phone MERCEDES-BENZ GLS SUV 2021 Owners Manual

Symbols
Symbols
.......................................................... 5 5A
A
t a glance
t a glance ...................................................... 6 6
Co ckpit ........................................................... 6
Indicator and warning lamps .......................... 10
Overhead control panel ................................. 12
Door operating unit and seat adjustment .......14
Control settings in there ar passen ger
compartment ................................................ 16
Emer gencies and breakdowns ....................... 18 Digit Digit
al Owner's Manual
al Owner's Manual ................................. 20 20
Calling up the Digital Owner's Manual ............ 20 Gener
Gener
al not
al notes
es............................................... 22 22
Pr otection of the environment ....................... 22
Ta ke -back of end-of-life vehicles .................... 22
Mercedes-Benz Genuine Parts ........................ 23
Owner's Manual ............................................ 24
Mercedes me App ......................................... 24
Operating saf ety ............................................ 25
Declarations of con form ity and no tes on
driving in di.erent countries .......................... 26 Diagnostics connection ................................. 35
Quali/ed specialist
workshop ........................ 36
Ve hicle registration ....................................... 36
Cor rect use of theve hicle ............................. 37
Information on the REACH regulation ............. 37
No tesfo r persons with electronic medical
aids .............................................................. 37
Implied warranty .......................................... .38
QR code forre scue card .............................. .38
Data storage .................................................38
Copyright ...................................................... 41 Occupant safe Occupant safe
ty
ty ............................................ 42 42
Re straint system .......................................... .42
Seat belts .................................................... .44
Airbags ......................................................... 48
PRE-SAFE ®
system ........................................ 55
Au tomatic measures aTer an accident ........... 57
Safely transporting children in theve hicle ...... 57
No tes on pets in theve hicle .......................... 80 Opening and closing
Opening and closing
...................................... 81 81
Ke y .............................................................. .81
Doors ............................................................ 84 Ru
nning boa rds ............................................. 89
Load compartment ....................................... .90
Side windo ws................................................ 96
Sliding sunroof .............................................. 99
Ro ller sunblinds ...........................................1 04
Anti-theT pr otection ....................................1 05 Seats and sto Seats and sto
wing
wing....................................... 108 108
No tes on the cor rect driver's seat position .. 108
Seats ......................................................... .108
St eering wheel ............................................ 127
Easy entry and exitfeature .......................... 129
Memory function ......................................... 130
Memory function in there ar compartment .. 131
St owa geareas ............................................ 135
Cup holde rs................................................ 150
Soc kets ....................................................... 152
Coolb ox...................................................... 154
Wi reless charging of the mobile phone
and connection with theex terior aerial ........ 155
Fi tting/removing the 0oor mats ................... 158 Light and sight Light and sight
............................................ 160 160
Exterior lighting ........................................... 160 2
2
Contents

Interior lighting ............................................ 167
Wi
ndsc reen wipers and windscreen
wa sher system ............................................ 168
Mir rors ........................................................ 173
Area permeable toradio waves on the
windscreen ................................................ .176
Inf rare d-re0ective windscreen function ........ 177 Climat Climat
e contr
e contr ol
ol........................................... 178 178
Overview of climate control systems ............ 178
Operating the climate control system .......... 179 Dr
Dr
iving and par
iving and par king
king..................................... 190 190
Driving ........................................................1 90
DY NAMIC SELECT switch ........................... .205
Au tomatic transmission .............................. .209
Tr ansfer case ............................................. .213
Fu nction of the 4MATIC ...............................2 15
Re fuelling .................................................... 216
Pa rking .......................................................2 22
Driving and driving saf ety sy stems ............... 229
Tr ailer hitch ................................................ .299
Bicycle rack function ................................... 304
Ve hicle towing instructions .......................... 306 Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er........................................................... 308 308
No tes on the inst rument display and on-
board computer .......................................... 308
Overview of instrument display .................... 309
Overview of the buttons on the steering
wheel .......................................................... 310
Operating the on-board computer ................3 10
Overview of displa ysinthe inst rument
display ........................................................ 312
Head-up display .......................................... 312 MBUX multimedia syst MBUX multimedia syst
em
em........................... .315
315
Overview and operation ............................... 315
System settings .......................................... 324
Na vigation .................................................. .328
Te lephone ................................................... 337
Mercedes me app ....................................... 340
Mercedes-Benz emer gency call system ....... 349
Ra dio, media & TV....................................... 356
Sound settings ............................................ 362 Maint Maint
enance and car
enance and car e
e................................. 364 364
ASS YST PLUS service inter val display .......... 364 Engine compartment ................................... 365
Cleaning and care ....................................... 371 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 380 380
Emer gency .................................................. 380
Flat tyre ...................................................... 382
Battery (vehicle) .......................................... 387
To w- starting or towing away ........................ 393
Electrical fuses ............................................ 397 Wheels and tyr Wheels and tyr
es
es......................................... 400 400
No tes on noise or unusual handling char-
acteristics ................................................... 400
No tes on regula rly inspecting wheels and
tyres .......................................................... .400
No tes on snow chains ................................. 400
Ty re pressure .............................................. 401
Wheel change ............................................. 404
Emer gency spa rewheel .............................. .414
Collapsible spare wheel ............................... 416 T
T
ec
ec hnical dat
hnical dat a
a............................................. 420 420
No tes on tech nical data .............................. 420 Contents
3
3

