MERCEDES-BENZ GLK350 4MATIC 2010 X204 Repair Manual

The rear door windows can no longer be
operated using the respective switch
located in the rear doors.
You can still operate the rear door windows
using the switches located on the door
control panel of the driver’s door.
XDeactivating: Press override switch :
again.
The rear door windows can be operated
again using the respective switch located
in the rear doors.
For more information on power windows, see
the “Controls in detail” section
(Y page 95).
Panic alarm
XActivating: Press and hold !
button : for at least 1 second.
An audible alarm and flashing exterior
lamps will operate.
XDeactivating: Press ! button : again.
or
XInsert the SmartKey into the starter switch.
or
XPress the KEYLESS-GO start/stop button.
The SmartKey with KEYLESS-GO must be
inside the vehicle.
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any
interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1.This device may not cause interference,
and
2. this device must accept any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Driving safety systems
Introduction
This section contains information about the
following driving safety systems:
RABS (Antilock Brake System)
RBAS (Brake Assist System)
REBP (Electronic Brake Proportioning)
RESP® (Electronic Stability Program)
iIn winter operation, the maximum
effectiveness of most of the driving
systems described in this section is only
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achieved with winter tires, or snow chains
as required.
Safety notesGWarning!
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user’s safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
ABS
GObserve Safety notes, see page 60.
The Brake Assist System (BAS) operates in
emergency situations. If you apply the brakes
very quickly, the BAS provides full brake
boost automatically, thereby potentially
reducing the braking distance.
XApply continuous full braking pressure until
the emergency braking situation is over.
The ABS will prevent the wheels from
locking.
When you release the brake pedal, the brakes
function again as normal. The BAS is then
deactivated.
GWarning!
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking distance may increase.
BAS
GObserve Safety notes, see page 60.
The Brake Assist System (BAS) operates in
emergency situations. If you apply the brakes
very quickly, the BAS provides full brake
boost automatically, thereby potentially
reducing the braking distance.
XApply continuous full braking pressure until
the emergency braking situation is over.
The ABS will prevent the wheels from
locking.
When you release the brake pedal, the brakes
function again as normal. The BAS is then
deactivated.
GWarning!
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking distance may increase.
EBP
GObserve Safety notes, see page 60.
The Electronic Brake Proportioning (EBP)
enhances braking effectiveness by allowing
the rear brakes to supply a greater proportion
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of the braking effort in straight-line braking
without a loss of vehicle stability.GWarning!
If the EBP malfunctions, the brake system will
still function with full brake boost. However,
the rear wheels could lock up during
emergency braking situations, for example.
You could lose control of the vehicle and
cause an accident.
Adapt your driving style to the changed
driving characteristics.
ESP ®
GObserve Safety notes, see page 60.
The Electronic Stability Program (ESP
®
) is
operational as soon as the engine is running.
It monitors the vehicle’s traction (force of
adhesive friction between the tires and the
road surface) and handling.
The ESP ®
recognizes that the vehicle deviates
from the direction of travel as intended by the
driver. By applying brakes to individual
wheels and by limiting the engine output, the
ESP ®
works to stabilize the vehicle. The
ESP ®
is especially useful while driving off and
on wet or slippery road surfaces. The ESP ®
also stabilizes the vehicle during braking and
steering maneuvers.
The ESP ®
warning lamp d in the
instrument cluster comes on when you switch
on the ignition. It goes out when the engine
is running.
The ESP ®
warning lamp d in the
instrument cluster flashes when the ESP ®
is
engaged.
GWarning!
Never switch off the ESP ®
when you see the
ESP ®
warning lamp d flashing in the
instrument cluster. In this case proceed as
follows:
R When driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid. The ESP ®
cannot
prevent accidents resulting from excessive
speed.
! Vehicles with 4MATIC:
Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not
covered by the Mercedes-Benz Limited
Warranty.
! Because the ESP ®
operates
automatically, the engine and ignition must
be shut off (SmartKey in starter switch
position 0 or 1 or KEYLESS-GO start/stop
button in position 0 or 1) when
R the parking brake is being tested on a
brake test dynamometer
R towing the vehicle with the front or rear
axle raised (not permissible for vehicles
with 4MATIC)
Active braking action through the ESP ®
may otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
! The ESP ®
will only function properly if you
use wheels of the recommended tire size
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as specified in the “Technical data” section
of this Operator’s Manual.
iThe cruise control switches off
automatically when the ESP® engages.
Electronic Traction System
(ETS/4-ETS)
GObserve Safety notes, see page 60.
The ETS (Electronic Traction System) and
4-ETS (four-wheel Electronic Traction
System, vehicles with 4MATIC only) are
components of the ESP®. The ETS/4-ETS
improves the vehicle’s ability to utilize
available traction, especially under slippery
road conditions by applying the brakes to a
spinning wheel. Vehicles with 4MATIC also
transfer more power to the wheel(s) with
traction.
When you switch off the ESP®, the
ETS/4-ETS is still enabled.
Switching off the ESP®
GWarning!
