ATA MERCEDES-BENZ M-Class 2011 W164 Owner's Manual

Welcome to the world of Mercedes-Benz
Before you drive off, please familiarize
yourself with your vehicle and read this
manual, especially the safety and warning
notices. This will help you to obtain the
maximum pleasure from your vehicle and to
avoid endangering yourself and others.
The equipment or product designation of your
vehicle may vary depending on:
R model
R order
R country specification
R availability
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
You cannot therefore base any claims on the
data, illustrations or descriptions contained
in this manual.
The following are integral parts of the vehicle:
R Operator's Manual
R Brief Instructions 1
R Service Booklet
R Supplements relating to vehicle equipment
Keep these documents in the vehicle at all
times. When you sell the vehicle, always pass
the documents on to the new owner.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company1 Canada only.1645843783
É1645843783DËÍ
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Index ....................................................... 4Introduction ......................................... 19At a glance ........................................... 25Safety ................................................... 35Opening and closing ...........................71Seats, steering wheel and mirrors ....91Lights and windshield wipers ..........105Climate control ................................. 121Driving and parking ..........................137On-board computer and displays ....203Loading, stowing and features ........255Maintenance and care ......................281Roadside assistance .........................295Tires and wheels ............................... 323Technical data ................................... 353
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1, 2, 3 ...
115 V socket ...................................... 269
12 V socket ........................................ 268
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 191
A
ABS (Anti-lock Braking System) Display message ............................ 228
Function/notes ................................ 65
Warning lamp ................................. 249
Accident (notes) ................................ 297
Active light function (display
message) ............................................ 233
Active service system see Service interval display
Adaptive Damping System (ADS) ..... 184
AdBlue ®
Adding ........................................... 156
Display message ............................ 236
Additional functions (on-board
computer) .......................................... 219
ADS (Adaptive Damping System) ..... 184
Air bags Display message ............................ 225
Front air bag (driver, front
passenger) ....................................... 39
Important safety information ...........38
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........48
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................42
Safety guidelines ............................. 37
Side impact air bag ..........................40
Window curtain air bag ....................41
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 129
Air distribution
Setting ........................................... 132
Air filter (display message) .............. 236
Airflow
Setting ........................................... 132
AIRMATIC package ............................ 183
Air nozzles see Air vents .................................. 135
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................133
Air vents ............................................. 135
Important safety information .........134
Rear ............................................... 135
Setting the center air vents ...........135
Setting the side air vents ...............135
Alarm system
see ATA
Ambient lighting (on-board
computer) .......................................... 216
AMG menu (on-board computer) ..... 209
Anti-lock Braking System see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........69
Approach/departure angle .............. 170
Ashtray ............................................... 267
ATA (Anti-Theft Alarm system) Activating/deactivating ...................69
Function ........................................... 69
Switching off the alarm ....................69
Audio menu (on-board computer) .... 211
AUTO lights see Light sensor
Automatic car wash .......................... 288
Automatic transmission DIRECT SELECT lever .....................144
Display message ............................ 243
Driving tips .................................... 147
Emergency running mode ..............151
Kickdown ....................................... 147
Malfunction .................................... 151
Program selector button ................147
Pulling away ................................... 141
Starting .......................................... 141
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Exhaust tail pipe (cleaning
instructions) ...................................... 291
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 101
Dipping (automatic) .......................102
Folding in/out (automatically) .......102
Folding in/out (electrically) ...........102
Folding in when locking (on-board
computer) ...................................... 218
Out of position ............................... 102
Setting ........................................... 102
Storing settings (memory
function) ........................................ 103
Storing the parking position ..........103
Exterior view ........................................ 26
F
Filling capacity see Technical data
First-aid kit ......................................... 297
Flat tire Changing a wheel/mounting the
spare wheel ................................... 305
MOExtended run-flat system .........311
Preparing the vehicle .....................300
Raising the vehicle .........................306
TIREFIT kit ...................................... 301
Floormat ............................................. 279
Front fog lamp (display
message) ............................................ 232
