tow MERCEDES-BENZ M-Class 2011 W164 Manual Online

Make sure that the battery is connected and
charged. You will otherwise not be able to:
R turn the SmartKey to position 2 in the
ignition lock.
R shift the automatic transmission to
position N.
i Switch off the automatic locking feature
before the vehicle is towed ( Y page 79).
Otherwise, you could lock yourself out of
the vehicle when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
Vehicles with a trailer tow hitch: if possible
secure the towing device on the trailer tow
hitch ( Y page 198).
XRemove the towing eye from the vehicle
tool kit ( Y page 298).GWarning
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.
Vehicles with standard bumpers
Vehicles with the AMG Sports package
XPress the mark on cover : inwards, in the
direction of the arrow.XTake cover : off the opening.XScrew the towing eye in clockwise to the
stop and tighten it.318Towing and tow-startingRoadside assistance
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Removing the towing eye XLoosen the towing eye and unscrew it.XAttach cover : to the bumper and press
until it engages.XPlace the towing eye in the vehicle tool kit.
Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When having your vehicle towed with the rear
axle raised, observe the important safety
notes ( Y page 317).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
XSwitch on the hazard warning flashers
( Y page 109).XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing vehicles with both axles on
the ground
When having your vehicle towed, observe the
important safety notes ( Y page 317).
GWarning
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
The automatic transmission automatically
shifts to position P when you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position N when towing, do the
following:XMake sure that the vehicle is stationary and
that the SmartKey is in position 0 in the
ignition lock.XTurn the SmartKey to position 2 in the
ignition lock.
On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button
( Y page 139).XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the parking brake.XSwitch on the hazard warning flashers
( Y page 109).XLeave the SmartKey inserted in the ignition
lock in position 2.
i
When towing with the hazard warning
flashers switched on, use the combination
switch as usual to signal in which direction
you are changing. In this case, only the
indicator lamps for the direction of travel
flash. When you reset the combination
switch, the hazard warning flashers start
flashing again.
Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or
transporter if you wish to transport it.
XTurn the SmartKey to position 2 in the
ignition lock.XShift the automatic transmission to
position N.Towing and tow-starting319Roadside assistanceBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 319Z

As soon as the vehicle has been loaded: XPrevent the vehicle from rolling away by
applying the parking brake.XShift the automatic transmission to
position P.XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle's transmission, front, or rear
axle is damaged, have the vehicle transported
on a truck or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N , you must provide power to the vehicle's
electrical system in the same way as when
jump-starting ( Y page 315).
Have the vehicle transported on a transporter
or trailer.
Recovering a vehicle that has become
stuck
! Pull away smoothly, slowly, and in a
straight line when pulling out a vehicle that
has become stuck. Excessive tractive
power could damage the vehicles.
If the drive wheels have become stuck in
loose or muddy ground, pull the vehicle out
with extreme caution, particularly if it is
laden.
Never attempt to recover a stuck vehicle with
a trailer attached.
Pull out the vehicle backwards, if possible
using the tracks it made when it became
stuck.
Fuses
Important safety guidelines
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
will fail.
GWarning
Only use fuses approved by Mercedes-Benz
with the specified amperage for the system in
question and do not attempt to repair or
bridge a blown fuse. Using other than
approved fuses or using repaired or bridged
fuses may cause an overload leading to a fire,
and/or cause damage to electrical
components and/or systems. Have the cause
determined and remedied by an authorized
Mercedes-Benz Center.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart. An authorized
Mercedes-Benz Center will be happy to
advise you.
i If a fuse has blown, visit a breakdown
service or an authorized Mercedes-Benz
Center.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
320FusesRoadside assistance
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Before changing a fuseXPark the vehicle and apply the parking
brake.XSwitch off all electrical consumers.XRemove the key from the ignition lock.
The fuses are located in various fuse boxes:
R fuse box on the front-passenger side of the
dashboard
R fuse box in the engine compartment on the
right-hand side of the vehicle, when viewed
in the direction of travel
R fuse box in the cargo compartment on the
right-hand side of the vehicle, when viewed
in the direction of travel
The fuse allocation chart is located in the
vehicle tool kit ( Y page 298) in the stowage
compartment under the trunk floor.
Fuse box in the cockpit
! Do not use a pointed object such as a
screwdriver to open the cover in the
dashboard. You could damage the
dashboard or the cover.
XTo open: pull cover : outwards in the
direction of the arrow and remove it.XTo close: clip in cover : on the front of
the dashboard.XFold cover : inwards until it engages.Fuse box in the engine compartmentXOpen the hood ( Y page 282).
