ESP MERCEDES-BENZ GLS SUV 2018 Owner's Manual

Switching the ZONE function
on/off ............................................ 133
Coat hooks ......................................... 306
Cockpit
Overview .......................................... 36
see Instrument cluster
Collapsible spare wheel
Inflating ......................................... 382
see Emergency spare wheel
COMAND
Driving dynamics display ............... 223
COMAND display
Cleaning ......................................... 335
Combination switch .......................... 116
Connecting a USB device
see also Digital Operator's Man-
ual .................................................. 292
Consumption statistics (on-board
computer) .......................................... 236
Controller ........................................... 293
Convenience closing feature .............. 90
Convenience opening feature ............ 90
Coolant (engine)
Checking the level ......................... 328
Display message ............................ 261
Filling capacity ............................... 391
Important safety notes .................. 390
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 245
Temperature gauge ........................ 234
Warning lamp ................................. 288
Cooling
see Climate control
Copyright ............................................. 35
Cornering light function
Display message ............................ 260
Crash-responsive emergency light-
ing ....................................................... 120
Crosswind Assist ................................. 71
Crosswind driving assistance ............ 71
Cruise control
Activating ....................................... 175
Activation conditions ..................... 175
Cruise control lever ....................... 175
Deactivating ................................... 176
Display message ............................ 271
Driving system ............................... 174 Function/notes ............................. 174
Important safety notes .................. 174
Storing and maintaining current
speed ............................................. 175
Cup holder
Center console .............................. 309
Important safety notes .................. 308
Rear compartment ......................... 309
Temperature controlled ................. 309
Third row of seats .......................... 310
Customer Ass
istance Center
(CAC) ..................................................... 31
Customer Relations Department ....... 31
D
Data
see Technical data
Data carrier
Selecting ........................................ 239
Daytime running lamps
Display message ............................ 260
Function/notes ............................. 115
Switching on/off (on-board com-
puter) ............................................. 243
Declarations of conformity ................. 30
DEF
Adding ........................................... 158
Display message ............................ 264
Filling capacity ............................... 389
Important safety notes .................. 389
Diagnostics connection ...................... 31
Differential lock (display mes-
sage) ................................................... 267
Digital Operator's Manual
Help ................................................. 26
Introduction ..................................... 26
Digital speedometer ......................... 237
DIRECT SELECT lever
Automatic transmission ................. 148
Display messages
ASSYST PLUS ................................ 329
Calling up (on-board computer) ..... 248
Driving systems ............................. 265
Engine ............................................ 261
General notes ................................ 248
Hiding (on-board computer) ........... 248
KEYLESS-GO .................................. 278
8Index

Lights .............................................260
Safety systems .............................. 249
SmartKey ....................................... 278
Tires ............................................... 273
Vehicle ...........................................2 75
Distance Pilot DISTRONIC
Activating ....................................... 178
Activation conditions ..................... 178
Cruise control lever ....................... 178
Display Message ............................ 270
Displays in the instrument cluster .. 181
Driving tips ....................................1 82
Function/notes .............................1 76
Important safety notes .................. 176
Setting the specified minimum
distance ......................................... 180
Stopping ........................................ 179
Switching off .................................. 180
Warning lamp ................................. 290
Distance recorder
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 290
Distance warning function
Function/notes ................................ 68
Warning lamp ................................. 290
Doors
Automatic locking (on-board com-
puter) ............................................. 244
Automatic locking (switch) ...............8 4
Central locking/unlocking
(SmartKey) ...................................... .77
Control panel .................................. .43
Display message ............................ 277
Emergency locking ........................... 84
Emergency unlocking ....................... 84
Important safety notes .................... 83
Opening (from inside) ...................... 83
Overview .......................................... 83
Power closing .................................. 84
Drinking and driving ......................... 165
Drive program
Automatic transmission ................. 151
Off-Road program (vehicles with-
out Off-Road Engineering pack-
a

