warning MERCEDES-BENZ METRIS 2017 MY17 Operator’s Manual

ProblemPossible causes/consequences andMSolutions
The SmartKey is faulty.
XLock the vehicle with the mechanical key (Ypage 71).
XHave the SmartKey checked at a qualified specialist workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off all non-essential consumers, such as interior lighting, and
try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 262).
or
XJump-start the vehicle (Ypage 272).
or
XConsult a qualified specialist workshop.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the mechanical locks replaced.
Central locking
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You can open a locked door from the inside at
any time. For the sliding doors, the child-proof
locks must be deactivated.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the whole
vehicle from the inside using the central locking
buttons on the driver's door.
Central locking73
Opening and closing
Z

XTo unlock:press the%button.
XTo lock: press the &button.
If the driver's or front-passenger door is open,
the open door is not locked.
All other doors and the tailgate/rear doors
are locked.
If a sliding door or the tailgate/rear door is
open, only the driver's and front-passenger
doors are locked.
You cannot unlock the vehicle centrally from the inside if the vehicle has been locked with the
key.
If the vehicle has been locked using the locking
button for the central locking and a door is
opened from the inside, only the door that has
been opened is unlocked.
If the vehicle has previously been locked with
the key, opening a door from the inside will trig-
ger the anti-theft alarm system. Switch off the
alarm (
Ypage 68).
Automatic locking
XTo switch on: press and hold the %button
until an acoustic tone sounds.
XTo switch on : press and hold the &but-
ton until an acoustic tone sounds. When the ignition is switched on, the vehicle will
lock automatically from a speed of approx-
imately 9 mph (15 km/h).
You could therefore be locked out if:
Rthe vehicle is being pushed.
Rthe vehicle is being towed.
Rthe vehicle is being tested on a dynamometer.
If the vehicle has been automatically locked and
a front door is opened from the interior while the
vehicle is stationary, the vehicle unlocks cen-
trally.
Driver's door and front-passenger
door
Door handle (example driver's door)
You can open the driver's or front-passenger
door from the inside at any time, even if it is
locked.
XPull door handle ;.
If a front door is locked, locking knob :pops
up. The door is unlocked and opens.
Sliding door
Important safety notes
GWARNING
When you open the sliding door, the sliding
door could hit other people as it moves back- wards. There is a risk of injury.
Only open the sliding door when traffic con-
ditions permit.
74Sliding door
Opening and closing

GWARNING
If the open sliding door is not engaged, it could
move on its own if the vehicle is on a slope.
This could trap you or other persons. There is a risk of injury.
Always make sure that the open sliding door is
engaged.
!Do not use the lower sliding door guide (car-
riage) as a step. Otherwise, you could damage
the paneling and/or the sliding door mecha-
nism.
!When you open the sliding door, first make
sure that:
Rthe rear door is not opened to an angle of
270°.
Rthe rear door is not clipped into the door
retainer.
The sliding door could otherwise collide with
the opened rear door and the doors could be damaged.
Information on opening and closing the rear
doors can be found under "Rear doors"
(
Ypage 79).
Opening and closing from the outside
The sliding door is equipped with an active
retainer, which engages the door at the end stop
when opened.
XTo open: pull door handle :in the direction
of the arrow.
The sliding door opens.
XPush back the sliding door using door han-
dle :until it engages.
XCheck the sliding door detent.
XTo close: pull door handle :in the direction
of the arrow.
The sliding door is released from its lock.
XPush the sliding door forwards using door
handle :and close.
Opening/closing from the inside
The sliding door is equipped with an active
retainer, which engages the door at the end stop
when opened.
XTo open: pull back rocker switch :.
If the door is locked, locking knob =pops up.
The sliding door unlocks and opens.
XPush back the sliding door using door han-
dle ;until it engages
XCheck the sliding door detent.
XTo close: press rocker switch :forwards.
The sliding door is released from its lock.
XPush the sliding door forwards using door
handle ;and close.
Electric sliding door
Important safety notes
GWARNING
When you open the sliding door, the sliding
door could hit other people as it moves back- wards. There is a risk of injury.
Only open the sliding door when traffic con-
ditions permit.
!Do not use the lower sliding door guide (car-
riage) as a step. Otherwise, you could damage
the paneling and/or the sliding door mecha-
nism.
Electric sliding door75
Opening and closing
Z

