MERCEDES-BENZ GT COUPE 2021 AMG Owner's Manual

R
Near estaut hor ized Mercedes-Benz Center
R Other products andservices from Mer cedes-
Benz
Dat ais transf erreddur ing thecon nect iontothe
Mer cedes-Ben zCus tomer Cent er.
Inf ormation onthebr eakd ownassis tance
call
A br eakdo wnassis tancecallto theMer cedes-
Benz Customer Cent erhas been initiatedvia the
ov erhead control panel (/page22 7) or the
multime diasystem (/ page228).
Fo rth escope ofAccid ent and Brea kdo wnMan‐
ag eme nt,see "Informati ononMer cede sme con‐
nect Accid ent and Brea kdo wnManag eme nt"
(/ page 232).
Dat ais transf erreddur ing thecon nect iontothe
Mer cedes-Ben zCus tomer Cent er(/ page230).
Call ingtheMer cedes- BenzCustomer Center
af te raut omat icac ciden tor break down
de tection
Re quirement s:
R The vehicle hasdetected anacci dent or
br ea kdo wnsitu ation. R
The vehicle isstatio nary.
R The hazar dwa rning light sar eswitc hedon.
% This function isno tav ailable inall coun tries.
In limit edsituatio nstheve hicle candetect acci ‐
dent orbrea kdo wnsitu ations.
In theeve ntan acci dent or brea kdo wnisde tec‐
te d, theemer gency guide sho wssafetyno tesin
th emultimedia system displa y.
Af terqu itting theemer gency guide displ ayon
th emultimedia system, apr om ptappear sask ing
whe ther youwish toget suppor tfr om the
Mer cedes-Ben zCus tomer Cent er. #
Select Call.
R Afteryo ur agr eem ent,or ifth eMer cedes
me connect service "Acciden tand Break‐
do wn Manag ement"is activ e,theve hicle
dat ais transf erredaut omatic ally
(/ page232).
R AMer cedes- BenzCus tomer Cent er
em ployeeta ke syo ur call and orga nize s
th ebr eakdo wnand acciden tassis tance.
Yo uma ybe charge dfo rth ese services. %
Depen dingonthese verity of theacciden t,
an aut omatic emergency callcan beiniti‐
at ed .Thi sha spr iority over all other activ e
calls.
% Inaddition, ifth eMer cedes meconnect
ser vice "Telediagnos tics"is activ e,asimilar
pr om ptcan appea raf te ra dela yin theeve nt
of abr ea kdo wn. Ifyo uar ealr eady incontact
wit hth eMer cedes- BenzCustomer Cent eror
ha ve already recei vedsuppor t,th is prom pt
can beigno redor declined.
% Ifyo uans werth epr om ptforsupp ortfr om
th eMer cedes- BenzCustomer Cent erwit h
Later, themessag ewill behidden and
appear again later.
The prom pttrig ge redby theMer cedes me
con nect service "Telediagnos tics",can either
be con firm ed ordeclined. Afterbeing
decli ned, this will notbe sho wnagain.
Ar ranging aser vice appointment viaa
Mer cedes mecall
If yo uha ve act ivat ed themaint enanc emanag e‐
ment service, releva nt vehicle datais transf erred
aut omat icallyto theMer cedes- BenzCustomer Mul
timedi asy stem 229

