keyless MERCEDES-BENZ GLS 2019 User Guide

X
Repeatedly tap the SmartKey against your
palm until battery 0087falls out.
X Insert the new battery with the positive ter-
minal facing upwards. Use a lint-free cloth to do so.
X Make sure that the surface of the battery is
free of lint, grease and other contaminants. X
Insert the front tabs of battery compartment
cover 0043into the housing first and then press
to close it.
X Insert mechanical key 0044into the SmartKey
(Y page 79).
X Check the function of all SmartKey buttons on
the vehicle. Problems with the SmartKey
Problem
Possible causes/consequences and
0050 0050Solutions You can no longer lock or
unlock the vehicle using
the SmartKey. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 80) and replace it if necessary
(Y page 80).
If this does not work: X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key. There is interference from a powerful source of radio waves.
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key. The SmartKey is faulty.
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock or
unlock the vehicle using
KEYLESS-GO. KEYLESS-GO was deactivated.
X Reactivate KEYLESS-GO (Y page 78). The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 80) and replace it if necessary
(Y page 80).
If this does not work: X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key. SmartKey
81Opening and closing Z

Problem
Possible causes/consequences and
0050
0050Solutions There is interference from a powerful source of radio waves.
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key. KEYLESS-GO is malfunctioning.
X Lock/unlock the vehicle using the remote control function of the
SmartKey.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
X Unlock (Y page 84) or lock (Y page 84) the vehicle using the
mechanical key.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop. The engine cannot be
started using the Smart-
Key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 342).
or X Jump-start the vehicle (Y page 343).
or X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 80) and replace it if necessary
(Y page 80).
If this does not work: X Start your vehicle with the SmartKey in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 82
SmartKeyOpening and closing

Closing
X
Pull the tailgate down using recess 0043.
X Allow the tailgate to drop into the lock.
X Lock the vehicle if necessary with the 0037
button on the SmartKey or with KEYLESS-GO.
i If a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock. Opening/closing automatically from
the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the 0054button on the SmartKey.
R pull or press the remote operating switch
on the driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate G
DANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust gases can enter the vehicle interior if the tail-
gate is open while the engine is running, espe-cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 389).
i Notes on the automatic reversing feature for
the tailgate (Y page 85).
Opening the tailgate automatically You can open the tailgate automatically with the
SmartKey or the handle in the tailgate.
X Press and hold the 0054button on the Smart-
Key until the tailgate opens.
or X When the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or
X With the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically 86
Cargo compartmentOpening and closing

X
To close: press closing button 0043in the tail-
gate.
or X Vehicles with KEYLESS-GO or KEYLESS-GO
starting function: Press and hold the 0054
button on the SmartKey until the tailgate
closes.
You can release the button as soon as the
tailgate starts to close.
or X Pull the tailgate down slightly.
You can release the tailgate as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO or KEYLESS-GO
starting function: you can close and lock the
tailgate simultaneously.
X Press locking button 0044in the tailgate.
If a KEYLESS-GO key or KEYLESS-GO starting function key is detected outside the vehicle,
the tailgate closes and locks. All the doors
must be shut and the SmartKey located in the vicinity of the tailgate.
i The tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in the
ignition.
If the tailgate touches an object while closing, the closing procedure is interrupted and the
tailgate reopens.
If a KEYLESS-GO key or KEYLESS-GO starting
function key is detected in the cargo com-
partment, the tailgate will not lock. Opening/closing automatically from
inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a risk of injury.
Make sure that nobody is in the vicinity of theclosing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re- open the tailgate pull on the remote operating
switch. G
DANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail- gate is open while the engine is running, espe-cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 389).
i Notes on the automatic reversing feature for
the tailgate (Y page 85).
Opening and closing X
To open: pull remote operating switch 0043for
the tailgate until the tailgate opens.
X To close: turn the SmartKey to position 0047or
0048 in the ignition lock.
X Press remote operating switch for tailgate 0043
until the tailgate is completely closed.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary and
unlocked. Cargo compartment
87Opening and closing Z