Example shows ML 350 (ML 350 BlueTEC, ML 550,
AMG vehicles are similar)
XRemove any existing moisture from the
fuse box using a dry cloth.XTo open: open clamps ;.XFold up cover : and remove it towards the
front of the vehicle.XTo close: check whether the rubber seal is
lying correctly in cover :.XInsert cover : at the rear of the fuse box
into the retainer.XFold down cover : and close clamps ;.
!
The cover must be seated properly,
otherwise moisture or dirt could impair the
function of the fuses.
XClose the hood ( Y page 283).
Fuse box in the cargo compartment
XOpen the tailgate.Fuses321Roadside assistanceBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 321Z

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety guidelines
Contact an authorized Mercedes-Benz Center
if you require information on tested and
recommended tires and wheels for summer
and winter driving. Advice on purchasing and
caring for tires is also available there.
GWarning
Replace rims or tires with the same
designation, manufacturer and type as shown
on the original part. For further information
contact an authorized Mercedes-Benz Center.
If incorrectly sized rims and tires are
mounted, the wheel brakes or suspension
components can be damaged. Also, the
operating clearance of the wheels and the
tires may no longer be correct.
GWarning
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can result
in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or
recommended by Mercedes-Benz, since
previous damage cannot always be
recognized on retreads. The operating safety
of the vehicle cannot be assured when such
tires are used.
GWarning
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle appears
unsafe, have the vehicle towed to the nearest
authorized Mercedes-Benz Center or tire
dealer for repairs.
GWarning
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
might lose control of the vehicle. Continued
driving with a flat tire or driving at high speed
with a flat tire will cause excessive heat build-
up and possibly a fire.
! For safety reasons, Mercedes-Benz
recommends that you only use tires,
wheels and accessories which have been
approved by Mercedes-Benz specifically
for your vehicle. These tires have been
specially adapted for use with the control
systems, such as ABS or ESP ®
, and are
marked as follows:
R MO = Mercedes-Benz Original
R MOE = Mercedes-Benz Original Extended
(tires with run-flat characteristics)
R MO1 = Mercedes-Benz Original (AMG)
Only use Mercedes-Benz Original Extended
tires on wheels that have been specifically
approved by Mercedes-Benz.
If you use other tires, wheels and
accessories, Mercedes-Benz cannot
accept any responsibility for damage that
may result from this. Further information
about tires, wheels and approved
combinations can be obtained from any
authorized Mercedes-Benz Center.
i Further information about tires and
wheels can be obtained from any
authorized Mercedes-Benz Center.
324Important safety guidelinesTires and wheels
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Additional specifications of tire pressure
values for loads can also be found on the tire
pressure table on the inside of the fuel filler
flap.
The tire pressure for emergency spare wheels
can be found:
R on the yellow sticker on the wheel rim of
the emergency spare wheel
R in the "Tires" section ( Y page 347) in this
Operator's Manual
R on the Tire and Loading Information placard
on the driver’s door B-pillar
i The specifications shown in the examples
in the tire pressure tables are only
examples. Tire pressure specifications are
vehicle-specific and may deviate from the
data shown here. The tire pressure
specifications that are valid for your vehicle
can be found on your vehicle's tire pressure
table.
The tire pressures in the tire pressure table
on the inside of the fuel filler flap are valid for
all approved tires installed at the factory,
unless stated otherwise.
The tire pressure table is valid for all approved tires
installed at the factory (example)
If the tire pressure precedes a tire size, the
tire pressure specification is only valid for this
tire size. The vehicle loading conditions
"partially laden" or "fully laden" are specified
using a differing number of persons and
luggage in the table. The actual number of
seats may differ from this.
Tire pressure table with tire sizes (example)
Some tire pressure tables only show the rim
diameter instead of the complete tire size,
e.g. R18 . The rim diameter is a component of
the tire size and can be read from the tire
sidewall ( Y page 341).
i
For vehicles towing a trailer, the fully
laden value on the tire inflation pressure
label located on the inside of the fuel filler
flap is valid for the rear axle.
Tire pressure too low or too high
Underinflated tires
GWarning
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
328Tire pressuresTires and wheels
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message will appear in the multifunction
display.GWarning!
When the multifunction display shows the
message Tire Pressure Check Tires , one
or more of your tires are significantly
underinflated. You should stop and check
your tires as soon as possible, and inflate
them to the proper tire inflation pressure as
indicated on the vehicle’s Tire and Loading
Information placard or on the tire inflation
pressure label.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to
tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
Each tire, including the spare, should be
checked at least once a month when cold.