Cen
ter.Yo uwill then recei veindiv idual recom‐
mend ations rega rding themaint enanc eof your
ve hicle.
Re gardless ofwhe ther youha ve conse nted to
th emaint enanc emanag ement service, themulti‐
media system reminds youaf te ra cer tain
amount oftim eth at aser viceis due. Apr om pt
appear sask ing ifyo uwo uld liketo mak ean
app ointment. #
Toarra ng easer vice appointment :select
Call .
Af teryo ur agr eem entth eve hicle datais sent
and aMer cedes-Ben zCus tomer Cent er
em ployeedeals withyo ur appoin tment.The
inf ormat ionisthen sent toyour desir ed
ser viceout let.
This willcontact youto conf irm theappoint‐
ment andifneces sarycon sult about the
de tails.
% Ifyo usele ctLat erafte rth eser vice messag e
appear s,themessag eis hidden andreap‐
pear sat alat er tim e. Tr
ansf erre ddata during aMer cedes mecall
If yo uini tiat easer vicecall usin gMer cedesme,
dat ais transf erredto enable targeted advice and
an efficie ntser vice .
The follo wing requ iremen tsmus tbe fulf illed for
th etransf erofthedat a:
R The ignition isswitc hedon.
R The requ ired dat atransf ertech nol ogy issu p‐
po rted bythemobile service operator.
R The qualit yof themobile connect ionissuf fi‐
cie nt.
Mu lti-sta ge trans ferdepe ndsonthefo llo wing
fa ct or s:
R Reason forth einitiat ionofthecall
R The available mobilephon etransm ission
te ch nol ogy .
R The activatedMer cedes meconnectser v‐
ices.
R The service select edinthevo ice con trol sys‐
te m. Dat
atransf erifMer cede sme connectser v‐
ice sar eno tactiv ated
If no Mer cedes meconnect services areactiv a‐
te d, thefo llo wing datais transf erred:
R Vehicle identif ication number
R Time ofthecall
R Reason forth einitiat ionofthecall
R Conf irmation ofthedat apr otect ion prom pt
R Coun try ind icat oroftheve hicle
R Setlanguag efo rth emultimedia system
R Telephon enumb erofthecomm unication
platf orm ins talled intheve hicle
If acall ismade fora ser vice appointment via
th eser vice reminder ,th efo llo wing datais also
transmit ted:
R Cur rent mil eage and main tenance data
If acall ismade afte rau tomatic accide ntor
br eakdo wndetection using themultimedia sys‐
te m, thefo llo wing datais also transmit ted:
R Cur rent mil eage and main tenance data
R Cur rent vehicle location 230
Multimedia system

If
Ac cid ent and Brea kdo wnManag eme ntis
cal led via thevo ice con trol system and no
ser vice hasbeen activated, thefo llo wing data
can also becalled upfrom theve hicle bythe
Mer cedes-Ben zCus tomer Cent er:
R Current vehicle location
Data transf erifMer cedes meconne ctser v‐
ices areactiv ated
Onl yif th ere spectiv eser vice isactiv ated will
additional incident-specificdat abe transmitt ed
in thesecon dstag eto enable anoptimal
ser vice.
An overvie wof thedat atra nsmit tedcan be
fo und inthere spectiv ete rm sof use for
Mer cedes meconn ectservices. These canbe
obt ained intheMer cedes mePortal: http s://
me. secure.m erced es-ben z.com
Data processing
The data trans mittedwit hin thescope ofthecall
is dele tedfrom thepr ocessin gsy stem afte rth e
cal lis finis hed ,in so faras this dat ais no tbeing
used forot her activ ated Mer cedes meconn ect
ser vices. The
incident- specificdat ais processed and
st or ed intheMer cedes- BenzCustomer Cent er
and, ifre qu ired toprocess theinciden t,forw ar‐
ded totheser vice partner aut hor ized bythe
Mer cedes-Ben zCus tomer Cent er.Plea setake
no te ofthedat apr otect ion information onthe
Mer cedes meInterne tpag eat https: //
www .mercedes.me orinthere cor ded mess age
imme diat ely afte rcall ing theMer cedes- Benz
Cus tomer Cent er.
% The recor ded mess ageis no tav ailable in
eve rycou ntry. Mer
cede sme connect Inf
ormation onMer cede sme connect
Mer cedes meconnect consistsof multi pleserv‐
ices.
Yo ucan usethefo llo wing service svia themulti‐
media system and theove rhead control panel,
fo rex am ple:
R Accid ent and brea kdo wnmana gement
(br eakdo wnassi stanc ecall button) R
Ifth eser vice isactiv ated: Concier geSer vice
(Inf ocal lbu tton)
R Mercedes -Benzemergency callsystem (aut o‐
matic emergency calland SOS button inthe
ove rhead control panel)
The Mercedes- BenzCustomer Cent erand the
Mer cedes-Ben zemer gency callcent erareav aila‐
ble foryo uar oun dth ecloc k.
The Infocall button,thebr eakdo wnassis tance
cal lbu tton and theemer gency callbu tton can be
fo und ontheove rhead control panel oftheve hi‐
cle (/ page22 7).
Yo ucan calltheMer cedes- BenzCustomer Cen‐
te rusi ng themultimedia system (/ page228).
Please note that Mer cedesme connectis a
Mer cedes-Ben zser vice.In emer gencie s,alwa ys
cal lth enation alemer gency service sfirs tus ing
th est andar dnat ionalemer gency service phone
num bers.In eme rgencies, youcan also usethe
Mer cedes-Ben zemer gency callsy stem
(/ page233). Multimedia
system 23
1

