roof MERCEDES-BENZ METRIS 2016 MY16 Operator’s Manual
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Page 251 of 310

immediately. Do not drive any further. You
should have all work involvingthe battery car-
ried out at aqualified specialist workshop.
Further information can be foundu nder "ABS"
(
Ypage 62) and under "ESP®"(Ypage 64).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignit ethe highly explo-
sive gases of abattery. There is arisk of an
explosion.
Before handlin gthe battery, touc hthe vehicle
body to remove any existin gelectrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started.
Always make sure that neither you nor the bat-
ter ya re electro statically charged. Electrostatic
charging results, for example, from:
Rwearings ynthetic clothing
Rfriction betwee nclothing and the seat
Rdraggingorp ushingthe battery across carpet
flooring or any other synthetic materials
Rrubbingt he battery with cloths or towels.
Comply with the followings afetyprecautions
and tak eprotective measuresw hen handling
batteries.
Risk of explosion.E xplosive oxyhy-
drogen is produced when batteries
are being charged. Only charge bat-
teries in well-ventilated areas.
Fire ,open flames and smoking are
therefore prohibited when working
on the battery. Avoid creating
sparks.
Batter yacid is caustic. Avoid con-
tac twith the skin ,eyes or clothing.
Wear acid-proof protective gloves.I f
skin or clothes are splashed with
acid, neutralize the splashes imme-
diately with soapy water or an acid
neutralizer, and the nclean the affec-
ted areas with water .Consult adoc-
tor if necessary.
Wear eye protection. When mixing
water and acid, the liquid can splash
int oy our eyes. Rinse acid splashes
to the eyes immediately with clean water and contac
tadoctor immedi-
ately.
Keep children at asafe distance.
Children are not able to assess the
danger sposed by batteries and
acid.
When handlin gbatteries, observe
the safetyp recautionsand special
protective measuresc ontained in
this Operator's Manual.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of the mwith
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to aqualified spe-
cialist workshop or aspecial
collection point for used bat-
teries.
Observe the followingn otes:
RRecharge the battery more frequently, if you:
-predominantly drive shortd istances
-predominantly drive at low outside temper-
atures
-leave the vehicle parked for alengthy
period
In order for the batteries to achiev etheir max-
imum possible service life, the ymust always
be sufficiently charged.
RConsult an authorized Mercedes-Ben zCom-
mercial Van Center if you wish to leave your
vehicle parked for along period of time.
RWhen you park the vehicle, remove the Smart-
Key if you do not require any electrical con-
sumers. The vehicle will the nuse very little
energy, thus conserving battery power.
RIf your vehicle requiresj ump-starting, or if you
wish to provide jump-startin gassistanc eto
another vehicle, only use the jump-starting
Battery249
Maintenance and care
Z
Page 256 of 310

Care
Notes on care
GWARNING
If you use opening sinthebodywork or
detachable part sassteps, you could:
Rslip and/or fall
Rdamag ethe vehicle and caus eyourself to
fall.
Thereisar iskofi njury.
Always use secure climbinga ids, e.g.asuita-
ble ladder.
!Do no tuse th elower slidingd oor guide (car-
riage )asas tep. Otherwise, you coul ddamage
th ep anelinga nd/or theslidingd oor mecha-
nism.
!For cleanin gyour vehicle ,donotuse any of
th ef ollowing:
Rdry, roug horhard cloths
Rabrasive cleanin gagents
Rsolvents
Rcleanin gagents containing solvents
Do no tscrub.
Do no ttou ch th esurfaces or protective films
withh ard objects, e.g .aringori ce scraper.
You coul dotherwise scratch or damag ethe
surfaces and protective film.
!Do no tpark th evehicle for an extended
period straigh tafter cleanin git, particularly
after having cleane dthe wheelsw ithwheel
cleaner. Wheelc leaners couldcause
increased corrosion of th ebrak ediscsa nd
brak epads/linings. For this reason,y ou
should driv efor afew minute safter cleaning.
Brakin gheatst hebrak ediscsa nd thebrake
pads/linings, thus dryin gthem. The vehicle
can then be parked.
HEnvironmental note
Only clean your vehicle at specially designed
wash bays. Dispose of emptyc ontainers and
used cleanin gproduct sinane nvironmentally
responsible manner.
HEnvironmental note
Dispose of emptyp ackagingand cleaning
cloth sinane nvironmentall yresponsible man-
ner.
Regular car eofyour vehicle is acondition for
retaining th equalityint helongt erm.
