MERCEDES-BENZ M-Class 2011 W164 Owner's Manual

M-ClassOperator's ManualBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 1

Symbols
Registered trademarks:
R AdBlue ®
is a registered trademark of the
Association of German Automobile
Manufacturers (VDA).
R BabySmart™ is a registered trademark of
the Siemens Automotive Corp.
R Bluetooth ®
is a registered trademark of the
Bluetooth SIG Inc.
R ESP ®
and PRE-SAFE ®
are registered
trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of
Prince, a Johnson Controls Company.
R SIRIUS and related brands are registered
trademarks of SIRIUS XM Radio Inc.
In this Operator's Manual you will find the
following symbols:GWarning
Warning notices draw your attention to
hazards that endanger your health or life, or
the health or life of others.
! Warning notices draw your attention to
hazards that could cause damage to your
vehicle.
i Practical tips or other information that
could be helpful to you.
XThis symbol indicates instructions
that you must follow.XA number of these symbols
appearing in succession indicates
instructions with several steps.Y pageThis symbol tells you where to look
for further information on a topic.YYThis symbol marks a warning or
procedure which is continued on
the next page.DisplayText in the multifunction display/
COMAND display.BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 2

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.1645843783
É1645843783DËÍ
BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 1

BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 2

Index ....................................................... 4Introduction ......................................... 19At a glance ........................................... 25Safety ................................................... 35Opening and closing ...........................71Seats, steering wheel and mirrors ....91Lights and windshield wipers ..........105Climate control ................................. 121Driving and parking ..........................137On-board computer and displays ....203Loading, stowing and features ........255Maintenance and care ......................281Roadside assistance .........................295Tires and wheels ............................... 323Technical data ................................... 353
Contents3BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 3

1, 2, 3 ...
115 V socket ...................................... 269
12 V socket ........................................ 268
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 191
A
ABS (Anti-lock Braking System) Display message ............................ 228
Function/notes ................................ 65
Warning lamp ................................. 249
Accident (notes) ................................ 297
Active light function (display
message) ............................................ 233
Active service system see Service interval display
Adaptive Damping System (ADS) ..... 184
AdBlue ®
Adding ........................................... 156
Display message ............................ 236
Additional functions (on-board
computer) .......................................... 219
ADS (Adaptive Damping System) ..... 184
Air bags Display message ............................ 225
Front air bag (driver, front
passenger) ....................................... 39
Important safety information ...........38
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................42
Safety guidelines ............................. 37
Side impact air bag ..........................40
Window curtain air bag ....................41
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 129
Air distribution
Setting ........................................... 132
Air filter (display message) .............. 236
Airflow
Setting ........................................... 132
AIRMATIC package ............................ 183
Air nozzles see Air vents .................................. 135
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................133
Air vents ............................................. 135
Important safety information .........134
Rear ............................................... 135
Setting the center air vents ...........135
Setting the side air vents ...............135
Alarm system
see ATA
Ambient lighting (on-board
computer) .......................................... 216
AMG menu (on-board computer) ..... 209
Anti-lock Braking System see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........69
Approach/departure angle .............. 170
Ashtray ............................................... 267
ATA (Anti-Theft Alarm system) Activating/deactivating ...................69
Function ........................................... 69
Switching off the alarm ....................69
Audio menu (on-board computer) .... 211
AUTO lights see Light sensor
Automatic car wash .......................... 288
Automatic transmission DIRECT SELECT lever .....................144
Display message ............................ 243
Driving tips .................................... 147
Emergency running mode ..............151
Kickdown ....................................... 147
Malfunction .................................... 151
Program selector button ................147
Pulling away ................................... 141
Starting .......................................... 141
Trailer towing ................................. 1474IndexBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 4

