keyless MERCEDES-BENZ GLS SUV 2018 User Guide

XRepeatedly tap theSmartKey against your
palm until battery =falls out .
XInsertth ene wbattery wit hth epositive ter-
minal facing upwards. Use alint-free cloth to
do so.
XMak esur ethat th esurfac eof th ebattery is
free of lint, grease and other contaminants.
XInser tth efron ttab sof battery compartmen t
cover :intoth ehousing first and then press
to close it .
XInsertmechanical ke y; intoth eSmartKey
(Ypage 79).
XChec kth efunction of all SmartKey buttons on
th evehicle.
Problems with the SmartKey
ProblemPossible causes/consequences and MSolutions
You can no longer lockor
unlock th evehicl eusin g
th eSmartKey.The SmartKey battery is discharged or nearly discharged.
XChec kth eSmartKey battery (Ypage 80) and replace it if necessar y
(Ypage 80).
If this does no twork:
XUnloc k (Ypage 84 )or loc k (Ypage 84 )th evehicl eusin gth e
mechanical key.
There is interferenc efrom apowerful source of radi owaves.
XUnloc k (Ypage 84) or loc k (Ypage 84)th evehicl eusin gth e
mechanical key.
The SmartKey is faulty.
XUnloc k (Ypage 84 )or loc k (Ypage 84) th evehicl eusin gth e
mechanical key.
XHav eth eSmartKey checke dat aqualified specialist workshop.
You can no longer loc kor
unlock th evehicl eusin g
KEYLESS-GO .KEYLESS-GO was deactivated.
XReactivateKEYLESS-GO (Ypage 78).
The SmartKey battery is discharged or nearly discharged.
XCheckth eSmartKey battery (Ypage 80) and replace it if necessar y
(Ypage 80).
If this does no twork:
XUnloc k (Ypage 84 )or loc k (Ypage 84 )th evehicl eusin gth e
mechanical key.
SmartKey81
Opening and closing
Z

ProblemPossible causes/consequences andMSolutions
There is interference from a powerful source of radio waves.
XUnlock (Ypage 84) or lock (Ypage 84) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 84) or lock (Ypage 84) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 346).
or
XJump-start the vehicle (Ypage 346).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 80) and replace it if necessary
(Ypage 80).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
82SmartKey
Opening and closing

Closing
XPull the tailgate down using recess:.
XAllow the tailgate to drop into the lock.
XLock the vehicle if necessary with the &
button on the SmartKey or with KEYLESS-GO.
iIf a KEYLESS-GO key is detected in the cargo
compartment, the tailgate will not lock.
Opening/closing automatically from
the outside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
tailgate.
Rpull the handle on the tailgate
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 392).
iNotes on the automatic reversing feature for
the tailgate (Ypage 85).
Opening the tailgate automatically
You can open the tailgate automatically with the
SmartKey or the handle in the tailgate.
XPress and hold the Fbutton on the Smart-
Key until the tailgate opens.
or
XWhen the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or
XWith the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.
Closing the tailgate automatically
86Cargo compartment
Opening and closing

XTo close:press closing button :in the tail-
gate.
or
XVehicles with KEYLESS-GO or KEYLESS-GO
starting function: press and hold the F
button on the SmartKey until the tailgate
closes.
You can release the button as soon as the
tailgate starts to close.
or
XPull the tailgate down slightly.
You can release the tailgate as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO or KEYLESS-GO
starting function: you can close and lock the
tailgate simultaneously.
XPress locking button ;in the tailgate.
If a KEYLESS-GO or KEYLESS-GO starting
function key is detected outside the vehicle,
the tailgate closes and locks. All the doors
must be shut and the SmartKey located in the vicinity of the tailgate.
iThe tailgate cannot be opened and closed
with the SmartKey if there is a SmartKey in the
ignition.
If the tailgate touches an object while closing,
the closing procedure is interrupted and the
tailgate reopens.
If a KEYLESS-GO or KEYLESS-GO starting
function key is detected in the cargo com-
partment, the tailgate will not lock.
Opening/closing automatically from
inside
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating switch.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 392).
iNotes on the automatic reversing feature for
the tailgate (Ypage 85).
Opening and closing
XTo open: pull remote operating switch :for
the tailgate until the tailgate opens.
XTo close: turn the SmartKey to position 1or
2 in the ignition lock.
XPress remote operating switch for tailgate :
until the tailgate is completely closed.
You can open and close the tailgate from the
driver's seat when the vehicle is stationary and
unlocked.
Cargo compartment87
Opening and closing
Z