Use car eproduct sand cleanin gagents recom-
mended and approved by Mercedes-Benz.
Washingt hevehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Brakin gefficienc yisreduced after washing
th ev ehicle .Thereisar iskofana ccident.
Afte rthe vehicle has been washed, brake
carefull ywhile payinga ttentiontothetraffic
conditionsu ntil full braking power is restored.
!Makesure that th eautomatic car wash is
suitable for th esizeoft hevehicle.
Before washingt hevehicle in an automatic
car wash, fold in th eexteri or mirror sand
remove any additional antennas .Otherwise,
th ee xteri or mirror ,antenna or th evehicle
itself coul dbedamaged.
Makes ure that th eexteri or mirror sare fully
folded out again and that any additional
antennas are re-installed when you leave the
automatic car wash.
!Makes ure that:
Rthes ide windows and th eroofa re com-
pletely closed
Rth ec limate control blower is switched off
Rthew indshield wiper switch is at position 0
The vehicle coul dotherwise be damaged.
You can wash th evehicle in an automatic car
wash from th everys tart.
Wash off exces sdirt before cleanin gthe vehicle
in an automatic car wash.
Afte rputtin gthe vehicle throug hanautomatic
car wash, wipe off wax from:
Rth ew indshield
Rthew indshield wiper blades
254Care
Maintenance and care
Page 271 of 310

RDo not drive with tireswhich have too little
trea ddepth,ast hissignificantl yreduce sthe
tractio nonw etroads (hydroplaning).
RReplace the tire safter 6y ears at the latest,
regardless of wear .Thisa lsoa pplies to the
spar ewheel .
Operatio ninwinter
General notes
Hav eyourv ehicl ewinterproofed at aquali fied
specialis tworkshop at the onse tofwinter.
Onlyu sewheels with tire sizes approved by
Mercedes-Benz.
Prior to the onse tofwinter, ensur ethats now
chains ar estowed in the vehicl e(
Ypage 270).
Snow chains canno tbem ounted on al lwheel /
tire combinations. Observe the restrictions on
the us eofsnow chains under "Wheel/tir ecom-
binations" (
Ypage 291).
Als oo bserve the note sinthe "Changing a
wheel" sectio n(
Ypage 286).
Driving with summe rtires
At temperatures belo w45‡(+7 †),summer
tire slos ee last icity and therefore tractio nand
braking power. Chang ethe tire sonyourvehicle
to M+S tire s. Usingsumme rtires at very cold
temperatures could cause tears to form,
thereby damaging the tires permanently.
Mercedes-Benz cannot accept responsibility for
this type of damage.
M+S tires
GWARNING
Wheel and tire dimensions as wel lasthe type
of tire can vary betwee nthe spare whee land
the whee ltobereplaced. When the spare
whee lismounted, driving characteristics may
be severelya ffected. There is arisk of an acci-
dent.
In order to reduce risks:
Ryou should therefore adapt you rdriving
style and drive carefully.
Rnever mount more than one spare wheel
that differs from the whee ltobereplaced.
Ronly use aspare whee lthat differs from the
whee ltober eplaced for ashort time.
Rhave aspare whee lthat differs from the
whee lthat has been changed replaced at
the nearest qualified specialist workshop.
You must observe the correct whee land
tire dimensions as wel lasthe whee ltype.
GWARNING
M+S tires with atire tread depth of less than
ã in (4 mm) are not suitable for use in winter
and do not provid esufficient traction. There is
ar isk of an accident.
M+S tires with atread depth of less than ãin
(4 mm) must be replaced immediately.
Use winter tires or all-season tires at tempera-
tures below4 5‡(+7 †). Both types of tire are
identified by the M+S marking.
Only winter tires bearing the isnowflake
symbo linaddition to the M+S marking provide
the best possible grip in wintry road conditions.
Only these tires wil lallow driving safety systems
such as ABS and ESP
®to function optimally in
winter. These tires have been developed specif-
ically for driving in snow.
For safe driving, use M+S tires of the same make
and tread pattern on all wheels.
Always observe the maximu mpermissible
speed specified for the M+S tires you have
mounted.
If you mount M+S tires that have alower maxi-
mum permissibl espeed than the maximum
design speed of the vehicle, affix acorrespond-
ing warning label in the driver' sfieldofv ision.
You can obtai nthis at aqualified specialist work-
shop.
Once you have mounted the winter tires:
XCheck the tire pressure (Ypage 270).
