seats MERCEDES-BENZ GLK SUV 2012 Owners Manual

Index
....................................................... 4Introduction
......................................... 25 At a glance
........................................... 29 Safety
................................................... 41 Opening and closing
...........................75 Seats, steering wheel and mirrors
....95 Lights and windscreen wipers
.........109 Climate control
................................. 127 Driving and parking
..........................145 On-board computer and displays
....223 Stowing and features
.......................295 Maintenance and care
......................311 Breakdown assistance
.....................325 Wheels and tyres
.............................. 349 Technical data
................................... 361 Contents
3

Roller sunblind
Opening/closing .............................. 93
Panorama sliding sunroo f................ 93
Roof carrier ........................................ 304
Roof lining and carpets (cleaning
instructions) ...................................... 323
Roof load (maximum) ........................372
Route (navigation) see Route guidance (navigation)
Route guidance (navigation) ............232 S
Safety Children in the vehicle .....................54
Child restraint systems ....................54
Safety net
Attaching ....................................... 302
Important safety information .........301
Safety system
see Driving safety system
Seat
Folding the backrest (rear com-
partment) forwards/back ..............299
Seat belt
Activating/deactivating seat-belt
adjustment (12-button multifunc-
tion steering wheel) .......................243
Adjusting the driver's and front-
passenger seat belt .........................51
Adjusting the height ......................... 52
Belt force limiter .............................. 53
Belt tensioner .................................. 53
Centre rear-compartment sea t........ 52
Cleaning ......................................... 323
Display message (12-button mul-
tifunction steering wheel) ..............255
Display message (4-button multi-
function steering wheel) ................249
Fastening ......................................... 51
Important safety guidelines .............50
Rear seat belt status indicator .........53
Releasing ......................................... 52
Warning lamp ................................. 284
Warning lamp (function) ................... 52 Seats
Adjusting (electrically) .....................98
Adjusting (manually and electri-
cally) ................................................ 98
Adjusting lumbar support ..............100
Adjusting the 4-way lumbar sup-
port ................................................ 100
Adjusting the head restraint ............98
Cleaning the cover .........................323
Correct driver's seat position ........... 96
Folding the rear bench seat for-
wards/back ................................... 298
Important safety notes ....................97
Seat heating problem ....................101
Seat ventilation problem ................101
Storing settings (memory func-
tion) ............................................... 106
Switching seat heating on/off .......100
Switching the seat ventilation on/
off .................................................. 101
Sensors (cleaning instructions) .......321
Service see ASSYST PLUS
Service Centre
see Qualified specialist workshop
Service menu (12-button multi-
function steering wheel) ..................238
Service products
AdBlue ®
special additive s.............. 368
Brake fluid ..................................... 371
Coolant (engine) ............................ 371
Engine oil ....................................... 369
Fuel ................................................ 365
Important safety notes ..................365
Washer fluid .................................. .372
Settings
Factory (12-button multifunction
steering wheel) .............................. 244
On-board computer (12-button
multifunction steering wheel) ........238
Setting the air distribution ...............133
Setting the airflow ............................134
Shifting to neutral (manual trans-
mission) ............................................. 154
Short journeys (diesel particle fil-
ter) ...................................................... 167
Sidebag ................................................ 47 Index
19

Door control panel
Function Page
:
Opens the door 83
;
%&
Unlocks/locks
the vehicle 83
=
Adjusts the seats electri-
cally
98
?
r45=
Stores settings for the seat,
exterior mirrors and steer-
ing wheel
106
A
Z
Selects the left exte-
rior mirror 103
B
ö
Folds the exterior mir-
rors in/out 104
C
\
Selects the right exte-
rior mirror 103 Function Page
D
7
Adjusts the exterior
mirrors 103
E
W
Opens/closes the
front side windows 89
F
W
Opens/closes the
rear side windows 89
G
n
Activates/deacti-
vates the override feature
for the side windows in the
rear compartment 64
H
q
Opens/closes the
tailgate 8740
Door cont
rol panelAt a glance

