tow MERCEDES-BENZ M320 2000 W163 Owner's Manual

1 Contents
IntroductionProduct information .......................... 7
Roadside assistance ......................... 10
Where to find it ................................ 14
Reporting Safety Defects ................ 16Instruments and controlsInstruments and controls ............... 18
Center console .............................. 20
Overhead control panel ............... 21OperationVehicle keys ...................................... 24
Start lock-out .................................... 25
General notes on the
central locking system ............... 26
Central locking system ................... 26
Radio frequency
remote control .............................. 26
Unlocking the liftgate .................. 28
Panic button .................................. 28
Mechanical keys ........................... 29Doors ................................................. 30
Central locking switch .................... 32
Automatic central locking .......... 32
Emergency unlocking in case
of accident ................................... 33
Liftgate .............................................. 34
Antitheft alarm system ................... 35
Tow-away alarm and
glass breakage sensor ............... 36
Seats, front ....................................... 37
Manual seats ................................ 39
Power seats ................................... 40
Head restraint ...............................41
Heated seats ..................................... 44
Seat belts and integrated
restraint system .......................... 46
Seat belts .......................................... 46
Seat belt nonusage
warning system ............................ 47
BabySmart
TM airbag
deactivation system ................... 53
Self-test BabySmart
TM
without special child
seat installed ................................ 53Supplemental restraint
system (SRS) ................................ 54
Emergency tensioning
retractor (ETR) ............................. 55
Airbags .............................................. 56
Safety guidelines for the
seat belt, emergency
tensioning retractor
and airbag ..................................... 63
Infant and child
restraint systems .......................... 65
Adjustable steering wheel .............. 70
Inside rear view mirror .................. 71
Antiglare night position .............. 71
Exterior rear view mirrors ............. 73
Exterior rear view mirror,
electrically folding ....................... 75
Instrument cluster ........................... 76
Indicator lamps in the
instrument cluster ...................... 78
Trip computer ................................... 83
Flexible service system (FSS) ........ 87
Engine oil level indicator ................ 89
Exterior lamp switch ....................... 90

3 ContentsSnow chains ................................ 179
Winter driving instructions ...... 180
Deep water .................................. 181
Passenger compartment ........... 182
Traveling abroad ........................ 182
Off-Road driving ............................. 183
Trailer towing ................................. 190
Cruise control ................................. 196
Brake assist system (BAS) ............ 199
Antilock brake system (ABS) ....... 201
Four-wheel electronic
traction system (4-ETS+) ..........203
Electronic brake
proportioning (EBP) ..................204
Electronic stability program
(ESP) ...........................................205
Transmission control –
LOW RANGE mode ...................209
What you should know
at the gas station ....................... 212
Check regularly and
before a long trip ....................... 215
Instrument cluster displayMalfunction and indicator
lamps in the
instrument cluster .....................218
On-board diagnostic system –
Check engine malfunction
indicator lamp .............................218
Brake warning lamp ...................219
Supplemental restraint system
(SRS) indicator lamp .................. 219
Fuel reserve warning ................ 220
Electronic stability
program (ESP) / Electronic
traction system (ETS) –
warning lamp ............................. 221
BAS/ESP malfunction
indicator lamp ............................ 221
4-ETS malfunction
indicator lamp ............................ 221
LOW RANGE
indicator lamp ............................ 221
ABS malfunction
indicator lamp ............................ 222Adjustable steering wheel –
indicator lamp .............................222
AIRBAG OFF
indicator lamp .............................222
Seat belt warning lamp .............223
Charge indicator lamp ...............223
Low engine oil level
warning lamp ..............................224
Low engine coolant
level warning ..............................224
Brake pad wear
indicator lamp .............................225
FSS indicator ...............................225

