ECO mode MERCEDES-BENZ M-CLASS 2000 User Guide

151 Tele Aid
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data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Initiating an emergency call manually
Briefly press on cover (1) – the cover will open. Press the SOS button (2) briefly (for longer than
2 seconds). The indicator lamp in the SOS button (2)
will flash until the emergency call is concluded. Wait for
a voice connection to the Response Center.
Close the cover (1) after the emergency call is
concluded.


RESET
MODE
1

RESET
MODE
2
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152 Tele Aid
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cluster displayPractical hints Car care Index
Roadside Assistance button •
Located in the overhead control panel is the Roadside
Assistance button•. Briefly press on cover (3) – the
cover will open.
Pressing and holding the Roadside Assistance
button• (for longer than 2 seconds) will initiate a
call to a Mercedes-Benz Roadside Assistance dispatcher.
The button will flash while the call is in progress. The
message “ROADSIDE ASSISTANCE – CONNECTING
CALL” appears in the MCS display.
Wa r n i n g !
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, vehicle in
a dangerous road location), please do not wait for
voice contact after you have pressed the emergency
button. Carefully leave the vehicle and move to a
safe location. The Response Center will
automatically contact local emergency officials
with the vehicle’s approximate location if they
receive an automatic “SOS” signal and cannot make
voice contact with the vehicle occupants.

RESET
MODE
3
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153 Tele Aid
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data Instruments
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cluster displayPractical hints Car care Index When the connection is established, the message
“ROADSIDE ASSISTANCE – CALL CONNECTED”
appears in the MCS display. The Tele Aid system will
transmit data generating the vehicle identification
number, model, color and location (subject to
availability of cellular and GPS signals).
While the call is connected, you can change to
navigation menu by pressing NAVI button on the MCS.
A voice connection between the Roadside Assistance
dispatcher and the occupants of the vehicle will be
established. When a voice connection is established the
audio system mutes and the message “TELE AID –
ROADSIDE ASSISTANCE CALL ACTIVE” appears in the
MCS display. The nature of the need for assistance can
then be described. The Mercedes-Benz Roadside
assistance dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow your
vehicle to the nearest Mercedes-Benz Center. For
services such as labor and/or towing charges may apply.
Refer to the Roadside Assistance manual for more
information.These programs are only available in the USA:
•Sign and Drive services: Services such as jump start,
a few gallons of fuel or the replacement of a f lat tire
with the vehicle spare tire are obtainable,
•Remote Vehicle Diagnostics: This function permits
the Mercedes-Benz Roadside Assistance dispatcher
to download malfunction codes and actual vehicle
data.
Notes:
The indicator lamp in the Roadside Assistance
button• remains illuminated in red for
approximately 10 seconds during the system self-check
after turning key in steering lock to position 2 (together
with the “SOS” button and the Information
button¡).
See system self-check on page 148 when the indicator
lamp does not light up in red or stay on longer than
approximately 10 seconds.
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154 Tele Aid
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data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
If the indicator lamp in the Roadside Assistance
button• is illuminated continuously and there was
no voice connection to the Response Center established,
then the Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “ROADSIDE
ASSISTANCE – CALL FAILED” appears in the MCS
display.
Should this occur, assistance must be summoned by
other means.
Roadside Assistance calls can be terminated using the
END button on the MCS unit.Information button ¡
Located in the overhead control panel is the Information
button¡. Briefly press on cover (3) – the cover will
open.
Pressing and holding the Information button¡ (for
longer than 2 seconds) will initiate a call to the Client
Assistance Center. The button will flash while the call is
in progress. The message “INFO – CONNECTING CALL”
appears in the MCS display. When the connection is
established, the message “INFO – CALL CONNECTED”
appears in the MCS display.