Inflate the tires to the recommended tire
inflation pressure as specified on
R the Tire and Loading Information placard on
the driver’s door B-pillar
or
R the tire inflation pressure label located on
the inside of the fuel filler flap
GWarning!
The tire pressure loss warning system does
not provide a warning for wrongly selected tire
inflation pressures. Always adjust tire
inflation pressure according to the Tire and
Loading Information placard on the driver's
door B-pillar or on the tire inflation pressure
label located on the inside of the fuel filler flap.
The tire pressure loss warning system does
not replace regular checks of the tire inflation
pressures since a gradual pressure loss in
more than one tire cannot be detected by the
tire pressure loss warning system.
The tire pressure loss warning system is not
able to issue a warning due to a sudden
dramatic loss of tire inflation pressure (e.g.
tire blowout caused by a foreign object). In
this case bring the vehicle to a halt by carefully
applying the brakes and avoiding abrupt
steering maneuvers.
The function of the tire pressure loss warning
system is limited or delayed if:
R snow chains are mounted on your vehicle's
tires.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style
(cornering at high speeds or driving with
high rates of acceleration).
R you are towing a very heavy or large trailer.
R you are driving with a heavy load or a load
on the roof.
Restarting the tire pressure loss
warning system
Restart the tire pressure loss warning system
if you have:
R changed the tire pressure
R changed the wheels or tires
R mounted new wheels or tires
XBefore restarting, make sure that the tire
pressures are set properly on all four tires
for the respective operating conditions,
using the Tire and Loading Information
placard on the B-pillar on the driver's side
or the tire pressure table on the fuel filler
flap.XObserve the notes in the section on tire
pressures ( Y page 326).GWarning!
The tire pressure loss warning system can
only give reliable warnings if you have set the
correct tire pressure.
If an incorrect tire pressure is set, these
incorrect values will be monitored.
A tire with insufficient pressure results in
vehicle instability when driving, thus
increasing the risk of an accident.
330Tire pressuresTires and wheels
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Steps for determining the maximum cargo
The following steps have been developed as required of all manufacturers under Title 49, Code
of U.S. Federal Regulations, Part 575 pursuant to the "National Traffic and Motor Vehicle
Safety Act of 1966".XStep 1: Locate the statement "The combined weight of occupants and cargo should never
exceed XXX kg or XXX lbs." on your vehicle's Tire and Loading Information placard.XStep 2: Determine the combined weight of the driver and passengers that will be traveling
in your vehicle.XStep 3: Subtract the combined weight of the driver and passengers from XXX kilograms or
XXX lbs.XStep 4: The resulting figure equals the available amount of cargo and luggage load capacity.
For example, if the "XXX" amount equals 1400 lbs and there will be five 150 lbs passengers
in your vehicle, the amount of available cargo and luggage load capacity is 650 lbs (1400 -
750 (5 x 150) = 650 lbs).X Step 5: Determine the combined weight of luggage and cargo being loaded on the vehicle.
For reasons of safety, that weight must not exceed the available cargo and luggage cargo
capacity calculated in step 4.XStep 6 (if applicable): If you intend to tow a trailer behind your vehicle, the load on the
trailer is transferred to your vehicle. Consult this manual to determine how this reduces the
available cargo and luggage load capacity of your vehicle ( Y page 338).
The following table shows examples on how to calculate total load and cargo capacities with
varying seating configurations and number and size of occupants. The following examples use
a cargo limit of 1 500 lbs (680 kg). This is for illustration purposes only. Make sure you
always use the actual load limit for your vehicle stated on the vehicle's Tire and Loading
Information placard ( Y page 335).