The ESP® should not be switched off during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not switch off the ESP® when a spare
wheel is mounted.
To improve the vehicle’s traction, switch off
the ESP®. This allows the drive wheels to spin
and thus cut into surfaces for better grip, for
example
Rwhen driving with snow chains
Rin deep snow
Rin sand or gravel
GWarning!
Switch on the ESP® immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the ESP® will not
stabilize the vehicle when it is starting to skid
or a wheel is spinning.
When you switch off the ESP®,
Rthe ESP® does not stabilize the vehicle
Rthe engine output is not limited, which
allows the drive wheels to spin and thus cut
into surfaces for better grip
Rthe ETS/4-ETS will still apply the brakes to
a spinning wheel
Rthe ESP® continues to operate when you
are braking
Rthe cruise control cannot be activated
Rthe cruise control switches off if activated
iWhen the ESP® is switched off and one or
more drive wheels are spinning, the ESP®
warning lamp d in the instrument
cluster flashes. However, the ESP® will
then not stabilize the vehicle.
XWith the engine running, press ESP®
switch : until the ESP® warning lamp
d in the instrument cluster comes on.
The ESP® is switched off.
GWarning!
When the ESP® warning lamp d is
illuminated continuously, the ESP® is
switched off or is not operational due to a
malfunction. Vehicle stability in standard
driving maneuvers is reduced.
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Adapt your speed and driving to the prevailing
road conditions and to the non-operating
status of the ESP ®
.
! Avoid spinning of a drive wheel for an
extended period with the ESP ®
switched
off. This may cause serious damage to the
drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
Switching on the ESP ®XPress ESP
®
switch : until the ESP ®
warning lamp d in the instrument
cluster goes out.
You are now again in normal driving mode
with the ESP ®
switched on.
ESP ®
trailer stabilization
If the trailer you are towing should begin to
sway, the rig can only be stabilized by
immediately applying the brakes hard.
Steering during this maneuver will not help to
stabilize the rig.
The ESP ®
will assist you in such situations.
The ESP ®
recognizes when the trailer starts
swaying.It will apply the brakes and limit
engine output and thus allow the vehicle-
trailer combination to stabilize.
The ESP ®
trailer stabilization is functional at
vehicle speeds above approximately 40 mph
(65 km/h) when the ESP ®
is switched on.
GWarning!
The system will not be able to assist when the
trailer jackknifes
R if the ESP ®
has switched off due to a
malfunction
R on wet or icy roads
R on roads with slippery surface
R in sand or gravel
Trailers with a high center of gravity may tip
over before the system recognizes swaying of
the trailer.
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
Activating
XWith SmartKey: Remove the SmartKey
from the starter switch.XWith KEYLESS-GO: Turn off the engine and
open the driver’s door.
Deactivating
XSwitch on the ignition.
i Starting the engine will also deactivate
the immobilizer.
In the event that the engine cannot be
started (yet the vehicle’s battery is
charged), the system is not operational.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada).
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
R a door
R the tailgate
R the hood
The alarm will stay on even if the activating
element, a door, for example, is closed
immediately.
The alarm system will also be triggered when
R the vehicle is opened with the mechanical
key
R a door is opened from the inside
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To cancel the alarm after it has been
triggered, see “Canceling the alarm”
(Y page 64).
iIf the alarm stays on for more than
30 seconds, the Tele Aid system initiates a
call to the Customer Assistance Center
automatically. The Tele Aid system will
initiate the call provided that
Ryou have subscribed to the Tele Aid
service
Rthe Tele Aid service has been activated
properly
Rthe necessary mobile phone, power
supply and GPS coverage are available
XArming: Lock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash three times and
an acoustic warning sounds three times to
indicate that the vehicle is locked. Indicator
lamp : flashes to indicate that the alarm
system is armed.
iIf the turn signal lamps do not flash three
times and the acoustic warning does not
sound three times, a door or the tailgate
may not be properly closed.
Close the respective element.
XDisarming: Unlock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash once and an
acoustic warning sounds once to indicate
that the alarm system is disarmed.
iUnless you open a door or the tailgate
within approximately 40 seconds after
unlocking the vehicle:
RThe vehicle will be locked again.
RThe anti-theft alarm system will be
rearmed.
Canceling the alarm
To cancel the alarm, do one of the following:
XInsert the SmartKey into the starter switch.XPress button % or & on the
SmartKey.
In vehicles with KEYLESS-GO:
XGrasp an outside door handle.
The SmartKey must be within 3 ft (1 m) of
the vehicle.
XPress the KEYLESS-GO start/stop button.
The SmartKey must be inside the vehicle.
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Vehicle equipment ..............................66
Locking and unlocking .......................66
Starter switch positions .....................76
Seats ....................................................78
Multifunction steering wheel .............82
Mirrors .................................................83
Memory function .................................86
Lighting ................................................87
Wipers ..................................................93
Power windows ...................................95
Driving and parking ............................98
Automatic transmission ...................103
Transfer case ....................................108
Instrument cluster ............................108
Control system ..................................110
Audio system ....................................125
Driving systems ................................168
Climate control system ....................177
Rear window defroster .....................184
Panorama roof with power tilt/
sliding panel ......................................184
Loading and storing ..........................187
Useful features .................................195
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Vehicle equipment
iThis Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Locking and unlocking
Notes
GObserve Safety notes, see page 53.