You must reset the electric sliding door if there
has been a malfunction or an interruption in the
voltage supply (
Ypage 78).
iPlease note, if the child-proof locks have
been activated, you cannot open the sliding
door from the inside. You can only open a
sliding door from the inside if the child-proof
locks have not been activated. Further infor-
mation can be found under "Child-proof locks
for the sliding door" (
Ypage 63) and "Open-
ing/closing from the inside" (Ypage 77).
Obstacle detection with reversing
feature
The sliding door is equipped with automatic
obstacle detection with reversing feature. If a
solid object blocks or restricts the sliding door
during the automatic closing process, the slid-
ing door opens again automatically. If the sliding
door is obstructed during the opening proce-
dure, it moves back a few centimeters in the
opposite direction and stops.
Automatic obstacle detection with reversing
feature is only an aid. It is not a substitute for
your attentiveness when closing the electrical
sliding door.
If an obstacle is detected, the display shows the
Left-hand Electric Sliding Door
ObstructionDetectedmessage for example,
and five warning tones sound.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 8 mm of the closing movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing, make sure that no-one has any
parts of the body within the closing area.
If someone is trapped:
Rpress the 5button on the SmartKey, or
Rpull the exterior door handle, or
Rpress the corresponding sliding door but-
ton in the center console, or
Rpress the button on the door frame, or
Rpull the rocker switch on door handle
Opening/closing from the outside
The sliding door is equipped with an active
retainer, which engages the door at the end stop
when opened.
If the vehicle is equipped with two electric slid-
ing doors; the 5button on the SmartKey can
only be used to open or close one of the two
sliding doors (
Ypage 78).
XTo open: pull door handle :in the direction
of the arrow.
or
XPress the 5button on the SmartKey for
longer than 0.5 seconds.
The sliding door unlocks, automatic operation
is started and the sliding door opens. In addi-
tion, you will hear two warning signals.
XTo close: pull door handle :in the direction
of the arrow.
or
XPress the 5button on the SmartKey for
longer than 0.5 seconds.
The sliding door is released from its lock and
automatic operation is started. The sliding
door closes.
If you press the 5button on the SmartKey,
you will hear two warning signals while the
doors close.
XTo interrupt automatic operation: pull door
handle :again.
or
XPress the 5button on the SmartKey again.
iIn unfavorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
76Electric sliding door
Opening and closing

hold the relevant sliding door button. The
electric sliding door moves with increased
force. Observe that, in such circumstances,
the obstacle detection is less sensitive. To
stop the movement, release the sliding door
button.
Opening/closing from the inside
If the sliding door is unlocked, you can open andclose the sliding door from the inside with these
controls:
Rthe Å orÆ sliding door button in the
front on the lower center console
Rthe sliding door button on the B-pillar next to
the door sill
Rthe rocker switch on the door handle
:Sliding door button for the sliding door on
the left-hand side
;Sliding door button for the sliding door on
the right-hand side
=Rocker switch
?Locking knob
ASliding door button in the door frame
You can only open a sliding door from the inside if the child-proof locks have not been activated. If the sliding door is locked, the sliding door
must first be unlocked.
The sliding door is equipped with an active
retainer, which engages the door at the end stop
when opened.
XTo open:
briefly press the respective Åor
Æ sliding door button in the center con-
sole.
or
XBriefly press sliding door button Ain the
door frame.
or
XBriefly pull back rocker switch =.
If the sliding door is unlocked, automatic
operation is started and the sliding door
opens.
If you use the ÅorÆ sliding door but-
ton in the center console you will hear two
warning signals during the opening proce-
dure.
The indicator lamp in the ÅorÆ sliding
door button in the center console flashes for
the duration of automatic operation.
The indicator lamp in the ÅorÆ sliding
door button in the center console is lit when-
ever the respective sliding door is open.
Depending on the vehicle equipment, the dis-
play can also show the Sliding Door Open
message.
XTo close:briefly press the respective Åor
Æ sliding door button in the center con-
sole.
or
XBriefly press sliding door button Ain the
door frame.
or
XBriefly press rocker switch =forward.
The sliding door is released from its lock and
automatic operation is started. The sliding
door closes.
If you use the ÅorÆ sliding door but-
ton in the center console you will hear two
warning signals during the closing procedure.
The indicator lamp in the respective Åor
Æ sliding door button in the center console
goes out whenever the sliding door is closed.
XTo interrupt automatic operation: press
the respective ÅorÆ sliding door but-
ton in the center console again.
or
Electric sliding door77
Opening and closing
Z