Fuel Additives ........................................ 359
Notes ............................................. 358
Premium-grade unleaded gasoline . 358
Refueling ........................................ 151
Specifications ................................ 358
Troubleshooting ............................. 155
Fuel consumption
Current (on-board computer) .........220
Notes ............................................. 160
Fuel filler cap (display message) ..... 236
Fuel filler flap Emergency release ........................153
Opening/closing ............................ 153
Fuel filter (display message) ............ 236
Fuel level
Calling up the range (on-board
computer) ...................................... 220
Fuses
Dashboard fuse box .......................321
Engine emergency stop .................322
Fuse allocation chart .....................321
Fuse box in the cargo
compartment ................................. 321
Fuse box in the engine
compartment ................................. 321
Notes ............................................. 320
G
Garage door opener Clearing the memory .....................279
Notes ............................................. 276
Opening/closing the garage door ..278
Programming the remote control ...276
Gear indicator (on-board
computer) .......................................... 209
Gear or selector lever (cleaning
guidelines) ......................................... 292
Genuine Mercedes-Benz parts ......... 354
Genuine wood trim and trim strips
(cleaning instructions) ...................... 292
Glove box ........................................... 257
GTW (Gross Trailer Weight)
(definition) ......................................... 345
H
Headlamp cleaning system .............. 109
Adding washer fluid .......................286
Notes ............................................. 363
Headlamp delayed switch-off
see Delayed switch-off, exterior lighting
Headlamp mode (daytime driving)
see Daytime running lamps
Headlamps
Cleaning ......................................... 291
Misting up ...................................... 110
Setting ........................................... 116
Head restraint
Adjusting (electrically) .....................95
Head restraints
Adjusting (manually) ........................95
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Belt force limiters ............................ 57
Cleaning ......................................... 293
Correct usage .................................. 54
Emergency Tensioning Devices ........ 57
Fastening ......................................... 55
Important safety guidelines .............53
Releasing ......................................... 56
Safety guidelines ............................. 37
Switching belt adjustment on/off
(on-board computer) ......................218
Warning lamp ................................. 248
Warning lamp (function) ................... 57
Seat heating
Indicator lamp (Malfunction) ............98
Seats
Adjusting (electrically) .....................94
Adjusting the 4-way lumbar
support ............................................ 97
Adjusting the head restraint ............95
Cleaning the cover .........................292
Correct driver's seat position ........... 92
Important safety instructions ...........93
Multicontour seat ............................ 97
Storing settings (memory
function) ........................................ 103
Switching seat heating on/off .........97
Switching the seat ventilation on/
off .................................................... 98
Seat ventilation
Indicator lamp (Malfunction) ............99
Securing hooks .................................. 260
Sensors (cleaning instructions) ....... 291
Service indicator see Service interval display
Service interval display .................... 287
Displaying a service message (on-
board computer) ............................ 287
Service products
AdBlue ®
special additives ..............360
Brake fluid ..................................... 362
Coolant (engine) ............................ 362
Engine oil ....................................... 361
Filling capacity ............................... 357
Fuel ................................................ 358
Important safety notes ..................356
Notes ............................................. 356Refrigerant (air-conditioning
system) .......................................... 362
Washer fluid ................................... 363
Settings
Factory (on-board computer) .........213
On-board computer .......................213
Shift ranges ....................................... 148
Side impact air bag ............................. 40
Side marker lamp (display
message) ............................................ 232
Side windows Convenience closing feature ............86
Convenience opening feature ..........86
Important safety information ...........84
Opening/closing .............................. 85
Resetting ......................................... 87
Troubleshooting ............................... 87
Sliding sunroof
Important safety information ...........88
Troubleshooting ............................... 89
see Tilt/sliding sunroof
SmartKey
Changing the battery .......................76
Changing the programming .............75
Checking the battery .......................76
Important safety notes ....................72
Malfunction ...................................... 77
Snow chains ...................................... 165
Socket ................................................ 268
Dashboard ..................................... 268
Front-passenger footwell ...............268
Luggage compartment ...................269
Rear compartment .........................269
SOS
see mbrace
Spare wheel
Notes/data .................................... 352
Storage location ............................ 299
Stowing .......................................... 299
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 208
Segments ...................................... 205
Setting the unit (on-board
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SRS (Supplemental Restraint
System) Display message ............................ 224
Introduction ..................................... 36