When unlocking or locking the vehicle with
the SmartKey an acoustic signal sounds. The
acoustic signal is activated at the factory. If
you wish to deactivate the feature, or adjust
its signal volume, contact an authorized
Mercedes-Benz Center.
When unlocking the vehicle, all turn signal
lamps flash once. An acoustic signal sounds
once, and the locking knobs in the doors
move up. The anti-theft alarm system is
disarmed.
When locking the vehicle, all turn signal lamps
flash three times. An acoustic signal sounds
three times, and the locking knobs in the
doors move down. The anti-theft alarm
system is armed.
All doors and the tailgate must be closed.
If you cannot lock or unlock the vehicle with
the SmartKey, the batteries in the SmartKey
are discharged, the SmartKey is
malfunctioning, or the vehicle battery is
drained.
XCheck the batteries in the SmartKey
(Y page 69) and replace them if
necessary.
XUse the mechanical key to unlock the
driver’s door (Y page 299).
XUse the mechanical key to lock the vehicle
(Y page 299).
XHave the vehicle battery and the vehicle
battery connections checked at an
authorized Mercedes-Benz Center.
If the SmartKey is malfunctioning, contact
Roadside Assistance or an authorized
Mercedes-Benz Center.
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and a
removable mechanical key.
The SmartKey centrally locks and unlocks
Rthe doors
Rthe tailgate
Rthe fuel filler flap
: &Lock button; FUnlock button for tailgate= %Unlock button
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any
interference received, including
interference that may cause undesired
operation.
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Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Factory setting XGlobal unlocking: Press button %.
Unless you open a door or the tailgate within
approximately 40 seconds after unlocking
the vehicle:
R The vehicle will be locked again.
R The anti-theft alarm system will be
rearmed.
XGlobal locking: Press button &.
Selective setting
If you frequently travel alone, you may wish
to reprogramm the SmartKey. Pressing
button % will then only unlock the driver’s
door and the fuel filler flap.
XSwitching on/off: Press and hold buttons
% and & simultaneously for
approximately 6 seconds until the battery
check lamp ( Y page 69) flashes twice.
The SmartKey will then function as follows:
XUnlocking driver’s door and fuel filler
flap: Press button % once.XGlobal unlocking: Press button %
twice.XGlobal locking: Press button &.
KEYLESS-GO
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO, each
with remote control and a removable
mechanical key.
The KEYLESS-GO function is integrated into
the SmartKey. The validity of the SmartKey is
checked every time you grasp an outside door
handle.
When the SmartKey is valid, your vehicle
unlocks
R the doors
R the tailgate
R the fuel filler flap
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
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iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Important notes on using KEYLESS-GO
R You can also use the SmartKey with
KEYLESS-GO like a normal SmartKey
( Y page 66).
R You can combine KEYLESS-GO functions
with normal SmartKey functions (e.g.
unlocking with KEYLESS-GO and locking
with button &).
R Always carry the SmartKey with you.
R Never store the SmartKey together with
- electronic items such as a mobile phone
or another SmartKey
- metallic objects such as coins or metal
foil
Doing so could impair the function of the
KEYLESS-GO system.
R To lock or unlock the vehicle, the SmartKey
must be located outside the vehicle within
approximately 3 ft (1 m) of a door or the
tailgate.
R When the vehicle has been parked for more
than 72 hours, the KEYLESS-GO function is
deactivated. Pull an outside door handle
and switch on the ignition once to activate
the KEYLESS-GO function.
R If the SmartKey is positioned farther away
from the vehicle, the system may no longer
recognize the SmartKey. The vehicle
cannot be locked or the engine started via
the KEYLESS-GO system.
R If the SmartKey is removed from the vehicle
(e.g. if a passenger exits the vehicle with
the SmartKey)
- when pressing the KEYLESS-GO start/
stop button or trying to lock the vehicle
with the outside door handle the
message Key Not Detected appears in
the multifunction display
- with the engine running, the red message
Key Not Detected appears in the
multifunction display while driving off
Find the SmartKey or change its present
location immediately (e.g. place it on the
front passenger seat or insert it in shirt
pocket).
R If you have started the engine with the
KEYLESS-GO start/stop button, you can
turn it off again by
- pressing the KEYLESS-GO start/stop
button
- inserting the SmartKey into the starter
switch when the vehicle is at a standstill
and the automatic transmission is in park
position P
R The vehicle could be inadvertently
unlocked if the SmartKey is within 3 ft (1 m)
of the vehicle and
- an outside door handle is splashed with
water
or
- you attempt to clean an outside door
handle
R Remember that the engine can be started
by anyone with a SmartKey that is left
inside the vehicle.
Possibility 1 (One SmartKey in the vehicle,
one SmartKey outside the vehicle):
If you leave the SmartKey behind when
exiting and locking the vehicle, no message
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