XPress sliding door button in the door frame
A.
or
XBriefly pull back rocker switch =.
iIn unfavorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
hold the relevant sliding door button. The
electric sliding door moves with increased
force. Observe that, in such circumstances,
the obstacle detection is less sensitive. To
stop the movement, release the sliding door
button.
Programing the key button for the
sliding door
If the vehicle is equipped with two electric slid-
ing doors, the 5sliding door button on the
key can only be programmed for one of the two
sliding doors. You can then open or close the
selected sliding door with the 5button on
the key.
:Sliding door button for sliding door on the
left-hand side
;Sliding door button for sliding door on the
right-hand side
XMake sure that the sliding door to be pro-
grammed is open.
XTurn the key to position 2in the ignition lock.
XPress and hold the ÅorÆ sliding door
button in the center console for the appropri-
ate sliding door until the sliding door is closed
and four tones have sounded.
The display shows the Left-hand Elec‐
tric Sliding Door Key Programmed/
Right-hand Electric Sliding Door
Key Programmedor L. Slide Door Pro‐grammed/R.SlideDoorProgrammedmes-
sage.
Resetting the sliding door
You must reset the sliding door if there has been
a malfunction or an interruption in the voltage
supply.
XIf the sliding door is open: close it by hand.
XUsing the ÅorÆ sliding door button on
the center console, open the sliding door at
least 15.8 in (40 cm) and then close the slid-
ing door completely.
XWhen the sliding door is closed, open the slid-
ing door fully using the ÅorÆ sliding
door button on the center console.
The sliding door is reset and operational.
XClose the sliding door if required.
Problems with the sliding door
The electric sliding door is locked in place.
Unfavorable operating conditions, e.g. frost, ice
or heavy soiling, may obstruct the sliding door.
XPress and hold the sliding door button until
the sliding door has opened or closed.
The sliding door moves with increased force.
Observe that, in such circumstances, the
obstacle detection is less sensitive. To stop
the movement, release the sliding door but-
ton.
XRemove the cause of the blockage at the ear-
liest opportunity.
Tailgate
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
78Tailgate
Opening and closing

You will find details of the tailgate opening
dimensions under "Technical data"
(
Ypage 311).
Opening and closing
XTo open:press button :on the handle.
XRaise the tailgate.
XTo close: pull the tailgate firmly downwards
by strap ;and close it from outside.
Problems with the tailgate
The tailgate cannot be opened.
The voltage supply has been interrupted or the
battery charge is insufficient.
Consult a qualified specialist workshop which
has the necessary specialist knowledge and
tools to carry out the work required. In an emergency, you can open the tailgate
using the release catch for service purposes.
XPry off the cover on the lower part of the tail-
gate with a suitable tool, e.g. the screwdriver from the vehicle tool kit.
XInsert the screwdriver into the opening and
move the release lever until the tailgate
unlocks and opens.
XSwing the tailgate upwards.
Rear doors
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the rear
door is open when the engine is running, par-
ticularly if the vehicle is moving, exhaust
fumes could enter the passenger compart-
ment. There is a risk of poisoning.
Turn off the engine before opening the rear
door. Never drive with the rear door open.
GWARNING
If you open a rear door, you could:
Rendanger other people or road users
Rbe caught by oncoming traffic
This is particularly the case if you open the
rear door more than 90°. There is a risk of an
accident and injury.
Only open the rear doors when traffic condi-
tions permit. Always make sure that the rear
doors are properly locked.
GWARNING
If you open the rear doors 90°, the rear lights are no longer visible. The vehicle will then be
difficult for other road users to see or will not
be seen by them at all, particularly if it is dark
or visibility is poor. There is a risk of an acci-
dent.
You should therefore ensure in this and simi-
lar situations that the vehicle is visible from
the rear in accordance with the relevant
Rear doors79
Opening and closing
Z