1
Steering wheel gearshiT paddles →
211
2 Combination switch →
162
3 Instrument displ ay →
309
4 DIRECT SELECT le ver →
209
5 Media display →
315
6 Climate control systems →
179
7 £ Hazard warning light system →
162
8 PASSENGER AIR BAG indicator la mps→
53
9 Glovecompartment →
138
A Stow age compartment →
138
B 8 Controller forvo lume and switching
sound on/o. →
315
Ü Switches the MBUX multimedia system
on/o. →
315
C z Calls up navigation →
317
D | Calls up radio or media →
317
E % Calls up thete lephone →
317 F
Switch panel for:
ä Individual wheel cont rol (vehicles without
o.- road pac kage ) or →
277
+ Transfer case (vehicles with o.-road
pac kage) →
213
p Manual gearshiTing →
211
¿ AIRMATIC or →
267
¿ E-AC TIVE BODY CONTROL →
273
å Activating/deactivating ESP ®
→
232
î Downhill Speed Regulation →
249
G ß Calls up favo urites →
317
H y Calls up vehicle functions →
317
I c Active Parking Assist →
293
J DYNAMIC SELECT switch →
207
K Touchpad →
317
L Start/stop but ton →
191
è ECO start/s top function →
202 At
a glance – Cockpit
7
7

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Block Heater Remo teControl, Garage Door
Opener 869 MHz (868.7–869.2 MHz)≤
25 mW ERP
Blue toot h, Kleer, RLAN, wireless Headphone s2.4 GHz ISM band (2400–2483.5 MHz) ≤ 100 mW EIRP
RLAN 5.1 GHz UNII-1 (5150–5250 MHz)≤ 25 mW EIRP
Interior Monitoring Radar, RLAN 5.8 GHz UNII-3 (5725–5875 MHz)≤ 25 mW EIRP
Re mo teKeyless Entr y7 .25 GHz UWB (6.0–8.5 GHz) ≤ -41.3 dBm/MHz EIRP mean ≤ 0 dBm/MHz
EIRP peak
76 GHz radar 76–77 GHz ≤ 55 dBm peak EIRP
Carsharing Module NFC:
NFC:
13.553–13.567 MHz
Bluet Bluet ooth
oo th®
®
:
:
2402–2480 MHz NFC:
NFC:
≤ 42 dBμA/m at 10 m
Bluet Bluet
ooth
oo th®
®
:
:
≤ +4 dBm (class 2) 30
30
General no
tes

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
Re ar Seat Enter tainment System
Bluet
Bluetooth
oo th®
®
:
:
2400–2483.5 MHz
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
2400–2483.5 MHz
WL WL AN 5 GHz:
AN 5 GHz:
5150–5250 MHz
5725–5875 MHz Bluet Bluet
ooth
oo th®
®
:
:
-0.8 dBm
WL WL AN 2.4 GHZ:
AN 2.4 GHZ:
14.5 dBm
WL WL AN 5 GHz:
AN 5 GHz:
20.5 dBm
13.3 dBm
Tw o-w ayradio (Tel7 telephone control unit) E-GSM (900 MHz)
GSM (1800 MHz) +33 dBm
+30 dBm
UMTS (Band I, III, VIII) +24 dBm (+1/-3 dB)
LT E (Band 1, 3, 7, 8, 20, 28) +23 dBm (±2 dB)
RAMSES (Router And Mobile SErviceS )GSM (E-GSM 850 / E-GSM 900, Class 4)
GSM (E-GSM 1800 / E-GSM 1900, Class 4) < +32.5 dBm (±1 dB)
< +29.5 dBm (±1 dB)
UMTS (WCDMA FDD I, II, III, IV, V,VIII, XIX, Class
3) < +23.5 dBm (±1 dB)
LT E (FDD B1, B2, B3, B4, B5, B7, B8, B9, B18,
B19, B21, B28, Class 3) < +23 dBm (±1 dB) General no
tes
31 31