4 Contents
Practical hintsFirst aid kit .....................................228
Fuses ................................................228
Electrical outlet ..............................230
Stowing things in the vehicle ......230
Hood ................................................. 231
Checking engine oil level .............233
Automatic transmission
fluid level ...................................234
Engine oil consumption ................234
Coolant level ...................................234
Adding coolant ...........................235
Windshield washer/headlamp
cleaning system .........................236
Windshield and
headlamp washer fluid
mixing ratio ................................237Vehicle jack, wheel bolt
wrench and screwdriver ......... 237
Air pump ......................................... 239
Wheels ............................................ 240
Tire replacement ....................... 240
Rotating wheels ......................... 241
Spare wheel .................................... 242
Changing wheels ........................... 245
Tire inflation pressure ................. 250
Battery ............................................. 251
Jump starting ................................. 253
Towing the vehicle ........................ 255
Transmission selector lever,
manually unlocking .................. 259
Stranded vehicle ............................ 259Exterior lamps ................................260
Headlamp assembly ................... 261
Taillamp assemblies ..................265
Adjusting headlamp aim ...............268
Remote control
battery replacement .................270
Synchronizing
remote control ............................ 271
Emergency operation of
sliding/pop-up roof ...................272
Emergency operation of
Skyview Top ...............................273
Manual release for
fuel filler flap ............................. 274
Replacing wiper blades .................275
Roof rack ......................................... 276

10 Introduction
Roadside assistance
The Mercedes-Benz Roadside Assistance Program provides factory trained technical help in the event of a breakdown.
Calls to the toll-free Roadside Assistance number:
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Client Assistance Representatives 24 hours a day, 365 days a year.
Roadside assistance will be provided in accordance with standard program guidelines which include providing service
to the vehicle up to a reasonable distance from a paved roadway. We will make every effort to assist in a breakdown
situation, however, the accessibility of your vehicle will be determined by our authorized Mercedes-Benz Light Truck
Center technician or the tow service provider on a case by case basis and may be a factor in our ability to respond.
Additional charges may be applicable for a breakdown location determined not to be a reasonably accessible roadside
location as determined by our authorized technician and tow service provider.
For additional information refer to the Mercedes-Benz Roadside Assistance Program brochure in your glove box.

22 Contents - Operation
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
OperationVehicle keys ...................................... 24
Start lock-out .................................... 25
General notes on the
central locking system ............... 26
Central locking system ................... 26
Radio frequency
remote control .............................. 26
Unlocking the liftgate .................. 28
Panic button .................................. 28
Mechanical keys ........................... 29
Doors .................................................. 30
Central locking switch .................... 32
Automatic central locking .......... 32
Emergency unlocking in case
of accident .................................... 33
Liftgate ............................................... 34
Antitheft alarm system ................... 35
Tow - aw ay a lar m a n d
glass breakage sensor ................ 36
Seats, front ........................................ 37
Manual seats ................................. 39
Power seats ................................... 40Head restraint ...............................41
Heated seats ..................................... 44
Seat belts and integrated
restraint system .......................... 46
Seat belts .......................................... 46
Seat belt nonusage
warning system ............................ 47
BabySmart
TM airbag
deactivation system ................... 53
Self-test BabySmart
TM
without special child
seat installed ................................ 53
Supplemental restraint
system (SRS) ............................... 54
Emergency tensioning
retractor (ETR) ............................ 55
Airbags .............................................. 56
Safety guidelines for the
seat belt, emergency
tensioning retractor
and airbag ..................................... 63
Infant and child
restraint systems ......................... 65
Adjustable steering wheel .............. 70
Inside rear view mirror ...................71Antiglare night position .............. 71
Exterior rear view mirrors ............. 73
Exterior rear view mirror,
electrically folding ....................... 75
Instrument cluster ........................... 76
Indicator lamps in the
instrument cluster ...................... 78
Trip computer ................................... 83
Flexible service system (FSS) ........ 87
Engine oil level indicator ................ 89
Exterior lamp switch ....................... 90
Fo g la mp sw itch
(except Canada) .......................... 92
Fo g la mp sw itch
(Canada only) .............................. 93
Hazard warning flasher
switch ............................................ 94
Headlamp cleaning system ............ 94
Windshield wiper/washer
switch ............................................ 95
Rear window wiper/washer ........... 96
Climate control ................................. 98
Basic setting – Heater ............... 100

33 Central locking system
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Notes:
If doors are unlocked with the central locking switch
after activating the automatic central locking, and
neither door is opened, then the doors remain unlocked
even at vehicle speeds of approximately 9 mph
(15 km / h) or more.
If a door is opened from the inside at speeds of
approximately 9mph (15km/h) or less with the
automatic central locking activated, the door will again
be automatically locked at speeds of approximately
9 mph (15 km / h) or more.
Important!
When towing the vehicle, or with the vehicle on a
dynamometer test stand, please, note the following:
With the engine running, the vehicle doors will lock if
the left front wheel spins at vehicle speeds of
approximately 9 mph (15 km / h) or more.
To prevent vehicle door locks from locking, deactivate
the automatic central locking.Emergency unlocking in case of accident
The doors unlock automatically a short time after an
accident in which an airbag or emergency tensioning
retractor deploys (this is intended to aid rescue and
exit). However, the key must still be in the steering lock
position 1 or 2.
Additionally the hazard warning flashers turn on
automatically and the interior lights switch on for
approximately 30 minutes.

