish to confirm the restart:
X Press the abutton.
The Tyre press. now OK? Tyre press. now OK? message
appears in the multifunction display.
X Press the 9or: button to select
Yes
Yes.
X Press the abutton.
The Run Flat Indicator restarted
Run Flat Indicator restarted
message appears in the multifunction dis-
play.
After a teach-in period, the tyre pressure
loss warning system will monitor the set
tyre pressures of all four tyres.
or
If you wish to cancel the restart:
X Press the %button.
or
X If the Tyre press. now OK?
Tyre press. now OK? message
appears, use the 9or: button to
select Cancel
Cancel .
X Press the abutton.
The tyre pressure values stored at the last
restart will continue to be monitored. Changing a wheel
Flat tyre
The "Breakdown assistance" section
(Y page 329) contains information and notes
on how to deal with a flat tyre. It also provides
instructions on changing a wheel or fitting the
spare wheel/emergency spare wheel. Interchanging the wheels
G
WARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tyres have different dimensions.
The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Interchange front and rear wheels only if the
wheels and tyres are of the same dimensions.
Interchanging the front and rear wheels of
differing dimensions can render the general
operating permit invalid.
Always pay attention to the instructions and
safety notices in the section on "Wheel
changing and spare wheel fitting"
(Y page 332).
The wear patterns on the front and rear tyres
differ, depending on the operating conditions.
Interchange the wheels before a clear wear
pattern has formed on the tyres. Front tyres
typically wear more on the shoulders and the
rear tyres in the centre.
On vehicles that have the same size front and
rear wheels, you can interchange the wheels
every 5,000km to 10,000 km depending on
the degree of tyre wear. Maintain the direc-
tion of tyre rotation.
Clean the contact surfaces of the wheel and
the brake disc thoroughly every time a wheel
is interchanged. Check the tyre pressure and,
if necessary, restart the tyre pressure loss
warning system or the tyre pressure monitor. 356
Changing a wheelWheels and tyres

!
On vehicles fitted with a tyre pressure
monitor, electronic components are loca-
ted in the wheel.
Tyre-fitting tools should not be applied in
the area of the valve, as this could damage
the electronic components.
Only have tyres changed at a qualified spe-
cialist workshop. Direction of rotation
Tyres with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of aquaplaning. You will only gain these ben-
efits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tyre indicates
its correct direction of rotation.
You may fit a spare wheel/emergency spare
wheel against the direction of rotation.
Observe the time restriction on use as well as
the speed limitation specified on the emer-
gency spare wheel/spare wheel. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tyres against oil, grease, petrol and diesel. Cleaning the wheels
G
WARNING
The water jet of circular-jet nozzles (dirt grind-
ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam-
aged tyres or chassis components replaced
immediately. Wheel and tyre combinations
General notes
! For safety reasons, Mercedes-Benz rec-
ommends that you only use tyres and
wheels which have been approved by
Mercedes-Benz specifically for your vehi-
cle.
These are specially adapted to the control
systems, such as ABS or ESP ®
and are
marked as follows:
R MO = Mercedes-Benz Original
R MOE = Mercedes-Benz Original Extended
(tyres featuring run-flat characteristics)
R MO1 = Mercedes-Benz Original (only cer-
tain AMG tyres)
Mercedes-Benz Original Extended tyres
may only be used on wheels that have been
specifically approved by Mercedes-Benz.
Only use tyres, wheels or accessories tes-
ted and approved by Mercedes-Benz. Cer-
tain characteristics, e.g. handling, vehicle
noise emissions or fuel consumption, may
otherwise be adversely affected. In addi-
tion, when driving with a load, tyre dimen-
sion variations could cause the tyres to
come into contact with the bodywork and
axle components. This could result in dam-
age to the tyres or the vehicle.
Mercedes-Benz accepts no liability for
damage resulting from the use of tyres,
wheels or accessories other than those tes-
ted and approved.
Further information about wheels, tyres
and approved combinations can be
obtained from any qualified specialist
workshop.
! Retreaded tyres are neither tested nor
recommended by Mercedes-Benz, since
previous damage cannot always be detec-
ted on retreaded tyres. As a result,
Mercedes-Benz cannot guarantee vehicle
safety if retreaded tyres are fitted. Do not
fit used tyres if you have no information
about their previous usage. Wheel and tyre combinations
357Wheels and tyres Z