RESET
MODE
3
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155 Tele Aid
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data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index The Tele Aid system will transmit data generating the
vehicle identification number, model, color and location
(subject to availability of cellular and GPS signals).
While the call is connected, you can change to
navigation menu by pressing NAVI button on the MCS.
A voice connection between the Client Assistance
Center representative and the occupants of the vehicle
will be established. When a voice connection is
established, the audio system mutes and the message
“TELE AID – INFO CALL ACTIVE” appears in the MCS
display. Information regarding the operation of your
vehicle, the nearest Mercedes-Benz Light Truck Center
or Mercedes-Benz USA products and services is
available to you.
For more details concerning Tele Aid, please visit
www.mbusa.com and use your ID and password, sent to
you separately, to learn more (USA only).Notes:
The indicator lamp in the Information button¡
remains illuminated in red for approximately
10 seconds during the system self-check after turning
key in steering lock to position 2 (together with the
“SOS” button and the Roadside Assistance button•).
See system self-check on page 148 when the indicator
lamps do not light up in red or stay on longer than
approximately 10 seconds.
If the indicator lamp in the Information button¡ is
illuminated continuously and there was no voice
connection to the Response Center established, then the
Tele Aid system could not initiate an Roadside
Assistance call (e.g. the relevant cellular phone network
is not available). The message “Info – CALL FAILED”
appears in the MCS display.
Should this occur, information must be summoned by
other means.
Information calls can be terminated using the END
button on the MCS unit.
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157 Tele Aid
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data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Important!
If the indicator lamp continues to flash or the system
does not reset, contact the Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada), or Mercedes-Benz Client Assistance at
1-800-FOR-MERCedes (1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp for the respective button flashes
until the call is concluded and this can only be
completed by a Response Center or Client Assistance
Center representative, except Roadside assistance and
Information calls, which can also be terminated by
using the End button on the MCS unit.
When a Tele Aid call has been initiated, the MCS system
audio is muted and the selected mode (radio, tape or
CD) pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the vehicle
must be parked. Disconnect the coiled cord and place
the call. The navigation system (if engaged) will
continue to run. A pop-up window will appear in the
MCS display to indicate that a Tele Aid call is in
progress.Remote door unlock
In the case you have your vehicle locked unintentionally
(e.g. key inside vehicle), and the reserve key is not
handy, contact the Mercedes-Benz Response Center at
1-800-756-9018 (in the USA) or 1-888-923-8367 (in
Canada). You will be asked to provide your password
which you provided when you completed the subscriber
agreement.
Then return to your vehicle and pull outside handle of
liftgate for a minimum of 20 seconds until the “SOS”
button is flashing.
As an alternative, you may unlock the vehicle via
Internet using the ID and password sent to you shortly
after the completion of your Acquaintance Call.
The Response Center will then unlock your vehicle with
the remote door unlocking feature.
Note:
The remote door unlock feature is available if the
relevant cellular phone network is available.
The SOS button will f lash and the message
“EMERGENCY CALL – CALL CONNECTED” will appear
in t he MCS display to indica te receipt of t he d oor unlock
command.
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172 Automatic transmission
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data Instruments
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cluster displayPractical hints Car care Index
Emergency operation (Limp home mode)
If vehicle acceleration worsens or the transmission no
longer shifts, the transmission is most likely operating
in Limp home mode which engages when there is a
malfunction of the transmission. This condition may be
accompanied by the “CHECK ENGINE” malfunction
indicator lamp in the instrument cluster coming on.
In this mode only the 2nd gear or reverse gear can be
activated.To engage 2nd gear or reverse:
1. Sto p t h e v e h i c l e .
2. Move selector lever to position “P”.
3. Turn off the engine.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Move selector lever to position “D” (for 2nd gear), or
move selector lever to position “R” (for reverse gear).
Have the transmission checked at your authorized
Mercedes-Benz Light Truck Center as soon as possible.
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179 Driving instructions
