check engine MERCEDES-BENZ M-CLASS SUV 2011 User Guide

Problems wit
hthe transmission Problem Possible causes/consequences and
M Solutions
Th
et rans mission has
problem sshifting gear. The transmission is losing oil.
X Hav ethe transmission chec kedataq ualified specialist work-
shop, e.g. aMercedes-Benz Servic eCentre, immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shif tthe transmission to position P.
X Switc hoff th eengine.
X Wait at leas t10seconds befor erestar tingthe engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at aqualified specialist work-
shop, e.g. aMercedes-Benz Servic eCentre, immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefor eprohibite dwhen
handling fuels.
Switch off the engin eand the auxili aryh eating
befor erefuelling. G
WARNING
Do not com einto contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breath einfuel vapours. G
WARNING
Do not use petrol to refuel vehicles with adie-
sel engine. Do not mix diesel with petrol. This
would result in damage to the fuel system and
engine, which could lead to avehicle fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel vehicles with
apetrol engine. Even small
amounts of the wron gfuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
aq ualified specialist worksho pand have
the fuel tank and fuel lines drained com-
pletely. Petro
l(EN 228, DIN 51626)
Fuel grade !
Only refuel using unleaded premium-
grade petrol with at least
95 RON/8 5MON, whic hconform stoEuro-
pean standard EN 228 or an equivalent
specification.
! Do not use the following:
R E85 (petrol with 85% ethanol)
R E10 0(100% ethanol)
R M15 (petro lwith 15% methanol) 152
RefuellingDriving and parking

If yo
uthen open one of the front doors or
remove the key from the ignition ,the auto-
matic transmission shift stoP.
If yo ushift the automatic transmission to
N before switching off the engine, the auto-
matic transmission remains in Neven when
ad oor is opened.
Using KEYLESS-GO X
Press the Start/Stop button (Y page 139).
The engin estops and all the indicator
lamp sint he instrumen tcluster go out.
i If you use the Start/Stop button to switch
off the engine, the automatic transmission
shifts to Nautomatically. If you then open
one of the front doors, the automatic trans-
missio nshift stoP .
i The engin ecan be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for three seconds.
This function operates independently of the
ECO start/stop automatic engine switch-
off function. Electric parking brake
General notes i
The electric parking brake carries out a
function check at regular intervals when
the engine is switched off. Noises that
occur are normal. Engaging/releasing manually
X
To engage: push handle :.
The red !indicator lamp in the instru-
ment cluster lights up.
i The electric parking brake can also be
applied when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instru-
ment cluster goes out.
i The electric parking brake can only be
released when the key in the ignition lock
is in position 1or the ignition is switched
on using the Start/Stop button.
To ensure that you don't roll backwards when
pulling away on an uphill slope, engage the
electric parking brake (Y page 141).
Engaging automatically Your vehicle's electric parking brake is auto-
matically applied if DISTRONIC PLUS or the
HOLD function bring the vehicle to
astand-
still ,ora re engaged to kee pthe vehicle sta-
tionary. In addition, at least one of the follow-
ing condition smust be fulfilled:
R the engine is switched off.
R the driver' sdoor is open and the seat belt
is not fastened.
R the vehicle is stationar yfor alengthy
period.
The red !indicator lam pint he instrument
cluster lights up.
i The electric parkin gbrake is not automat-
icall yengaged if the engine is switched off
by the ECO start/stop function.
Releasing automatically The electric parking brake of your vehicl
eis
release dautomatically when all of the follow-
ing conditions are fulfilled:
R the engine is running.
R the transmission is in position Dor R. Parking
161Drivingand park ing Z

