ignition MERCEDES-BENZ GLS SUV 2019 Workshop Manual

R
For automatic online updates: your vehicle
has a permanently ins talled communication
module.
Multimedia sy stem:
4 © 5
Settings 5
System
5 Software update
Au tomatically #
Activate Automatic online updates.
The upda tes will be downloaded and ins talled
automaticall y.
The cur rent status of the updates is dis‐
pla yed.
Manually #
Deactivate Automatic online updates. #
Select an update from the list and start the
update.
Ac tivating the so ftwa reupdate #
Restart the sy stem.
The modifications from the software update
will be active. Fu
nction of important sy stem upda tes
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data.
Ins tallth ese updates, or else the security of your
multimedia sy stem cann otbe ensured.
% If automatic software updates are activated,
th e sy stem updates will be downloaded auto‐
matically (/ page 397).
As soon as an update is available for download,
a cor responding message appears onthe media
displa y.
Yo u ha vethefo llowing selection options:
R Accept and install
The update will be downloaded in the back‐
ground.
R Information
Information about the pending sy stem
update is displa yed.
R Later
The update can be downloaded manually at a
later time (/ page 397). Deep sy
stem upda tes
Deep sy stem updates access vehicle or sy stem
settings and can therefore only be car ried out
when theve hicle is stationary and the ignition is
switched off.
If th e download of a deep sy stem update is com‐
ple ted and the update is ready for ins tallation,
yo u will be informed of this af terth e next igni‐
tion cycle, forex ample.
% Park theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off.
R Notes and warnings ha vebeen read and
accep ted.
R The elect ric pa rking brake is applied.
If all requirements are met, the update will be
ins talled. The multimedia sy stem cann otbe
operated while the update is being ins talled and
ve hicle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the 398
MBUX multimedia sy stem

Prog
rammes for the Rear Seat Entertainment Sy stem
Po we rNap
The programme consists ofthre e phases:
R Sleep onset phase
Relaxing music is pla yed in this phase, and thewa rmed seats pr ovide
a subtle massage.
R Sleep phase
The active functions are deactivated or restricted as much as possible.
R Waking phase
In this phase, slight lystimulating music is pla yed, and the air is puri‐
fi ed with ionisation and scen ted. The seat is ventilated. The vehicle
interior is illuminated with stimulating light. %
Please no tethat theav ailable prog rammes
and the associated functions are dependant
on your vehicle equipment. Depending on
yo ur equipment, fewe r functions may be
av ailable. St
arting the ENERGIZING comfort pro‐
gr amme &
WARNING Increased risk of an accident
when using the ENERG IZING comfort
programme TipsandTraining
If yo u use the ENERG IZING comfort pro‐
gramme TipsandTraining whenyou are driv‐
ing, you could be distracted from the tra ffic
situation. #
Only car ryout exercises when the traf‐
fi c circums tances pe rmit. #
Make sure that you are alw aysaw are of
th e traf fic situation around you when
lis tening tothe tips. Re
quirements:
R The ignition is switched on. 402
MBUX multimedia sy stem

#
IntheTRAFFIC category,activate theTraffic
incidents, Free-flowing traffic andDelay
entri es.
The display buttons are activated.
If tra ffic information has been recei ved, then
tra ffic incidents such as roadwor ks,ro ad
bloc ks, local area reports (e.g. fog) and warn‐
ing messages are displa yed.
The tra ffic delay is displa yedfo rth e cur rent
ro ute. Traf fic del ays lasting one minute or
longer are take n into conside ration.
Showing local area messages
Multimedia sy stem:
4 © 5
Navigation 5
¡ 5
Traffic #
Select Area messages.
Local area messages are shown, forex ample
fo g or heavy rain. #
Select a local area message.
The de tails are displa yed. Car-to-X-Communication
Car-to-X-Communication
overview
The following requ irements apply for using Car-
to -X-Communication:
R The vehicle is equipped with a multimedia
sy stem featuring navigation and a communi‐
cation module with an activated, integ rated
SIM card.
R Car-to -X-Communication is acti vated.
% Car-to-X-Communication is available in
selec ted count ries.
The communication module automatically es tab‐
lishes an Internet connection once the ignition is
switched on. If there are any hazard warnings,
th ey will be pr ovided shortly thereaf ter.Depend‐
ing on the mobile phone connection, the pr ovi‐
sion take s place from within a second up to
about a minute.
Benefits of Car-to-X-Communication:
R Hazards are recognised au tomatical lyin the
bac kground bytheve hicle or may be repor‐
te dby the driver. These are then sent tovehi‐ cles with Car-to-X-Communication in
the
immediate vicinity.
R Ifav ailable, cur rent de tails relating tohazard
spots near theve hicle's cur rent position are
re cei ved.
This gives you suf ficient time toadapt your
driving style to the traf fic conditions.
The use of Ca r-to -X-Communication requ ires the
re gular transmission of vehicle data toDaimler
AG . The da taisthen immediately pseudony‐
mised byDaimler AG. The vehicle data is dele ted
af te r an appro priate amount of time has elapsed
(se veralwe eks) and is not stored permanently.
% Data which ser ves as identification is
re placed during the pseudonymisation proc‐
ess. In this wa y,yo ur identity is pr otected
against access byunauthorised third parties.
Displaying hazard warnings
Multimedia sy stem:
4 © 5
Navigation (Navigation)
If hazard warnings are available these can be
shown as symbols on the map. The display MBUX multimedia sy
stem 435