Example 1Example 2Example 3Step 1Combined maximum
weight of occupants
and cargo (data from
the Tire and Loading
Information placard)1500 lbs
(680 kg)1500 lbs
(680 kg)1500 lbs
(680 kg)Example 1Example 2Example 3Step 2Number of people in
the vehicle (driver
and occupants)531Distribution of the
occupantsFront: 2
Rear: 3Front: 1
Rear: 2Front: 1336Loading the vehicleTires and wheels
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Example 1Example 2Example 3Weight of the
occupantsOccupant 1:
150 lbs (68 kg)
Occupant 2:
180 lbs (82 kg)
Occupant 3:
160 lbs (73 kg)
Occupant 4:
140 lbs (63 kg)
Occupant 5:
120 lbs (54 kg)Occupant 1:
200 lbs (91 kg)
Occupant 2:
190 lbs (86 kg)
Occupant 3:
150 lbs (68 kg)Occupant 1:
150 lbs (68 kg)Gross weight of all
occupants750 lbs (340 kg)540 lbs (245 kg)150 lbs (68 kg)Example 1Example 2Example 3Step 3Permissible cargo
and trailer load/
noseweight
(maximum gross
vehicle weight rating
from the Tire and
Loading Information
placard minus the
gross weight of all
occupants)1500 lbs
(680 kg) -
750 lbs (340 kg)
= 750 lbs
(340 kg)1500 lbs
(680 kg) -
540 lbs (245 kg)
= 960 lbs
(435 kg)1500 lbs
(680 kg) -
150 lbs (68 kg) =
1350 lbs
(612 kg)
The greater the combined weight of the occupants, the lower the maximum luggage load.
Further information can be found under "Towing a trailer" ( Y page 338).
Vehicle identification plate
Even if you have calculated the total cargo
carefully, you should still make sure that the
gross vehicle weight rating and the gross axle
weight rating are not exceeded. Details can
be found on the vehicle identification plate on
the B-pillar on the driver's side (Y page 334).
Gross vehicle weight: the gross weight of
the vehicle, all passengers, cargo and trailer
load/noseweight (if applicable) must not
exceed the permissible gross vehicle weight.Gross axle weight rating: the maximum
permissible load that can be carried by one
axle (front or rear axle).
To ensure that your vehicle does not exceed
the maximum permissible values (gross
vehicle weight and maximum gross axle
weight rating), have your loaded vehicle
(including driver, occupants, cargo, and full
trailer load if applicable) weighed on a
suitable vehicle weighbridge.Loading the vehicle337Tires and wheelsBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 337Z

TWR (permissible trailer drawbar
noseweight)
The TWR is the maximum permissible weight
that the ball coupling of the trailer tow hitch
can support.
Wear indicator
Narrow bars (tread wear bars) that are
distributed over the tire tread. If the tire tread
is level with the bars, the wear limit of 1
/ 16 in
(1.6 mm) has been reached.
Distribution of the vehicle occupants
Distribution of vehicle occupants over
designated seat positions in a vehicle.
Maximum permissible payload
weight
Nominal load and luggage load plus
68 kilograms (150 lb) multiplied by the
number of seats in the vehicle.
Wheel/tire combinations
Points to remember
GWarning
Observe the "Important safety information"
( Y page 324).
! For safety reasons, Mercedes-Benz
recommends that you only use tires,
wheels and accessories which have been
approved by Mercedes-Benz specifically
for your vehicle. These tires have been
specially adapted for use with the control
systems, such as ABS or ESP ®
, and are
marked as follows:
R MO = Mercedes-Benz Original
R MOE = Mercedes-Benz Original Extended
(tires with run-flat characteristics)
R MO1 = Mercedes-Benz Original (AMG)
Only use Mercedes-Benz Original Extended
tires on wheels that have been specifically
approved by Mercedes-Benz.
If you use other tires, wheels and
accessories, Mercedes-Benz cannot
accept any responsibility for damage that
may result from this. Further information
about tires, wheels and approved
combinations can be obtained from any
authorized Mercedes-Benz Center.
! If you mount tires other than those tested
and recommended by Mercedes-Benz,
characteristics such as handling, noise
levels and fuel consumption, etc. may be
adversely affected. In addition, when
driving with a load, tire dimensional
variations could cause the tires to come
into contact with the bodywork and axle
components. This could result in damage
to the tires or the vehicle.
i Further information about tires and
wheels can be obtained from any
authorized Mercedes-Benz Center.
i The Tire and Load Information placard
with the recommended tire pressures is
attached to the B-pillar on the driver's side.
Further information about driving at high
speeds or driving with vehicle loads that are
lighter than the maximum vehicle load can
be found in the tire pressure table on the
inside of the fuel filler flap. Check tire
pressures regularly, and only when the tires
are cold. Comply with the maintenance
recommendations of the tire manufacturer
in the vehicle document wallet.
Further information on the recommended tire
inflation pressure and on tire pressures for
specific driving conditions, see (Y page 326).
i Notes on the vehicle equipment:
R always mount tires of the same size on a
given axle (left/right).
R always mount the same type of tires on
your vehicle at a given time (summer
tires, winter tires, MOExtended tires).Wheel/tire combinations347Tires and wheelsBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 347Z