B
BAS (Brake Assist System) ................. 66
Battery Charging ........................................ 314
Checking (SmartKey) .......................76
Display message ............................ 235
Important safety guidelines
(SmartKey) ....................................... 75
Jump-starting ................................. 315
Replacing (SmartKey) ......................76
Safety notes .................................. 312
Voltage (on-board computer) .........209
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 219
Display message ............................ 239
Function/notes ............................. 189
Trailer towing ................................. 191
BlueTEC
AdBlue ®
......................................... 360
Adding AdBlue ®
............................. 156
Brake fluid
Notes ............................................. 362
Brake fluid level ................................ 286
Brake lamp (display message) ......... 231
Brakes ABS .................................................. 65
BAS .................................................. 66
Brake fluid (notes) .........................362
Display message ............................ 229
High-performance brake system ....163
Maintenance .................................. 162
Parking brake ........................ 159, 163
Warning lamp ................................. 247
Braking
Important safety instructions ......... 161
Breakdown
see Accident (notes)
see Flat tire
Bulbs
Backup lamp .................................. 115
Brake lamp .................................... 115
High-beam headlamps ...................113
License plate lamp .........................116
Low-beam headlamps ....................113Overview ........................................ 112
Parking lamps ................................ 114
Rear fog lamp ................................ 115
Replacing ....................................... 114
Standing lamps (front) ...................114
Standing lamps (rear) ....................115
Tail lamps ...................................... 115
Turn signal lamp ............................ 115
Turn signals (front) ......................... 114
C
CAC (Customer Assistance Center) .........22
California
Important notice for retail
customers and lessees ....................20
Calling up a malfunction
see Display messages
Care
Carpets .......................................... 293
Car wash ........................................ 288
Display ........................................... 292
Gear or selector lever ....................292
Headlamps ..................................... 291
Notes ............................................. 288
Paint .............................................. 290
Plastic trim .................................... 292
Power washer ................................ 289
Rear view camera .......................... 291
Roof lining ...................................... 293
Seat belt ........................................ 293
Seat covers .................................... 292
Sensors ......................................... 291
Steering wheel ............................... 292
Tail pipes ....................................... 291
Trim strips ..................................... 292
Washing by hand ........................... 289
Wheels ........................................... 289
Windows ........................................ 290
Wiper blades .................................. 290
Wooden trim .................................. 292
Cargo compartment cover ............... 261
Cargo compartment enlargement ... 258
Cargo compartment floor ................. 298
Cargo net Attaching ....................................... 262
Important safety information .........261
Index5BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 5

Cargo tie down rings ......................... 260
CD player/CD changer (on-board
computer) .......................................... 212
Center console ..................................... 31
Central locking Automatic locking (on-board
computer) ...................................... 217
SmartKey ......................................... 72
Changing bulbs
Headlamps ..................................... 111
Changing gears .................................. 146
Changing the programming SmartKey ......................................... 75
Checklist
After driving off-road ...................... 168
Before driving off-road ...................167
Child-proof locks
Rear doors ....................................... 63
Special seat belt retractor ...............61
Children
In the vehicle ................................... 58
Restraint systems ............................ 59
Child seat
Automatic recognition .....................48
Automatic recognition/air bag
deactivation, self-test ......................50
ISOFIX (LATCH-type child seat
anchors) ........................................... 61
Special seat belt retractor ...............61
Top Tether ....................................... 62
Troubleshooting ............................... 51
Cigarette lighter ................................ 267
Climate control Activating/deactivating .................128
Activating/deactivating air-
recirculation mode .........................133
Controlling automatically ...............130
Cooling with air dehumidification ..129
Defrosting the windshield ..............132
Demisting the windows .................. 133
Dual-zone automatic climate
control ........................................... 123
Important safety information .........122
Indicator lamp ................................ 130
Multi-zone automatic climate
control ........................................... 124
Problems with "cooling with air
dehumidification" ........................... 130Problems with the rear window
heating .......................................... 133
Rear control panel .................125, 128
Refrigerant ..................................... 362
Setting the air distribution .............132
Setting the airflow .........................132
Setting the air vents ......................135
Setting the temperature ................131
Setting the temperature (rear
compartment) ................................ 131
Switching the MONO function on/
off .................................................. 132
Switching the rear window
heating on/off ............................... 133
Switching the residual heat
function on/off .............................. 134
Clock (on-board computer) ............... 215
Cockpit ................................................. 27
Collapsible spare wheel Inflating ......................................... 309
see Emergency spare wheel
Combination switch .......................... 109
Compass ............................................ 279
Calling up ....................................... 279
Consumption statistics (on-board
computer) .......................................... 219
Convenience closing feature .............. 86
Convenience opening feature ............ 86
Coolant (engine) Checking the level .........................285
Display message ............................ 233
Notes ............................................. 362
Temperature gauge ........................ 208
Cooling
see Climate control
Cornering light (display message) ... 230
Crash-responsive emergency
lighting ............................................... 111
Cruise control .................................... 171
Cruise control lever .......................172
Display message ............................ 239
Cup holder ......................................... 265
Center console .............................. 265
Rear compartment .........................266
Current fuel consumption (on-
board computer) ............................... 2206IndexBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 6