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic/eld
/eld s
strtr eng th
ength
LT E (TDD B38, B40, B41, Class 3) < +23 dBm (±1 dB)
GNSS (1559–1610 MHz )R eceiving onlyInf
Inf
or
ormation about t
mation about t he
hespeci/c
speci/c absorp
absorption r
tion rate
ate
Fo rFr ance onl y: The
values weredeterm ined and tested in acco rd-
ance with the Décr etn° 2019-1186 guideline re
ga rding the indication of the speci/c absor ption
ra te (SAR) of wireless vehicle components.
Inf
Inf or
ormation about t
mation about t he
hespeci/c
speci/c absorp
absorption r
tion rate
ate V
V
ehicle com
ehicle com ponent (designation in
ponent (designation in
accor
accor dance wit
dance wit h EU DoC)
h EU DoC) S
S
AR v
AR v alue in W/kg
alue in W/kg Applicable limit v
Applicable limit v alue
alue
Ra dio data transmission telephone system 0.24 W/kg 2 W/kg
Hermes 2.1 < 0.4 W/kg2 W/kg
Compensator ECE DE003 & ECE DE004 < 0.2 W/kg 2 W/kg
DA I RS E1 .8 W/kg 2 W/kg
Ta blet PC SM-T230NZ 0.7 W/kg4 W/kg
NRCS2P 0.003 W/kg2 W/kg
NTG7RSU 0.07 W/kg2 W/kg32
32
General no
tes

uses operational data from
theve hicle, forex am-
ple, forre calls. These data can also be used to
ex amine the customer's warranty and guarantee
claims.
Fa ult memories in theve hicle can be reset by a
service outl etor at your requ est as part of repair
or maintenance work.
Conv
Conv enience and inf ot
enience and inf otainment functions ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rol settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself. Depending on
theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, /lms or pho-
tosfo r playback in an integ rated multimedia
system
R address book data for use in connection with
an integ rated hands-free system or an integ ra-
te d navigation system
R entered navigation destinations
R data about the use of Internet services
These data for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB 0ash drive or MP3 pla yer.Ifyo u ha veentered
th ese data yourself, you can dele tethem at any
time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you ha veselected. Smar Smar
tphone int tphone int egr
egration (e.g. Andr
ation (e.g. Andr oid A
oid Aut
uto or
o or
Apple CarPlay
Apple CarPlay ®
®
)
)
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then control them
by means of the control elements integ rated in
th eve hicle. Images and audio from the smart-
phone can be output via the multimedia system.
Cer tain information is simultaneously transfer red
to your smartphone. Depending on the type and
integ ration, this includes position data, day/night
mode and other general vehicle statuses. For
more information please consult the Owner's
Manual of theve hicle/inf otainment system.
This integ ration allo ws the use of selected smart-
phone apps, such as navigation or music pla yer
apps. There is no fu rther interaction between the
smartphone and theve hicle; in particular, vehicle
data is not directly accessible. The type of addi-
tional data processing is de term ined bythe pro-
vider of the app being used. Which settings you
can make, if an y,depends on the speci/c app and
th e operating system of your smartphone. 40 40
General no
tes

Online ser
Online ser
vices
vices W W
ir
ir eless ne eless ne tw
twor
ork connection
k connection
If yo ur vehicle has a wireless network connection,
it enables data tobe exch anged between your
ve hicle and additional systems. The wireless net-
wo rkconnection is made possible bytheve hicle's
ow n transmitter and receiver or bya mobile end
device that you ha vebrought into theve hicle, for
ex ample, a smartphone. Online functions can be
used via the wireless network connection. This
includes online services and applications/apps
pr ov ided toyouby the manufacturer or by other
pr ov iders.
Manuf
Manuf actur
actur er's ser er's ser vices
vices
Re garding the manufacturer's online services, the
individual functions are described bythe manu-
fa cturer in a suitable place, forex ample, in the
Owner's Manual or on the manufacturer's web-
site, where there leva nt data pr otection informa-
tion is also given. Personal data may be used for
th e pr ovision of online services. Data are
ex ch anged via a secure connection, such as the
manufacturer's designated IT systems. Any per-
sonal data which are collected, processed and used,
other than forth e pr ovision of services, is
done so exclusively on the basis of legal permis-
sion. This is the case, forex ample, for a legally
prescribed emer gency call system, a cont ractual
ag reement or when consent has been given.
Yo u can ha veservices and functions, some of
which are subject toafe e, activated or deactiva-
te d. This excludes legally prescribed functions and
services, such as an emer gency call system.
Thir
Thir d par
d par ty ser
ty ser vices
vices
If yo u use online services from other pr oviders
(third parties), these services are there sponsibil-
ity of the pr ovider in question and subject tothat
pr ov ider's data pr otection conditions and term s of
use. As a general rule, the manufacturer has no
in0uence on the content exch anged.
Fo rth is reason, when services are pr ovided by
th ird parties, please ask the service pr ovider in
qu estion for information about the type, extent
and purpose of the collection and use of personal
data. Dat
Dat
a pr ot
a pr otection r
ection r ights
ights Depending on
your country or the equipment and
ra nge of functions of your vehicle as well as the
services you use and the services on o.er, you
are entitled todi.erent data pr otection rights.
Fu rther information on data pr otection and your
data pr otection rights can either be found on the
manufacturer's website or you will receive this
information as part of theva rious services and
service o.ers. There you will also /nd the contact
information forth e manufacturer and its data pro-
te ction o1cers.
At awo rkshop, forex ample, with the support of a
specialist and possibly for a fee, you can ha ve
data read out which is stored only locally in the
ve hicle. Cop
Cop
yr
yright
ight
Information on licences for free and open-source
soTware used in your vehicle can be found on the
data car rier in your vehicle document wallet and
with updates on thefo llowing website:
https://www.mercedes-benz.com/opensource General no
tes
41
41

