tow MERCEDES-BENZ M-CLASS SUV 2011 Manual Online

Usefu
linfor mation ............................ 332
Wher ewillIfind...? ........................... 332
Flat ty re............................................. 334
Ba ttery ............................................... 343
Jump-starting .................................... 348
Towing and tow-starting ..................349
Electrica lfuses ................................. 352 331Break
down assista nce

Usefu
linfor mati on
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviation sare possible .Please
not ethat your vehicle ma ynot be equipped
with all featur es described. This also
applies to safety-releva ntsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 24).Where will
Ifind...? Warning triangle
Removing th ewarning triangle Th
ew arnin gtriangle is located in th estowage
well under th eluggage compartmen tfloor.
X Open the tailgate.
X Lif tthe luggage compar tment floor up
(Y page 30 5).
i Dependin gonthe vehi cle's equipment,
the warnin gtriangle may also be located in
other places under the luggag ecompar t-
ment fl oor. Examples: storage loca
tions of the warnin gtriangle
X Remove warnin gtriangle :. Setting up th
ewarnin gtriangle X
Fol dfeet =down and out to the side.
X Pull side reflectors ;upwards to for ma
triangle and lock them at thet op using
upper press-stud :. First-aid kit
X Open the tailgate. X
Remove first-aid kit :from the luggage
net.
i Check the expir ydate on the first-aid kit
at least once ayear. Replace the contents
if necessary, and replace missin gcontents. Fire extinguisher
The fir eextinguisher is locate dunderneath
the front of the driver's seat. 332
Where wil
lIfind...?Breakdown assistance

X
Pull tab :upwards.
X Remove fir eextinguisher ;.
i Have the fire extinguisher refille dafter
each us eand checked every one or two
years. It may otherwis efail in an emer-
gency.
Observe the legal requirement sinall coun-
tries concerned. Vehicle tool kit
Notes The vehicle tool kit can be foun
dinthe stow-
age well under the luggage compar tment
fl oor.
i Vehi cles without a"Minispare" emer-
gency spar ewheel ar enot equipped with
the tools needed to change awheel when
the yleave the fac tory, e.g .ajack. Country-
spe cificd ifferences are possible. Some
tools for changing awheel ar especific to
the vehicle. To obtain tools approved for
your vehicle, visit aqualified specialist
workshop, e.g. aMercedes-Benz Service
Centre.
Vehicles with aTIREFIT kit X
Lif tthe luggage compartmen tfloor up
(Y page 305). :
Wheel wrench
; Jack
= Tyre sealant filler bottle
? Centrin gpin
A Tyre inflation compressor
B Foldin gwheel chock
C War ning triangle
D Ratchet rin gspanner
E Towing eye
Vehicles with a"Min ispare" emerg ency
spare wheel X
Lift the luggage compartm entfloor up
(Y pag e305).
X Remove "M inispare" emergency spare
whee l(Ypag e334). Example
:vehicle with a"Minispare" emergency
spar ewheel and AIRMATIC
: Foldin gwheel chock
; Wheel wrench
= Cent ring pin
? Towing eye Where wil
lIfind...?
333Breakdownassista nce

A
Jack
B Ratchet rin gspanner "M
inispare" emergency spare wheel
The "Minispare" emergency spar ewheel can
be fou ndin th estowage well unde rthe lug-
gage compartmen tfloor.
X Lif tthe luggage compar tment floor up
(Y page 30 5). X
Tur nemergency spare whee lretainer ;
anti-clockwise and rem ove it.
X Remove "Minis pare" emergency spare
wheel :.
For fur ther information on changing awheel
and fittin gthe spar ewheel, see
(Y page 33 4). Flat tyre
Preparing th
evehicle
Your vehicle may be equipped with:
R aT IREFIT kit
R an eme rgency spare wheel
R MOExtende dtyre s(tyres with run-flat char-
acteristics) (Y page 342)
i Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
i Vehicles with MOExtended tyre sare not
equippe dwithaTIREFIT kit at th efactory. It is therefore recommended that you addi-
tionally equip your vehicle with
aTIREFIT kit
if yo ufit tyre sthat do not fea ture run-flat
prope rties, e.g. winter tyres. ATIREFIT kit
can be obtaine dfrom aMercedes-Benz
Servic eCentre.
X Make sure that highway level is selec-
ted 22
(Y page 183).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazar dwarning lamps.
X Apply the electric parking brake manually
(Y page 161).
X Bring the front wheels into the straight-
ahead position.
X Move the DIRECT SELECT lever to P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver' sdoor.
The on-boar delectronics have status 0,
which is the same as the key having been
removed.
X Vehicles with KEYLESS-GO: removethe
Star t/Stop butto nfrom th eignition lock
(Y page 139).
X All occupants must get out of the vehicle.
Make sure that they ar enot endangered as
they do so.
X Make sure that no one is near the danger
area whilst awheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic condition swhen doing so.
X Close the driver's door.
22 Vehicles wit hthe ON&OFFROAD package. 334
Flat tyreBreakdown assistance