XRestart the tire pressure monitor
(Ypage 277).
Operation in winter269
Wheel sand tires
Z
Page 287 of 310

GVW (Gross VehicleWeight)
The gross vehicle weight includes the weight of
the vehicle including fuel ,tools, spare wheel,
accessories installed, occupants, luggage and
the drawbar noseweight if applicable. The gross
vehicle weight must never exceed the permissi-
ble gross weight (GVWR) specified on the
B-pilla ronthe driver's side (
Ypage 294).
GVWR (Gross Vehicl eWeight Rating)
The GVWR is the maximu mpermitted gross
weight of the full yladen vehicle (weight of the
vehicle including all accessories, occupants,
fuel ,luggage and the drawbar noseweight if
applicable).T he permissibleg ross weight is
specified on the vehicle identification plate on
the B-pilla ronthe driver's side (
Ypage 294).
Maximum weight of the laden vehicle
The maximu mweight is the sum of:
Rthe curb weight of the vehicle
Rthe weight of the accessories
Rthe loadl imit
Rthe weight of the factory installed optional
equipment
Kilopascal (kPa)
Metric unit for tire pressure. 6.9 kPa are the
equivalent of 1psi.A nother tire pressure unit is
bar. 100 kilopascals (kPa) are the equivalent of
1b ar.
Load index
In addition to the loadb earing index,aload
index can be stamped onto the sidewal lofthe
tire. It specifies the load-bearing capacity of the
tire more precisely.
Curb weight
The weight of avehicle with standard equipment
including the maximu mfilling capacity of fuel,
oil, and coolant. It also includes the air-condi-
tioning system and optional equipment if these
are installed on the vehicle ,but does not include
passengers or luggage.
Maximum tire load
The maximu mtire loadink ilograms or pounds is
the maximu mweight for which atire is
approved.
Maximum permissiblet ire pressure
Maximumpermissiblet ire pressure for one tire.
Maximum load on one tire
Maximumloadono ne tire. This is calculated by
dividing
the maximu maxle loadofo ne axle by
two.
PSI (Pounds per square inch)
Standard unit of measurement for tire pressure.
Aspec tratio
Relationshi pbetwee ntire heighta nd width in
percent.
Tire pressure
Pressure inside the tire applying an outward
force to every square inch of the tire's surface.
Tire pressure is specified in pounds per square
inch (psi), in kilopascal (kPa) or in bar. Tire pres-
sure shoul donly be corrected when the tires are
cold.
Col dtire pressure
The tires are cold:
Rif the vehicle has been parked for at least
three hours withou tdirect sunlight on the
tires, and
Rif the vehicle has not been driven further than
1m ile (1.6 km)
Tire tread
The part of the tire that comes into contact with
the road.
Tire bead
The tire beade nsures that the tire sits securely
on the wheel. There are severals teel wiresinthe
beadtop revent the tire from coming loose from
the whee lrim.
Sidewall
The part of the tire betwee nthe tread and the
tire bead.
Weight of optional extras
The combined weight of those optional extras
that weigh more than the replaced standard
parts and more than 2.3 kg (5 lbs). These
optional extras, such as high-performance
brakes, aroof rack or ahigh-performance bat-
tery, are not included in the curb weight and the weight of the accessories.
What you shouldk now about wheels and tires285
Wheelsand tires
Z
Page 306 of 310

Cargo tie-down points and carriersys-
tems
Cargo tie-down points
General notes
!Observ ethe informatio nonthemaximum
loadingc apacity of th eindividua lcargo tie-
down points.
If you use several cargo tie-down points to
secure aload, you must always tak ethe max-
imum loadingc apacity of theweakest cargo
tie-down pointi ntoa ccount.
If you brak ehard ,for example ,the forces act-
ing coul dbeuptos everal times th eweight
force of th eload. Always use multiple cargo
tie-down points in order to distribut ethe force
absorption.L oad theanchorages evenly.
You will fin dadditional informatio nabout cargo
tie-down points and cargo tie-down rings in the
"Securin gloads"s ection(
Ypage 234).
Cargo tie-down rings
The maximum tensile load of th ecargo tie-down
rings is:
Cargo tie-down
ringsPermissible nomi- nal tensile load
Passenger Vans786. 5lbf
(35 0daN)
Cargo Van1124.0 lbf
(50 0daN)
Guide/load rails
The maximum tensile load for th ecargo tie-
down points on aguide/load rail is:
Cargo tie-down
pointPermissible nomi-
nal tensile load
Guide rail786. 5lbf
(35 0daN)
Load rails on cargo
compartmen tfloor1124.0 lbf
(50 0daN)
Load rail on sidewall225. 0lbf
(10 0daN)
The values specifie dapply only to loads placed
on th ecargo compartmen tfloo rif:
Rth el oad is secured to two cargo tie-down
points on th erail and
Rthed istanc etotheneares tload-securing
pointont hesame rail is approximately 3ft
(1 m).