Inf
orma tion onMer cedes meconnect Acci‐
dent andBreak down Manag emen t
The Accid ent and Brea kdo wnManag eme ntcan
incl udeth efo llo wing functions:
R Supplem enttotheMer cedes- Benzemer‐
ge ncy callsy stem (/ page233)
If neces sary,thecon tact per son atthe
Mer cedes-Ben zemer gency callcent erfor‐
wa rdsth ecall toMer cedes meconn ectAcci‐
dent andBrea kdo wnManag eme nt.Forw ard‐
ing thecall isho we verno tpossi bleinall
countr ies.
R Breakdo wnassi stanc eby ate ch nici anon
lo cati onand /or theto wing away oftheve hi‐
cle tothenear estaut hor ized Mercedes- Benz
Cent er
Yo uma ybe charge dfo rth ese services.
Mor einf ormation aboutMercedes meconnect
ser vices canbeobt ained intheMer cedes me
Po rtal: http s:// me. secure.m erced es-ben z.com Data
trans ferred during Mer cedes mecon‐
nect callservices
The datatra nsf erreddur ing aMer cedes mecon‐
nec tcall depends on:
R The reason forinitia tionofthecall
R The service that isselec tedin thevo ice con ‐
tr ol system
R The activ ated Mer cedes meconnect services
Whic hdat ais tra nsf erredfo rth eser vices canbe
ta ke nfrom thecur rently valid term sof use.
These canbeobt ained intheMer cedes mepor‐
ta l:htt ps:/ /me .secure.m ercedes -benz.com Mer
cedes-B enzemer gency callsystem Inf
orma tion ontheMer cedes- Benzemer‐
ge ncy callsystem
Yo ur vehicle iseq uipped withth eMer cedes- Benz
emer gency callsy stem ("eCall ").This featur ecan
help save lives intheeve ntofan acci dent. eCall
in no wayre places assistance prov ided from
dialing 911. The
Mercedes-B enzemer gency callsy stem is
av ailable forat lea sttenye arsst ar tin gfrom the
manuf acturingdate.
Mer cedes-Benz eCallonly functions inareas
wher emobil ephone coverage isavailable from
th ewir eless service prov ider s.Insuf ficie ntnet‐
wo rkcoverage from thewir eless service prov id‐
er sma yre sult inan emer gency callno tbe ing
tr ans mitt ed.
eC allis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetra nsmiss ionofdat a
de tailed intheTr ans mittedDat asect ionthat fol‐
lo ws (/ pag e234).
To disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod uleprev ents the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof
eC all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le. 232
Multimedi asy stem

The
ignition mustbe switc hedonbef orean aut o‐
matic emergency callcan bemade.
% eCallis acti vatedat thefa ct or y.
% eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem.
Ov ervie wof theMer cedes- Benzemergency
call system
eCall canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
An eme rgency callcan bemade automatical ly
( / pag e233) ormanuall y(/ page234 ). Onl
ymak eemer gency callsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Di spl aysin themed iadisp lay
SOS READY: eCall available
SO SNOT READY: theignition isno ton oreCall
is no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp s:// www .merced es-
ben z-mobi le.com /extra /eca ll/
% Ifth er eis amalfunct ionintheemer gency
cal lsy stem (e.g. amalfunct ionwithth e
speak er,micr ophone, airbag,SOS button), a
cor responding messageappea rsinthemul‐
tifun ction displa yof theins trument cluster.
Tr igg ering anaut omat icemer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d. If
re stra int systems suchas airbags orEmer ‐
ge ncy Tensi oni ng Device sha ve been activated
af te ran accide nt,theMer cedes- Benzemer‐
ge ncy callsy stem mayaut omatic allyinitiat ean
emer gency call.
The eme rgency callhas been made:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e. Mult
imed iasystem 233