ge) ............................................... 219
Off-road programs (vehicles with
Off-Road Engineering package) ...... 220 SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 246
Drive programs
Display (DIRECT SELECT lever) ...... 149
Driver's door
see Doors
Driving
Important safety notes .................. 139
Driving abroad
Mercedes-Benz Service ................. 330
Driving Assistance PLUS package ... 213
Driving in mountainous terrain
Approach/departure angle ............ 173
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving
Driving safety system
Active Brake Assist .......................... 67
Braking assistance appropriate to
the situation ..................................... 69
Driving safety systems
ABS (Anti-lock Braking System) ....... 66
Active Brake Assist with cross-
traffic function ................................. 72
ADAPTIVE BRAKE ............................. 72
BAS (Brake Assist System) .............. 67
Distance warning function ............... 68
EBD (electronic brake force distri-
bution) ............................................. 72
ESP
®(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 66
Overview .......................................... 66
STEER CONTROL ............................. 75
Driving system
AIRMATIC package ........................ 188
Distance Pilot DISTRONIC ............. 176
Distance Pilot DISTRONIC with
Steering Pilot ................................. 182
Parking assist PARKTRONIC .......... 192
Parking Pilot .................................. 195
Driving systems
360°camera .................................. 203
Active Blind Spot Assist ................. 213
Active Curve System ...................... 189
Active Lane Keeping Assist ............ 215
ADS ............................................... 188
Index9

AMG adaptive sport suspension
system ........................................... 191
ATTENTION ASSIST ........................ 207
Blind Spot Assist ............................ 209
Cruise control ................................ 174
Display message ............................ 265
Driving Assistance Plus package ... 213
HOLD function ............................... 187
Lane Keeping Assist ...................... 211
Level control (vehicle with the Off-
Road Engineering package) ........... 184
Rear view camera .......................... 199
Traffic Sign Assist .......................... 208
Driving tips
Automatic transmission ................. 150
Brakes ........................................... 166
Break-in period .............................. 139
Distance Pilot DISTRONIC ............. 182
Downhill gradient ........................... 166
Drinking and driving ....................... 165
Driving in winter ............................. 169
Driving on flooded roads ................ 168
Driving on sand .............................. 172
Driving on wet roads ...................... 168
Driving over obstacles ................... 173
Exhaust check ............................... 165
Fuel ................................................ 164
General .......................................... 164
Hydroplaning ................................. 168
Icy road surfaces ........................... 169
Limited braking efficiency on sal-
ted roads ....................................... 167
Off-road driving .............................. 170
Off-road fording ............................. 169
Snow chains .................................. 356
The first 1000 miles (1500 km) ..... 139
Tire ruts ......................................... 172
Towing a trailer .............................. 225
Traveling uphill ............................... 173
Wet road surface ........................... 167
DSR (Downhill Speed Regulation)
Display message ............................ 267
Function/notes ............................. 218
DVD video
Operating (on-board computer) ..... 239
see also Digital Operator's Man-
ual .................................................. 292 DYNAMIC SELECT controller
Automatic transmission ................. 147
E
EASY-ENTRY featureActivating/deactivating ................. 244
Function/notes ............................. 109
EASY-EXIT feature
Crash-responsive ........................... 110
Function/notes ............................. 109
Switching on/off ........................... 244
EBD (electronic brake force distri-
bution)
Display message ............................ 251
Function/notes ................................ 72
ECO display
Function/notes ............................. 165
On-board computer ....................... 237
ECO start/stop function
Automatic engine start .................. 145
Automatic engine switch-off .......... 144
Deactivating/activating ................. 145
General information ....................... 144
Important safety notes .................. 144
Introduction ................................... 144
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 59
Emergency release
Driver's door .................................... 84
Vehicle ............................................. 84
Emergency spare wheel
General notes ................................ 380
Important safety notes .................. 380
Removing ....................................... 381
Storage location ............................ 381
Stowing .......................................... 381
Emergency Tensioning Devices
Activation ......................................... 56
Emergency unlocking
Tailgate ............................................ 88
Emissions control
Service and warranty information .... 28
Engine
Check Engine warning lamp ........... 288
10Index