X
Turn the SmartKey to position 0047or0048 in the
ignition lock.
X To open fully: press switch0043and release it.
X To close fully: pull switch0043and release it.
X To stop the closing procedure: press
switch 0043again.
If the hinged side windows become blocked dur- ing closing, the closing procedure is stopped.
The hinged side windows then open again fully. Convenience opening
General notes Vehicles with KEYLESS-GO or KEYLESS-GO
start function:
you can ventilate the vehicle
before you start driving.
To do this, the SmartKey is used to carry out the
following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the hinged side windows
R open the sliding sunroof or the panorama roof
with power tilt/sliding panel and the roller
sunblinds
R switch on the seat ventilation for the driver's
seat
The convenience opening feature can only be
operated using the SmartKey. The SmartKey
must be close to the vehicle. For vehicles with-
out KEYLESS-GO, the SmartKey must be near
the driver's door handle.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked. Convenience opening X
Vehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door.
X Press and hold the 0036button until the side
windows and the sliding sunroof or panorama
roof with power tilt/sliding panel are in the
desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
X Press and hold the 0036button again until the
panorama roof with power tilt/sliding panel is in the desired position.
X To interrupt convenience opening: release
the 0036 button. Convenience closing feature
Important safety notes G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can simultane-
ously: R close the side windows
R close the hinged side windows
R close the sliding sunroof or the panorama roof
with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblinds.
Proceed as follows if someone is trapped:
R Release the 0037button to interrupt the clos-
ing procedure.
R Press and hold the 0036button to open. 90
Side windowsOpening and closing

Vehicles with KEYLESS-GO:
R Release the sensor surfaces on the exterior
door handle to interrupt the closing proce-
dure.
R To open, pull the same door handle immedi-
ately and hold it firmly. The side windows and the sliding sunroof will open for as long as the
door handle is held but the door is not
opened.
Notes on the automatic reversing feature for:
R The side window (Y page 89)
R The sliding sunroof (Y page 93)
R The panorama roof with power tilt/sliding
panel (Y page 93)
Using the SmartKey The SmartKey must be close to the vehicle. For
vehicles without KEYLESS-GO, the SmartKey
must be near the driver's door handle.
X Vehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door.
X Press and hold the 0037button until the side
windows and the sliding sunroof or the pano-
rama roof with power tilt/sliding panel are
fully closed.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Press and hold the 0037button again until the
roller sunblinds of the panorama roof with
power tilt/sliding panel close.
X To interrupt convenience closing: release
the 0037 button. Using KEYLESS-GO X
Touch recessed sensor surface 0043on the
door handle until the side windows and the
sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
i Make sure you only touch recessed sensor
surface 0043.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed.
X Vehicles with a panorama roof with
power tilt/sliding panel:
touch recessed
sensor surface 0043on the door handle again
until the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
X To interrupt convenience closing: release
recessed sensor surface 0043on the door han-
dle. Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
X Close all the doors.
X Turn the SmartKey to position 0047or0048 in the
ignition lock.
X Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed (Y page 89).
X Hold the switch for an additional second.
If the side window opens again slightly: X Immediately pull the corresponding switch on
the door control panel until the side window is completely closed (Y page 89).
X Hold the switch for an additional second.
X If the respective side window remains closed
after the button is released, then it has been Side windows
91Opening and closing Z

Steering wheel heating
Switching on/off X
Turn the SmartKey to position 0048in the igni-
tion lock (Y page 140).
X To switch on/off: turn the lever in the direc-
tion of arrow 0043or0044.
Indicator lamp 0087lights up or goes out.
Vehicles with KEYLESS-GO: when you switch off the ignition and open the driver's door, the
steering wheel heating is deactivated.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock, the
steering wheel heating is deactivated.
Problems with the steering wheel heating Problem
Possible causes/consequences and
0050 0050Solutions The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on.
X Switch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position but-
tons. This function is only available on vehicles
with memory function. G
WARNING
If children activate the EASY-ENTRY/EXIT fea- ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
(Y page 241). Steering wheel
109Seats, steering wheel and mirrors Z

Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel swings up when you:
R remove the SmartKey from the ignition lock.
R open the driver's door and KEYLESS-GO is in
position 0047.
R open the driver's door and the SmartKey is in
position 0092or0047 in the ignition lock.
i The steering wheel only moves up if it has
not already reached the upper stop.
Position of the steering wheel for driv-
ing The steering wheel is moved to the last selected
position when:
R the driver's door is closed
R you insert the SmartKey into the ignition lock
or
R you press the Start/Stop button once on vehi-
cles with KEYLESS-GO
When you close the driver's door with the igni-
tion switched on, the steering wheel is also
automatically moved to the previously set posi- tion.
The last position of the steering column is stored
when you:
R switch the ignition off
R save the setting with the memory function
(Y page 113).
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move upwards when the driver's door is opened.
This occurs irrespective of the position of the
SmartKey in the ignition lock. This makes it eas- ier to exit the vehicle and rescue the occupants.
The crash-responsive EASY-EXIT feature is only
operational if the EASY-EXIT/ENTRY feature is
activated in the on-board computer
(Y page 241). Mirrors
Rear-view mirror
X
Anti-glare mode: flick anti-glare lever 0043for-
wards or back. Exterior mirrors
Adjusting the exterior mirrors G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder. 110
MirrorsSeats, steering wheel and mirrors

!
Do not warm up the engine while stationary.
Pull away immediately. Avoid high engine
speeds and full throttle until the engine has
reached its operating temperature.
In vehicles with automatic transmission,
engage positions P and R only when the vehi-
cle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles:
at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold. Key positions
SmartKey 005A
To remove the SmartKey
0047 Power supply for some consumers, such as
the windshield wipers
0048 Ignition (power supply for all consumers)
and drive position
0049 To start the engine
i The SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
KEYLESS-GO General notes
Vehicles with KEYLESS-GO are equipped with a
SmartKey featuring an integrated KEYLESS-GO
function and a detachable Start/Stop button. A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
When you insert the Start/Stop button into the ignition lock, the system needs approximately
two seconds recognition time. You can then usethe Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey:
R the Start/Stop button must be inserted in the
ignition lock
R the SmartKey must be in the vehicle
R the vehicle must not be locked with the
SmartKey or KEYLESS-GO (Y page 78).
Do not keep the SmartKey:
R with electronic devices, e.g. a mobile phone
or another SmartKey
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
This can impair the functionality of the KEY-
LESS-GO key.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder (Y page 304).
Otherwise, the KEYLESS-GO key will not be rec-
ognized.
If you lock the vehicle with the SmartKey remote
control or with KEYLESS-GO, after a short time:
R you will not be able to switch on the ignition
with the Start/Stop button
R you will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the button
on the front door (Y page 83), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function. 140
DrivingDriving and parking

Key positions with KEYLESS-GO
0043
Start/Stop button
0044 Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting the engine or lights up while driving
(Y page 276).
If Start/Stop button 0043has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X To switch on the power supply: press
Start/Stop button 0043once.
The power supply is switched on. You can now activate the windshield wipers, for example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop 0043button twice when in
this position
X To switch on the ignition: press Start/Stop
button 0043twice.
The ignition is switched on.
If you press Start/Stop button 0043once when
in this position, the ignition is deactivated
again.
Removing the Start/Stop button
You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the SmartKey.
It is possible to switch between KEYLESS-GO
mode and key operation only when the trans-
mission is in position 005D.
X Remove Start/Stop button 0043from ignition
lock 0044. You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
DANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases is hazardous to health
and can result in poisoning. There is a risk of
fatal injury. Therefore, never leave the engine running an enclosed space without adequate
ventilation. Driving
141Driving and pa rking Z