Based on the evaluation of this data, the air-
bag control unit pre-emptively triggers the
belt tensioners in the first stage.
i The front belt tensioners can only be trig-
gered if the seat belt tongues on the front
seats are correctly engaged in the seat belt
buckles.
If there is an even higher rate of vehicle decel-
eration or acceleration in a longitudinal direc-
tion, the front airbags are also deployed.
Your vehicle has adaptive, two-stage front air-
bags. The airbag control unit evaluates vehi-
cle deceleration or acceleration in the event
of a collision. In the first deployment stage,
the front airbag is filled with enough propel-
lant gas to reduce the risk of injuries. The
front airbag is fully deployed if a second
deployment threshold is exceeded within a
few milliseconds.
The belt tensioner and airbag triggering
thresholds are variable and are adapted to the
rate of deceleration or acceleration of the
vehicle. This process is pre-emptive in nature.
The triggering process must take place in
good time at the start of the collision.
i Airbags are not deployed in all types of
accidents. Also, not all airbags are
deployed together in an accident. The dif-
ferent airbag systems work independently
of each other.
How the airbag system works is deter-
mined by the severity of the collision detec-
ted, especially the vehicle deceleration or
acceleration, and the apparent type of acci-
dent:
R head-on collision
R side impact
R overturn
The rate of vehicle deceleration or accelera-
tion and the direction of the force are essen-
tially determined by:
R the distribution of forces during the colli-
sion
R the collision angle R
the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a
decisive role in the deployment of an airbag,
nor do they provide an indication of airbag
deployment.
The vehicle may be deformed significantly,
e.g. the bonnet or the wing, without an airbag
being deployed. This is the case if only parts
which are relatively easily deformed are affec-
ted and the rate of deceleration is not high.
Conversely, airbags may be deployed even
though the vehicle suffers only minor defor-
mation. This is the case if, for example, very
rigid vehicle parts such as longitudinal body
members are hit, and sufficient deceleration
occurs as a result. airbags
Important safety notes Airbag deployment slows down and restricts
the movement of the vehicle occupant.
If the airbags are deployed, you will hear a
bang, and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6SRS warning lamp
lights up.
The airbag installation locations are identified
by the AIRBAG symbol. G
WARNING
Airbags provide additional protection; they
are not, however, a substitute for seat belts.
Observe the following notes to reduce the risk
of serious or even fatal injury caused by airbag
deployment:
R all vehicle occupants – in particular, preg-
nant women – must wear their seat belt
correctly at all times and lean back against 44
Occupant safetySafety

!
Make sure that there are no objects in the
footwell or behind the seats when moving
the seat back. There is a risk that the seats
and/or the objects could be damaged.
More information about seat belt adjustment,
a convenience function integrated into PRE-
SAFE ®
, can be found in the "Seat belt adjust-
ment" section (Y page 51). NECK-PRO head restraints/NECK-
PRO luxury head restraints
NECK-PRO head restraints/NECK-PRO luxury
head restraints increase protection of the
driver's and front-passenger's head and
neck. In the event of a rear collision of a cer-
tain severity, the NECK-PRO head restraints/
NECK-PRO luxury head restraints on the driv-
er's and front-passenger seats are moved for-
wards and upwards. This provides better
head support. G
WARNING
Only use head restraint covers which have
been tested and approved by Mercedes-Benz
for your vehicle model.
The use of non-approved head restraint cov-
ers may prevent NECK-PRO head restraints/
NECK-PRO luxury head restraints from trig-
gering properly. The NECK-PRO head
restraints/NECK-PRO luxury head restraints
can therefore not provide the intended pro-
tection.
Consult a Mercedes-Benz Service Centre
regarding availability.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in
an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's and front-passenger seats
(Y page 49). Otherwise, the additional pro-
tection will not be available in the event of
another rear-end collision. NECK-PRO head
restraints/NECK-PRO luxury head restraints
that have been triggered are moved forwards
and can no longer be adjusted. Resetting a triggered NECK-PRO head
restraint/NECK-PRO luxury head
restraint
Important safety notes Mercedes-Benz recommends that you have
NECK-PRO head restraints/NECK-PRO luxury
head restraints checked at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre, if your vehicle is involved in a
rear-end collision.
NECK-PRO head restraints
i
Resetting the NECK-PRO head restraints
requires a lot of strength. If you have diffi-
culty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.
X Push the NECK-PRO head restraint cushion
down in the direction of arrow ;as far as
it will go.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint. Occupant safety
49Safety Z