Display message ............................ 261
ECO start/stop function ................ 144
Engine number ............................... 386
Irregular running ............................ 146
Jump-starting ................................. 346
Starting (important safety notes) ... 141
Starting problems .......................... 146
Starting the engine with the
SmartKey ....................................... 142
Starting via smartphone ................ 142
Starting with KEYLESS-GO ............. 142
Switching off .................................. 162
Tow-starting (vehicle) ..................... 352
Engine electronics
Problem (malfunction) ................... 146
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 327
Additives ........................................ 390
Checking the oil level ..................... 326
Checking the oil level using the
dipstick .......................................... 327
Display message ............................ 263
Filling capacity ............................... 390
Notes about oil grades ................... 389
Notes on oil level/consumption .... 326
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 245
Engine switch-off
see ECO start/stop function
Entering an address
see also Digital Operator's Man-
ual .................................................. 292
ESP
®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 246
Characteristics ................................. 70
Deactivating/activating ................... 71
Display message ............................ 249
Function/notes ................................ 69
General notes .................................. 69
Important safety information ........... 70
Warning lamp ................................. 284
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 70
Exhaust check ................................... 165 Exhaust pipe (cleaning instruc-
tions)
.................................................. 334
Exterior lighting
see Lights
Exterior mirrors
Adjusting ....................................... 110
Dipping (automatic) ....................... 112
Folding in whe
n locking (on-board
computer) ...................................... 245
Folding in/out (automatically) ....... 111
Folding in/out (electrically) ........... 111
Out of position (troubleshooting) ... 112
Setting ........................................... 111
Storing settings (memory func-
tion) ............................................... 113
Storing the parking position .......... 112
Eyeglasses compartment ................. 302
F
Favorites
Overview ........................................ 294
Filler cap
see Refueling
Flat tire
MOExtended tires .......................... 340
Preparing the vehicle ..................... 339
TIREFIT kit ...................................... 341
see Emergency spare wheel
Floormats ........................................... 324
Fog lamps (extended range) ............. 118
Folding the rear bench seat for-
wards/back ....................................... 303
Fording
Off-road ......................................... 169
On flooded roads ........................... 168
Frequencies
Mobile phone ................................. 384
Two-way radio ................................ 384
Fuel
Additives ........................................ 388
Consumption statistics .................. 236
Displaying the current consump-
tion ................................................ 237
Displaying the range ...................... 237
Driving tips .................................... 164
Fuel gauge ....................................... 37
Grade (gasoline) ............................ 387
Index11

Off-road programs (vehicles with
Off-Road Engineering package)Function/notes ............................. 220
Off-road drive program .................. 220
Offroad Plus drive program ............ 221
Off-road programs (vehicles with
the Off-Road Engineering package)
Displays in the COMAND display ... 223
Off-road system
4MATIC .......................................... 218
DSR ............................................... 218
LOW RANGE off-road gear ............. 221
Off-road 4ETS .................................. 70
Off-road ABS .................................... 67
Off-road ESP
®.................................. 71
Off-road programs (vehicles with
Off-Road Engineering package) ...... 220
Oil
see Engine oil
On and Offroad menu (on-board
computer) .......................................... 245
On-board computer
AMG menu ..................................... 245
Assistance menu ........................... 241
Audio menu ................................... 239
Convenience submenu .................. 244
Display messages .......................... 248
Displaying a service message ........ 329
Distance Pilot DISTRONIC ............. 181
Factory settings submenu ............. 245
Important safety notes .................. 233
Instrument cluster submenu .......... 243
Lighting submenu .......................... 243
Menu overview .............................. 236
Message memory .......................... 248
Navigation menu ............................ 237
On and Offroad menu .................... 245
Operation ....................................... 234
RACETIMER ................................... 246
Service menu ................................. 242
Settings menu ............................... 243
Standard display ............................ 236
Telephone menu ............................ 240
Trip menu ...................................... 236
Vehicle submenu ........................... 244
Video DVD operation ..................... 239
Operating safety
Declaration of conformity ................ 30 Important safety notes .................... 30
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 26
Operator's Manual
Overview .......................................... 28
Vehicle equipment ........................... 28
Outside temperature display ...........233
O

verhead control panel ...................... 42
Override feature
Rear side windows ........................... 65
P
Paddle shifterssee Steering wheel paddle shifters
Paint code number ............................ 385
Paintwork (cleaning instructions) ... 332
Panic alarm .......................................... 44
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 92
Opening/closing the roller sun-
blind ................................................. 95
Operating ......................................... 94
Operating the roller sunblinds for
the sliding sunroof ........................... 94
Problem (malfunction) ..................... 96
Reversing feature ............................. 93
Parking
Important safety notes .................. 161
Parking brake ................................ 162
Position of exterior mirror, front-
passenger side ............................... 112
Rear view camera .......................... 199
see PARKTRONIC
Parking aid
Parking Pilot .................................. 195
see 360° camera
see Exterior mirrors
see PARKTRONIC
Parking Assist PARKTRONIC
Deactivating/activating ................. 194
Driving system ............................... 192
Function/notes ............................. 192
Important safety notes .................. 192
Problems (malfunctions) ................ 195
16Index