36 Tow-away protection
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Tow-away alarm and glass breakage sensor
The switch is located in the overhead console.
The tow-away alarm and glass breakage sensor are part
of the antitheft alarm system.
Once the alarm system has been armed, the turn signal
lamps will flash rapidly and the horn will sound when
someone attempts to raise the vehicle, or breaks a
window and reaches into the passenger compartment.The alarm will last approximately 3 minutes in the form
of rapidly flashing turn signal lamps. At the same time
the horn will sound for approximately 30 seconds. The
alarm will stay on even if the vehicle is immediately
lowered.
If the alarm stays on for more than 20 seconds, an
emergency call is initiated automatically. See Tele Aid
on page 148.
To prevent triggering the tow-away alarm feature, switch
off the tow-away alarm and glass breakage sensor before
towing the vehicle, or when parking on a surface subject
to movement, such as a ferry or auto train.
To do so, turn key in steering lock to position 1, then
return it to position 0 and remove key from steering
lock.
Within 30 seconds, push left or right button. (On
vehicles equipped with optional trip computer, push
RESET or MODE button, display shows OFF.)
Exit vehicle, and lock vehicle with remote control.
The tow-away alarm and glass breakage sensor remain
switched off until the key is inserted in steering lock
and turned to position 1.

94 Hazard warning flasher
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Hazard warning flasher switch
The hazard warning flasher switch is located on top of
the steering column.
The hazard warning flasher can be activated either
manually via the switch located in the dashboard, or it
is activated automatically at the time an airbag is
deployed.
To activate hazard warning flasher, press switch once.
To deactivate, press switch again.
If hazard warning flasher was activated automatically,
press switch twice to deactivate.
Note:
To signal turns while being towed with hazard warning
flasher in use, turn key in steering lock to position 2
and activate combination switch for left or right turn
signal in usual manner. Now deactivate the hazard
warning flasher, only the selected turn signal will
operate. Upon canceling the turn signal, the hazard
warning flasher must be activated again.Headlamp cleaning system
(with Xenon headlamps)
The switch is located in the instrument panel behind the
steering wheel.
The headlamp washer can be activated with the key in
steering lock position 2.
Briefly press symbol side of switch.

95 Windshield wiper/washer
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index Windshield wiper/washer switch
Move stalk briefly up for single wipe without adding
washer fluid (use only when windshield is wet).
Pull stalk toward steering wheel and hold to activate
wiper and washer.
Wiper offMove stalk down for:
Intermittent wiping
(Interval is vehicle speed dependent
1.
Optional rain sensor: One initial wipe, pauses
between wipes are automatically controlled by a
rain sensor monitoring wetness of windshield.)
Notes:
With vehicle at a standstill, a front door open and
the key in steering lock position 2 there will be no
operation of windshield wipers in intermittent
setting.
Optional rain sensor:
Do not leave in intermittent setting when vehicle
is taken to an automatic car wash or when
cleaning the windshield. Wipers will operate in
presence of water spray at windshield, and wipers
may be damaged as a result.
Move stalk up for:
Normal wiper speed
Fast wiper speed
1 At speeds of approximately 105 mph (170 km/h) the wiper
switches automatically to continuous wiping.

114 Interior equipment
Te ch n ica l
data Instruments
and controlsOperationDrivingInstrument
cluster displayPractical hints Car care Index
Interior Storage compartments, armrest and cup holder
Wa r n i n g !
To help avoid personal injury during a collision or
sudden maneuver, exercise care when stowing
things. Put luggage or cargo in the trunk if
possible. Do not pile luggage or cargo higher than
the seat backs. Luggage nets cannot secure hard or heavy objects.
Wa r n i n g !
Keep compartment lids closed. This will help to
prevent stored objects from being thrown about
and injuring vehicle occupants during an accident
and sudden maneuvers.