#
Once theve hicle has reached a parking posi‐
tion with payment function and the ignition is
switched off, a message appears.
Using this message you can pay from the
ve hicle and start the payment process. #
Tostart the payment process: confirm the
messa ge. #
Please no tethe maximum parking period dis‐
pla yed and any existing additional limitations.
If re qu ired, a message will inform you about
th e necessity of displaying information con‐
fi rm ing the online payment forth e parking
space. #
Select Start the payment process. #
Ifre qu ired, enter the personalised PIN. #
Press atoconfirm.
The successful start of your parking transac‐
tion is shown. #
Comple tethe booking with OK.#
Tocancel the booking: selectCancel when
yo ure cei vethe confi rmation message.
Minimum charge s may be incur red. #
Toend the booking: stop the active transac‐
tion via the Mercedes Me app.
Yo ure cei vea summary of the procedure and
th e costs.
If an active parking procedure foryo ur vehi‐
cle is de tected when you continue driving, a
message appears asking if you wish toend
th is parking procedure. #
Confirm the message.
When the parking procedure is stopped suc‐
cessfull y,ano ther message appears with the
de tails about your co mplete d parking proce‐
dure. Dashcam
Selecting a USB device
for a video recording
with the dashcam
Re quirements:
R several USB devices are connec ted with the
multimedia sy stem (/ page 500).
This function is not available in all countries. Multimedia sy
stem:
4 © 5
Mercedes me & Apps
5 Dashcam #
Select the USB device.
St arting/ stopping video recording with the
da shcam
Re quirements:
R A USB device is connec ted with the multime‐
dia sy stem (/ page 500).
R The ignition is switched on.
This function is not available in all countries.
Multimedia sy stem:
4 © 5
Mercedes me & Apps
5 Dashcam #
If se veral USB devices are connec ted with
th e multimedia sy stem, select the USB
device (/ page448). #
Toselect a recording mode: selectIndivid-
ual recording orLoop recording .
If Individual recording is selected and the
memory is full there cording stops. An indi‐ 448
MBUX multimedia sy stem

This data is only transfer
red while the navigation
sy stem is active, in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect consists of multiple serv‐
ices.
Depending on whe ther the services are activated
and on theve hicle equipment, you can use the
fo llowing services via the multimedia sy stem and
th eove rhead control panel, forex ample:
R Accident and breakdown mana gement (auto‐
matic accident or breakdown de tection and
me button)
R Ifth e service is activated: Concier geService
(me button)
R Mercedes-Benz emergency call sy stem (auto‐
matic emer gency call or SOS button)
Mercedes me connect accident and breakdown
management, the Mercedes me connect Con‐
cier geService (if service is acti vated) and the Mercedes-Benz emer
gency call centre are availa‐
ble foryo u around the cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel
(/ page 477).
Yo u can also call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem
(/ page 476).
Please note that Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(/ page 482).
Obser vethe conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me por tal: https://
me.secure.mercedes-benz.com
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html Calling
the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R Access toa GSM network is available.
R The contract partner's GSM network co ver‐
age is available in there spective region.
R The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y.
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.
Then, you can select a service and be connected
to a specialist at the Mercedes-Benz Cus tomer
Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation are
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/en_GB/ind ex.html 476
MBUX multimedia sy stem