Off-road driving
Important safet ynotes G
WARNING
Driv eslowly in rough terrain with which you
are unfamiliar. This will allow you to detect
unexpected obstacles more easily and, there-
fore, to reduce the risk of an accident.
Do not make U-turns on mountain roads. Oth-
erwise, the vehicle could tip over. If aslope is
too steep for the vehicle, drive back in reverse
gear.
Do not drive at an angle up steep inclines.
Otherwise, the vehicle could tip over. If you
drive up asteep incline at an angle and the
vehicle threatens to overturn, stee rinto the
line of fall immediately.
Never allo wthe vehicle to roll backwards. The
brakin geffect of the engine canno tbeu tilised
in neutral. If you only use the service brake,
you could los econtrol of the vehicle. G
WARNING
Grains of sand, particles of dirt and other
abrasiv ematerials can enter the brake sys-
tem. This can lead to excessive wear and
unpredictable braking efficiency.
After the brakes have been expose dtodirty
conditions ,have them checked and cleaned
at aq ualified specialist workshop ,e.g. a
Mercedes-Benz Service Cent re.O therwise,
there is arisk that braking power may be
insufficient in the event of an emergency, or
that the braking effec tmay be unpredictable. G
WARNING
Damage to the vehicle creates the risk of an
accident for yourself and other road users. If
in doubt, have your vehicle chec kedataq uali-
fied specialist workshop which has the nec-
essary specialist knowledg eand tool stocarry
out the work required. Mercedes-Benz rec-
ommends that you use aMercedes-Benz
Servic eCentr efor this purpose. General notes Read this section befor
edriving your vehicle
off- road. Practise by travelling over more gen-
tle off-road terrain first.
The following driving systems are specially
adapted to off-road driving:
R Off-road program (vehicles without the
ON&OFFROAD package) (Y page 222)
R Off-road program 1and 2(vehicles wit hthe
ON&OFFROAD package) (Y page 222)
R LOW RANGE off-road gear (vehicles with
the ON&OFFROAD package)
(Y page 223)
R Differential lock (vehicles wit hthe
ON&OFFROAD package) (Y page 223)
R Off-road AB S(Ypage 61)
R Off-road 4ETS (Y page 64)
R Off-road ESP ®
(Y page 65)
R AIRMATI Cpackag e(veh icle level)
(Y pag e188)
R DSR (Downh illS peed Regulation)
(Y page 220)
Observe the following notes:
R stop your vehicle and, if necessary, select
the off-road program (Y page 222)orthe
LOW RANGE off -road gear (Y page 223)
befor edriving off-road.
R select avehicle level suitable for the off-
road ter rain. Make sure ther eisalways suf-
ficien tground clearance to prevent dam-
ag etot he vehicle.
R chec kthat item sofluggage and loads are
stowe dsafely and are well secured
(Y page 300).
R always keep the engine running and in gear
when driving on adownhil lgradient. Acti-
vate DSR (Y page 220).
R drive slowly and evenly ,ifnecessar yata
walking pace.
R ensure that the wheels are in contact with
the ground at all times.
R drive with extreme care on unknown off-
road routes where visibility is poor. For 166
Driving tipsDriving and parking

safety reasons, get out of the vehicle first
and survey the off-road route.
R chec kthe depth of water before fording
river sand streams.
R loo kout for obstacle ssuch as rocks, holes,
tree stumps and furrows.
R take care when turning on an uphil lor
downhill slope and when turning at sharp
angles. The vehicle could otherwise tip
over.
R always keep the side windows and the pan-
oram asliding sunroof closed during the
journey.
R do not stray from marked routes or paths.
i Information abou tretrofitting special all-
ter rain tyres is available from any
Mercedes-Benz Service Centre. H
Environmental note
Protection of the environmen tisofprimary
importance .Trea tnature with respect.
Observe all prohibiting signs.
Checklist before drivin goff-road X
Engine oi llevel: checkthe engin eoil and
top it up if necessary.
When drivin gonsteep gradients, the oil
level must be sufficiently hig htoensure a
correct oil supply in the vehicle.
X AdBlue ®
tank (BlueTEC vehicl es):check
the fluid leve land, if necessary, refill to the
maximum (13 l) (Y page157).
X Tyre-chang etool kit: check that the jack
is working and make sure you have the
wheelbrace, arobust tow cabl eand afold-
ing spade in the vehicle.
X Wheels and tyres: checkthe tyr etread
depth and tyre pressure.
X Check for damag eand remove any foreign
objects, e.g. small stones, from the
wheels/tyres.
X Repl acea ny missing valve caps. X
Repl aced ented or damaged wheels.
X Wheels: dented or bent wheels can lead to
al oss of tyr epressure and damag etot he
tyr eb ead. Before driving off-road, check
the wheels and replace them if necessary.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at aqualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on nor-
mal roads. After driving off-road, check the
vehicle. This allow syou to detec tdamage
promptly and reduce the risk of an accident
to yourself and other road users.
X Vehicles with the ON&OFFROAD pack-
age: activate the on-road program
(Y page 222).
X Vehicles without the ON&OFFROAD
package: deactivate the on-road program
(Y page 222).
X Deactivate the LOW RANGE off-road gear
(Y page 223).
X Deactivate DSR (Y page 220).
X Lower the vehicle level again to alevel suit-
able to the road conditions, e.g. to the high-
way/high-speed level.
X Clean the headlamps and rear lights and
check for damage.
X Clean the front and rear licence plates.
X Clean the wheels/tyres with awater jet and
remove any foreign objects.
X Clea nthe wheels, wheel arches and the
vehicle underside with awater jet; check
for any foreign objects and damage.
X Check whethe rtwigs or other parts of
plants have become trapped. These
increase the risk of fire and can damage
fuel pipes, brake hose sorthe rubber bel-
lows of the axl ejoint sand propeller shafts.
X After the trip, examine without fail the
entire undercarriage, wheels ,tyres, brakes, Driving tips
167Drivingand park ing Z