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cluster displayPractical hints Car care Index Tire speed rating
ML 320 and ML 430:
Your vehicle is factory equipped with “H”-rated tires,
which have a speed rating of 130 mph (210 km / h).
An electronic speed limiter prevents your vehicle from
exceeding the tire speed rating.
ML 55 AMG:
Your vehicle is factory equipped with “W”-rated tires,
which have a speed rating of 168 mph (270 km / h).
Despite the tire rating, local speed limits should be
obeyed. Use prudent driving speeds appropriate to
prevailing conditions.Snow chains
Use only snow chains that are tested and recommended
by Mercedes-Benz. Your authorized Mercedes-Benz
Light Truck Center will be glad to advise you on this
subject.
Snow chains should be used on all four wheels. With
only two chains available, they should be mounted on
the rear wheels. Follow the manufacturer’s mounting
instructions.
Snow chains should only be driven on snow covered
roads at speeds not to exceed 30 mph (50 km / h).
Remove chains as soon as possible when driving on
roads without snow.
When driving with snow chains, press the ESP control
switch to OFF, refer to page 207.
Model ML 55 AMG
Use of snow chains is not permissible with tire size
285 / 50 R 18.
Wa r n i n g !
Even when permitted by law, never operate a
vehicle at speeds greater than the maximum speed
rating of the tires.Exceeding the maximum speed for which tires are
rated can lead to sudden tire failure causing loss of
vehicle control and resulting in personal injury
and possible death.
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180 Driving instructions
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cluster displayPractical hints Car care Index
Winter driving instructions
The most important rule for slippery or icy roads is to
drive sensibly and to avoid abrupt acceleration, braking
and steering maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding, move
selector lever to position “N”. Try to keep the vehicle
under control by corrective steering action.
Caution!
Do not use LOW RANGE mode when driving on ice or
packed snow. At speeds below 18 mph (30 km / h)
vehicle steering is adversely affected by the LOW
RANGE ABS.
Road salts and chemicals can adversely affect braking
efficiency. Increased pedal force may become necessary
to produce the normal brake effect. We therefore
recommend depressing the brake pedal periodically
when traveling at length on salt-strewn roads. This can
bring road salt impaired braking efficiency back to
normal. A prerequisite is, however, that this be done
without endangering other drivers on the road.If the vehicle is parked after being driven on salt treated
roads, the braking efficiency should be tested as soon as
possible after driving is resumed while observing the
safety rules in the previous paragraph.
Wa r n i n g !
If the vehicle becomes stuck in snow, make sure
that snow is kept clear of the exhaust pipe and
from around the vehicle with engine running.
Otherwise, deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in unconsciousness
and death.To assure sufficient fresh air ventilation, open a
window slightly on the side of the vehicle not
facing the wind.
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183 Driving instructions
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data Instruments
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cluster displayPractical hints Car care Index Off-Road driving
Familiarize yourself with the vehicle characteristics and
gear changing before you attempt any difficult terrain
off-road driving. We recommend that you start out with
easy off-road travel.
Please read this chapter carefully before you begin
off-road travel.
Special driving features are available for specific kinds
of operation:
•LOW RANGE mode, see page 209
•LOW RANGE - ABS, see page 202
•LOW RANGE - 4-ETS+, see page 204
•LOW RANGE - ESP, see page 208
Engage the LOW RANGE mode before driving under
off-road conditions. For switching LOW RANGE mode on
and off see page 209.
Fasten items being carried as securely as possible, see
page 136.
We recommend to keep doors, liftgate, windows, and
roof closed whenever driving in off-road mode.Important!
Adjust vehicle speed to condition of terrain. The more
uneven, rutty and steeper the terrain, the lower the
speed should be.
Watch out for obstacles, such as rocks, holes,
tree-stumps, ruts.
Be especially careful when driving in unknown
territory. Eventually get out of the vehicle and scout the
path you intend to take.
Continuous and speedy driving in sandy soil overcomes
the vehicle rolling resistance, and helps to prevent the
vehicle from sinking into the ground.
Do not initiate jumps with the vehicle. It interrupts the
forward momentum of the vehicle.
Sand, dirt, mud and other material having friction
property, can cause exceptional wear and tear as well as
failure of the brakes.
In this case the brakes may be less effective or even fail
when you most need them. Always clean and check the
brakes following each off-road trip.
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