lock MERCEDES-BENZ M-CLASS SUV 2011 Owners Manual

X
Release the electric parking brake.
X Switc hoff the ig nition and leav ethe key in
th ei gnition lock.
! Mak esuret hat:
R the side windows and slidin gsunroo fare
close dcompl etely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed).
R the windscreen wiper switch is at posi-
tion 0.
The vehic lecoul dotherwise be damaged.
After using an automatic car wash, wip eoff
wa xfrom th ewindscreen and the wiper
blades. This wil lprevent smears and red uce
wiping noises cause dbyresidue on the wind-
screen.
Washing by hand In some countries, washing by hand is only
allowed at speciall
yequipped washing bays.
Observe the lega lrequirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehic lein direct sunlight.
X Use asoft sponge to clean.
X Use amild cleaning agent, such as acar
shampoo approved by Mercedes-Benz.
X Thoroughly hos edown the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with achamois.
X Do not let the cleanin gagent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of roa dsalt deposits carefully and as
soon as possible. High-pressure cleanin
gequipment G
WARNING
Do not use high-pressure cleaners with circu-
lar-jet nozzles (dirt grinders) to clean your
vehicle, in particular the tyres. You could oth-
erwis edamage the tyres and cause an acci-
dent.
! Always maintain adistance of at least
30 cm between the vehicle and the high-
pressure cleaner nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joint setc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilatio nslots
Damaged seals or electrical components
can lead to leaks or failures.
Cleanin gthe whee ls !
Do not use acidic whee lcleaning products
to remov ebrake dust .This could damage
wheel bolts and brake components.
! Do not par kupthe vehicle for an extended
period straight after cleanin git, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosio nofthe brake discs and
brake pads/linings. For this reason, you
should drive for afew minutes after clean-
ing. Brakin gheats the brak ediscs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. Care
325Maintenance andcare Z

Cleaning th
epaintwork Scra
tches, corrosiv edeposits ,area saffected
by corrosion and damage ca used by inade-
quate care canno talways be completely
repaired. In such cases, visit aqualified spe-
cialist workshop, e.g. aMercedes-Benz
Servic eCentre.
X Remov eimpurities immediately, where
possible, whilst avoiding rubbing to ohard.
X Soak insect remain swith insec tremover
and rinse off the treated area safterwards.
X Soa kbird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brak efluid, tree resin,
oils, fuels and greases by rubbin ggently
with acloths oaked in petroleum ether or
lighter fluid.
X Use tar rem overtor emove tar stains.
X Use silicone rem overtor emove wax.
! Do not affix:
R stickers
R films
R magnetic plates or simila ritems
to painted surfaces. You could otherwise
damage the paintwork.
Car eand treatment of matt paintwo rkIf
your vehicle has aclear mat tfinish, observe
the followin ginstructions in order to avoid
damage to the paintwork due to incorrect
care.
These notes also appl ytolight alloy wheels
with aclear mat tfinish.
! Neve rpolish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny. !
The following ma ycause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or glos spreserver, e.g.
wax .These product sare onl ysuitable for
high-glos ssurfaces. Thei ruse on vehicles
wit hm att finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs performed
at aq ualified specialist workshop, e.g. a
Mercedes-Benz Servic eCentre.
! Do not use wash programs with ahot wax
treatment under any circumstances.
i The vehicle should preferably be washed
by hand using asoft sponge, car shampoo
and plent yofwater.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injure you.
X Clean the inside and outside of the win-
dows with adamp cloth and acleaning
agent that is recom mended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vent stoc lean the inside of the windows. 326
CareMaintenance and care

