automatic locking MERCEDES-BENZ GLS 2017 User Guide

If activated in the multimedia system, the loca-
tor lighting also lights up in the dark (see sepa-
rate operating instructions). X
To open the tailgate automatically from
outside the vehicle: press and hold the T
button until the tailgate opens.
Vehicles with KEYLESS-GO: X
To close the tailgate automatically from
outside the vehicle: if the SmartKey is loca-
ted in the immediate vicinity of the vehicle,
press the T button on the SmartKey.
When the tailgate closes you can then release
the button.
KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY-
LESS-GO key in the vehicle ( Y
page 140).
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
7 button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
KEYLESS-GO checks whether a valid SmartKey
is in the vehicle by periodically establishing a
radio connection between the vehicle and the
SmartKey. This happens: R
when starting the engine R
while driving R
when the external door handles are touched R
during convenience closing X
To unlock the vehicle: touch the inner sur-
face of the door handle. X
To lock the vehicle: touch sensor surface C
or D .
Make sure that you do not touch the inner
surface of the door handle. X
Convenience closing feature: touch
recessed sensor surface D for an extended
period.
Further information on the convenience closing
feature ( Y
page 87).
If you pull on the handle of the tailgate, only the
cargo compartment of the vehicle is unlocked.
Deactivating and activating If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby
conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby. X
To deactivate: press the 7 button on the
SmartKey twice in rapid succession.
The battery check lamp of the SmartKey
flashes twice briefly and lights up once, KEY-
LESS-GO is deactivated ( Y
page 77).X
To activate: press any button on the Smart-
Key.
or X
Insert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again. SmartKey 75
Opening and closing Z

Door s
Important safet y notes
G WARNING
If children are lef t unsupervised in th e vehicle,
they could: R
ope n th e doors , thus endangerin g other
people or road users. R
get out and disrup t traffic .R
operat e th e vehicle' s equipment.
Additionally, children could set th e vehicle in
motion if, fo r example, they:R
release th e parking brake .R
shiftin g th e automatic transmissio n out of
par k position PR
Start th e engine.
There is a ris k of an acciden t and injury.
Whe n leavin g th e vehicle, always take th e
SmartKey wit h you and loc k th e vehicle. Never
leav e children or animals unattended in th e
vehicle. Always keep th e SmartKey out of
reach of children .
Unlockin g an d opening doors from
th e insideYou can ope n a doo r from insid e th e vehicle
eve n if it has bee n locked. You can only ope n th e
rea r doors from insid e th e vehicle if they are no t
secure d by th e child-proof locks ( Y
page 62).
If th e vehicle has previously bee n locke d from
th e outside, opening a doo r from th e insid e will
trigger th e anti-thef t alar m system. Switc h of f
th e alar m ( Y
page 72). X
Front door: pull doo r handle D .
If th e doo r is locked, locking knob C pop s up.
The doo r is unlocke d and can be opened.X
Rea r door: pull doo r handle D .
If th e doo r is locked, locking knob C pop s up
and th e doo r unlocks .X
Pull doo r handle D again .
The doo r can be opened.
Centrally locking an d unlocking th e
vehicle from th e insideYou can centrall y loc k or unloc k th e vehicle from
th e inside. The buttons are located on bot h fron t
doors .
X
To unlock : press butto n C .X
To lock : press butto n D .
If th e front-passenger doo r is closed, th e vehi-
cl e locks .
Meanwhile, th e fue l filler flap will no t be locke d
or unlocked.
You canno t unloc k th e vehicle centrall y from th e
insid e if th e vehicle has bee n locke d from th e
outside.
You can ope n a fron t doo r from insid e th e vehi-
cl e eve n if it has bee n locked.
If a locke d doo r is opene d from th e inside, th e
previous unloc k status of th e vehicle will be
take n into consideration if: R
th e vehicle was locke d usin g th e locking but -
to n fo r th e central locking , orR
if th e vehicle was locke d automatically
The vehicle will be full y unlocke d if it had previ-
ousl y bee n full y unlocked. If only th e driver's
doo r had bee n previously unlocked, only th e
doo r whic h has bee n opene d from th e insid e is
unlocked.80
Doors
Opening and closing