Customer Assistance Center(CAC) ............................................... 22
Customer Relations Department ....... 22
D
Dashboard see Cockpit
Date (on-board computer) ................ 215
Daytime driving lights Display message ............................ 233
Switching on/off (on-board
computer) ...................................... 215
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 216
Interior lighting (on-board
computer) ...................................... 217
Diesel particle filter .......................... 161
Differential locks ............................... 196
Differential locks (display
message) ............................................ 238
Digital speedometer Displaying ...................................... 208
Setting the unit (on-board
computer) ...................................... 214
DIRECT SELECT lever
see Automatic transmission
Display (cleaning instructions) ........ 292
Display messages Brakes ........................................... 228
Calling up (on-board computer) .....222
Clearing (on-board computer) ........222
Engine ............................................ 233
Lamps ............................................ 233
Safety systems .............................. 223
Service interval display ..................287
Tires ............................................... 241
Vehicle ........................................... 243
Distance recorder ............................. 208
Distance warning function
(vehicles with DISTRONIC) ................. 69
Activating/deactivating (on-
board computer) ............................ 219
Distance warning lamp ..................... 253
DISTRONIC ......................................... 173
Display message ............................ 240
Displays in the multifunction
display ........................................... 179
Driving tips .................................... 179
Setting the specified minimum
distance ......................................... 177
Warning lamp ................................. 253
Door
Automatic locking ............................ 79
Automatic locking (on-board
computer) ...................................... 217
Display message ............................ 244
Emergency locking ........................... 80
Emergency unlocking .......................80
Opening (from inside) ......................79
Door control panel
Overview .......................................... 33
Doors
Important safety notes ....................78
Drinking and driving ......................... 160
Drinks holder see Cup holder
Drive program
Automatic ...................................... 148
Manual ........................................... 149
Driving abroad ................................... 171
Driving in mountainous terrain Approach/departure angle ............170
Driving on flooded roads .................. 164
Driving safety system EBD (Electronic Brake force
Distribution) ..................................... 68
ESP ®
(Electronic Stability
Program) .......................................... 66
ETS/4ETS (Electronic Traction
System) ........................................... 67
Important safety information ...........65
Driving safety systems
ABS (Anti-lock Braking System) .......65
BAS (Brake Assist System) ..............66
Distance warning system
(vehicles with DISTRONIC) ...............69
Overview .......................................... 65
Driving systems
Blind Spot Assist ............................ 189
Cruise control ................................ 171
DISTRONIC .................................... 173
Level control .................................. 181Index7BA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 7

PARKTRONIC ................................. 184
Rear view camera .......................... 187
Driving tip
Braking .......................................... 163
Driving tips ........................................ 147
DISTRONIC .................................... 179
Downhill gradients .........................161
Driving on flooded roads ................164
Driving on sand .............................. 168
Driving over obstacles ...................169
Off-road driving .............................. 167
Off-road fording ............................. 164
Tire ruts ......................................... 169
Towing a trailer .............................. 198
Wet road surface ........................... 162
Winter ............................................ 166
DSR (Downhill Speed
Regulation) ......................................... 192
Display message ............................ 239
Setting (on-board computer) .......... 219
DVD audio (on-board computer) ...... 212
E
EASY-ENTRY feature ......................... 100
Activating/deactivating (on-
board computer) ............................ 218
EASY-EXIT feature ............................. 100
Crash-responsive ........................... 101
EASY-PACK cargo compartment
management system ........................ 263
EASY-PACK load-securing kit ........... 263
EBD (Electronic Brake force
Distribution) Display message ............................ 229
Function/notes ................................ 68
Electrical fuses
see Fuses
Electronic Brake-force
Distribution) see EBD
Electronic Stability Program
see ESP ®

Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 153
Vehicle ............................................. 80
Emergency running mode
Automatic transmission .................151
Emergency spare wheel
Storage location ............................ 299
Stowing .......................................... 299
Emergency tensioning device
Function ........................................... 57
Safety guidelines ............................. 37
Emergency unlocking
Tailgate ............................................ 84
Emissions purification
Service and warranty information ....19
Engine
Irregular running ............................ 143
Starting problems ..........................143
Starting the engine with the key ....141
Starting with KEYLESS GO .............141
Switching off .................................. 158
Warning lamp (engine
diagnostics) ................................... 252
Engine electronics
Malfunction .................................... 143
Engine emergency stop .................... 322
Engine number .................................. 356
Engine oil Adding ........................................... 284
Checking the oil level ..................... 283
Display message ............................ 235
Lubricant additives ........................361
Notes about oil grades ................... 361
Temperature (on-board computer) . 209
Viscosity ........................................ 361
ESP ®
(Electronic Stability
Program) Activating/deactivating ...................67
Display message ............................ 223
ETS/4ETS ........................................ 67
Important safety information ...........66
Trailer stabilization ........................... 68
Warning lamp ................................. 250
ETS/4ETS (Electronic Traction
System) ................................................ 67
Exhaust check ................................... 1618IndexBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 8