X
Place the warnin gtriangl e(Ypage 332) a
suitable distanc eaway. Observe legal
requirements.
X Unload heavy luggage.
i Only operate the tyre inflation compres-
sor using a12Vsocket (Y page 309), even
if the ignition is turned off.
An emergenc ycut-off ensures that the on-
board voltage does not drop too low. If the
on-board voltage is too low, the power to
the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine. TIREFIT kit
Usin gthe TIREFIT kit Yo
uc an use the TIREFI Tkit to seal small
punctures, particularly those in the tyre tread.
You can use TIREFIT at outside temperatures
down to Ò20†. G
WARNING
In the followin gsituations, your safety is at
particular risk as tyre sealant is unable to pro-
vide sufficient breakdown assistance:
R there are cuts or punctures in the tyre
greater than 4mm.
R thew heel rim is damaged.
R you hav edrive natv ery low tyr epressures
or on aflat tyre.
Do not drive any further. Consult aqualified
specialist workshop which has the necessary
specialist knowledg eand tool stocarry out
the work required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Servic eCentr efor this pur-
pose. In particular ,work relevant to safet yor
on safety-related system smust be carried out
at aq ualified specialist workshop. X
Do not remove any foreign objects which
have penetrated the tyre, e.g. screws or
nails.
X Remove the tyre sealant bottle, the accom-
panying "max. 80 km/h" sticker and the
tyre inflation compresso rfrom th estowage
well underneath the luggage compartment
floor (Y page 333). X
Affix part :of the sticker withi nthe driv-
er' sfield of vision.
X Affix part ;of the sticker near the valve
on the wheel with the defectiv etyre. G
WARNING
TIREFIT must not come into contact with your
skin, eyes or clothing.
R If TIREFIT comes into contact with your
eyes or skin, immediately rinse thoroughly
with clean water.
R Change out of clothing which has come into
contact with TIREFIT immediately.
R If an allergic reaction occurs, consult adoc-
tor immediately.
Keep TIREFI Taway from children.
R If TIREFI Tiss wallowed, immediately rinse
your mouth out thoroughly and drink plenty
of water.
R Do not induce vomiting. Consult adoctor
immediately.
R Do not inhal eTIREFIT fumes.
i If TIREFIT leaks out, allo wittod ry. It can
then be removed like alayer of film. Flat tyre
335Breakdown assistanc e Z

