MERCEDES-BENZ GLS SUV 2019 Owners Manual

#
Select Ä. #
Select Call.
Using telephone numbers or URLs from a
te xt message
Re quirements:
R An Internet connection is available tocall up
a URL.
Multimedia sy stem:
4 © 5
Phone 5

5 l
A message list is shown. #
Select rnexttoa con tact.
The messaging his tory with this con tact is
shown. #
Select a telephone number or a URL in the
messa ge.
If a URL is selected thewe b br ows er opens.
If a telephone number is selec tedth efo llow‐
ing options are available:
R Call
R Write new text message #
Select an option.
Deleting a message
Multimedia sy stem:
4 © 5
Phone 5

5 l #
Select a conta ct. #
Press and hold on a message. #
Todel eteth e message: selectDelete. In Car Of
fice In Car Of
fice functions
Using In Car Of fice, you can connect your online
services with the multimedia sy stem.
The following functions are available:
R Display of the upcoming appointments in the
calendar
R Selection of an appointment as a destination
inthe navigation
R Display of upcoming telephone con fere nces
R Display of pa rticipants in a telephone con fer‐
ence R
Display and selection of tasks and calls to
compl ete
% Please no tethat cer tain functions are only
av ailable when theve hicle is stationar y.
Calling up In Car Of fice
Re quirements:
R A mobile phone is connec ted as the main
phone tothe multimedia sy stem.
R You ha vea user account in the Mercedes me
por tal: https://me.secure.mercedes-
benz.com
R The In Car Of fice service is acti vated in the
Mercedes me por tal.
R You ha vea user account with an online
service, e.g. with Of fice 365, and ha vecon‐
nected this with In Car Of fice via the
Mercedes me por tal.
Multimedia sy stem:
4 © 5
Mercedes me & Apps #
Select In Car Office.
Yo u will see an appointments overview for
th e cur rent da y. 468
MBUX multimedia sy stem

Yo
u can find thefo llowing displa ysinthe
appointments overview:
R All day: all-day appointment
Selecting a calendar entry function in In Car
Of fice
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 In Car Office 5
Calendar #
Select an appointment.
The following functions are available: Read aloud
R Call
Z Navigate Delete
#
Select a function.
% Some functions are on lyavailable when
additional information about the appoint‐
ment is entered. Functions which are not
av ailable are not shown. The
Call function is on lyavailable if a num‐
ber forth e appointment has been sa ved.
The Navigate function is only available, if a
navigable location forth e appointment has
been sa ved in Of fice365.
Selecting the functions of Tasks & Calls
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 In Car Office 5
Tasks & calls #
Select an entry.
The following functions are available:
R Read aloud
R Call
This option is on lyavailable forta sks if a
te lephone number has been sa ved.
R Delete #
Select an option. Marking an entry as comple
ted in Tasks &
Calls
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 In Car Office 5
Tasks & calls #
Select theTasks & calls symbol.
An ove rview of theta sks and calls appears. #
Individual task or call: markthe selected
entry as comple tedO. #
All tasks and calls: selectÄ. #
Select Mark all tasks as finished.
Managing e-mails
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 In Car Office 5
E-mail
Re ading e-mail #
Select an e-mail.
The e-mail is opened.
Ad ditional functions: #
Select an e-mail.
The following options are available: MBUX multimedia sy
stem 469