passenger seat should be mo
ved as far back
as possible.
When doing so, alw ays obser vethe informa-
tion on the cor rect driver's seat position
(/ page 108).
R Only hold the steering wheel bythe steering
wheel rim. This allo ws the airbag tobe fully
deplo yed.
R Always lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
airbags.
R The occupants must alw ayske ep their feet on
th e 0oor. Do not put your feet on the cockpit,
fo rex ample. Your feet may otherwise be in the
deployment area of the airbag.
R Ifch ildren are tr avelling in theve hicle, obser ve
th e additional no tes (/ page 58).
R Always st owand secure objects cor rectl y. Objects in
theve hicle interior may pr event an air-
bag from functioning cor rectl y.Each vehicle occu-
pant must alw ays make sure of thefo llowing in
particular:
R There are no people, animals or objects
between theve hicle occupants and an airbag.
R There are no objects between the seat, door
and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers,
hanging on thegr ab handles or coat hooks.
R There are no accessories, such as mobile navi-
gation devices, mobile phones or cup holders,
within the deployment area of an airbag, e.g.
on the cockpit, on the door, on the side win-
dow or on the side trim.
In addition, no connecting cables, tensioning
straps or retaining straps must be routed or
attached totheve hicle within the deployment
area of an airbag. Alw ays comply with the
accessory manu facturer's ins tallation inst ruc-
tions and, in particular, the no tes on suitable
places for installation. R
There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by airbags
y airbags &
W
WARNING
ARNING Risk of injury due tomodi/ca-
tions tothe co ver of an airbag
If yo u modify the co ver of an airbag or a1x
objects such as stic kers to it,the airbag may
no longer function cor rectl y. #
Never modify the co ver of an airbag and
do not a1x objects toit. The installation location of an airbag is identi/ed
by
the AIRB AGsymbol (/ page 48).
Objects in the deployment area of an airbag may
pr ev ent the airbag from functioning cor rectl y. 50 50
Occupant saf
ety

#
Press release knob 2down fully and slide
co ver1 inthe direction of the ar row. #
Fold out co ver1 inthe direction of the ar row
and remo ve. #
Remo vebattery compartment 3and take
out the dischar ged batter y. #
Insert the new battery into battery compart-
ment 3. Obser vethe positive pole marking in
th e battery compartment and on the battery
when doing this. #
Push in battery compartment 3.#
Re-attach co ver1 and push it until it
engages. Pr
Pr
oblems wit
oblems wit h t
h the key
he key , tr
, troubleshoo
oubleshoo ting
ting Y Y
ou can no long ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle
ehicle
Po ssible causes:
R The key battery is weak or dischar ged. #
Check the battery using the indicator lamp
(/ page 81). #
Replace theke y batter y,if necessary
(/ page 83). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 88). #
Have theke ych ecked at a quali/ed specialist
wo rkshop.
Ther
Ther e is int
e is int erf
erfer
erence fr
ence fr om a pow
om a pow er
erful r
ful r adio signal
adio signal
sour sour ce ce
Po ssible causes if the function of theke y is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets) R
shielding due tome tal objects or induction
loops for electrical gate systems or automatic
bar riers #
Make sure that there is su1cient distance
between theke y and the po tential sou rce of
inter fere nce.
Y
Y ou hav
ou hav e los
e lost a key
t a key #
Have theke y deactivated at a quali/ed spe-
cialist workshop. #
If necessar y,ha ve the mechanical lock
re placed as well. Doors
Doors
N
No
ot
tes on t
es on t he additional door lock
he additional door lock The additional door lock is only
available forve hi-
cles forth e United Kingdom. 84
84
Opening and closing