Aut oma tic locking featu reX
To deactivate: press and hold butto n C for
about fiv e seconds until a tone sounds.X
To activate: press and hold butto n D for
about fiv e seconds until a tone sounds.
If you press on e of th e two buttons and do no t
hear a tone , th e relevan t setting has already
been selected.
The vehicl e is locke d automatically when th e
ignition is switched on and th e wheels are turn-
ing .
You could therefor e be locke d out if:R
th e vehicl e is bein g pushed.R
th e vehicl e is bein g towed.R
th e vehicl e is on a roller dynamometer.
You can also switch th e automatic locking func-
tion on and off usin g th e on-board computer
( Y
page 239).
Power closing Powe r closin g pulls th e door s and tailgat e int o
their locks automatically eve n if they are no t
completely closed. X
To power close a door : push th e door int o
th e loc k up to th e first deten t position .
Powe r closin g will pull th e door fully closed.X
To power close th e tailgate: lightl y press
th e tailgat e downwards.
Powe r closin g will pull th e tailgat e fully
closed. Unlocking/locking the driver's door
using the mechanical key
i If you want to centrally loc k th e vehicl e usin g
th e mechanical key, begi n by pressing th e
locking butto n for th e interior locking mech-
anism while th e driver's door is open . The n
loc k th e driver's door usin g th e mechanical
key.
X
Inser t th e mechanical ke y int o th e loc k of th e
driver's door as far as it will go. X
To unlock: tur n th e mechanical ke y counter-
clockwise to position G .X
To lock: tur n th e mechanical ke y clockwise as
far as it will go to position G .
If you use th e mechanical ke y to unloc k and
open th e driver's door , th e anti-thef t alarm sys-
te m will be triggered . Switc h off th e alarm
( Y
page 72).
If you loc k th e vehicl e as described above, th e
fuel filler flap is no t locked. The anti-thef t alarm
system is no t armed.
Cargo compa rt ment
Import ant safety notes
G WARNIN G
Combustion engines emi t poisonous exhaust
gase s suc h as carbon monoxide. If th e tailgat e
is open when th e engin e is running, particu-
larly if th e vehicl e is moving , exhaust fumes
could ente r th e passenger compartment.
There is a ris k of poisoning .
Turn off th e engin e before opening th e tail-
gate. Never drive wit h th e tailgat e open .Cargo compartment 81
Opening and closing Z

Closing X
Pull the tailgate down using recess C .X
Allow the tailgate to drop into the lock. X
Lock the vehicle if necessary with the 7
button on the SmartKey or with KEYLESS-GO.
i If a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Opening/closing automatically from
outside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey.R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate. R
pull the handle on the tailgate
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 384).
i Notes on the automatic reversing feature for
the tailgate ( Y
page 82).
Opening the tailgate automatically You can open the tailgate automatically with the
SmartKey or the handle in the tailgate. X
Press and hold the T button on the Smart-
Key until the tailgate opens.
or X
When the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or X
With the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically Cargo compartment 83
Opening and closing Z

X
To close: press closing button C in the tail-
gate.
or X
Press and hold the T button on the Smart-
Key until the tailgate closes.
You can release the button as soon as the
tailgate starts to close.
or X
Pull the tailgate downwards slightly.
You can release the tailgate as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO: you can simultane-
ously close and lock the tailgate. X
Press locking button D in the tailgate.
If a KEYLESS-GO key is detected outside the
vehicle, the tailgate closes and locks. All the
doors must be shut and the SmartKey located
in the vicinity of the tailgate.
i The tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in the
ignition.
If the tailgate touches an object while closing,
the closing procedure is interrupted and the
tailgate reopens.
i If a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Opening/closing automatically from
inside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch. G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 384).
i Notes on the automatic reversing feature for
the tailgate ( Y
page 82).
Opening and closing
X
To open: pull remote operating switch C for
the tailgate until the tailgate opens. X
To close: turn the SmartKey to position 1 or 2
in the ignition lock. X
Press remote operating switch for tailgate C
until the tailgate is completely closed.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary and
unlocked.84
Cargo compartment
Opening and closing

G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature ( Y
page 239).
It is only possible to shift the transmission from
position P to the desired position if you depress
the brake pedal. Only then is the parking lock
released. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but
the parking lock remains engaged.
i Upshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly. Information on the automatic release of the
electric parking brake ( Y
page 161).
Pulling away with a trailer
To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake. X
Press and hold handle C .
The electric parking brake continues to brake
and prevent the vehicle from rolling back-
wards.
The red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
remains on. X
Depress the accelerator pedal. X
As soon as the vehicle/trailer combination is
held by the driving force of the engine, release
lever C .
the electric parking brake is released.
The red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
goes out.
Hill start assist Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
G WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never Driving 141
Driving and parking Z