tems mus
tbec arrie dout at aquali fieds pe-
cialist workshop.
Ty re pressure of 180 kPa (1.8 bar/
26 psi) is reached X
Switch off the tyre inflation compressor.
X Unscrew the fille rhose from the valve of
the faulty tyre.
! Afteru se, excess TIREFIT ma yrun out of
the filler hose. This may cause stains.
Therefore, place the filler hos einthe plastic
bag whic hcontained the TIREFIT kit.
X Stow the tyr esealan tbottle, the tyr einfla-
tion compresso rand the warning triangle.
X Pull away immediately. G
WARNING
Do not exceed the maximum speed of
80 km/h.
The "max. 80 km/h" labe lmust be affixed in
the driver's field of vision.
The vehicle's handling characteristic smay be
affected.
X Stop after driving for approximately ten
minutes and check the tyre pressure with
the tyre inflation compressor. G
WARNING
If the tyre pressure is less than 130 kPa
(1.3 bar/2 0psi), the tyr eistoo severely dam-
aged. Do not driv eany further. Consult a
qualified specialis tworkshop which has the
necessary specialist knowledge and tools to
carry out the work required .Mercedes-Benz
recommends that you use aMercedes-Benz
Ser vice Centre for thi spurpose. In particular,
work relevant to safety or on safety-related
systems must be carried out at aqualified
specialist workshop.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/20 psi) (for the values,
see the fuel filler flap). X
To increase the tyr epressure: switchon
the tyre inflation compressor. E
Pressure releas ebutton
F Pressure gauge
X To reduce the tyr epressur e:press pres-
sure release button Eon the filler hose.
X Stow the tyr esealan tbottle, the tyr einfla-
tion compresso rand the warning triangle.
X Drive to the neares tworkshop and have the
tyr ec hange dthere.
X Hav ethe tyr esealan tbottle replaced as
soon as possible at aqualified specialist
workshop, e.g. at aMercedes-Benz Ser vice
Centre. H
Environmental note
Have the use dtyre sealant bottle dispose dof
professionally, e.g. at aMercedes-Benz
Ser vice Centre.
X Have the tyre sealant bottle replaced every
four years at aqualified specialist work-
shop, e.g. aMercedes-Benz Ser vice
Centre. Changing
awhee land fitting th espare
wheel
Preparing the vehicle G
WARNING
The wheel and tyre size of the emergency
spare wheel/s pare wh eelm ay differ to tha tof
the damaged wheel. Whe nusing an emer- Flat ty
re
337Breakd ownassistance
Z

genc
yspare wheel/spar ewheel the handling
characteristic softhe vehicle ma ychange.
Adap tyour style of driving accordingly.
Never operate the vehicle with mor ethan one
emergenc yspare wheel/spar ewheel that dif-
fer sins ize.
Only use an emergenc yspare wheel/spare
wheel of adiffering size briefly and do not
switch off ESP ®
.
When using an emergenc yspare wheel you
must not exceed the maximum speed of
80 km/h. G
WARNING
Hav ethe emergenc yspare wheel/spare
wheel replaced with anew wheel as soon as
possible at aqualified specialist workshop
which has the necessary specialist knowledge
and tools to carry out the work required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose .Inp articular, work relevant to safety or
on safety-related systems must be carried out
at aq ualified specialist workshop.
i Vehicles withou tanemergency spare
wheel/spare whee lare not equippe dwith
wheel-changing tools at the factory. For
more information on which tools are
required to perfor mawheel change on your
vehicle, e.g. wheel chock ,wheel wrenc hor
centring pin, consult aMercedes-Benz
Servic eCentre.
X Prepar ethe vehicle as described
(Y page 334).
X Ifat railer is coupled to th evehicle, uncou-
ple it.
X Remov ethe followin gitems (depending on
the vehicle's equipment) from the stowage
well under the luggage compartment floor:
R the emergency spare wheel 23
R the whee lwrench
R thef olding wheel chock
R the jack R
the ratchet rin gspanner
R the centrin gpin
X Secur ethe vehicle to preven titfrom rolling
awa y.
Se curing the vehicle to prevent it from
rolling away If your vehicle is equippe
dwithaw heel choc k,
it can be found in the vehicle tool kit
(Y page 333).
The folding wheel chock is an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel. X
Fold both plates upwards :.
X Fold out lower plate ;.
X Guide the lugs on the lower plate fully into
the openings in base plate =. Securing the vehicle on level ground
X
On level ground: place chocksorother
suitable items under the front and rear of
23 Vehicles with an emergenc yspare wheel. 338
Flat tyreBreakdown assistance