If
an emerg encycallhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely.
Tr igg ering ama nual emer gency call #
Press and hold theSOS buttonintheove r‐
head controlpanel forat lea stone second.
The emer gency callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers. R
Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator .
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
If no con nect ioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e.
End inganunin tentional emergency call #
On themu ltifunct ionsteer ing wheel:
selec t0076. Depress thebutt onforse veral
seconds.
Data transf eroftheMer cedes- Benzemer‐
ge ncy callsystem
In theeve ntofan automatic ormanua lemer‐
ge ncy callth efo llo wing datais transmit ted, for
ex am ple:
R Vehicle's GPSposition data R
GPS position dataon thero ute(a few hun‐
dr ed meters bef oreth einciden t)
R Direct ion oftra vel
R Vehicle identif ication number
R Vehicle drive type
R Number ofpeop lede term ined tobe inthe
ve hicle
R Whe ther Mer cedes meconnect isavailable
or not
R Whe ther theemer gency callwa sinitiat ed
manually oraut omatically
R Time oftheacciden t
R Languag ese tting onthemultimedia system
Dat atransmit tedis vehicle information. Foran y
qu estion sabout thecollect ion,useand shar ing
of theeCall system data,please contact MBU‐
SA 'sCus tomer Assis tance Center at800-F OR-
MER C.
Fo rCa nada ,plea secont actMBC's Customer
Assis tance Center at1-800-38 7-0100.
Cu stomer requ ests forco veredinf ormation
should besubmitt edvia thesame chann els. 23
4
Mult imed iasystem

Fo
raccide ntclar ificatio npur poses ,th efo llo wing
measur escan betake nup toan hour afte rth e
emer gency callha sbe en initia ted:
R The current vehicle position canbedeter‐
mined.
R Avo ice con nection totheve hicle occupants
can beestab lished Online
andInterne tfunct ions Int
erne tconnection Inf
orma tion onconnecting totheInt erne t &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system. &
WARNIN GRisk ofan acci dent from
ope rating mob ile comm unicati onequip ‐
ment while th eve hicle isin mo tion
Mobile communication sde vices distract the
dr iver from thetraf fic situ ation. Thiscou ld
al so cau sethedr iver tolose control of the
ve hicle. #
Asthedr iver ,onl yoper atemobile com‐
municat ionsdevices when theve hicle is
st atio nary. #
Asave hicle occupant, onlyuse mobile
communication sde vices inthear eas
int ended forth is pur pose, e.g.inthe
re ar passe nger com partment . Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng mob ile comm unicati onequip ment in
th eve hicle.
The Interne tfunct ionscanonlybe used toalimi‐
te ddeg reewhils tdr iving.
Fu nction ofthecomm unicationmodule
On vehicles withabuilt-in communication mod‐
ule, theInt erne tcon nect ionises tablished viaan
int egratedSIM card.
To use Inte rn et acc ess viathecomm unication
module thefo llo wing condition smus tbe met:
R The vehicle iseq uipped withaper manent ly
ins talled com munic ationmodule.
R Mer cedes meconnectis act ive and ready for
oper ation.
R Mer cedes meconn ectisactiv ated forInt er‐
ne taccess.
Fo rmos tMer cedes meconnect services, data
vo lume isavailable whenpurchasin gth eser v‐
ices.
Ad dition aldat avo lume isrequ ired touse som e
fun ction s,e.g .In te rn et radio orWi-Fi hotspo t. Mu
ltimed iasystem 235

If
th edat avo lume limitisreac hed, theav ailabil‐
ity ofMer cedesme connectser vices islimit ed.
The datavo lume canbepur chased directl y
fr om amob ilephone netw orkpr ov ider viathe
Mer cedes mePortal.
% Visit an aut hor ized Mercedes-Benz Centerto
fi nd outwh ether itis possible topur chase
dat avo lume inyour count rydir ectly from a
mobi lephon ene tw orkpr ov ider . Connection
status Co
nne ctio nst atus overview 1
Displa yof thecomm unication modulerecep‐
tion field stre ngt h
2 Disp lay of existin gcon nection
Displa yingtheconnecti onstatus
Mul timedi asy stem:
4 System 5
ö Connec tivity #
Select Internet Status . %
Inthecase ofacon nect ionviathecomm uni‐
cation module thefo llo wing status informa‐
tio nis sho wn:
R Type ofnetwork
R Status online /offline Mer
cedes-B enzApps Calling
upMer cedes-B enzApps
Re quirement s:
R The regis tration forth euse ofMer cedes-
Benz Apps hasbeen completed.
R The gener alterm sand conditions have been
con firm ed.
Multimedia system:
4 Connec t5
00C0 Mercedes- BenzApps #
Select anapp.
% The available featur esarecoun try- depend‐
ent .
Licen sefees ma ybe applicable. 236
Multimedia system