belt warning lamp lights up for six seconds
after the engine is started. It then goes out if
the driver and the front passenger have fas-
tened their seat belts.
i For more information on the 7seat
belt warning lamp, see "Indicator and warn-
ing lamps in the instrument cluster, seat
belt" (Y page 284).
Rear seat belt status indicator Rear seat belt status indicator (illustrated example:
vehicle with 12-button multifunction steering
wheel)
The rear-compartment seat belt status indi-
cator tells you if the rear passengers have
their seat belts fastened. The rear-compart-
ment seat belt status indicator indicates the
rear seat on which the belt is fastened. In the
example, the passengers on the left and right
rear seats have their seat belts fastened.
The rear-compartment seat belt status indi-
cator appears in the multifunction display for
around 30 seconds if:
R you drive off and reach a speed of approx-
imately 10 km/h.
R the rear passengers fasten or unfasten
their seat belts while the vehicle is in
motion.
R someone gets in or out of the vehicle and
the vehicle drives off again.
You can also cancel the rear seat belt status
indicator immediately (Y page 245).
i The status indicator for the rear-compart-
ment seat belts is only available for certain
countries. Belt tensioners, belt force limiters The front seat belts and the outer seat belts
in the rear are equipped with belt tensioners.
The belt tensioners tighten the seat belts in
an accident, pulling them close against the
body.
Belt tensioners do not correct incorrect seat
positions or incorrectly fastened seat belts.
Belt tensioners do not pull vehicle occupants
back towards the backrest.
If the seat belt is also fitted with a belt force
limiter and this is triggered, the force exerted
by the seat belt on the vehicle occupant is
reduced.
The belt force limiters on the front seats are
synchronised with the front airbags. They
take on a part of the deceleration force,
resulting in the force exerted on the occupant
being distributed over a greater area.
The belt tensioners can only be activated
when:
R the ignition is switched on.
R the restraint systems are operational; see
"SRS warning lamp" (Y page 43).
R the belt tongue is engaged in the buckle on
each of the three-point seat belts in front.
The belt tensioners on the outside seats in the
rear compartment are triggered independ-
ently of the lock status of the seat belts.
The belt tensioners are triggered depending
on the type and severity of an accident:
R in certain situations where the vehicle over-
turns and the system determines that it can
provide additional protection
R if, in the event of a head-on or rear-end col-
lision, the vehicle decelerates or acceler-
ates rapidly in a longitudinal direction dur-
ing the initial stages of the impact
R if, in the event of a side impact, on the side
opposite the impact the vehicle deceler-
ates or accelerates rapidly in a lateral direc-
tion
If the airbags are deployed, you will hear a
bang, and a small amount of powder may also Occupant safety
53Safety Z

be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6SRS warning lamp
lights up. G
WARNING
If the seat belt tensioners have been trig-
gered, they provide no additional protection
in the event of another accident. Therefore,
have belt tensioners which have been trig-
gered replaced at a qualified specialist work-
shop.
Comply with safety regulations when dispos-
ing of belt tensioners. Any Mercedes-Benz
Service Centre can provide details of these
regulations.
! If the front-passenger seat is not occu-
pied, do not engage the seat belt tongue in
the buckle on the front-passenger seat.
Otherwise, the belt tensioner could be trig-
gered in the event of an accident. Children in the vehicle
Child restraint systems
Important safety notes G
WARNING
To reduce the risk of serious or even fatal
injury to the child in the event of a sudden
change in direction, braking or an accident:
R children less than 1.50 m tall and under
twelve years of age must always be secured
in special child restraint systems on a suit-
able vehicle seat. This is necessary
because the seat belts are not designed for
children.
R Do not drive with a child secured in a rear-
ward-facing child restraint system on the
front-passenger seat. Exception: if the vehi-
cle is equipped with automatic child seat
recognition on the front-passenger seat
and the child is secured in a child restraint system with transponders for automatic
child seat recognition
R if you secure a forward-facing child
restraint system to the front-passenger
seat, you must move the front-passenger
seat as far back as possible.
R children must never travel sitting on the lap
of another occupant. Due to the forces
which occur in the event of a sudden
change of direction, heavy braking or an
accident, it would not be possible to
restrain the child. The child could be thrown
against parts of the vehicle interior and be
seriously or even fatally injured. G
WARNING
The child restraint system cannot perform its
protective function if it is not correctly fitted
to a suitable vehicle seat. The child cannot be
restrained in the event of an accident, heavy
braking or sudden changes of direction. The
child could be seriously or even fatally injured.
For this reason, when fitting a child restraint
system, observe the manufacturer's installa-
tion instructions and the correct use of the
child restraint system.
Child restraint systems should be fitted to the
rear seats. Children are generally better pro-
tected there.
The entire base of the child restraint system
must always rest on the seat cushion. There-
fore, never place objects, e.g. a cushion,
under the child restraint system.
Only use child restraint systems with the orig-
inal cover designed for them. Only replace
damaged covers with genuine Mercedes-Benz
covers.
We recommend the use of child restraint sys-
tems which have been approved for
Mercedes-Benz vehicles.
If a child is travelling in your vehicle, secure
the child using a child restraint system which
is appropriate to the size, age and weight of
the child and recommended for Mercedes-
Benz vehicles. You should preferably fit the 54
Children in the vehicleSafety