R
The Mercedes-Benz emer gency call sy stem is
permanently logged in tothe mobile phone
networ k,which ensures faster placement of
th e emer gency call and faster transfer of the
accident data.
Measures forre scue, reco very or towing
aw ay can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is on lytrans ferred tothe pub‐
lic coordination cent rewith the appr oval of
th e cus tomer.
In theeve nt of an au tomatical lytrig gered
emer gency call in which there is no voice
con tact, the accident data is transmit ted
immediately tothe public emer gency call
centre.
R Should the Mercedes-Benz emer gency call
centre not be available, the11 2 emer gency
call is car ried out automaticall y.
Overview of emer gency call sy stems
Bo th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emer gency call sy stem (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services at
the site of the accident. They help locate an
accident site in places that are dif ficult to
access.
Bo th emer gency call sy stems can initiate an
emer gency call au tomatically (/ page 482) or
manually .
Only make emer gency calls if you or others are
in need of rescue. Do not make an emergency
call in theeve nt of a breakdown or a similar sit‐
uation.
Messages on the display
The following messages appear in the media dis‐
play of bo themer gency call sy stems:
R SOS NOT READY :th e ignition is not on or
th ere is a malfunction with the emer gency
call sy stem. This does not necessarily indi‐
cate comple tefailure of the emer gency call
sy stem. Emer gency calls call still be trans‐
mit ted.
The display only refers to theve hicle and
does not take account of theav ailability of
mobile phone networ ksand the Mercedes-
Benz emer gency call centre. The functional
readiness of the emer gency
call sy stem on theve hicle can be seen when
th eSOS NOT READY display disappears once
th e ignition is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the emer gency
call sy stem (e.g. a fault with the speaker,
microphone, airbag, SOS button), a cor re‐
sponding message appears inthe multifunc‐
tion display of the instrument clus ter.
Tr iggering an automatic emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d.
Bo th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emergency call sy stem (EU
eCall) automatically initiate an emer gency call in
th efo llowing situations:
R After activation of there stra int sy stems such
as airbags or seat belt tensioners af ter an
accident. 482
MBUX multimedia sy stem

Fo
r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be called up.
R Avo ice connection totheve hicle occupants
can be es tablished.
R Emer gency call da taas desc ribed abo vecan
be called up.
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be per form ed for
up totwo hou rsafte r sending an emer gency
call.
Fu nction of the emer gency call sy stem self-
diagnosis (Russia)
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe media
displa y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of themedia display is switched OFF,
this means the
emer gency call sy stem passed diagnostics suc‐
cessfully. If necessar y,switch ON the media dis‐
pla y,if it was switched OFF before.
St arting/ending ERA-GLONASS test mode
(Russia)
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. Information on data processing
Processing of personal data via
the
Mercedes-Benz emer gency call sy stem
All processing of personal data via the
Mercedes-Benz emer gency call sy stem cor re‐
sponds with the specifications in the EU Regula‐
tion 20 16/79 "on the pr otection of individuals
with rega rd tothe processing of personal data
(GDPR)"
The data is solely used bythe Mercedes-Benz
emer gency call sy stem forre scue and reco very
in theeve nt of an accident.
The owner of a vehicle, that is equipped with a
Mercedes-Benz emer gency call sy stem in addi‐
tion tothe11 2 emer gency call sy stem (EU eCall),
has theright touse the11 2 emer gency call sys‐
te m ins tead of the Mercedes-Benz emer gency
call sy stem.
Contact address for car rying out deactivation of
th e Mercedes-Benz emer gency call sy stem are
th e local dealers. MBUX multimedia sy
stem 485