national regulations, by using the warning tri-
angle, for instance.
!Make sure that there is sufficient clearance
when opening the rear doors. You could oth-
erwise damage the vehicle and objects in
close range of the rear doors.
You can lock the rear doors at an angle of
approx. 90° and, if necessary, 180° or 270°.
Always make sure that the open rear door is
correctly engaged in the detent.
Opening and closing from the outside
Opening the right-hand rear door
XPull handle :.
XSwing the rear door to the side until it
engages.
The rear door can also be opened beyond 90
degrees (
Ypage 81).
Opening the left-hand rear door
XMake sure that the right-hand rear door is
open and engaged.
XPull release handle :in the direction of the
arrow.
XSwing the rear door to the side until it
engages.
The rear door can also be opened beyond 90
degrees (
Ypage 81).
Closing the rear doors from the outside
XIf necessary, pull the rear door away from the
magnetic door retainer (Ypage 81).
XClose the left-hand rear door firmly from the
outside.
XClose the right-hand rear door firmly from the outside.
Opening/closing from the inside
Release the lever on the inside of the right rear door
A white section on latch ;indicates that the
rear door is unlocked.
iYou can only open the locked rear doors
from the inside if the child-proof locks have
not been activated.
XTo unlock: slide latch;to the left.
You will see a white marking.
XTo open: pull opening lever :up and open
the rear door.
XSwing the rear door to the side until it
engages.
iIf you open a locked rear door from inside,
you only unlock the rear door. The other doors
remain locked.
The rear door can also be opened beyond 90
degrees (
Ypage 81).
80Rear doors
Opening and closing

XTo close:make sure that the left-hand rear
door is closed.
XPull the rear door firmly by the door handle to
close it.
XTo lock: slide latch ;to the right.
The white section is no longer visible.
Opening at an angle of 180° or 270°
Depending on the vehicle equipment, you can
open the rear doors up to an angle of 180° or
270° (side wall).
!When you open the sliding door, first make
sure that:
Rthe rear door is not opened to an angle of
270°.
Rthe rear door is not clipped into the door
retainer.
The sliding door could otherwise collide with
the opened rear door and the doors could be
damaged.
Door retainer (example: right rear door)
XOpen the rear door to about 45°.
XPull and hold door retainer :in the direction
of the arrow.
XOpen the rear door more than 90°, so that the
door retainer cannot engage.
XRelease the door retainer and open the door
to an angle of 180° or 270°.
Magnetic door retainer
XWith the rear door opened to an angle of 270° push it against the magnetic door retainer =
on the side wall.
When the magnet on rear door ;is in contact
with magnetic door retainer =, the rear door
is held in this position.
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Side windows81
Opening and closing
Z

Activate the override feature for the rear sidewindows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
GWARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
Side window reversing feature
The front side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a side window from moving
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window
only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi-
tute for your attention when closing a side win-
dow.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhile resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
:Power window, left
;Power window, right
The switches on the driver's door take prece-
dence.
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
point of resistance and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the corresponding switch
beyond the point of resistance and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
You can continue to operate the side windows
after switching off the engine or removing the
SmartKey. This function remains active for
about five minutes or until you open a front door.
Convenience opening feature
You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out
the following functions simultaneously:
Rto unlock the vehicle
Rto open the side windows
The convenience opening feature can only be
operated using the key. The key must be close to
the driver's door handle.
82Side windows
Opening and closing