Roo fracks and rear racks
GWARNING
If yo uuseopenings in the bodywork or
detachabl eparts as steps, yo ucould:
Rslipa nd/or fall
Rdamag ethe vehicl eand cause yourselft o
fall.
There is ariskofi njury.
Alway susesecure climbing aids, e.g. asuita-
bl el adde r.
!Do not us ethe lowe rsliding doo rguide (car-
riage) as astep .Otherwise, yo ucould damage
the paneling and/or the sliding doo rmecha-
nism.
GWARNING
Whe nyou load the roof, the center of gravity
of the vehicl erises and the driving character-
istics change. If yo uexcee dthe maximum roof
load ,the driving characteristics, as well as
steering and braking, will be greatl yimpaired.
There is ariskofana ccident.
Neve rexcee dthe maximum roo floa da nd
adjust your driving style.
!The weight of any load carrie donthe roof,
including the roo fcarrier, mus tnot exceed
the maximum permissible roo fload.
The roo fcarrie rsuppo rts mus tbem ounted at
equal distances.
Install rai lcarriers in front of and behind the
middl eprop.
!For safety reasons,M ercedes-Benz recom-
mend sthat yo uonly us eroofcarrie rsystems
which have bee nteste dand approved for
Mercedes-Benz vehicles. Thi swillh elpt o
avoid damage.
304Vehicl edata
Technical data
Page 307 of 310

Maximum roof load330 lbs (150 kg)
with at least three
pairs of support
points
Maximum load for a
rear-mounted cycle
rack154 lbs (70 kg)
for up to four bicycles
The data is validfor aloadd istributed evenly
over the entire roof area.
Reduce the loa donshorter roof carriers pro-
portionately. The maximu mloadp er pai rofroof
carrie rsupports is 110 lbs (50 kg) .The maxi-
mum loa dofarail carrie rbar is 220 lbs (100 kg).
If you have installed arear-mounted bicycle rack
on the tailgate, the additiona lweight reduces
the support provided by the pneumatic springs
when the tailgate is opened.Y ou willthen need
more force to open the tailgate. At low outside
temperatures belowf reezing the tailgate can
sink unintentionally after opening.
Loading guidelines and other information con-
cerning loa ddistribution and loads ecuring can
be found in the "Transporting" section
(
Ypag e232).
Trailer tow hitch
General notes
Mercedes-Benz recommends having atrailer
tow hitch retrofitted at an authorized Sprinter
Dealer.
Use only atrailer tow hitch that has been tested
and approved specially for you rvehicl ebyt he
distributor named on the insid eofthe front
cover. Only use aballc oupling that is approved
for you rvehicl eand Sprinter trailer tow hitch.
You can als ofind information on the permitted
dimensions of the bal lcoupling on the identifi-
cation plate of the trailer tow hitch.
You can obtai nadvice from aqualified specialist
workshop .Also observe the information on tow-
ing atrailer in the "Driving and parking" section
(
Ypag e162).
Trailer loads
The permissible weights and loads which cannot
be exceededc an alsobefound:
Rin you rvehicl edocuments and
Ron the identification plates of the trailer tow
hitch, the trailer and the vehicl e(Ypage294).
You wil lfind the basi cvalues approved by the
manufacturer in the following table .Ifthe values
differ, the lowest valu eapplies.
Make sure that you adhere to the weight restric-
tions by having the weight checked on acali-
brated weighbridge.
Permissible gross
weight GVWR6724 lbs (3050 kg)
Gross front axle
load GAWR (FA)3417 lbs (1550 kg)
Gross rear axle load
GAWR (RA)3417 lbs (1550 kg)
Maximum permissi-
ble gross weight of
vehicle/trailer
combination
2
GCWR
11684 lbs (5300 kg)
Trailer load3GTW5000 lbs (2268 kg)
Maximum permissi-
ble nose weight
TWR500 lbs (227 kg)
2Maximu mpermissibleg ross weight of the vehiclea nd trailer3Maximumpermissibl egross weight of the trailer
Vehicle data305
Technical data
Z