Do not touch the insides of the windows
with hard objects
,e.g.ani ce scraper or
ring .There is otherwise arisk of damaging
the windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from drainin gaway .This
can lead to corrosion damage and damage
to electronic components.
Cleaning th ewiper blades G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock befor ecleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Star t/Stop
butto nrepeatedly unti lall indicator lamps in
the instrumen tcluster have gone off. The
windscreen wipers could otherwise move and
injur eyou.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphit ecoatin gcould be damaged. This
coul dcause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clea nthe wiper blades carefully usin ga
damp cloth.
X Fold the windscreen wipers back again
befor eswitching on the ignition.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleanin gthe exterio rlighting X
Clean the plastic lenses of the exterior
lighting using awet sponge and amild
cleaning agent, e.g. Mercedes-Ben zcar
shampoo or cleanin gcloths. !
Only use cleanin gagents or cleaning
cloth sthat ar esuitable for plastic lenses.
Unsuitable cleanin gagents or cleaning
cloth scoul dscratch or damag ethe plastic
lenses of th eexteri or lighting.
Clea ningthe sensors X
Clean sensors :of th edriving systems
with water, car shampoo and asoftc loth.
! If you clean the sensor swithahigh-pres-
sure cleaner, mak esure that you keep a
distanc eofatl east 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correc tdistance
is available from the equipment manufac-
turer.
Cleaning th ereversing camera Care
327Maintenance andcare Z

Usefu
linfor mati on
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviation sare possible .Please
not ethat your vehicle ma ynot be equipped
with all featur es described. This also
applies to safety-releva ntsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 24).Where will
Ifind...? Warning triangle
Removing th ewarning triangle Th
ew arnin gtriangle is located in th estowage
well under th eluggage compartmen tfloor.
X Open the tailgate.
X Lif tthe luggage compar tment floor up
(Y page 30 5).
i Dependin gonthe vehi cle's equipment,
the warnin gtriangle may also be located in
other places under the luggag ecompar t-
ment fl oor. Examples: storage loca
tions of the warnin gtriangle
X Remove warnin gtriangle :. Setting up th
ewarnin gtriangle X
Fol dfeet =down and out to the side.
X Pull side reflectors ;upwards to for ma
triangle and lock them at thet op using
upper press-stud :. First-aid kit
X Open the tailgate. X
Remove first-aid kit :from the luggage
net.
i Check the expir ydate on the first-aid kit
at least once ayear. Replace the contents
if necessary, and replace missin gcontents. Fire extinguisher
The fir eextinguisher is locate dunderneath
the front of the driver's seat. 332
Where wil
lIfind...?Breakdown assistance

A
Jack
B Ratchet rin gspanner "M
inispare" emergency spare wheel
The "Minispare" emergency spar ewheel can
be fou ndin th estowage well unde rthe lug-
gage compartmen tfloor.
X Lif tthe luggage compar tment floor up
(Y page 30 5). X
Tur nemergency spare whee lretainer ;
anti-clockwise and rem ove it.
X Remove "Minis pare" emergency spare
wheel :.
For fur ther information on changing awheel
and fittin gthe spar ewheel, see
(Y page 33 4). Flat tyre
Preparing th
evehicle
Your vehicle may be equipped with:
R aT IREFIT kit
R an eme rgency spare wheel
R MOExtende dtyre s(tyres with run-flat char-
acteristics) (Y page 342)
i Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
i Vehicles with MOExtended tyre sare not
equippe dwithaTIREFIT kit at th efactory. It is therefore recommended that you addi-
tionally equip your vehicle with
aTIREFIT kit
if yo ufit tyre sthat do not fea ture run-flat
prope rties, e.g. winter tyres. ATIREFIT kit
can be obtaine dfrom aMercedes-Benz
Servic eCentre.
X Make sure that highway level is selec-
ted 22
(Y page 183).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazar dwarning lamps.
X Apply the electric parking brake manually
(Y page 161).
X Bring the front wheels into the straight-
ahead position.
X Move the DIRECT SELECT lever to P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver' sdoor.
The on-boar delectronics have status 0,
which is the same as the key having been
removed.
X Vehicles with KEYLESS-GO: removethe
Star t/Stop butto nfrom th eignition lock
(Y page 139).
X All occupants must get out of the vehicle.
Make sure that they ar enot endangered as
they do so.
X Make sure that no one is near the danger
area whilst awheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic condition swhen doing so.
X Close the driver's door.
22 Vehicles wit hthe ON&OFFROAD package. 334
Flat tyreBreakdown assistance