Warning lamp ................................. 251
Warning lamp (function) ................... 36
Standard display (on-board
computer) .......................................... 208
Starting the engine Important safety instructions ......... 140
Station
see Radio
Status line (on-board computer)
Multifunction display .....................206
Selecting the display ...................... 214
Steering (display message) .............. 244
Steering wheel Adjusting (electrically) ...................100
Adjusting (manually) ........................99
Buttons (on-board computer) ......... 205
Cleaning ......................................... 292
Important safety instructions ...........99
Memory function (storing
settings) ......................................... 100
Steering wheel heating ..................100
Storing settings (memory
function) ........................................ 103
Steering wheel heating
Indicator lamp (Malfunction) ..........100
Steering wheel paddle shifters ........ 148
Stowage compartments Armrest (under) ............................. 257
Glove box ....................................... 257
Stowage space
Center console .............................. 257
Center console (rear) .....................258
Cup holders ................................... 265
Important safety information .........256
Submenu (on-board computer)
Convenience .................................. 218
Instrument cluster .........................214
Lighting .......................................... 215
Time/Date ..................................... 215
Vehicle ........................................... 217
Summer opening
see Convenience opening feature
Sun visor ............................................ 266Supplemental Restraint System
see SRS
Surround lighting (on-board
computer) .......................................... 215
SUV (Sport Utility Vehicle) .......................21
Switching off the alarm (ATA) ............ 69
T
Tachometer ........................................ 204
Tailgate Display message ............................ 244
Emergency unlocking .......................84
Important safety guidelines .............80
Limiting the opening angle ...............83
Taillight
see Tail lamps
Tank contents
Gauge .............................................. 28
Technical data ................................... 354
ML 350 .......................................... 364
ML 350 4MATIC ............................. 364
ML 350 BlueTEC 4MATIC ...............363
ML 550 4MATIC ............................. 364
ML 63 AMG ................................... 365
Tires/wheels ................................. 347
TELEAID
Call priority .................................... 274
Display message ............................ 224
Downloading destinations
(COMAND) ..................................... 274
Emergency call .............................. 271
Important safety notes ..................270
Locating a stolen vehicle ...............275
MB info call button ........................273
Roadside Assistance button ..........272
Self-test ......................................... 271
System .......................................... 271
Vehicle remote unlocking ..............275
Telephone
Accepting a call ............................. 220
Display message ............................ 245
Menu (on-board computer) ............220
Number from the phone book ........ 221
Redialing ........................................ 221
Rejecting/ending a call .................221
Telephone compartment .................. 257
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Telescopic rod (EASY-PACK load-
securing kit) ....................................... 264
Temperature Coolant (on-board computer) ......... 208
Displaying the outside
temperature ................................... 208
Engine oil (on-board computer) ...... 209
Outside temperature ...................... 204
Setting ........................................... 131
Theft deterrent locking system
Immobilizer ...................................... 69
Tilt/sliding sunroof
Opening/closing .............................. 89
Resetting ......................................... 89
Time (on-board computer) ................ 215
Timer (on-board computer) .............. 209
TIREFIT kit .......................................... 301
Tire pressure Calling up (on-board computer) .....331
Checking manually ........................329
Display message ............................ 241
Maximum ....................................... 334
Notes ............................................. 327
Not reached (TIREFIT) ....................303
Pressure loss warning ....................329
Reached (TIREFIT) ..........................304
Recommended ............................... 326
Tire pressure monitor
Warning lamp ................................. 253
Tire pressure monitoring system
Function/notes ............................. 331
Restarting ...................................... 333
Tires
Aspect ratio (definition) .................346
Average weight of the vehicle
occupants (definition) ....................344
Bar (definition) ............................... 344
Characteristics .............................. 344
Checking ........................................ 325
Cleaning ......................................... 326
Definition of terms .........................344
Direction of rotation ......................338
Distribution of the vehicle
occupants (definition) ....................347
DOT, Tire Identification Number
(TIN) ............................................... 343
DOT (Department of
Transportation) (definition) ............344Flat tire .......................................... 300
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 345
GTW (Gross Trailer Weight)
(definition) ..................................... 345
Guidelines to be observed .............325
GVW (Gross Vehicle Weight)
(definition) ..................................... 345
GVWR (Gross Vehicle Weight
Rating) (definition) .........................345
Increased vehicle weight due to
optional equipment (definition) ......345
Kilopascal (kPa) (definition) ...........345
Labeling (overview) ........................340