and transpor
tthe wheel in the luggage
compartment.
or
X Depending on the size of the wheel, you
ma yalso be able to secure the faulty wheel
in the emergenc yspare wheel well. In this
case, you must remove the stowage tray
from the emergency spare wheel well and
store it securely in the luggage compart-
ment.
i When you are driving with the collapsible
emergency spare wheel fitted, the tyre
pressur eloss warnin gsystem or the tyre
pressure monitor cannot function reliably.
Only restart the tyre pressure los swarning
system/tyre pressure monitor when the
defective wheel has been replaced with a
new wheel.
Vehicles with tyre pressure monitor: all fit-
ted wheels must be equipped with func-
tioning sensors. The defective wheel
should no longer be in the vehicle. MOExtended tyres (tyres with run-flat
characteristics)
MOExtended tyres (tyres with run-flat char-
acteristics) allow you to continue driving the
vehicle even when one or more tyres lose all
air pressure.
MOExtended tyres may only be used in con-
junction with the activated tyre pressure loss
warning system or with the tyre pressure
monitor.
The maximum permissible distance which
can be driven in run-flat mode depends on the
load in the vehicle. It is 80 km if the vehicle
is partially laden and 30 km if fully laden.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tyre pressure loss warning
appears in the multifunction displ ay.
Yo um ust not exceed amaximum spee dof
80 km/h. G
WARNING
Th eh andling characteristics of your vehicle
deteriorate in run-flat mode, for example:
R when cornering
R when braking
R when accelerating rapidly
Adapt your driving style accordingly and avoid
sudden changes in direction and sudden
acceleration, as well as driving over obstacles
(i.e. kerbs, potholes), and driving off-road.
This is particularly the case when the vehicle
is heavily laden.
The maximum permissible distance that can
be driven in run-flat mode depends to alarge
exten tonthe loads placed on the vehicle. It
can be shorter due to high speeds, aheavy
load, sudden changes in direction, the road
surface condition, outside temperature, etc.,
or further if you driv ecarefully and conserva-
tively.
Do not continue to drive in run-flat mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in run-flat mode, you must have
the wheel(s) checked for damage at aquali-
fied specialist workshop which has the nec-
essary specialist knowledg eand tool stocarry
out the work required. The faulty tyre must be
replaced in every case.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centr efor this pur-
pose. In particular ,work relevant to safet yor
on safety-related system smust be carried out
at aq ualified specialist workshop.
i Whe nreplacing one or all tyres, make
sure that you only use tyres marked
MOExtended and of the specified size for
the vehicle.
i Vehicles with MOExtended tyres are not
equipped with aTIREFIT kit at th efactory. 342
Flat tyreBreakdown assistance

X
Fold the piece of cut carpet ;in the direc-
tio noft he arrow.
X Adjust the right-hand front seat to its high-
est position.
X Position the right-hand front seat as far for-
wards as possible. Vehicle with THERMATIC automatic climate con-
trol
Removing the rear footwell outlet
(THERMATIC)
X Pull the head of expanding alignment
rivet ?up.
X Pull complete expanding alignment
rivet ?up and remove it.
X Pull rear footwell outlet =from the air duct
in the direction of the arrow and remove it. Vehicle with THERMOTRONIC automatic climate
control
Removing the air deflector
(THERMOTRONIC)
X
To disconnect the cable from air deflector
=,p ull the plug out of the socket.
X Pull the cable together with retaining
clip ?out of the battery cover.
X Slide air deflector =to the left towards the
centre of the vehicle. The right-hand air
deflector nozzle is no longer connected to
the air duct.
X Lift air deflector =up to the right.
X Pull air deflector =to the right in the direc-
tion of the arrow until the left-hand nozzle
is disconnected from the air duct.
X Remove air deflector =. X
Lift battery cover Aand remove it from
battery B. Battery
345Breakdown assistanc e Z

X
Switch off al lelec trical consumers (e.g. radio ,blow er, etc.).
X Ope nthe bonnet (Y page 318). Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
startin gdevice.
X Slide cover :of positiv eterminal ;in the direction of the arrow.
X Connect positiv eterminal ;on your vehicle to positiv eterminal =of donor battery B
using the jum plead, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?of donor battery Bto eart hpoint Aof your vehicle using
the jum plead, connectin gthe jum plead to donor battery Bfirst.
X Start the engine.
X Allow the engine to run for afew minutes befor edisconnecting the jump lead.
X First, remov ethe jum plead from eart hpoint Aand negative terminal ?,then from positive
terminal ;and positive terminal =,each time disconnecting from the contacts on your
own vehicle first.
X After removing the jump lead, close cover :on positive terminal ;.
X Have the battery checked at aqualified specialist workshop, e.g. aMercedes-Ben zService
Cent re.T he jump-star ting procedure is not astandard operatin gstate; therefore, have the
battery checked. Towing and tow-starting
Important safet
ynotes
Observe the legal requirements for the rele-
vant countries when towing. G
WARNING
If you tow the vehicle, you must use arigid
towing bar if: Towing and tow-starting
349Breakdown assis tance
Z