Parking .......................................... 161
Parking for a long period ................164
Pulling away ................................... 143
Raising ...........................................3 76
Reporting problems ......................... 31
Securing from rolling away ............ 375
Towing away .................................. 349
Transporting .................................. 351
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ......................7 7
Vehicle data ................................... 392
Vehicle battery
see Battery (vehicle)
Vehicle data ....................................... 392
Vehicle data (off-road driving)
Approach/departure angle ............ 394
Fording depth ................................ 393
Maximum gradient climbing abil-
ity .................................................. 394
Vehicle dimensions ........................... 392
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 385
Vehicle level
AIRMATIC ...................................... 190
Vehicle level (display message) ....... 265
Vehicle tool kit .................................. 339
Video
Operating the DVD .........................2 39
see also Digital Operator's Man-
ual ..................................................2 92
VIN ...................................................... 385
Seat ............................................... 386
Type plate ...................................... 385
W
Warning and indicator lamps ABS ................................................ 282
Brakes ...........................................2 81
Coolant .......................................... 288
Distance Pilot DISTRONIC ............. 290
Distance warning ........................... 290
Engine diagnostics ......................... 288
ESP
®.............................................. 284
ESP®OFF ....................................... 285
Fuel tank ........................................ 288 Overview .......................................... 37
Parking brake ................................ 287
PASSENGER AIR BAG ...................... 45
Reserve fuel ................................... 288
Restraint system ............................ 287
Seat belt ........................................ 280
Tire pressure monitor .................... 291
Warranty .............................................. 28
Washer fluid
Display message ............................ 278
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 292
Wheel and tire combinations
Tires ............................................... 379
Wheel bolt tightening torque ........... 378
Wheel chock ...................................... 375
Wheels
Changing a wheel .......................... 374
Checking ........................................ 354
Cleaning ......................................... 333
Emergency spare wheel ................. 380
Important safety notes .................. 354
Information on driving .................... 354
Interchanging/changing ................ 374
Mounting a new wheel ................... 377
Mounting a wheel .......................... 375
Overview ........................................ 354
Removing a wheel .......................... 377
Snow chains .................................. 356
Storing ........................................... 375
Tightening torque ........................... 378
Wheel size/tire size ....................... 379
Window curtain air bag
Display message ............................ 257
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 133
Infrared reflective .......................... 324
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 329
Important safety notes .................. 391
Windshield wipers
Problem (malfunction) ................... 124
24Index

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
Genuine Mercedes-Benz parts27
Introduction
Z

These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada:"The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
GWARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor- mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Always have the following work carried out at an
authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motor
vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
the Mercedes-Benz Center or, if necessary, con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
Operating safety31
Introduction
Z

3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Observe the notes in this Operator's Manual
regarding the correct operation of your vehi-
cle and possible damage to the vehicle. Dam-
age to the vehicle which is caused by violation
of these notes is not covered by the
Mercedes-Benz implied warranty or the new
or used-vehicle warranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res- cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information at
www.mercedes-benz.de/qr-code .
Data stored in the vehicle
Information from electronic control
units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made
possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently
save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the
surroundings, for example:
Roperating states of system components (e.g.
fill levels, battery status, tire pressure)
Rstatus messages concerning the vehicle or its
individual components (e.g. wheel rpm/
speed, deceleration, lateral acceleration, indi- cation of whether seat belts are fastened)
Rmalfunctions and defects in important system
components (e.g. lights, brakes)
Rinformation about events leading to vehicle
damage
Rsystem responses in special driving situations
(e.g. air bag deployment, intervention of sta-
bility control systems)
Rambient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit function, these data are used by manufacturers
32Data stored in the vehicle
Introduction

You can usually activate and deactivate the serv-
ices and functions (some of which are subject to
charge). In many cases, this also applies to the
vehicle's entire data connection. However, this
does not apply in particular to legally prescribed
functions and services such as the "eCall" emer-
gency call system.
Services from third parties
If it is possible to use online services from other
providers, these services are the responsibility
of the provider in question and subject to that
provider's data protection conditions and terms
of use. The manufacturer has no influence over
the content exchanged here.
For this reason, please ask the service provider
for information about the type, extent and pur-
pose of the collection and use of personal data
when services are provided by third parties.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator'sManual and/or the mbrace Terms and Condi-
tions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data
relating to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less. The EDR in this vehicle is designed to record
such data as:
RHow various systems in your vehicle were
operating
RWhether or not the driver and passenger
safety belts were buckled/fastened
RHow far (if at all) the driver was depressing the
accelerator and/or brake pedal and
RHow fast the vehicle was traveling
These data can help provide a better under-
standing of the circumstances in which crashes and injuries occur. NOTE:EDR data are recor-
ded by your vehicle only if a non-trivial crash
situation occurs; no data are recorded by the
EDR under normal driving conditions and no
personal data (e.g. name, gender, age and crash
location) are recorded. However, other parties,
such as law enforcement could combine the
EDR data with the type of personally identifying
data routinely acquired during a crash investi-
gation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or t

he EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce-
ment; by federal, state or local government; in
connection with or arising out of litigation involv-
ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter- ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
34Data stored in the vehicle
Introduction