bodywork structure, steering, chassis and
exhaust system for damage.
X After driving for extended periods across
sand, mud, gravel, water or in similarly dirty
conditions, have the brak ediscs, wheels,
brake pads/linings and axle joints checked
and cleaned.
X If you detec tstrong vibrations afte roff-road
travel ,check for foreign objects in the
wheels and drive train and remov ethem if
nec essary. Foreign object scan disturb the
balance and cause vibrations.
Driving on sand Observe the following rules when driving on
sand:
R vehicles with the ON&OFFROAD pack-
age: select off-road program 1
(Y page 222).
R vehicles without the ON&OFFROAD
package: select the off-road program
(Y page 222).
R select ahigher vehicle level.
R select ashift range appropriate to the ter-
rain.
R drive quickly to overcom ethe rolling resist-
ance. Otherwise, the vehicle could dig itself
int ot he sand.
R drive in the track sofother vehicle sifpos-
sible. Make sure that the ruts ar enot too
deep, that the sand is fir menoug hand that
your vehicl ehas sufficient ground clear-
ance.
Rut sand gravel roa ds Observe the followin
grules when driving
along ruts in off-road terrain or on roads with
loos egravel:
! Check that th eruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged
or bottom out and get stuck. R
activate the off-road program
(Y page 222).
R vehicles with the AIRMATI Cpackage:
select araised vehicle level.
R avoid high engine speeds.
R restrict the shift range to 1.
R drive slowly.
R where ruts are too deep, drive with the
wheels on one side on the middle section
of turf if possible.
Driving over obstacles !
Obstacles could damage the floor of the
vehicle or components of the chassis .Ask
passenger sfor guidance when drivin gover
larg eobstacles. Any damage to the vehicle
always increases the risk of an accident.
Observe the followin grules when driving over
tree stumps, large stones and other obsta-
cles:
R Select the off-road program (Y page 222)
or the LOW RANGE off-road gear
(Y page 223).
R Raise the vehicle level.
R Avoid high engine speeds.
R Restrict the shift range to 1.
R Drive very slowly.
R Drive straight over the centre of obstacles. Travellin
guphill
Approach/departur eangle 168
Driving tipsDriving and parking

erwise, the vehicle could slip sideways, tip
and over turn.
R Before tackling steep downhill gradients,
select shift range 1.
R Activat eDSR. If this is not suffici ent, brake
gently. Whe ndoing so, make sure that the
vehicle is facing in the direction of the line
of fall.
R Check that the brakes ar eworking normally
after along downhil lstretch.
i Off-road ABS is activated when the off-
road program or LOW RANGE off-road gear
is selected.
At speeds belo w30km/h, th efront wheels
lock cyclicall yduring braking. The digging-
in effect achieved in the process reduces
the stopping distance when driving off-
road. The steerability of the vehicle is con-
siderably reduced if the wheel slock. Driving systems
Cruise control
Important safety notes G
WARNING
Do not change down for additiona lengine
braking on aslippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. G
WARNING
Cruise control cannot take account of road
and traffic conditions.
Always pay attention to traffic conditions
even when cruise control is activated.
Cruise control is only an aid designed to assist
driving. You are responsible for the vehicle's
speed and for braking in good time. G
WARNING
Do not use cruise control
R in traffic conditions that do not allow you to
drive at aconstant speed (e.g. heavy traffic or winding roads). You may otherwise
cause an accident.
R on slipper yroads. The driv ewheels may
lose their grip when brakin goraccelerating
and the vehicle may skid.
R whe nthere is low visibility, e.g. due to fog,
heav yrain or snow.
General notes Cruise control maintains
aconstant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhil lgradients ,especially if the
vehicle is laden or towing atrailer, yo umust
select shift range 1,2or 3in good time. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevent sthe brakes
from overheating and wearing too quickly.
Use cruise con trol only if roa dand traffic con-
ditions make it appropriate to maintain a
steady speed for aprolonged period. Yo ucan
store any road spee dabove 30 km/h.
Cruise contro llever :
To activate or increase speed
; LIMi ndicato rlamp
= To activate at the current speed/last
stored speed
? To activate or reduce speed
A To switch between cruise control and var-
iable SPEEDTRONIC
B To deactivate cruise control 170
Driving systemsDriving and parking