Using
Mercedes-Benz Appswithvo ice con‐
tr ol
Re quirement s:
R The regis tration forth euse ofMer cedes-
Benz Apps hasbeen completed.
R The gener alterm sand conditions have been
con firm ed.
The o symbol indicatesthat aMer cedes-
Ben zapp canbeused viavoice con trol. #
Selec ta Mer cedes -Benz app.
The app men uis displa yed. #
Touse voice contr ol:select oLan-
guage. #
Sayth equ estion orcomm and.
% Voice con trol isno tav ailable inall coun tries
and languages. Tu
neIn radio Cal
ling up TuneIn Radio
Re quirement s:
R The Interne tRa dio service isactiv ated.
R The datavo lume isavailable. De
pen dingon thecount ry,dat avo lume may
need tobe pur chased.
R Afast Int erne tconnection fordat atransmis‐
sion free ofinterfere nce.
The service sar ecou ntry-dependen t.
Fo rmor einf ormation, consultanauthor ized
Mer cedes-B enzCent er.
Multimedia system:
4 Radio 5
Þ Radio Source #
Select TuneIn Radio.
The TuneIn Radio displa yappear s.The last
st atio nse tst ar ts pla ying .
% The connectionqu alit ydepen dson thelocal
mobile phonerecep tion. Ov
ervie wof TuneIn Radio 1
Interne tRa dio prov ider
2 Selec tedcat egor y
3 Displa y(if con nectedto privat euser
accoun t)
4 Datatra nsf errate
5 Current statio nis stor ed asafa vo rite
6 Addition alinf ormation onthecur rent statio n Mult
imed iasystem 23
7

Selec
tingandconne ctingTuneIn Radio sta‐
tion s
Mul timedi asy stem:
4 Radio 5
Þ Radio Source
5 TuneIn Radio5
00D3 Search #
Select acat egor y. #
Select ast atio n.
The connectionis es tablished automatic ally.
or #
Select EnterAddress orPOI . #
Enterast atio nnam eusin gth eent ryfield.
% Arelativ elylar ge volume ofdat acan be
transmit tedwhen usingTuneIn Radio.
Sa ving/dele tingaTu neIn Radio station asa
fa vo rite
Multimedia system:
4 Radio 5
Þ Radio Source
5 TuneIn Radio #
Select ast atio n. #
Press and hold thecent ralcon trol elemen t
unt ilan audible signalsound s.
The ß symbol appearsby thest atio n
nam e. #
Select ß Favorites.
The listof save dfavo rite statio nsappear s.
or #
Creat ean acc oun tfo rth eonline prov ider
(T uneIn Radio) andthen log inon themulti‐
media system.
Yo ur favo rite sar eim por tedto themultimedia
sy stem.
Dele ting favo rite s #
Select ß Favorites. #
Select ast atio n. #
Press and hold thecent ralcon trol elemen t
unt ilan audible signalsound s.
The ß symbol bythest atio nnam edisap‐
pear s. Se
tting theTu neIn Radio optio ns
Mu ltimed iasystem:
4 Radio 5
Þ Radio Source
5 TuneIn Radio5
Z Option s
The follo wing option sar eav ailable:
R Select Stream: selectth est re am qualit y
R Log into Tune InAc coun t: log into your
Tu neIn user acco unt
R Log Outof Accou nt:log ou tof your TuneIn
us er acco unt #
Select anoptio n. Med
ia Au
dio mode In
fo rm ation ontheaud iomod e &
WARNIN GRisk ofdist ra ction whenha n‐
dl ing data stor ag emedia
If yo uhan dleadat ast or ag emedium while
dr iving, your att entio nis div ertedfrom the 238
Multimedia system