Drivin g downhil lR
Drive slowly. R
Do no t drive at an angle down steep inclines.
Steer into th e lin e of fal l and drive wit h th e
fron t wheels aligned straight . Otherwise , th e
vehicle could slip sideways , ti p and rollover.R
Shift to a lowe r gear usin g th e left-han d pad-
dle shifter befor e tacklin g steep downhill gra-
dients .R
Activat e DSR. If this is no t sufficient, brake
gently. Whe n doin g so, mak e sur e that th e
vehicle is facin g in th e direction of th e lin e of
fall .R
Chec k that th e brake s are working normally
after a lon g downhill stretch .
i The special off-road AB S setting enable s a
precise, brief and repeated locking of th e
fron t wheels. Thi s causes them to dig into
loose earth . Be awar e that th e fron t wheels
easily skid across th e groun d surfac e if com-
pletely brake d and therefore los e their ability
to steer .
Drivin g systems
Intelligent Drive Mercedes-Ben z Intelligen t Drive stand s fo r inno -
vative driver assistanc e and safet y systems
whic h enhance comfor t and suppor t th e driver in
critical situations. Wit h these intelligen t co-ordi -
nated systems Mercedes-Ben z has set a mile-
ston e on th e pat h toward s autonomous driving.
Mercedes-Ben z Intelligen t Drive embraces all
elements of active and passive safet y in on e well
though t out syste m – fo r th e safet y of th e vehi-
cl e occupant s and that of other road users.
Further information on drivin g safet y systems
( Y
page 63).
Cruis e contro l
General notes
Cruise contro l maintain s a constant road speed
fo r you. It brake s automatically in order to avoid
exceedin g th e set speed. You mus t selec t a
lowe r gear in goo d time on lon g and steep down -
hill gradients, especially if th e vehicle is lade n or
towin g a trailer . By doin g so, you will mak e use of
th e braking effect of th e engine. Thi s relieves th e load on th e brake system and prevents th e
brake s from overheatin g and wearin g to o
quickly.
Use cruise contro l only if road and traffic con-
dition s mak e it appropriat e to maintain a steady
speed fo r a prolonged period. You can stor e any
road speed abov e 20 mph (30 km/ h) .
i Cruise control should not be activated when
driving off-road.
Important safety notes If you fail to adapt your driving style, cruise con-
trol can neither reduce the risk of an accident
nor override the laws of physics. Cruise control
cannot take into account the road, traff ic and
weather conditions. Cruise control is only an
aid. You are responsible for the distance to the
vehicle in front, for vehicle spee d, for braking in
good time and for staying in your lane.
Do not use cruise control: R
in road and traffic conditions whic h do not
allow you to maintain a constant spee d, e.g. in
heavy traffic or on winding roads R
on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid R
when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driv er of the speed store d.
Cruise control lever
C
Activates or increases speed
D
Activates or reduces speed

If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center. The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an Features 313
Stowage and features Z

When towing, the differential locks must not
be switched on. The transmission may other-
wise be damaged.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you: R
cannot turn the SmartKey to position 2 in the
ignition lock R
cannot release the electric parking brake R
cannot shift the automatic transmission to
position N
Disarm the automatic locking feature before the
vehicle is towed ( Y
page 239). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye The brackets for the screw-in towing eye are
located in the bumpers. They are at the front and
rear behind covers CD .X
Remove the towing eye from the vehicle tool
kit ( Y
page 331). X
To open the cover at the front: press the
mark on cover C inwards in the direction of
the arrow. X
To open the cover at the rear: insert a flat,
blunt object into the cutout and lever
cover D out of the bumper. X
Take cover C or D off the opening.X
Screw in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye X
Unscrew and remove the towing eye. X
Position cover C or D in the bumper and
press the cover on until it engages. X
Place the towing eye in the vehicle tool kit.
Towing a vehicle with both axles on
the ground The automatic transmission automatically shifts
to position P when you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock.
In order to ensure that the automatic transmis-
sion stays in position N when towing the vehicle,
you must observe the following points: X
Make sure that the vehicle is stationary. X
Turn the SmartKey to position 2 in the ignition
lock. X
Depress and hold the brake pedal. X
Shift the automatic transmission to position
N . X
Leave the SmartKey in position 2 in the igni-
tion lock. X
Release the brake pedal. X
Release the electric parking brake. X
Switch on the hazard warning lamps
( Y
page 114).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting342
Towing and tow-starting
Breakdown assistance