the warning onl
yoccurs if the differenc ein
spee dislesst han 12 km/h.
The yellow indicator lamp goes out if reverse
gea rise ngaged. Blind Spot Assist is then
deactivated.
The brightness of the indicator/warning
lamps is adjusted automaticall yaccording to
the ambient light. G
WARNING
Blind Spot Assist is not active at speeds below
30 km/h, and the indicator lamps in the exte-
rior mirrors are yellow. Vehicles in the moni-
toring range are the nnot indicated.
Always pay attention to traffic condition sand
your surroundings .Otherwise, you may fail to
recognis edangers in time, cause an accident
and injure yoursel fand others.
Collisio nwarning
If av ehicle is detected in the mon itoring range
of Blind Spot Assis tand you switch on the turn
signal, adouble warnin gtone sounds. Red
warnin glamp :flashes .Ifthe tur nsignal
remains on, detected vehicles are indicated
by the flashing of red warnin glamp :.T here
ar enof urther warning tones.
Switching on Blind Spot Assist
X On vehicles without anavigation system,
make sure that the Becker ®
MAP PILOT is
connected; see the separate operating
instructions for Audio 20.
X Make sure that the radar senso rsystem
(Y page 249) and Blind Spot Assist
(Y page 245) are activated in the on-board
computer.
X Turn the key to position 2in the ignition
lock.
Warning lamps :ligh tupr ed in the exte-
rior mirror sfor approximately 1. 5seconds
and then tur nyellow.
Trailer towing
If you attach atrailer, make sure that yo uhave
correctly established the electrical connec-
tion. This can be accomplished by checking the trailer lighting
.Blind Spot Assist is then
deactivated. The indicator lamp in the exte-
rior mirrors lights up yellow, and the Blind Spot Assist currentl
yunavailable See Owner's Manual message appe
arsin
the multifunction display.
i You can deactivate the indicato rlamps in
the exterior mirrors.
To do so, switch off Blind Spot Assis tif:
R thek ey is in position 2in the ignition
lock.
R the engine is not running.
R the electrical connection to the trailer
has been established.
Lane Keeping Assist Important safety notes
Lan
eKeeping Assist monitor sthe area in
front of your vehicle by means of acamera at
the top of the windscreen. Lane Keeping
Assis tdetect slane markings on the road and
warns you before you leave your lane unin-
tentionally. :
Lane Keeping Assis tcamera
If you have chose nthe Displa yunit Speed-/odometer (Y
page 246) functio nin
the on-board computer and select km as the
unit of measurement, Active Lane Keeping
Assist is active from speeds of 60 km/h. If
the miles displa
yunit is selected ,the assis-
tance range begin sat40mph. 210
Driving systemsDriving and parking