If yo
uget TIREFI Tonyour clothing, have it
cleaned as soo naspossible with perchloro-
ethylene. X
Pull plug ?with the cabl eand hose Aout
of the housing.
X Screw hose Aontoflange Bof tyre seal-
ant bottle :.
X Place tyre sealant bottle :head down-
wards int orecess ;of the tyr einflation
compressor. X
Remove the cap fro mvalve Con the faulty
tyre.
X Screw filler hose Dontovalve C.
X Insert plug ?into the 12 Vsocket
(Y page 309).
X Tur nthe key to position 1(Y page 139) in
the ignition lock.
X Press on/of fswitch =on the tyr einflation
compressor to I.
The tyr einflation compressor is switched
on. The tyre is inflated. i
First ,TIREFIT is pumpe dinto the tyre. The
pressure can briefly rise to approximately
500 kPa (5 bar/73 psi).
Do not switch off the tyr einflation com-
pressor du ring this phase.
X Allow the tyr einflation compresso rtor un
for five minutes. The tyre should then have
attained apressure of at leas t180 kPa
(1.8 bar/26 psi).
! Do not operat ethe tyr einflation com-
presso rfor longer than eight minutes at a
tim ew ithout abreak. It may otherwise
overheat.
Th et yre inflation compressor can be oper-
ated again once it has coole ddown.
If ap ressure of 180 kPa (1.8 bar/26 psi) has
been achieved afte rfive minutes, see
(Y page 337).
If ap ressure of 180 kPa (1.8 bar/26 psi) has
not been achieved afte rfive minutes, see
(Y page 336).
Tyr epressure of at least 180 kPa
(1.8 bar/26 psi) not reached If, after five minutes,
apressure of 180 kPa
(1.8 bar/26 psi) ha snot been achieved:
X Switch off the tyr einflation compresso r.
X Un screw the filler hose from the valv eof
the faulty tyre.
X Very slowly drive forwards or reverse
approximately 10 m.
X Pump up the tyre again. G
WARNING
If after five minutes apressure of 180 kPa
(1.8 bar/26 psi) cannot be achieved ,the tyre
is too severel ydamaged.
Do not drive any further. Consult aqualified
specialist workshop which has the necessary
specialist knowledge and tools to carry out
the work required. Mercedes-Benz recom-
mends that you use aMercedes-Ben zService
Centr efor this pur pose.Inp articular, work
relevant to safety or on safety-related sys- 336
Flat tyreBreakdown assistance

the whee
lthat is diagona llyo pposite the
wheel you wish to change. Securing the vehicle on slight downhil
lgradients
X On downhill gradients: place chocks or
othe rsuitabl eitems in front of the wheels
of the front and rear axle.
Raisin gthe vehicle G
WARNING
Th ejack is intended only for lifting the vehicle
briefly for wheel changes.
The vehicle must be placed on stands if you
intend to work under it.
Make sure that the jack is placed on afirm,
non-slip, level surface. Do not use wooden
blocks or similar objects as ajack underlay.
The vehicle could otherwise slip off the jack
and seriousl yinjure you.
Do not start the engine at any time whil ethe
wheel is being changed.
Do not lie unde rthe vehicle when it is being
supported by the jack. If you do not raise the
vehicle as described, it coul dslip off the jack
(e.g. if the engine is started or adoor or the
tailgate is opened or closed) and seriously
injure you. G
WARNING
If you fai ltoposition the jac kcorrectly, the
vehicle may:
R slip off the jack
R injure you or others
R be damaged. Therefore, mak
esure that the jack is posi-
tioned correctly in the respective jacking
points. Before positioning the jack, remove
any dirt that may have collected in the jacking
points. Pleas enote that you must position the
jac kint he openin gofthe jackin gpoint. X
Usin gwheel wrench :,loosen the bolts on
the wheel you wish to change by about one
full turn. Do not unscrew th ebolts com-
pletely.
The jacking points are locate djustb ehind the
fron twheel arches and just in front of the rear
wheel arches (arrows). X
Take the ratchet ring spanner out of the
vehicle tool kit and plac eitont he hexagon
nut of the jac ksothat the letters AUFare
visible. Flat ty
re
339Breakd ownassistance Z