XTurn the SmartKey to position1or2 in the
ignition lock.
XTo open fully: press switch:and release it.
XTo close fully: pull switch:and release it.
XTo stop the closing procedure: press
switch :again.
If the hinged side windows become blocked dur-
ing closing, the closing procedure is stopped.
The hinged side windows then open again fully.
Convenience opening
General notes
Vehicles with KEYLESS-GO or KEYLESS-GO
start function: you can ventilate the vehicle
before you start driving.
To do this, the SmartKey is used to carry out the
following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the hinged side windows
Ropen the sliding sunroof or the panorama roof with power tilt/sliding panel and the roller
sunblinds
Rswitch on the seat ventilation for the driver's
seat
The convenience opening feature can only be
operated using the SmartKey. The SmartKey
must be close to the vehicle. For vehicles with-
out KEYLESS-GO, the SmartKey must be near
the driver's door handle.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
Convenience opening
XVehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door.
XPress and hold the %button until the side
windows and the sliding sunroof or panorama
roof with power tilt/sliding panel are in the
desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
XPress and hold the %button again until the
panorama roof with power tilt/sliding panel is
in the desired position.
XTo interrupt convenience opening: release
the % button.
Convenience closing feature
Important safety notes
GWARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
When you lock the vehicle, you can simultane-
ously:
Rclose the side windows
Rclose the hinged side windows
Rclose the sliding sunroof or the panorama roof
with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblinds.
Proceed as follows if someone is trapped:
RRelease the &button to interrupt the clos-
ing procedure.
RPress and hold the %button to open.
90Side windows
Opening and closing

Vehicles with KEYLESS-GO:
RRelease the sensor surfaces on the exterior
door handle to interrupt the closing proce-
dure.
RTo open, pull the same door handle immedi-
ately and hold it firmly. The door windows and
the sliding sunroof will open for as long as the
door handle is held but the door is not
opened.
Notes on the automatic reversing feature for:
Rthe side window (Ypage 89)
Rthe sliding sunroof (Ypage 93)
Rthe panorama roof with power tilt/sliding
panel (Ypage 93)
Using the SmartKey
The SmartKey must be close to the vehicle. For
vehicles without KEYLESS-GO, the SmartKey
must be near the driver's door handle.
XVehicles without KEYLESS-GO: point the tip
of the SmartKey at the door handle on the
driver's door.
XPress and hold the &button until the side
windows and the sliding sunroof or the pano-
rama roof with power tilt/sliding panel are
fully closed.
XMake sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
XPress and hold the &button again until the
roller sunblinds of the panorama roof with
power tilt/sliding panel close.
XTo interrupt convenience closing: release
the & button.
Using KEYLESS-GO
XTouch recessed sensor surface :on the
door handle until the side windows and the
sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
iMake sure you only touch recessed sensor
surface :.
XMake sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed.
XVehicles with a panorama roof with
power tilt/sliding panel: touch recessed
sensor surface :on the door handle again
until the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
XTo interrupt convenience closing: release
recessed sensor surface :on the door han-
dle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
XClose all the doors.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPull the corresponding switch on the door
control panel until the side window is com-
pletely closed (
Ypage 89).
XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch on
the door control panel until the side window is
completely closed (
Ypage 89).
XHold the switch for an additional second.
XIf the respective side window remains closed
after the button is released, then it has been
Side windows91
Opening and closing
Z

Adjusting the steering wheel electri-
cally
:Adjusts th esteering whee lheight
;Adjusts th esteering whee lposition (fore-
and-af tadjustment)
The steering whee lcan also be adjusted when
th eSmartKey is remove dfrom th eignition lock.
iFurther relate dsubjects :
REASY-ENTRY/EXIT feature (Ypage 109)
RStoring settings (Ypage 113)
Steering wheel heating
Switching on/off
XTurn th eSmartKey to position 2in th eigni-
tion loc k (Ypage 140).
XTo switch on/off: turnth elever in th edirec -
tion of arrow :or;.
Indicato rlamp =lights up or goes out .
Vehicles wit hKEYLESS-GO :when you switch off
th eignition and open th edriver's door ,th e
steering whee lheating is deactivated.
Vehicles without KEYLESS-GO :when you
remove th eSmartKey from th eignition lock, th e
steering whee lheating is deactivated.
Problems with the steering wheel heating
ProblemPossible causes/consequences and MSolutions
The steering wheelheat -
ing has switched off pre -
maturel yor canno tbe
switched on .The on-board voltag eis to olow because to oman yelectrical consum-
ers are switched on .
XSwitchoff electrical consumer sthat you do no tneed, suc has th e
rear window defroste ror interior lighting .
EASY-ENTRY/EXITfeatu re
Import ant safety notes
GWARNIN G
When th eEASY-ENTRY/EXIT feature adjust s
th esteering wheel, you and other vehicl e
occupant s –particularly children –could
become trapped .There is aris kof injury.
Whil eth eEASY-ENTRY/EXIT feature is mak -
ing adjustments ,mak esur ethat no on ehas
any body part sin th eswee pof th esteering
wheel.
Mov eth esteering whee ladjustmen tlever if
there is aris kof entrapment by th esteering
wheel. The adjustmen tprocess is stopped.
Press on eof th ememory function position but -
tons .This function is only available on vehicles
wit hmemory function .
GWARNING
If children activat eth eEASY-ENTRY/EXIT fea-
ture, they can become trapped ,particularly
when unattended. There is aris kof injury.
Steering wheel109
Seats, steering wheel and mirrors
Z