#
Make sure that the CI+ module is not
subject tohigh temp eratures forex ten‐
ded pe riods of time.
If th e CI+ module is damaged, no
encryp tedch annels can be recei ved. A CI+ module (Common Inter
face Module),
whi chis not included in the scope of deliver y,is
used todecrypt HD programmes according to
th e CI+ standard.
In some countries, an additional smart card is
re qu ired, which is inse rted into the CI+ module
(see the manufacturer's operating manual).
The CI+ module is connected in the CI+ box in
th eglove compa rtment. #
Toinsert the Smart Card in the CI+ mod‐
ule: ifre qu ired (countr y-dependent), insert
th e Smart Card into the CI+ module slot.
Encryp ted HD programmes can be recei ved
according tothe CI+ standard.
% If a CI+ module is connec ted, Card status
reminder is switched on (/ page515)and
th e ignition is switched off, theCI+ card inserted
message appears in the media dis‐
pla y.
Calling up the CI+ module menu
Multimedia sy stem:
4 © 5
Media 5
TV 5
Z
5 General 5
CI+ module #
Tocall up the CI+ menu: selectOpen menu.
The subsc ript ion number can be shown in
th e menu, forex ample. The con tent of the
menu depends on the manufacturer of the CI
+ module.
% You need the subscription menu toextend
th e subscription, forex ample.
Fu rther information can be found in the man‐
ufacturer's operating instructions. #
Toshow theve rsion number: selectDis-
play version . #
Torestart the CI+ module: if playback is
ex periencing inter fere nce you can try and
re solve the problem using Restart CI+. #
Toswitch there minder of a connec ted CI
+ module on or off: selectZ. #
Select General settings. #
Switch theCard status reminder option on or
off. #
Toreset theTV tuner: selectReset TV. Sound
To
ne settings Information about
the sound sy stem
The sound sy stem has a total output of 125 W
and is equipped with se ven speakers. It is availa‐
ble for all functions in thera dio and media
modes.
Calling up the sound menu
Multimedia sy stem:
4 © 5
Media 5
Z 5
Sound
The following functions are available:
R Equaliser
R Balance and Fader
R Volume #
Select a function. MBUX multimedia sy
stem 515

#
Intheeve nt of a fire inthe engine com‐
partment, keep the engine bonn et
closed and call thefire service. &
WARNING Risk of inju rydue tomoving
parts
Cer tain components in the engine compart‐
ment may continue tomo veor suddenly
mo veagain even af terth e ignition has been
switched off, e.g. the cooler fan.
Ma kesure of thefo llowing before per form ing
ta sks in the engine compartmen t:#
Switch the ignition off. #
Neverto uch the danger zone sur round‐
ing moving co mponent parts, e.g. the
ro tation area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of inju ryfrom touching
co mp onent parts under voltage
The ignition sy stem and the fuel injection
sy stem workunder high voltage. If youto uch
co mp onent parts which are under voltage,
yo u could recei vean electric shoc k. #
Neverto uch co mponents of the ignition
sy stem or the fuel injection sy stem
when the ignition is switched on. &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in
th efo llowing. &
WARNING Risk of inju ryfrom using the
windscreen wipers while the engine bon‐
net is open
When the engine bonn etis open, and the
windscreen wipers are set in motion, you can
be trapped bythe wiper linkage. #
Alw ays switch off the windscreen wip‐
ers and ignition before opening the
engine bonn et. Maintenance and care
533

On-board computer:
4 Service 5
Engine oil level
Yo u will see one of thefo llowing messages on
th e multifunction display:
R Engine oil level Measuring now : measure‐
ment of the oil le vel is not yet possible. #
Repeat there qu est af ter a maximum of
30 minutes driving.
R Engine oil level OK andthe bar display for
indicating the oil le vel on the multifunction
display is green and is between "min" and
"max": the oil le vel is cor rect.
R Engine oil level Add 1,0 l andthe bar display
fo r indicating the oil le vel on the multifunc‐
tion display is orange and is below "min": #
Top up with 1 l engine oil.
R Reduce engine oil level andthe bar display
fo r indicating the oil le vel on the multifunc‐
tion display is orange and is abo ve"max": #
Drain off excess engine oil that has been
added. Consult a qualified specialist work‐
shop.
R For engine oil level turn on ignition: #
switch on the ignition tocheck the engine oil
le ve l.
R Engine oil level System inoperative : sensor
fa ulty or not inser ted. #
Consult a qualified specialist workshop.
R Engine oil level System currently unavail. : #
close the bonn et.
To pping up engine oil &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in
th efo llowing. &
WARNING Risk offire and injury from
engine oil
If engine oil comes into con tact wi thhot
component parts in the engine compart‐
ment, it may ignite. #
Make sure that no engine oil is spilled
next tothefiller opening. #
Allow the engine tocool off and thor‐
oughly clean the engine oil from compo‐
nent parts before starting theve hicle. *
NO
TEEngine dama gecaused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. Maintenance and care
535