Load bearing index (definition) ......346
Load index ..................................... 343
Load index (definition) ...................345
Maximum loaded vehicle weight
(definition) ..................................... 345
Maximum load on a tire
(definition) ..................................... 346
Maximum permissible tire
pressure (definition) ....................... 346
Maximum tire load .........................338
Maximum tire loading (definition) ..346
Optional equipment weight
(definition) ..................................... 346
PSI (pounds per square inch)
(definition) ..................................... 346
Replacing ....................................... 340
Service life ..................................... 325
Sidewall (definition) .......................346
Speed index (definition) .................345
Storing ........................................... 326
Structure and characteristics
(definition) ..................................... 344
Temperature .................................. 339
TIN (Tire Identification Number)
(definition) ..................................... 346
Tire bead (definition) ......................346
Tire pressure (definition) ................346
Tire pressures (recommended) ......344
Tire quality classes ........................338
Tire size (data) ............................... 347
Tire size designation, load-bearing
capacity, speed index ....................341
Tire tread ....................................... 325
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Total load limit (definition) .............347
Traction ......................................... 339
Traction (definition) .......................346
Tread wear ..................................... 339
TWR (permissible trailer drawbar
noseweight) (definition) .................347
Uniform tire quality classification
standards (definition) .....................344
Unladen weight (definition) ............345
Wear indicator (definition) .............347
Wheel rim (definition) ....................345
Tires and wheels (important safety
information) ....................................... 324
Top Tether ............................................ 62
Towing Important safety guidelines ...........317
Towing a trailer
Driving tips .................................... 198
Towing away
Installing the towing eye ................318
Removing the towing eye ...............319
Trailer
Coupling up ................................... 198
Decoupling ..................................... 200
Display message ............................ 230
Power supply ................................. 201
Towing ........................................... 199
Trailer loads and drawbar
noseweights ...................................... 200
Trailer towing .................................... 147
Blind Spot Assist ............................ 191
ESP ®
................................................ 68
PARKTRONIC ................................. 186
Transfer case ..................................... 151
Transmission position display ......... 145
Transmission positions .................... 146
Traveling uphill Brow of hill ..................................... 171
Driving downhill ............................. 171
Maximum gradient-climbing
capability ....................................... 170
Trip computer (on-board
computer) .......................................... 219
Trip odometer Calling up ....................................... 208
Resetting (on-board computer) ......220Trunk
Automatic opening ..................... 82, 83
Turn signal (display message) ......... 230
Turn signals ....................................... 109
TWR (permissible trailer drawbar
noseweight) (definition) ................... 347
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................80
From inside the vehicle (central
unlocking button) ............................. 79
V
Vanity mirror Sun visor ........................................ 266
Vehicle
Data acquisition ............................... 23
Emergency release ..........................80
Equipment ....................................... 19
Exterior view .................................... 26
Individual settings (on-board
computer) ...................................... 213
Loading .......................................... 334
Lowering ........................................ 310
Maintenance .................................... 20
Parking up ..................................... 159
Raising ........................................... 306
Reporting problems .........................22
Towing away .................................. 317
Tow-starting ................................... 317
Transporting .................................. 319
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 355
Vehicle tool kit .................................. 298
Video (DVD) ........................................ 212
Video DVD (on-board computer) ...... 212
VIN ...................................................... 355
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Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used
Truck" found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available.
The use of leaded fuels can damage the
catalytic converter.
R Gasoline may have a considerably lower
octane rating. Improper fuel can cause
engine damage.
Sport Utility Vehicle
GWarning!
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving
conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator’s Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
hard, do not overload it. And, always wear
your seat belts at all times. In a rollover crash,
an unbelted person is significantly more likely
to die than a person wearing a seat belt.
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
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Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Proper use of the vehicle
To ensure proper use of the vehicle, you must
familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
with the Mercedes-Benz Center again or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
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