When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
(
Ypage 244).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active
The steering wheel swings up when you:
Rremove the SmartKey from the ignition lock.
Ropen the driver's door and KEYLESS-GO is in
position 1.
Ropen the driver's door and the SmartKey is in
positionuor1 in the ignition lock.
iThe steering wheel only moves up if it has
not already reached the upper stop.
Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selected
position when:
Rthe driver's door is closed
Ryou insert the SmartKey into the ignition lock
or
Ryou press the Start/Stop button once on vehi-
cles with KEYLESS-GO
When you close the driver's door with the igni-
tion switched on, the steering wheel is also
automatically moved to the previously set posi-
tion.
The last position of the steering column is stored
when you:
Rswitch the ignition off
Rsave the setting with the memory function
(Ypage 113).
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move upwards when the driver's door is opened.
This occurs irrespective of the position of the
SmartKey in the ignition lock. This makes it eas- ier to exit the vehicle and rescue the occupants.
The crash-responsive EASY-EXIT feature is only
operational if the EASY-EXIT/ENTRY feature is
activated in the on-board computer
(
Ypage 244).
Mirrors
Rear-view mirror
XAnti-glare mode: flick anti-glare lever :for-
wards or back.
Exterior mirrors
Adjusting the exterior mirrors
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
110Mirrors
Seats, steering wheel and mirrors

!Do not warm up the engine while stationary.
Pull away immediately. Avoid high engine
speeds and full throttle until the engine has
reached its operating temperature.
In vehicles with automatic transmission,
engage positions P and R only when the vehi-
cle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Key positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
KEYLESS-GO
General notes
Vehicles with KEYLESS-GO are equipped with a
SmartKey featuring an integrated KEYLESS-GO
function and a detachable Start/Stop button. A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in the
ignition lock
Rthe SmartKey must be in the vehicle
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (Ypage 78).
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey
Rwith metallic objects, e.g. coins or metal foil
Rinside metallic objects, e.g. a metal case
This can impair the functionality of the KEY-
LESS-GO key.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder (
Ypage 309).
Otherwise, the KEYLESS-GO key will not be rec-
ognized.
If you lock the vehicle with the SmartKey remote
control or with KEYLESS-GO, after a short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button
Ryou will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the button
on the front door (
Ypage 83), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
140Driving
Driving and parking

Key positions with KEYLESS-GO
:Start/Stopbutto n
;Ignition loc k
As soo nas th eignition is switched on ,all th e
indicator lamps in th einstrumen tcluste rligh t
up. Further information on situation swher ean
indicator lamp either fails to go out after starting
th eengin eor lights up while driving
(
Ypage 281).
If Start/Sto pbutto n: has no tyet been
pressed, this correspond sto th eSmartKey
bein gremove dfrom th eignition .
XTo switch on th epower supply :press
Start/Sto pbutto n: once.
The power suppl yis switched on .You can no w
activat eth ewindshield wipers, for example .
The power suppl yis switched off again if:
Rth edriver' sdoor is opened and
Ryou press Start/Sto p: butto ntwice when in
this position
XTo switch on th eignition: press Start/Sto p
butto n: twice.
The ignition is switched on .
If you press Start/Sto pbutto n: once when
in this position ,th eignition is deactivated
again .
Removing the Start/S topbutton
You can remove th eStart/Sto pbutto nfrom th e
ignition loc kand start th evehicl eas normal
usin gth eSmartKey.
It is possible to switch between KEYLESS-GO
mod eand ke yoperation only when th etrans -
mission is in position j.
XRemove Start/Stopbutto n: from ignition
loc k;. You do no
thave to remove th eStart/Sto pbut -
to nfrom th eignition loc kwhen you leav eth e
vehicle. You should, however ,always tak eth e
SmartKey wit hyou when leaving th evehicle. As
lon gas th eSmartKey is in th evehicle:
Rth evehicl ecan be started usin gth eStart /
Stop butto n
Rtheelectrically powered equipmen tcan be
operate d
Starting the engine
Important safety notes
GWARNIN G
If children are lef tunsupervised in th evehicle,
they could:
Ropen th edoors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate th evehicle's equipment.
Additionally, children could set th evehicl ein
motion if, for example ,they:
Rrelease th eparking brake.
Rshiftin gth eautomatic transmission out of
park positio nP
RStart th eengine.
Ther eis aris kof an acciden tand injury.
When leaving th evehicle, always tak eth e
SmartKey wit hyou and loc kth evehicle. Never
leav echildren or animals unattended in th e
vehicle. Always keep th eSmartKey out of
reac hof children .
GWARNING
Combustion engines emit poisonous exhaust
gase ssuc has carbon monoxide. Inhalin g
these exhaust gase sleads to poisoning .Ther e
is aris kof fatal injury. Therefore never leav e
th eengin erunnin gin enclosed spaces with-
out sufficien tventilation .
GWARNING
Flammable materials introduce dthroug h
environmental influence or by animals can
Driving141
Driving and parking
Z