R
Read aloud
Wr iting e-mail using In Car Of fice
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 In Car Office #
Select WNew entry. #
Addre cipients using f.
En tering text using the dictation function
% The dictation function is not available every‐
where nor without limitation. For initial acti‐
va tion of the function it may be necessary to
select thete rm s of use in the Mercedes me
por tal. #
Select p.
The dictating function is star ted. #
Dictate the subject and text of the e-mail.
Af terth evo ice ent ryhas been processed, it
is shown as text. #
Select a. #
Select Send. En
tering text using theke ypad #
Enter the subject and text of the e-mail in the
cor responding fields with theke ypad. #
Select Send. Mercedes-Benz link
Overview of Mercedes-Benz Link
&
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Wi th Mercedes-Benz Link you can use mobile
phone functions via the multimedia sy stem. It is
operated using theto uchsc reen or thevo ice-
opera ted control sy stem. You can activate the
vo ice-opera ted control sy stem bypressing and
holding the£ button on the multifunction
st eering wheel.
When using Mercedes-Benz Link via thevo ice-
opera ted control sy stem, the multimedia sy stem
can still be operated via LINGU ATRO NIC
(/ page 333).
The Mercedes-Benz Link control box supplemen‐
ta ry equipment is requiredforth is. This is availa‐
ble at a Mercedes-Benz service centre.
On lyone mobile phone at a time can be connec‐
te d via Mercedes-Benz Link tothe multimedia
sy stem.
When a mobile phone is connected with
Mercedes-Benz Link, only one additional mobile
phone can be connected using Blue tooth®
with 47 0
MBUX multimedia sy stem

th
e multimedia sy stem when in two phone
mode.
% The Mercedes-Benz Link control box uses
the Android operating sy stem.
% The service pr ovider is responsible forth ese
apps and the services and conte nt connec‐
te dto it.
Note s on Mercedes-Benz Link
If a mobile phone is used with Mercedes-Benz
Link, USB access using the media menu is possi‐
ble forth is mobile phone.
% Only one route guidance can be active at a
time. If route guidance is active on the multi‐
media sy stem, it is closed when route guid‐
ance is star ted on the mobile phone.
Connecting Mercedes-Benz Link with the
mu ltimedia sy stem
Re quirements:
R The vehicle is fitted wi th the Mercedes-Benz
Link control box.
R The Mercedes-Benz Link app is ins talled on
th e mobile phone. R
The mobile phone is switched on.
R Mercedes-Benz Link is connected tothe mul‐
timedia sy stem via theç USB port using
a suitable cable (/ page 500).
% The firs t acti vation of Me rcedes-Benz Link
on the multimedia sy stem must be car ried
out when theve hicle is stationary for saf ety
re asons.
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Mercedes-Benz Link
5 Start Mercedes-Benz Link
Ac cepting/rejecting the data pr otection reg‐
ulations
Fo rth e initial start of the application: a message
with the data pr otection pr ovisions appears. #
Select Accept & start .
Quitting Mercedes-Benz Link #
Press theò button.
% Mercedes-Benz Link starts automatically
when it is connec ted with the sy stem using a
cable. If Mercedes-Benz Link was not dis‐ pla
yed in thefo re ground before disconnect‐
ing, the application starts in the bac kground
when reconnected. You can call up
Mercedes-Benz Link using the main menu.
Yo u can find more information in the Mercedes-
Benz Link control box operating instructions.
Calling up Mercedes-Benz Link sound set‐
tings
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Mercedes-Benz Link
5 Z #
Select sound settings.
Ending Mercedes-Benz Link #
Disconnect the connecting cable between
Mercedes-Benz Link and the multimedia sys‐
te m.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle
is stationar y. MBUX multimedia sy
stem 471

Apple CarPlay™
Overview of Apple CarPlay™
&
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
iPhone ®
functions can be used via the multime‐
dia sy stem using Apple CarPlay™. They are oper‐
ated using theto uchsc reen, touchpad, Touch Control or
the Siri ®
vo ice-operated control sys‐
te m. You can activate thevo ice-opera ted control
sy stem bypressing and holding the£ button
on the multifunction steering wheel.
When using Apple CarPlay™ via thevo ice-oper‐
ated control sy stem, the multimedia sy stem can
st ill be operated via LINGU ATRO NIC
(/ page 333).
Only one iPhone ®
at a time can be connected via
Apple CarPlay ™ with the multimedia sy stem.
Also for use of Apple CarPlay™ with two phone
mode, only one additional mobile phone can be
connected using Blue tooth®
with the multimedia
sy stem.
The availability of Apple CarPlay™ may vary
according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Information on Apple CarPlay™
When Apple CarPlay™ is being used, the iPod ®
media source is not available forth ere spective
iPhone ®
. Only one
route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting an iPhone ®
via Apple CarPlay™
(cable)
Re quirements:
R The cur rent version of your device's operat‐
ing sy stem is being used (see the manufac‐
turer's operating instructions).
R There is an Internet connection forth e full
ra nge of functions for Apple CarPlay™.
R The iPhone ®
is connected tothe multimedia
sy stem via the USB port çusing a suita‐
ble cable (/ page 500).
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Apple CarPlay
5 Start Apple CarPlay #
Alternative: If an Apple CarPlay™ application
is active (e.g. when music is being pla yed or
ro ute guidance is active), you can call up the 472
MBUX multimedia sy stem