tions/communicates correctly, never place
objects, e.g. a cushion, under the child
restraint system. The entire base of the child
restraint system must always rest on the seat
cushion. An incorrectly fitted child restraint
system cannot perform its intended protec-
tive function in the event of an accident, and
could lead to injuries.
i If the front-passenger front airbag is dis-
abled by the automatic child seat recogni-
tion, the following remain enabled on the
front-passenger side:
R the sidebag
R the pelvisbag
R the windowbag
R the belt tensioner G
WARNING
Do not place electronic devices on the front-
passenger seat, e.g.:
R laptops, when switched on
R mobile phones
R cards with transponders, e.g. ski passes or
access cards
Signals from electronic equipment can cause
interference in the automatic child seat rec-
ognition sensor system. This can lead to a
system malfunction. This may cause the
4 PASSENGER AIRBAG OFF indicator
lamp to light up without there being a child
seat with transponders for automatic child
seat recognition fitted. The front-passenger
airbag will not then deploy during an accident.
It is also possible that the 6SRS warning
lamp lights up and/or the 4PASSENGER
AIRBAG OFF indicator lamp does not light up
briefly when you turn the key in the ignition
lock to position 2.
ISOFIX child seat securing system for
the rear seats ISOFIX is a standardised securing system for
specially designed child restraint systems on
the rear seats. Securing rings for two ISOFIX child restraint systems are fitted on the left
and right of the rear seats. G
WARNING
A child restraint system secured by the ISOFIX
child seat securing system does not provide
sufficient protection for children weighing
more than 22 kg. For this reason, do not
secure children weighing more than 22 kg in
a child restraint system secured by the ISOFIX
child seat securing system. If the child weighs
more than 22 kg, secure the child restraint
system with the vehicle seat belt as well. In
addition, when fitting a child restraint system,
be sure to observe the manufacturer's instal-
lation instructions and the instructions for
correct use of the child restraint system. G
WARNING
The child restraint system cannot perform its
protective function if it is not correctly fitted
to a suitable vehicle seat. The child cannot be
restrained in the event of an accident, heavy
braking or sudden changes of direction. The
child could be seriously or even fatally injured.
For this reason, when fitting a child restraint
system, be sure to observe the manufactur-
er's installation instructions and the instruc-
tions for correct use of the child restraint sys-
tem.
For safety reasons, when installing child
restraint systems on the rear seats, only use
child restraint systems with the ISOFIX child
seat securing system, which are specially tes-
ted and approved for Mercedes-Benz vehi-
cles.
An incorrectly fitted child restraint system
could come loose and seriously or even fatally
injure the child or other vehicle occupants.
When fitting the child restraint system, always
make sure that it is engaged correctly in the
securing rings on both sides. G
WARNING
Please note that if child restraint systems, or
their retaining systems, are damaged or sub-
jected to a load in an accident, they may not Children in the vehicle
57Safety
Z

Suitability of the rear seats for attaching ISOFIX child restraint systems
Weight categories Size category Equipment Rear seat, left and
right
Carry-cot
F ISO/L1 X
G ISO/L2 X
0: up to 10 kg
up to approximately
6 months
E ISO/R1 IL
0+: up to 13 kg
up to approximately
15 months
E ISO/R1 IL
D ISO/R2 IL
C ISO/R3 IL
I: 9to 18 kg
between approx-
imately 9 months and
4 years D ISO/R2 IL
C ISO/R3 IL
B ISO/F2 IUF
B1 ISO/F2X IUF
A ISO/F3 IUF
Recommended child restraint systems
When installing a child restraint system without a transponder for automatic child seat rec-
ognition on the front-passenger seat:
X
Move the front-passenger seat to its rearmost position. Weight catego-
ries Manufac-
turer Type Approval
number
(E1 ...) Order num-
ber
(A 000 ...) Automatic
child seat
recognition
Category 0: up
to 10 kg
up to approx-
imately
6 months Britax
Römer BABY
SAFE
PLUS
5 03 301146
04 301146 970 10 00 Yes
Group 0+: up
to 13 kg
up to approx-
imately
15 months Britax
Römer BABY
SAFE
PLUS
5 03 301146
04 301146 970 10 00 Yes
5
Move the front-passenger seat to the rearmost and highest position. 62
Children in the vehicleSafety

Useful information
..............................96
Correct driver's seat position ............96
Seats .................................................... 97
Steering wheel .................................. 101
Mirrors ............................................... 103
Memory function .............................. 106 95Seats, steering wheel and mirrors