R
make sure that yo udonot create an elec-
trostati ccharge, e.g. by wearing synthetic
clothing or as aresul toff riction on fabrics.
Therefore, you should not pul lorslide the
battery over carpets or other synthetic
materials.
R never touc hthe battery fir st. To discharge
ap ossible electrostatic charge, ste pout of
the vehicle firs tand touch the bodywork.
R do not wipe the battery using acloth. The
battery may explode as aresul tofe lectro-
static charge or due to flying sparks.
! Switch off the engin eand remove the key
befo redisconnecting the terminal clamps
from the battery. On vehicles with KEY-
LESS-GO, mak esure that the ignition is
switched off .Check that all the indicator
lamps in the instrumen tcluster are off .You
ma yotherwis edestroy electronic compo-
nents, such as the alternator.
i When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use ver ylittle
energy, thus conserving battery power.
Mercedes-Benz recom mends that you do not
carry out work on batteries yourself, e.g.
removing or charging. Have this work per-
formed at aqualified specialist workshop, e.g.
aM ercedes-Benz Servic eCentre. Installation location of the battery
Your vehicle is equipped with abattery in the
vehicle interior. It is located under the front
seat on the right-hand side of the vehicle
when viewed in the direction of travel.
X Apply the electric parking brake and shift
the transmission to position P.
X Position the right-hand front seat as far for-
wards as possible.
X Switch off all electrical consumer s(e.g.
radio, blower, etc.).
X Turn the key to position 0(Y page 139) in
the ignition lock and remove it. On vehicles with KEYLESS-GO, mak
esure the ignition
is switched off (Y page 139). All indicator
lamps in the instrument cluster must be off. X
Get into the rear compartment.
X Remove cap :under the right-hand front
seat. X
Use ashar pknifeonc arpet;to cut along
the dashe dwhite line until you reach the
perforated part.
X Position the right-hand front seat at its rear-
most position. 344
Ba
tteryBreakdown assistance

Disconnecting th
ebattery
! Always disconnect the battery in
the order described below. Never swap the
terminal clamps. You ma yotherwis edam-
age the vehicle electronics.
In vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehicle
is secured against rolling away .You can
then no longer mov ethe vehicle. :
Positive termi nal
; Battery
= Negative terminal
X Loosen the negative terminal clamp on the
battery and remove it.
X Remove the cover from the positive termi-
nal clamp.
X Loosen the positive terminal clamp on the
battery and remove it. Removing/fitting the battery
X To remove: disconnect the battery
(Y pag e346). X
Remove breather hose :.
X Loose nbolts ;on bracket =,which holds
the battery in place.
i For this, you will need a13mmsocket
wrenc hwith an extension that is at least
30 cm long. This tool is not included in the
vehicle tool kit.
X Remove bracket =. X
Lif tb attery ?at the side until the lower
edge is free.
X Pull out battery ?in the direction of the
arrow.
X To fit: follow the steps described in "To
remove" in reverse order. Reconnecting the battery
! Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics. 346
BatteryBreakdown assistance

X
Switch off al lelec trical consumers (e.g.
radio ,blow er, etc.).
X Connec tthe positive terminal clamp and
secure the cov er.
X Connect the negative terminal clamp.
i If the power supply ha sbeeninterrupted,
e.g. if yo ureconnect the battery, you will
have to:
R set the clock; see the separate operat ing
instructions.
R rese tthe function for automatically fold-
ing the exterior mirror sin/out by foldi ng
the mirrors out onc e(Ypage 10 1). Charging th
ebattery G
WARNING
Onl ycharge the battery in awell-ventilated
area .Ast he battery is being charged, gases
can escap eand generat eminor explosions.
This could injure you and other person sor
caus edamage to the paintwork or acid cor-
rosion on the vehicle.
You can obtain information about battery
chargers which allow the batter ytobe
charged while still installed from aqualified
specialist workshop ,e.g. aM ercedes-Benz
Ser vice Centre. G
WARNING
There is arisk of acid burns during the charg-
ing process due to the gases which escape
from the battery. Do not lean over the battery
during the chargin gprocess. G
WARNING
Battery aci discaustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed batter ywith a
batter ycharger whic hhas been tested and
approved by Mercedes -Benz .These battery
chargers allow the battery to be charged
while still installed. !
Only use battery chargers with amaxi-
mum charging voltage of 14.8 V.
! Only charge the battery using the jump-
start connection point.
The jump-starting connection point is in the
engine compartmen t(Ypage 348).
X Open the bonnet (Y page 318).
X Connec tthe battery charger to the positive
terminal and earth point in the sam eorder
as when connecting th edonor battery in
the jump-startin gprocedure
(Y page 348).
X Read th ebattery charger's operating
instructions before charging the battery. Battery
347Breakdown assistanc e Z