active application using
the|, zor
% application buttons (/ page 364).
% Control using the application buttons can be
switched on or off (/ page473).
Ac cepting/rejecting the data pr otection reg‐
ulations
Fo rth e initial start of the application: a message
with the data pr otection pr ovisions appears. #
Select Accept & start .
Exiting Apple CarPlay™ #
Press theò button.
% Apple CarPlay™ starts automatically when
th e iPhone ®
is connected with the sy stem
using a cable. If Apple CarPlay™ was not dis‐
pla yed in thefo re ground before disconnect‐
ing, the application starts in the bac kground
when reconnected. You can call up Apple
CarPlay™ in the main menu. Calling up Apple CarPlay™ sound settings
Multimedia sy
stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Apple CarPlay 5
Z #
Select sound settings.
Setting control of the application but tons
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Apple CarPlay 5
Z
5 General #
Toswitch Control via application buttons on:
activate the LED symbol. #
Todeactivate Control via application buttons :
deactivate the LED symbol.
Ending Apple CarPlay™ #
Toend the connection of Apple CarPlay™
(with cable): disconnectthe connection via
th e connecting cable between the mobile
phone and multimedia sy stem.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle
is stationar y. Android
Auto Android
Autoove rview &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Mobile phone functions can be used with
Android Autousing the Android operating sys‐
te m on the multimedia sy stem. It is operated MBUX multimedia sy
stem 473

using
theto uchsc reen or thevo ice-opera ted
control sy stem. You can activate thevo ice-oper‐
ated control sy stem bypressing and holding the
£ button on the multifunction steering wheel.
When using Android Autovia thevo ice-opera ted
control sy stem, the multimedia sy stem can still
be opera ted via LINGU ATRO NIC (/ page 333).
Only one mobile phone at a time can be connec‐
te d via Android Autowith the multimedia sys‐
te m.
Also for use of Android Autowith two phone
mode, only one additional mobile phone can be
connec ted using Blue tooth®
with the multimedia
sy stem.
The availability of Android Autoand Android Auto
apps may vary according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Information on Android Auto
If a mobile phone is used with Android Auto,
USB access using the media menu is not possi‐
ble forth is mobile phone. Only one
route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone.
Connecting a mobile phone via Android Auto
Requ irements:
R The mobile phone supports Android Auto
from Android 5.0.
R The Android Autoapp is ins talled on the
mobile phone.
R In order touse thete lephone functions, the
mobile phone must be connected tothe mul‐
timedia sy stem via Blue tooth®
( / page 452).
If th ere was no prior Internet connection, this
is es tablished with the use of the mobile
phone with Android Auto.
R The mobile phone is connected tothe multi‐
media sy stem via the USB port çusing a
suitable cable (/ page 500).
R There is an Internet connection forth e full
ra nge of functions for Android Auto. Multimedia sy
stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Android Auto
5 Start Android Auto #
Alternative: If an Android Autoapplication is
active (e.g. when music is being pla yed or
ro ute guidance is active), you can call up the
active application using the|, zor
% application buttons (/ page 364).
% Control using the application buttons can be
switched on or off (/ page475).
% The firs t acti vation of Android Autoon the
multimedia sy stem must be car ried out
when theve hicle is stationary for saf etyre a‐
sons.
Ac cepting/rejecting the data pr otection reg‐
ulations
Fo rth e initial start of the application: a message
with the data pr otection pr ovisions appears. #
Select Accept & start .
Exiting Android Auto #
Press theò button. 474
MBUX multimedia sy stem