Do not exceed the maximum noseweight.
When driving with aloaded carriersystem,
always adjust your drivin gstyle to th eprevail-
ing road, traffic and weather conditions and
drive par ticularly carefully.
You can use carrier sys tems, e.g. bi cycle
racks or load-bea ringimplements on th eball
coupling. The maximum noseweight of 75 kg
applies when usin gcarrier system sontheball
coupling.
General information i
Chec kthe tyr epressure when towin ga
trailer. You will find the values in the tyre
pressure table in the fuel filler flap of the
vehicle (Y page 359).
You will find installation dimensions and loads
in the "Technical data" section
(Y page 378).
The maximum noseweight of the trailer draw-
bar on the ball coupling is 18
.H owever, the
actual noseweight must not exceed the value
given on the trailer tow hitc hortrailer identi-
ficatio nplates. The lowest weight applies.
! Use anoseweight as close as possible to
the maximum permissible noseweight .Do
not use anoseweight of less than 50 kg,
otherwise the trailer ma ycome loose.
Bear in min dthat the payload and the rear
axl eload ar ereduced by the actual nose-
weight.
Please note that when towing atrailer, PARK-
TRONIC (Y page 191) and Blind Spo tAssist
(Y page 208) ar eonly available with limita-
tions ,orn ot at all.
i On vehicles withou tlevel control, the
height of the ball couplin gwill alter accord-
ing to the load placed on the vehicle. If nec-
essary, use atrailer wit haheight-adjusta-
ble drawbar. Driving tips i
Observ ethe information on ESP ®
trailer
stabilisation (Y page 65)and on pull ing
away with atrailer. (Y page 141).
Vehicles wit hthe ON&OFFROAD package:
selec tthe trailer program (Y page 219) with
the off-road program selector wheel in the
cen treconsole.
Th em aximum permissible spee dfor vehicle/
trailer combination sdepends on the type of
trailer .Befor ebeginning the journey, check
the trailer's documents to see what the max-
imu mpermitted speed is. Observ ethe legally
prescribed maximum speed in the relevant
country.
For certai nMercedes-Ben zvehicles, the max-
imu mp ermissible rear axle load is inc reased
when towing atrailer. Refer to th e"Techni cal
data" section to fin dout whether this applies
to your vehicle. If you utilise any of the added
maximum rear axle load when towing atrailer,
th ev ehicle/trailer combination may not
exceed amaximum spee dof100 km/ hfor
reasons concer ning the operating permit.
Thi salso applies in countries in which the
permissible maximum speed for vehicle/
trailer combinations is above 100 km/h.
When towing atrailer, your vehicle's handling
characteristics will be differe ntin comparison
to when drivin gwithout atrailer and it will
consume more fuel.
On long and stee pdownhil lgradients ,you
must select shift range 1,2or 3in good time.
i This also applies if you have activated
cruise con trol, SPEEDTRONIC or DI S-
TRONIC PLUS.
This will use the brakin geffect of th eengine,
so les sbraking wil lberequired to maintain
the speed. This relieves the load on the brake
system and prevent sthe brakes from over-
heating and wearing too quickly .Ifyou need
additional braking, depress the brake pedal
repeatedly rather than con tinuously.
18 Data unavailable at time of going to print. Towing
atrailer
227Driving andparki ng Z

Engine
Display messages Possible causes/consequences and
M Solutions
+
Top
up co
olant See
Owner'
sManual Th
ec oolant leve listoo low.
X Top up th ecoolant ,obser ving the warning note swhen doin gso
( Y page 321).
X If th ecoolant needs toppin gupmoreo ften than usual ,have the
engin ecoolant system checked at aqualified specialist work-
shop. ?
Co
olantS topv ehi‐ cle Switch engine
off Th
ec oolant is to ohot.
Aw arning ton ealso sounds.
X Stop th evehicle immediately, payin gattentio ntoroad and traf-
fic conditions, and switc hoff th eengine.
X Make sure that the air supply to the engine radiato risn ot
blocked, e.g. by frozen slush.
X Wait until the display message disappears befor erestar ting the
engine. Otherwise, there is arisk of engine damage.
X Pay attention to the coolant tempera turedisplay.
X If the temperature increases again, visit aqualified specialist
worksho pimmediately. ? Th
ef an motor is faulty.
X If the coolant temperature is less than 120 †, you can continue
driving to the nearest qualified specialis tworkshop.
X Avoid heav yloads on the engin easyou do so, e.g. drivin gon
mountain roads and stop-start traffi c.266
Display messagesOn-board computer and displays

Displa
ymessages Possible causes/consequences and
M Solutions
# The battery is no
tbeing charged.
Aw arning ton ealso sounds.
Possible causes:
R fault yalternator
R torn poly-V-belt
R am alfunction in th eelectronics
X Stop th evehicle immediately, payin gattentio ntoroad and traf-
fic conditions, and switc hoff th eengine.
X Ope nthe bonnet.
X Chec kwhether the poly-V-belt is tor n.
If the poly-V -belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult aqualified specialist workshop.
If the poly-V-belt is OK:
X Visit aqualified specialist workshop. 4
Chec
keng. oil lev. when next
refuelling Th
eo il level has dropped to the minimum level.
Aw arning ton ealso sounds.
X Chec kthe oil level, at the latest when nex trefuelling
(Y page 320).
X If necessary, top up the engine oil (Y page 320).
X Hav ethe engin echecked at aqualified specialist worksho pif
the engine oil needs topping up more often than usual. 8
Reserv
efuel level Th
ef uel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X Refuel at the nearest filling station. C There is only
avery small amount of fuel in the fuel tank.
The auxiliary heatin gcannot be operated.
X Refuel at the nearest filling station without fail. ¸
Replace
air cleaner Vehicles with
adiesel engine: the engine air filter is dirty and must
be replaced.
X Visit aqualified specialist workshop. Display messages
267On-boardcomputer and displays Z