%
Android Autostarts automatically when the
mobile phone is connected with the sy stem
using a cable. If Android Autowa s not dis‐
pla yed in thefo re ground before disconnect‐
ing, the application starts in the bac kground
when reconnected. You can call up Android
Au tointhe main menu.
Calling up the Android Autosound settings
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Android Auto 5
Z #
Select sound settings.
Setting control of the application but tons
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Smartphone 5
Android Auto 5
Z
5 General #
Toswitch Control via application buttons on:
activate the LED symbol. #
Todeactivate Control via application buttons :
deactivate the LED symbol. Ending Android
Auto #
Toend the connection of Android Auto
(with cable): disconnectthe connection via
th e connecting cable between the mobile
phone and multimedia sy stem.
% Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle
is stationar y. Tr
ansfer redve hicle data with Android Auto
and Apple CarPlay™ Overview of transfer
redve hicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone. To
do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (/ page 399).
The following driving status data is transmitted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitte d:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection MBUX multimedia sy
stem 475

This data is only transfer
red while the navigation
sy stem is active, in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect consists of multiple serv‐
ices.
Depending on whe ther the services are activated
and on theve hicle equipment, you can use the
fo llowing services via the multimedia sy stem and
th eove rhead control panel, forex ample:
R Accident and breakdown mana gement (auto‐
matic accident or breakdown de tection and
me button)
R Ifth e service is activated: Concier geService
(me button)
R Mercedes-Benz emergency call sy stem (auto‐
matic emer gency call or SOS button)
Mercedes me connect accident and breakdown
management, the Mercedes me connect Con‐
cier geService (if service is acti vated) and the Mercedes-Benz emer
gency call centre are availa‐
ble foryo u around the cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel
(/ page 477).
Yo u can also call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem
(/ page 476).
Please note that Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(/ page 482).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me por tal: https://
me.secure.mercedes-benz.com
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html Calling
the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R Access toa GSM network is available.
R The contract partner's GSM network co ver‐
age is available in there spective region.
R The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y.
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.
Then, you can select a service and be connected
to a specialist at the Mercedes-Benz Cus tomer
Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation are
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/en_GB/ind ex.html 476
MBUX multimedia sy stem

Making a call via
theove rhead control panel 1
me button for service, concier geor informa‐
tion calls
2 SOS button co ver
3 SOS button (emergency call sy stem) #
Tomake a Me rcedes me call: press me
button 1. #
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. #
Press and hold SOS button 3for at least
one second.
If a Mercedes me call is active, an emer gency
call can still be triggered. This has priority over
all other active calls.
Information about the Mercedes me call
using the me but ton
A call tothe Mercedes-Benz Cus tomer Centre
has been initia ted via the me button in theove r‐
head control panel or the multimedia sy stem.
Using thevo ice dialogue sy stem you access the
desired service:
R Concier geservice (if the service is activated)
R Accident and breakdown mana gement
(/ page 477)
R Mercedes-Benz Cus tomer Centre forge neral
information about theve hicle
Yo u can find information on thefo llowing topics:
R Activation of Me rcedes me connect
R Operating theve hicle R
Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Centre (/ page478).
Information on Mercedes me connect acci‐
dent and breakdown management
Depending on theve hicle equipment and the
activation of the service in the Mercedes me
por tal, accident and breakdown management
can include thefo llowing functions, forex ample:
R Automatic accident and breakdown recogni‐
tion
The function depends on theve hicle and
equipment.
R Supplement tothe Mercedes-Benz emer‐
ge ncy call sy stem (/ page 482)
If necessar y,the conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect
breakdown and accident management. For‐
wa rding the call is ho wever not possible in all
countries. MBUX multimedia sy
stem 477